Worst dealership ever if i could give -10 stars i would. They are shady and will find any way to avoid giving you your title. Even with receipts please Please Please do not purchase a vehicle here unless you have a lawyer and money to blow. They had to pay for these these five star reviews because they have so many bad reviews on all major platforms. No way check there bbb reviews these people are scam artist. there not even bbb accredited and should be shut down i’m in the process of suing them now. They over charge for vehicles and the cars have problems. i’m sure They have been sued multiple times they move so much because they are scam artist. SAVE YOURSELF thank me later worst experience ever. I will never go to another buy here pay here again thank you five points auto for teaching me the biggest most expensive lesson i ever learned.My advice to anyone just build your credit so you don’t have to deal with scam artist that conduct business like five points auto. There’s a five points auto in every city. I pray that this review reaches people to save them from the pain they will have to endure doing business with five points auto.DO NOT BUY A CAR HERE UNLESS YOU CAN AFFORD A LAWYER
Five points auto sales is a fantastic car dealership they been around for a while. They specialize in high quality, unusual and special imports. They have a reputation for outstanding quality, honesty, and integrity. Ive enjoyed doing business here both times I bought from them. Kevin really knows his cars well, you wont find a better used car dealer than Five points auto sales.
I have purchased 2 luxury vehicles Lexus and a Benz Jeep) from Five Points. Hands down, the easiest place to purchase. This is truly a nocredit check car lot. Have that down payment and youll be in and outin less than 1 hour.Thanks Kev and Rah!
Purchased a 2008 crown vic police interceptor with 108k on 02/26/2020. Started off rocky because car cut off on me across the street but the next day I got a battery and the car has been running good ever since. Just have to see why the heat doesn’t work and should be good from there. I had great first experience buying car from Five Points Auto!!
Highly Recommend! Great customer service . Honest opinions, good quality of cars. Better prices than most used dealerships
Where did the business go? Lot is empty and there is nothing left.
I’ve had my car for over a year. They are a good business. They work with you as long as you paying your car note.
BUYERS BEWARE!BUYERS BEWARE!BUYERS BEWARE!BUYERS BEWARE!BUYERS BEWARE!BUYERS BEWARE!BUYERS BEWARE!BUYERS BEWARE!Sold me a bad car. And owner refused to help me out after employee promised me things before I purchased. Employee was fired and I was never compensated for being lied to. Horrible business, they buy cars from auction and sale them as is. Mt car was 20,000 overdue for a tune up, the my reset my computer so it wouldnt show. I have to many issue with a car that Ive only had for a month. They dont care about their customers.BUYERS BEWARE!BUYERS BEWARE!BUYERS BEWARE!BUYERS BEWARE!BUYERS BEWARE!BUYERS BEWARE!BUYERS BEWARE!BUYERS BEWARE!
Great business clean and very friendly from start to finish. They worked with you to give you the best and they upfront with you about everything. Arniecia the front desk worker was awesome as well she was very friendly and kept a good spirit the entire time. Great business come get you a car you won’t be disappointed.
Had the best experience. Treated fairly and they were very considerate of my credit situation. Was not a all day experience with them. Process was extremely fast. Thanks five points auto
Exceptional customer service, they help me when no one would finance me for a car. My transmission went in my car and I needed a car ASAP I am grateful that they were able to help me. Shout out to Everyone at five points especially RAH.
I normally dont write reviews, but I just wanted to acknowledge and spread the word on this car lot I came across a couple of weeks back named Five Points Auto Sales. If anyone could of have had the hardest time getting financing for a vehicle, it was me! This place though was able to do it, and I am more than appreciative. They have top-notch customer service. Everyone there makes you feel welcomed. Also, they really have a great selection of cars to choose from. At no point did I ever feel pressured into getting anything. If anyone is looking to get a car...whether it be your first or second, I would definitely, definitely check this place out.
