Store Mgr Taiwan Carmichael was phenomenal and took us under her wing. She was complimentary and welcoming. She provided excellent customer service and we are thrilled we chose Simply Self Storage. Thank you Taiwan for providing us the BEST experience!!!!!!

My experience with Simply Self Storage and its staff, namely Ms. Taiwan Carmichael, was simply awesome. Ms. Carmichael is extremely nice and friendly. She is very professional and provides quality service, ensuring that I understood all the paperwork, the gate keypad, explaining how to properly close the storage door, to make sure its locked properly, and how to prevent moisture in the unit. She really left no room to ask questions, because shes so thorough in her profession. I really enjoyed the office visit.

I had a great experience! Taiwan was so sweet and made the process so easy! She was a true help💕

Manager at this location was very helpful and knowledgeable, she provided excellent customer service and great information. Would definitely recommend this location.

Great customer service, Dominic was a great very handsome guy had laughs and all even forgot that I came for a unit.!!

Very professional. Everything was quick and easy

Ms.Carmichael was very professional and also very knowledgeable of facilities.Overall had very good tour of facilities and honest. Appreciate it all

Taiwan was super sweet and informative from A-Z! She made my experience very pleasant.

This was an excellent experience from start to finish. Taiwan the property manager was friendly, thorough, and helped me find the best storage unit based on my needs. I highly recommend this facility if communication and safety is most important to you!

Dominic was very helpful, informative, and professional. He provided me with great advise for different storage unit sizes. Im very grateful for the ease of my transaction.

Taiwan is very professional and willing to do everything she can to get the job done.

Taiwan Carmichael was so helpful, she was super sweet and showed me the storage before I rented it, she was the bomb!!

Great service and quickDominique was very helpful with getting my aunt situated with a small unitThank you

As I was searching for a good storage unit today, I almost gave up due to the ones before was occupied, I then turned on H.F.Shepherd drive, and saw Simply Self storage facility, I entered the building and was greeted with a warm, comforting hello from the facility manager Ms. Taiwan, she took the time to explain clearly the process of renting a unit, and even suggested different kind of covers for items of mine that needed to be protected securely, she walked me out to the grounds and showed me the unit and had me demonstrate to her locking up the unit properly &, operating the gate code, she even told me that if I should have any issues to call no matter the hour, with that assurance I knew I found the right storage facility that works for me, at the end of the renting agreement I told her that her customer service was awesome, not often you go to business place and receive such good service, and I thank her for that experience, in closing I would recommend anyone who asks me for the best in town space for renting, with no doubt saying SIMPLY SELF STORAGE is the place to go, Thank you again Ms.Taiwan for an awesome customer service🌻💯👍

A wonderful lady help me and made me feel comfortable....no discount but her professionlist was Superior.

Taiwan Carmichael was excellent and made certain the move in was very smooth!! I LOVED HER CUSTOMER SERVICE!!!

Very polite and informative. Had great service and reasonable rates.

Great associate! Well taken care of space! I reserved my unit online and had no trouble getting signed in when I visited the office. I was helped after hours, and that surely as a blessing that I needed. I would recommend this self storage for sure.

I anticipated a complicated process, so I went in early in expectation of a long day. Not the case Taiwan was FABULOUS!! I was in and out in less than 30 minutes, she was kind, engaging and authentic.

Thank you Taiwan I appreciate your kindness and for being so sweet

Taiwan was awesome, knowledgeable to my needs, and made my experience fast and pleasant. The set up was quick an easy and she was personable... I felt like we knew each other for a long time. Didnt feel like an average rush customer that she was just trying to make a sell and send me on my way!I will refer Taiwan and self storage to others.

Taiwan Carmichael whch is the propertymanager and her assistant Dominic have really made my day they were so helpful to me and my grandmother shes 88 years old and disabled,on Tuesday a tree fell in her house which left her outside and she has to put her things in storage which I recommend the Simply self storage because they seemed like one of the cleanest place Ive seen, Im very grateful that we chose this storage unit,, 5 stars to that guys

Miss Taiwan was very professional, she amazing! definitely recommend you stop by and seeing her. Thank you miss Taiwan.!!!🙏🏾😇

My experience with Taiwan was amazing. She make the process so easy and she so helpfully. I would definitely recommend this place.

