Reached out to RavSpec for new wheels, after looking around they were the guys to go to. Mark helped me with sizing and how I wanted my fit to be. Instant replies through Emails and answered my phone calls. After making my decision on Rays Volks TE37 Saga Mag blue, I received them only a few days later. The wheels are absolutely beautiful, an Im happy.
Gotta say RavSpec has gotten some bad reviews, but I hope people can stay with them. I ordered some wheels and tires with them and even though I got really nervous due to all the reviews, RavSpec pulled through. They have great prices on wheels and are dealers for so many other parts and brands. Give them a call, I promise that they will do what they can to make it right. Mike and Phil know what they are talking about and are trying their best to help you out.
Mark was super helpful with all of my questions when buying my wheels. My wheels arrived packaged nicely with no imperfections whatsoever. I honestly have no complaints. This was my first time purchasing through RavSpec and i will definitely do business again in the future. Financing was also easy to get approved for which was a huge help. If you’re looking to get a set of wheels, don’t play yourself. Go with RavSpec.
I ordered my first set of aftermarket wheels from RavSpec - Mark was incredibly helpful from day one regarding fitment confirmation, recommendations, and setting the right expectations around time to ship and deliver.He was spot on from start to finish, got me the best prices around, took the time to answer all of the questions I had, and was generally just nice to work with. I will absolutely be doing business with RavSpec again and highly recommend you email or call them with any questions.
Biggest crooks in the Industry!! Doesn’t accept responsibility... Doesn’t know the difference between an M3 and Non-M3. Wish I can post pics to show the invoice of ordering M3 coilovers, the box with the part number that they sent for non-M3 coilovers, and now having to resort to legal action to get corrected because Mike O’Neill stopped responding after figuring that they were in the wrong. Is there no attach button to attach the string of e-mails as well? Answered hours after giving me a part number that I should’ve received (non-M3). Attaching my invoice saying application for an M3, no replies after. Crooks!PURCHASE FROM A REPUTABLE DEALER! Make sure to utilize social media such as Facebook, Yelp, Google, etc, before making a big purchase. I made a mistake, now having to spend more money to chase my $1700!! But now it’s all about principle... I’ll spend another $1700 just to win my $1700 back!
Top notch company with great customer service. I went in looking for wheels and answered absolutely every single question and concern i had. on top of all that they offer great prices and deals. Definitely recommend this company to anyone looking for new wheels or even questions about anything.
While searching for wheels RavSpec was the most responsive to all my questions from 3 wheel retailers. I ended up ordering from RavSpec because of their selection of in-stock wheels and pricing. After I ordered I had some questions and emailed late at night. To my surprise they replied right away. I can’t remember any business replying after hours like that. I really appreciate that!
If I could give this company no stars it would still be a vast improvement over how they conduct business. At this point I honestly believe this company is knowingly defrauding customers by collecting money without any intention of ever fulfilling the order.I’ll start by saying first off, my story is not unique. Do your homework, read the reviews on google and Facebook, read their comments on social media. This is nothing unique and it seems to have been going on for a while. I ordered a set of wheels over 4 months ago, that were supposed to ship in 2 weeks. After about 30 calls, 15 emails and multiple messages I was able to get ahold of a guy who essentially couldn’t have cared less about my issue. He stated things were delayed and I would get a tracking number in about a week. Low and behold a week goes by and nothing. So another week and a half of trying to get ahold of them. Finally get through again and the same guy (I can tell by his voice) essentially tells me he never spoke to me nor does he have any updates on my order because the manufacturer was at some show. At this point I told him to cancel my order and refund me and here’s where I gets even better. He states that he is just in sales and he will forward my inquiry to the person who does refunds. No surprise I never received the refund, nor a call back for almost two weeks again. I figured I’d give them one last shot before making a review and called back. Explained my situation again to the same guy who basically said, “look there’s nothing I can do until the person in charge comes back in.” Luckily I paid with My bank card so in the end a chargeback (which they never responded to) got me my money back in full..I’m not sure what kind of business Ravspec had but what ever decency was in place is gone. I am a very understanding person but this is downright fraud. I urge anyone looking to buy from this site to avoid at all costs. I have filed a complaint with the NY State consumer protection department as well as the BBB in hopes of preventing this happening to anyone else.