Great so far! We viewed one of the cleanest Escalades ever for about one week. We finally decided to visit the lot and dealt with Joe (good dude)! The process was expedited through Kevin (thorough dude)! Were very pleased and allowing us 90 days same as cash....NO COMPLAINTS! Thx
The customer service was amazing. My car broke down at the spur of the moment and Ms. Destiny helped me on such short notice! BUT They threw my in a lemon and refused to fix the problem. The car will go from 80 MPH on the highway to 0 MPH. And they said nothing was wrong with the car. It’s only been TWO WEEKS!! Now the car is smoking from under the hood. Had mechanics at the police department (I’m law Enforcement) look at the car and they said everything under the hood is totally wrong and wired wrong!! They refuse to put me in another car without ANOTHER deposit! Now the car is at the station being examined and they’re about to be Subpoenaed to court under the lemon law. I’ve been patient enough with them not wanting to fix the problem! I’m over it!
Handled everything they promised good customer service . Shoutout to Kevin & Joe 🤘🏽🤘🏽
Awesome dealership the customer service is great and they really work with you! Best buy here pay here place around with great cars. It doesnt get any better!
Wow what a day! I visited Five Point Auto Sales the customer service was exceptional Ruvin,Michelle and Joe where very attentive to my needs and my budget! Thanks for making my car experience easy and hassle free!!
I purchased a BMW ONLY 3 MONTHS AGO and since then it’s been nothing but a waist of $5000 and the owner always hides behind his staff that doesn’t help do anything but lie and take your money. I made a list of things that needed to be done to the vehicle after making the down payment (No rear view mirror in the car, no wind shield wipers, leaking coolant, head lights going out, brake sensor and tire pressure sensor) now the amplifier is out so the speakers don’t work. All they called me for was pick up note payments but not for any repairs. The other day my engine shut down on me while I was driving almost causing me to wreck and I fear that the engine is locked up. I been waiting days to get an answer and they still haven’t given me anything not even a vehicle to use for work and to take care of my kids. Owner Still nowhere in site too busy living the best life while I’m suffering.
Take this advise from a well knowledgeable young man. This dealership is the WORST dealership in dekalb county. I back my claim with this statement because for one they do know that they’re cars are not expected to last for long. If you want a car that will stop functioning on you after a week or two you might as well save your money and get a rental or use Uber/lift. They knew they had sold me a unreliable car that I paid 5000 cash for without even having an emission test done. That’s illegal. Then I gave them the chance to resolve the issue after a few weeks until the day of the complete break down and the owner said “ he was sorry and there was nothing he could do for me.” As you can see from my experience this company doesn’t believe in morals and what’s fair. DO NOT WASTE YOUR MONEY NO MATTER HOW BAD YOU WILL NEED A CAR. Of course there’s no credit check when your being sold trash. They are not about the people and I don’t understand how the staff enjoys or tolerate the backlash they receive daily. I witnessed a couple of customers complaining during the same event. I should of drove right past this place when I had the chance. STAY WOKE.
They Did great business. They was willing to work with what we had for the car we wanted ! That mad us happy .
The service here at Five Points Auto was great. They treated me like family, and to me thats very important. Thank you very much for all your help.
Rah is the Mann to talk to he handles business there’s no way you leaving without a car great Atmosphere friendly environment highly recommend very professional
Great service all around, if you’re looking to get a car fast and easy i recommend stopping by here to see what you can leave with!!
Do Not Go Here they are selling lemons on the car lot. I bought a car 3days later engine start acting up, the owner himself told me the would fix it and I could make payments until it was paid off . The day I went to pick up my car he told me I owe 2700$ and I had to pay it all in full or he would not give me my car back. Even had my car on the lot with the rest of the cars for sale . I strongly advise anyone in their right mind to never ever buy a car from here or their other location on Flat shoals . Very deceitful, very rude and no professionalism what so ever . Wrost car buying experience in my life.
Great customer service, vareity of great cars for sale. Right by highway very convenient
5 points is the best car dealership every ... they work with you an everything ... I would recommend them to anyone
The worst place to buy a car, I mean the worst. I bought my car Feb 23rd and on the 25tg my transmission was slipping. They claim they was goning to fix it but never got fixed. They didn’t want to give me my money back because they cars are as is. As is a lemon 🍋 that’s all they sale is lemons. Ruven claim he wanted to help me out but everything he push me toward was worst then the first car. They have no integrity or moral they just want your money be careful shopping here. If you buy a car understand you just buying a shell run the car fax.