Ms. Taiwan Carmichael was very helpful and courteous. Also very caring of other tenants needs as well as my own

Very professional. Property manager has a beautiful personality!

Ms. Taiwan Carmichael was absolutely awesome, professional, personable, and informative! It was a pleasure working with her!

I was serviced by Dominique and he was excellent! Very informative and patient. I would recommend getting a unit here.

DOMINIC IS VERY FRIENDLY AND KNOWLEDGEABLE. APPRECIATE HIS HELP

Mrs Carmichael awesome peoples. Thank you for all you do.

I had the pleasure of working with Ms. Taiwan Carmichael this week and I must say her service went above and beyond. She was very helpful, knowledgeable and thorough and went out of her way to work with me as Im not local to the area but still needed to secure a storage in the area. After speaking with her and receiving the information I needed I felt confident that she would handle our fraternity accounts with detail and secured the storage immediately. If you have the opportunity to be assisted by Ms. Carmichael have no doubt that youre in great hands!

Miss Taiwan Carmichael at simply self storage is the best staff member weve delt with here weve been here for 5 years. She has always been most helpful and explained everything to the tee. We love her

Taiwan was wonderful! Helpful and friendly with a great personality! Great prices too. Units look great and property looks fabulous! Highly recommend and I also recommend doing it online before stopping by to see her.

Taiwan Carmichael is awesome. Wonderful spirit. great property manager

Taiwan was very nice and made sure I had everything I needed

Great experience, arrived early and greeted with a energetic bubbly personality. Glad I came to this location

Thank you Taiwan you did an excellent job with gettibg me the right space

If you need someone who can help you get a place to store your items, this is the place. I felt like I was looking at a house when I got here . The property manager Ms. Taiwan greeted me as I walked in, asked my needs, and gave me a tour of the property! I have never had any one show me that type of hospitality at a storage facility. With this type of service, I’m sure you’ll be just as satisfied as I am!

Taiwan is very helpful and knowledgeable, which made my enrollment even easier and better

Taiwan Charmichael is absolutely the best. Ive never seen the act of kindness in customer service that she gave. You need to give her a $5.00 raise. She deserves it.

Dominic was beautiful and sweet great service and she gave me candy!

Exceptional service. Professional and welcoming!

Taiwan was the property manager that served me today and she was so sweet and it was a pleasure to work with her.. She took her time working with me I didnt feel rush and she answered all my questions and concerns... I will refer others to her.. Taiwan you rock!

Thank you Taiwan youre very helpful all the time.

Its a very clean and good price.

Thanks for your help getting me the right sized unit.

Thank you so much Ms. Taiwan

Miss Taiwan was extremely professional and was a joy to do business with her. She is very knowledgeable and is also very down to earth. She also is hilarious and I felt like I’ve known her for years. I like the fact that she even educated me on what precautions I should take for my storage when it starts to warm up!!! She needs a raise!!!!!!!!

I absolutely love it here, great customer service! Taiwan is amazing and made the entire process super easy !

I came in today and was waited on by Taiwan Carmichael. She made the process of renting a storage space smooth and efficient. She is friendly and outgoing. She answered my questions and made sure if I needed additional help she was there 24/7 to help me.

Great property manager great communication and attitude great throughout process great service and gorgeous smile love her…

Dominic is very professional, office is clean, the unit I’m getting is okay and will do for the month or two that I’m staying

Mrs Taiwan has great customer service

The process was very easy, and the property was clean and organized. Taiwan was so friendly and her customer service was phenomenal!!! She explained everything thoroughly and had such a refreshing spirit.

Absolutely excellent customer service! Ms. Taiwan Carmichael was extremely Polite, informative, and patient. Also very knowledgeable about property and details of contract. I would recommend this location to anyone looking for a great storage company!

Taiwan....excellent customer service....completely makes sure you are aware of your unit...property policies and what you can expect from them. Excellent...Excellent.

Taiwan was sooo flexible and helpful. I book a 5x5 and need something bigger and it was no issue to switch! Love the customer service!

Ms Taiwan was amazing, she was super friendly and made my friend and I feel like family! Her service alone has earned my business! Thanks, I highly recommend!

Taiwan Carmichael is wonderful I love her energy and she gets the job done baby I love her skills and the property is perfect as well and you really get a month free best storage I’ve ran across...

My experience at this location fantastic. The store Manager Ms. Carmichael was very professional and friendly. I definitely will recommend this store.

