The day before OLED switch release, I called the store, they said they have like 6 that are not part of pre-order, but turns out its just 1. Whoever works there decides to lie about inventory.
I have a great experience every time.You get to know the staff after some time.Overall I give a 5 star rating😁
How can you give GameStop anything--but a five-star this place brings nothing but joy to a gamers life like myself and his kids.
I want to thank the two ladies who worked so hard on Saturday, you both were awesome! Thank you so very much! You were very accommodating in offering everyone in line beverages, and keeping us all updated during the drop of the consoles. Your continued persistence is appreciated greatly, and is why I was able to finally purchase a PS5 console for my boys this Christmas. I was beginning to lose hope that it would even be possible due to all the scalpers and bots online. Thank you GAMESTOP!! You gave us non-resellers a chance.
HORRIBLE CUSTOMER SERVICE!!! The lady that works Saturdays afternoon it’s rude and biased
They are great when items are on clearance. Take advantage of that. Otherwise they usually a few dollars more than Target & Wal-Mart.
Staff were very attentive and helpful.
People very helpful, good selection
Simply the best in the area nice inventory knowledgeable and friendly and professional serviceGreat prices
Excellent customer service.
Ready to spend 500 on headset and controllers where they do not have the things in stock that they have on display. Workers dont care and tell u to order online. I will, from Amazon. Only go here if u want cardboard.
Catherine was very helpful and answered all of our questions. We look forward to returning.
Got half of my amiibos hereim sad yall might shut down
Always great customer service, friendly atmosphere. Go the extra mile to help recommend games based on conversation. Im not a huge gamer, definitely make you feel comfortable and welcome. Highly recommend.
Jason was pretty good to me. Knowledgeable and gave me recommendations on 3DS games. His brutal honesty and salesmanship are quite exemplary. Rest of the staff doesn’t seem to want to be there, and most of them won’t after the holiday season. The store manager was also very condescending and didn’t seem to know a whole lot about video games.
Called supervisor who assured my game was available to pick up, showed up at the store and they blame it on... Somebody messed up and gave your game away. Poor inventory management couple of games I had to return because they did not have scratches however the film on the top of the CD was scratched. That created a disc error. None of their GTA V games work I tried them all until I went to the one in Boca Mall and helped me, even though they are Progressional! Hunter is awesome! But needs a little bit more control on inventory quality and availability
Nice attendence and great customer service, keep up the good work Jon!
Sales person could not communicate with my friend yet I understood everything she said. All 3 of us were english speakers. Also they displayed a PS4 for $399 while best buy and brand smart and target etc have it for $299.
Worker named Hunter was awesome super helpful and knowledgeable. All of the workers helped me immensely will come again.
The staff at this GameStop is always amazingly friendly and so willing to go above and beyond for their customers.
Nick is awesome! He knows and cares about his gamers!
Love me some gamestop
Nice place employees were patient,nice and,helpful.
Staff was friendly, helpful, and knowledgeable about age restrictions on the games... Thank you!!
Helper was great as I dont know what my grandchildren are talking about, but Game Stop does.
Sooo much space !!! Freindly and helpful staff.
It was good will be back again for something else again.
Good selection, knowledgeable staff and nice looking place.
The workers there are rude and hang the phone up on my face. I recommend no one should ever step foot in that store
The guy that worked there was very helpful.
I rarely go to gamestop and this is one of my most favorite gamestops to visit. Its large, its part gaming boutique and the employees seem to genuinely enjoy their job and want to help you out which is rare for a retailer. I mean I guess the employees could just be really good at acting but if you hate your job, youll do the minimum amount of work.I was a little sad they didnt have the gamecube controller adapter but thats mostly on nintendo since its all backordered.Overall though I love this place!
Katie was awesome very professional and just amazing :)
Probably the best place to get games, new or old. Sometimes they might not have a Popular game which can be annoying but the employees are chill and polite. Lots of games and console accessories from headphones to controllers and other merch. They have lots of collectables, fan merch for things like starwars, Skylanders, five nights at Freddys ECT. Cool store definitely check this one out!
Its very good store i buy My roblox thereAND ITS #HYPE
Daniel is very helpful! This store is 15 times better than the Pompano Beach store.