Five Points Auto Sales was a great experience, Rah is the man with the plan hell show you to any car you desire,Kevin will set you up with a perfect payment plan and Arniecia has a smile that lights up the room and has great customer service...if you want a great car with even better payment plans come to Five Points Auto Sales!!!
This was the worst experience ever!!! DO NOT GO here🙄 the car they sold me transmission failed in not even 24hrs. I brought the car back they claimed they was going to fix the issue but never did! This was feb 23rd when I purchased the Nissan ! They called back a month later and stated they can’t fix the car and tried to put me in a car that had no air or heat😳 didn’t want to fix anything oh and the car was filthy hard carpet and seats ! They just kept saying well we’re working with you! Lies🤬
I got the car of my dreams. Great help. Ron was an amazing car dealer!
If u wana flush money down the toilet feel free to buy. I used to work here n had to quit because of the unethical values. Selling lemon cars and not providing any help. They just take peoples money and dont care what they are selling. Even if the car looks good I guarantee it had a lawn mower engine. Every car I sold had a issue and put a lot of peoples lives in danger.! If u are affected Report this business!
Do not go to this place by any means!!!!! Was told the BMW I bought was a great vehicle. Six months later Im having so many problems. Went to trade in at a real dealership, told its been in two major disabling accidents and the $13,000 I have financed is worth $5,000. I was so screwed over. Everything they do is crooked. No one answers the phone when they know theyve done you wrong. This place is really out to get you. Theres always a hidden secret with them.
At Five Points I had a great experience. The customer service was beyond great. As soon as I got into the door I was helped and out with a car before I could say I need a car. Ive had my car for 6 months now! Thank you Five points
Very nice buisness they try there best to make sure you leave satisfied very well recommended
IF U WANT A NO PRESSURE DEALERSHIP TO PURCHASE A CAR THIS IS THE PLACE TO BE. I FOUND THE STAFF VERY KNOWLEDGEABLE AND CARING. THEY TOOK THEIR TIME AND WORKED AROUND MY NEEDS AND FINANCIAL SITUATION. I WOULD DEF RECCOMEND THEM TO ALL MY FRIENDS.THANX GUYS. YOU ARE THE BEST.
THE TEAM AT FIVE POINTS AUTO SALES WERE ALL VERY HELPFUL.THEY HAVE GREAT INVENTORY AND GREAT PRICES. I WOULD RECOMMEND ANYBODY TO GO TO FIVE POINTS
Love the 5 points auto sales team . they made sure i was happy with my decisions. it was pressure free and unbelievable low prices for the caliber (level ) of cars on the lot . I will tell ALL my friends about 5 Points Auto Sale . And they didnt even do a Credit check .
The worst unprofessional business I have ever been to. They turn off the check engine lights so once you drive off the lot and you drive for 2 days you stuck in your car. The owner favorite line is that Im sorry it happen to you and not me but doesnt take his time to check out the cars and just want to put you in anything.
Just recently heard about this place online it was as great as the ad said it would be. I recommend this car lot to everyone new hot spot!!!
Great customer service very friendly and helpful
This Business is very nice and neat ......Cool little place
Kevin has the best customer service!
They have some great deals
Great cars low payments local and no credit checks!!!
This sounds like the same shady people that was located on Memorial Drive and Rockbridge Rd. They have since moved from that location and reopened here. They are very scandalous and they sold me a car and the breaks was scrubbing so bad and they had me sitting in the office for 8 hrs and did nothing.
I had a wonderful experience, good customer service and they were happy to answer all my questions
I went to buy a car at FiVe points auto. When I got there seem like no one cared that I was there and to attend to me. I felt the atmosphere was very unprofessional I seen past customers come in complaining about there situation so I left didn’t want the same treatment.