Purchased my WORK wheels from RavSpec. To be honest, I didnt have any knowledge regarding wheel offsets and all that good stuff @ that time. I told Mark from RavSpec how I wanted my car to look & that I wanted to rock wider tires so I entrusted him to suggest measurements for the wheels for me. He showed me pictures as examples along with the offsets the pics portrayed. When my wheels came & after installation, they were perfect! Good people @ RavSpec. I was also honored to have rocked with them @ car shows this past summer :) I definitely without a doubt recommend RavSpec!
The first guy I dealt with was very helpful in getting me the ideal wheel specs but when I was ready to place the order they never sent me an invoice. No response at all so I went with a different company.
Worked with Kevin and I am amazed at the customer service I received. Responses, emails and call backs were always prompt and very detailed. I will definitely do business with them in the future due to the great customer care they provide.
Ordered something on Sunday that should have been processed Monday. Was told it was processed on Tuesday. Was told it would go out on Wednesday. By Friday, Im thinking it doesnt take this long to receive this especially when Im in the same Eastern Coast and paying Priority. On Friday, Im told it probably didnt scan properly by USPS and they give me the tracking number. Im sitting here staring at the USPS website saying they have just been ALERTED, not even that theyve received the item. Furthermore, on Friday, I receive another email confirming that my order has been processed- FIVE DAYS LATER. Unacceptable. Whats more unacceptable is the fact that whoever is on the phone there has no issues to lie about a status. Im appalled that he thought the customer (me) wouldnt notice him lying when Im seeing via email that my order has JUST processed after hanging up the phone with him. I KNOW he just processed while on the phone. Terrible experience, especially because I needed this part quickly.
Only got 1 star cause they wouldnt let me go with half stars. Paid for my wheels and Im still waiting 2 weeks later for them to ship out after being told 2 Fridays in a row we will get them shipped out Monday I can say I wont be ordering from this company again.
Mark helped out so much with fitment and what I wanted. First set of three piece I ever Bought and the experience was awesome! Great place to buy!
Extremely knowledgeable and friendly staff. They basically can get you anything. Great selection to view if you are in the area.
I purchased some Work RS R lug nuts from RavSpec and was educated thoroughly by the salesman there. He helped me pick out the ones for my needs and assured the transaction went smoothly. I would definitely do business with again.
This place is the best wheel dealer Ive been to, great information, great deals and I got my airlift suspension kit quick. I am definitely going to be a repeat customer and will be back to get wheels for my new bags
These guys are the best in the business, I wanted bride seats but didnt know what size or which bride seat to go with, i explained to mark what i planned on doing with them and the car they are going into and he suggested the zeta lll’s. When i picked them up he opened the box and inspected the seats with me and showed me how to identify an authentic seat. Overall great shop to be able to get everything you need for your car in one place.
Mark was extremely helpful! I wanted a custom wheel fitment on my NSX and they were able to get me the correct wheels and AirREX suspension. White glove service all the way!! I’ll be recommending all my friends to go to them. Love their retail store.
Great place to get parts. Amazing selection of wheels and knowledgeable about fitment. Got some lipkits, wheels, and coilovers all in 1 place. They carry so many more components as well. Will definitely do business with them again.
The crew at Ravspec is amazing,. Im from CA and theyre in NY but when I desperately needed a part, what I needed could not be found locally, I reached out to them via email and theyre communication could not be any better, it was quick and you can tell they really wanted to help. They helped me get what I needed and quick, shipped and it was in my hands in less than a week, not to mentioned, at a great price! I would def shop with them again. Thanks Ravspec for your help, keep up the amazing work!