I have been trying to get through to there line for a week to see if they carried something!... Try it they will NEVER answer the phone. I go inside since I figured they must be giving stuff away they are so busy and the kids are sitting back goofing around. I was completely ignored upon asking for help was told to check on a shelf over there... and they continued goofing around. I called from my cell phone 1 more time ( in store) to see if they will pick up.. and no surprise they didnt. I walked out and decided to go to best buy where there are always people around to help you .. and they answer the phones!!!!!!
They have cool populer selection of games i got gta 5 there nice staff
Worst ever gamestop people their dont care about customers and they swear they calk their district manager when their is a problem but then swear he does not care either so over gamestop gamefly is the way to go and for collectors editions ill just go to best buy look at youtube game stop is some crooks 👎Make matters worse i bought a ps4 god of war edition box was missing controller i told manager right away his name was john terrible person did not care so now i habe a system cant play and must wait 2 weeks to get one from sony who say i should have got it from gamestop then i traded my points to get a 15$ of any one item and the manager Katie made me loose my sanity i brought 10 diffrent items up and non worked and she said she was not sure of what it work on then tell me why she is a manager this place is the pits
This is a good little video game store. They are generally very helpful and knowledgeable.
They do not open at 12 o’clock it was 1250 when they open
Amazing place! You come inside, and say: Shut up and take my Money!
Very nice to my daughter (she is 10) they helped her the whole way through buying her first game with her own money
DO NOT BUY NEW GAMES HERE! it is not worth buying new games here, if you want to exchange it after opening even within 1 day they will not accept it. Purchase from big stores, in which exchange is not an issue even if it is opened.
This location has the worst Customer service I ever seen. Dirty floors and very unorganized. What ever position Carlos has at this location he dont deserve it. Carlos, the worst employee in the store checks me out. I paid over $100.00 for games, got to the door no games in the cases. I walk back to Carlos let him know there is no games in the cases, he looks at me and says someone else will help me. But I gave him my money and he screwed up. The next guy could not find the freaking games. He asked Carlos where are the new games, this jackass ignores the guy. I had to say refund my money before anyone can find the games. I hope this was not a race issue, just horrible customer service. I also want to thank Carlos for tell my daughter that the game I got for my self GTA has nudity and bad words in it. Like she needed to know that... I will not recommend anyone I know to this store ever. For now on I will go to Walmart. Walmart lines arent as long as this crappy store. Game Stop just lost a valuable customer and all my friends and family also...
Thank you so much to the woman staffer who helped me download my Pokemon mystery gift last nite (shiny level 100 Palkia!). Your assistance and patience is greatly appreciated. Of course I wish the Palkia was at a lower level ;)......
I have no problem with them good location
Very friend and nice!
Its a place to get the latest games and gear. Whats not to love?
SOOOO RUDE AND SLOW THEY HATE TO HELP YOU THE MANGER IS UNBELIEVABLE CANT BELIEVE THEY GOT IGNORANT PPL WORKING IN A BUSINESS LIKE THIS THEY REALLY NEED TO HIRE SOME MORE PEOPLE FRIENDLY PERSON WITH GOOD CUST SERVICE SKILLS.... CUZ THERES SUCKS
Terrible customer service.Wont come here again for my being inconveniencedSo many others
The customer service here is amazing!
They wont answer the phone
Great place great prices
There staff have a lack of ppl skill and not wanting to help make your time there good only out to make you buy buy buy whatever they have over stock
They cursed me out. I tired getting a refund for my sons old game and they said they cant do that. Dont know why?
Some of the customers got spme attitudes
Love the vibes love the games
Exelent
The employees are just kinda there to take money, none of em were any real help at picking out new games or anything like that
Great service
It was very helpful
Good
I love the place
It is the best place to go to
Super helpful staff
Witty, knowledgeable staff.
Lazy
Great selection
I wish I can give no stars. Customer service sucks. Gave me game boxes with no game in them. CHECK YOUR THINGS BEFORE YOU LEAVE THIS PLACE!
A lot of toys and video games for my son
Very good
GREAT SERVICE!
Good place for games
Very unhelpful had a product that broke twice in the past month and they refused to exchange it because I did not have receipt
Good deal
A verity of games
RIP off
BRING BACK BRIAN FOX
Close to home
The very varied assortment and seasonal games
Great place to buy new used games. Advisories for games.
Good but little variety of products
There are always really cool things
Lots of things are missing there.
Attention 100% attendants.
Paradise for gamers. Offers Accessories T-shirts
Very good...
Very pretty
GOOD PRICES
Good