Car broke down in less than 24 hrs. Unprofessional locked the gate when trying to resolve the problem
Sold me a junker, then didn’t want to fix it
***BEWARE BEWARE BEWARE BEAWARE***If I could give zero stars I would! I bought a 2006 Honda Odyssey on November 14, 2015. I drove it for a drive cycle (50-60 miles) it started screwing up. I informed my salesman Paris by text that I needed to know when they were open again, he immediately called me and I informed him 10 codes popped up including ECM the ABS system and the rocker arms in the engine. He said bring it in Monday morning. When we finally got to speak to CINDY the owner about getting our $1000 down payment back she had a smart a** attitude and said WELL YOU DIDNT BUY A 2016 VEHICLE! Basically she sold me a vehicle that wont even pass emissions.... They disconnected the battery to clear the codes from the computer! They know what they did! They put the scam in SCAM ARTISTS! TO CINDY- you get what you put out LIFE-VENGENCE IS MINE SAITH THE LORD! Please share this post so nobody gets ripped off!
Short story: DISHONEST.Long story: These guys are selling absolute pieces of junk and are completely dishonest about their vehicles conditions. I went today to look at a Mercedes I found on Autotrader. The photos looked very good and there was nothing in the ad about the car having issues. There were many mechanical issues I found within 10 minutes (car would shut off as soon as jumper cables were taken off, the car was showing current fault codes for the hydraulic suspension [couple thousand to fix], the braking system, the stability control, and probably more that I didnt look at), the windows would not roll all the way up on either side, many interior panels were removed and lying inside, and even more problems that I wont mention. However, the three times that I asked for the rundown on the cars condition, all I got was weve never had any problems with it, except the battery! Complete crap, and it is guys like this that give dealership an untrustworthy reputation. STAY AWAY.
I came in and purchased a Durango from them for cash. I knew there were issues with the vehicle, but they were far and above what was related to me. The thing died on my way home and I had to get road side assistance and replace the battery. Upon THAT happened, I learned that the problem with the exhaust leaking wasnt what I was told, but that the entire exhaust manifold was completely missing from the vehicle. Now its costing me an extra 2k to get the thing driveable. Ive contacted them and they do NOT return your phone calls if you have any issues. Kevin and his staff were personable, certainly and everyone was nice, but I am not happy at all with the way things went down and I would never recommend anyone buy here.
This was and great experience and they had me in and out with my first car.
Rueban sabag has overpriced cars and is a snake in his own regard. He told me I am not a fortune teller when the car I bought from him had 5000 $ worth of repairs right off the bat. When you go to the lot there is only a handful of nice cars the rest of the cars are comparable to the local junkyard. Furthermore, the whole staff has no class and from a customer service standpoint it was an awful experience. However the worst part was dealing with his wife who was incredibly over entilitled and could use a nice pair of running shoes in my oppion.
My buying experience was wounderful, excellent customer service well maintained vehicles. I just had my brand new son and five point auto sales financed me into a grweat and reliable vehicle, Thanks five point AUTO AND SHOT OUT TO EVERYONE OVER THERE THAT MADE MY EXSPERIENCXE A WOUNDERFUL EXSPERIENCE!!!! FIVE POINT ROCKS!!!!
This car lot is very terrible. They sold me a lemon. Refused to fix the problem. Then had my car towed for missing 1 payment. Also took items out of my car and told me it wasnt their problem and to make a police report. Terrible customer service.
I was trying to get my little girl register for school and was strained and one of the car sales looked out for me and helped me out by getting there in time to enough. Thanks again yall :)
Great services love the people and my car
They are terrible I would not advice nobody to go to them
Great place to get your 1st car from
I would not use this dealership someone they gave a car too stole my bank account info they charged my card 400$ & I dont even have a car through them
Awesome friendly service!
Very rude cars are garbage and there is nowhere to park..
Good experience so far
Good customer service
Service was great and quick
Great service go see Kevin!!!!
Great
Top notch dealer
Love my car
What a junkyard
Great Cars Great Deals!!!!