What an awesome shop! They are the only ones on the East Coast with over 100+ wheels available to view and touch. Mark was so knowledgeable and made sure I knew the ins-and-outs of my cars fitment with my new Rays wheels. Easy drive and wifey was able to shop at the nearby Deer Park Tanger Outlet.
Great and excellent service before and when getting the sales. Once order and purchase is done, customer service dropped immediately. Been trying to contact them after the purchase was done last July 15 (its a SUNDAY and I still got serviced even though they are closed. WOW right?) since then up to now, Ive been trying to email and contact them with regards to the shipping information as well as the item being different from the description before sales is completed. Today is the 20th of July and has zero contact with anyone in this store. I work in Sales as well and customer service is my number 1 priority before and after sales. if you are reading this and you dont see or find any response from the management or to anyone at this store, its just simply means that these people doesnt care. Waiting for my credit card provider to dispute a purchase!
I would defiantly recommend to buy any of your car parts at ravspec. im very excited just received my airlift and look forward to receiving my wheels in couple of month. Mark and Kevin have great customer service with their customer. Also theyre very well knowledgeable about fitment, suspension and etc. def look forward buy more car parts from them in the future.
I have been buying wheels, as well as a pair of Bride seats from RavSpec since 2014. Mark is very knowledgeable about JDM wheels & fitments. He has always delivered on his promise and has never left me disappointed. RavSpec has always been the best place to shop for any authentic JDM wheels on the East Coast, and I will continue to recommend them to everyone I know!
Very nice selection of rims and other products on stock, great prices much better than others, plus the guy i was dealing with online Mr. Mark is so professional and his knowledge about the business is perfect and he helped me very much 1st to understand the suspension differences and use, then i could actually decideThanks RavSpecSpecial appreciation to Mark
Decent customer service before the sale and to get the sale. Garbage service or support after the sale.We ordered 4x work vsxx from their in stock inventory for our GTR and a week after they charged us we still had no confirmation. We called 3 days in a row before someone answered us. She informed us wheels were on the trailer that just came in hopefully and shell get to them next week and that well need to pay for extra metal valve stems, so we did. Wheels got shipped out and we received them without metal stems, called ravspec and were told to run the rubber ones provided. I informed them the holes on the wheels arent round but oval and doesnt look like these valve stems will work. They told me theyre rubber and will adapt.Installed them and not even a week later all 4 valve stems broke because they got cut by the improperly cut valve stem holes from factory. I informed Mike at Ravspec of this and he said hell get with Work Wherls to tell him what to do. Tried to reach Mike a couple more times since then and hes ignored me each time.Took the wheels off my Gtr and took them to two tire shops who both confirmed wheels are cut defectively and that no valve stem holes should ever be cut on an angled part of the wheel but on the flat part only so the stem can seat properly. Asked for a refund and to return wheels or to get a working set sent out to me, was ignored.Filing a chargeback with my bank tonight. Id stay away. This place seems slimy and only worried about a sale.
The best place to get your next set of wheels hands down !, Mark is an expert when it comes to determining the perfect specs for perfect fitment !, Superb customer service from beginning to end of the deal . BEST prices anywhere ?
Mark did a wonderful job responding to my various emails, it was a smooth transition to purchase, I would definitely recommend them and will purchase through them again.
The place is awesome, if you want authentic parts and service this place can offer it. They can cover all your automotive parts and get you what you need and wont lie and sell you something that they know wont benefit you or might give you trouble if it doesnt fit !
This is the 4th set of wheels i have had for my car, and not yet have i worked with a company that has this excellent of customer service. they respond quickly and are very accurate with their arrival time, customer for life.
Great store the owner was very knowledgeable and help me pick out rims that look great an were in budget ...he also threw in a free keychain
Cool guys that own/ work here. Nice place
Drove from Boston today and the place was close.A guy there said they don’t open anymore. I have call for almost 2 weeks and no response at all even on emails. Sad
Great products! Great customer service! Very knowledgeable staff and transparent!