Ms.Taiwan was so helpful and great customer service!!! in and out fast!!! And explain everything very well!!! Thank you

Ms.Tawain was nothing short of perfect. She was extremely helpful and polite. I am very please with her services and look forward to our continued business!!!!👏🏾

I had a really good online and in person experience

Taiwan is a great sales manager whos willing to help with anything business or personal. Very kind hearted person who is knowledgeable about every aspect of this business... Thanks simply self storage for hiring such a remarkable person....

The new employee was very friendly an helpful he answered al questios satisfactory and explained all questions he represent your company very well.

Taiwan Carmichael was so sweet and had all the answers to my question. The space was nice and clean and the right size. I will be telling others about it.

Thx u to Taiwan Carmichael for her kindness and knowledge of what she do at Simply self storage.

Ms Taiwan was very nice and very professional. I would recommend simply self storage.

Great PeopleGreat ServiceFastDommie & Taiwan

Taiwan Carmichael has a great energy and professional. She had me smiling the entire time. She made my day! I am glad I came back!

Experience was awesome. Mrs Taiwan was so helpful! Thanks!

Dominic provided excellent customer service

Good so far, im new to this so in a few months ill gove you another review, but the staff was nice and knowledgable .

Taiwan Carmichael store manager very sweet very informative explained every detail also helped with other items I may need to keep my belongings secure from climate damage thanks.

Taiwan was very friendly, thorough, and professional. The process was quick and easy. Great price too. I will definitely recommend to others.

Great service.I can trust that ms Taiwan Carmichael will give everyone great customer service

I came in as a walkin today and Ms. Carmichael took vwey good care of me. She asked me of my needs and thoroughly went through the optiins available. She made sure i aware of what was needed and required to make this move in easier. I appreciate her help and understanding. I thank Ms. Carmichael for her help

Taiwan Carmichael was absolutely wonderful..very detailed and informative! Thank you so much for all your help!

Taiwan, the Property Manager is excellent. She made the process seamless and is so dedicated to the customer experience. Thank Taiwan!!

Taiwan was very welcoming... found me the right size storage... very friendly property was very nice and clean she made me feel like I was home and knowing my property will be safe in their storage I would definitely recommend this storage to everyone

Great customer service I enjoyed my experience at this location highly recommended

I reserved my storage unit online and was pleasantly greeted the next day by the fantastic store manager. Very positive experience, thank you :)

Ms Taiwan was awesome!!!! She explained everything in detail, showed me different units that would work best for me, and most of all she was patient and kind.

Ms. Taiwan Carmichael was the best help. Thanks

Taiwan received me with such a warm welcome that I was will to pay a few dollars more to use the facility. The way the world and business is today, many people are frustrated and tired, so it is welcoming to be greeted and treated with respect. Thank you Taiwan.

Great experience very professional

Great place. No issues with any items

GREAT PRICE$ ! GREAT CUSTOMER SERVICE ! GREAT LOCATION ! GREAT STORAGE UNITS ! All around GREAT experience doing business with Ms. Taiwan Carmichael @ SIMPLY SELF STORAGE . If your someone in need of a storage unit I would definitely recommend using SIMPLY SELF STORAGE to fill all of your needs.

Very nice location, staff is pretty cool and i love the Manager Taiwan😍 very beautiful and down to earth.

Taiwan Carmichael was excellent very, helpful, and a great personality

Taiwan Carmichael has been very professional and her customer service is excellent.

Great experience !Dominic was extremely knowledgeable and professional!!

Taiwan was very professional and informative. She made this process easy and transparent. She even ensured I had her information for any follow up or support I might need when the office is not open. Today’s visit with Taiwan, made me happy I choose simply storage once again.

Excellent customer service by Taiwan. Quick and easy!!!

I really appreciated the pleasant and friendly customer service I received from Taiwan today. She was very detailed and professional while showing me the units on the property. I was offered a great deal for my move-in and the monthly rate was affordable. I would recommend SSS to friends and family.

Glad place to storage your belongongs and Ms taiwan is a great person and very helpful

Thank you for taking care of my aunt

Customer service is awesome! And PRICES are great and affordable. Dominique was extraordinary!!

Talwan is excellent, quick, and very helpful. The price here is reasonable and I was in and out. I moved here from another state and this was the easiest part of the move. Thank you!

Good customer service