Great customer service by Mark Chin. Fast delivery for my rims. Would highly recommend
Found a set of Work wheels on clearance through Rav Spec.. shortly after placing my order, Mark from Rav called me, inquiring about my purpose for the wheels, fitment, down to appropriate tire sizes for the fitment I am wanting to achieve. Mark was extremely informative and helpful, and was eager to dish information my way, to make sure I would be satisfied with the purchase I was making through them. I love customer service like this, major props to Rav spec!
Placed an order for a set of Work wheels back in December 2016 still havent gotten them. They wont answer my emails or call back. Also, havent gotten my $800 deposit back.
These guys got the game tight, from start to finnish. knowledgeable people with an exceedingly adept crew of techs. they know wheel specs, and know how to get the fit your want. they have good inventory compared to other venders as well. but that being said these wheels are still hard to find at times.
Ordered custom wheels. Amazing cooperation and customer service. Make sure both parties are clear on exactly what your desires are. Be patient and everything will br just fine. thanks to mark and calvin again!
Mark and the RavSpec team are the place to go for wheels and any other JDM parts. Ordered my last set of Work Gnosis from him and the price he was able to get me on top of the easy transaction was perfect. Willing to answer endless questions and always help out when needed!
Kevin and Mark from Ravspec were very knowledgable about the product and the fitments needed for my vehicle. Originally I went and told them the offsets I needed. They corrected me with different offsets which were absolutely perfect. They were able to obatin the last set of Work Kiwamis in GT Silver in the Specs I needed for my G37s. All shops in my area gave me a 5-8 month waiting time. Their product knowledge, customer service, and response time is superb. Pricing is VERY Competitive. Was able to receive rims within 1 month of transaction shipped over the border flawlessly. Definately going back to Ravspec when I need another set of wheels with no doubts. -Marlon Geoff P
Work Meister s1 3p brand newLive in CND was here before what I planPerfect fit it couldnt be any betterFinally made my infinity dream came true !!!5 stars on all the way!!! ☆☆☆☆☆!!!
Not helpful at all I went in there looking for nice rims for my G37 and all they were trying to do was puzh extra stuff on me coil overs rolling fenders dont waste your time
Nice wheels great prices and amazing service
Ordered some custom made Work CR2P wheels for my 2012 STI and had some of the best customer service I have ever experienced. Prompt replies, informative answers, and delivery within a month (3x faster than their estimate)! When having my wheels installed, the shop ran into some issues getting the TPMS adapters to work and RavSpec was on the phone with them troubleshooting within 30 minutes. They went back and forth with the installer for hours trying to sort everything out pictures, emails, phone calls, everything! Ultimately, the TPMS couldnt be mounted because there was no clearance for the tire to go on the wheel with it on the wheel, at least without potentially damaging the sensor. Seriously amazing company, couldnt be happier! Thank you!
Definitely a place to go if you looking for rims
RavSpec had great communication and knowledge regarding custom JDM wheel configurations. They know what fits, have excellent relationships with the wheel manufactures and ensure you get what you want on your car. I will do business with them again. Thanks RavSpec team! Check out my setup IG: mig_migs27
So far I have purchased three sets of wheels from Ravspec and have had zero problems. A close friend also bought a set of rather large wheels and Ravspec shipped it on a well wrapped pallet to make sure the wheels were delivered safe. I will definitely buy all of my wheels from Ravspec. The customer service is great and the shipping times are far faster than most companies that import parts from Japan.
Top notch company with great customer service and extensive product knowledge. I have ordered from them on multiple occasions with each one ending with me being completely satisfied.
Great customer service!
Bought a set of tail lights from their website that listed in stock. Emailed them a week later for an update and they responded with will ship them in a few days. Over the course of 4 weeks I requested updates then cancel and refund. They never responded or gave me a refund. Hopefully I can get my money back via credit card.
Worst company to work with. Stay away. Took almost two months to receive my front lip and still havent even received my rear canards. Was told I would get refund and two weeks to this day still dont have anything to show for it. Find a different vendor.
Great service! Great parts!
The best deals on wheels anywhere!
Best shop in Long Island for rims
Great place to come for rims
Volks are Great!