My daughter and I came here a few weeks ago to browse for a new car. A fine young gentleman named Connor was there to greet us and answer all our questions with patience. He portrayed extensive knowledge of all the vehicles and was very professional and courteous. I won’t hesitate to come back here!
Simple. That is one word I never thought I would use to describe the car buying process. But lo and behold, that is exactly how my experience went. The salesman Connor contributed largely to this. He was considerate and helpful at answering all of my questions. Would highly recommend this location!
Well, I’m only like 2 months late but Tayler Avery was the best sales rep I’ve ever dealt with. I never knew I could (with my credit) go into a dealership and get a car. My car is amazing and she took the time to make sure we got the lowest monthly and I LOVE THE CAR! Thank you, Tayler. You are the best!
I loved Connor! Very polite, considerate about my needs; I’m very satisfied with the whole process we went though.
Everybody was really friendly and welcoming at this dealership. I came in with a 2009 Toyota Corolla I’ve had for 10 years or more looking to trade it in and Connor was right there to assist me. Toyota has been nothing but great to me this last decade of working with them so I wanted to stay were I felt comfortable. With the shortage of vehicles at every dealership lately it’s been very difficult to find something new that fit exactly what I was looking for in a new vehicle. However Connor made it very easy for me and found me a perfect fit with a brand new Corolla and I loved it. Usually the process of purchasing a new vehicle can be verrrrryyy long as well as pretty stressful, however Connor and the team made it quick and painless for me with little effort on my part and no buyers remorse! I couldn’t be happier with the service I received as usual and will be recommending Toyota of Dekalb to everyone I know looking for a vehicle and I recommend other people do as well.
My daughter & I were just there to purchase her first car. Taylor Avery was just amazing as well as Sean Mulhern to help us with the whole process. I highly recommend going to this location then any of the others in town.
Let me tell you all about the service department here! Especially a man named Jacob Paul Dodd, the Doddster himself! He helped me find the right and best fix for my car and helped me find the best price for it!During the process, we talked alot about life and ourselves. We found out we got quite a bit in common and even grabbed a beer afterwards. There we discovered even more we that we shared in common, we became best friends!Jacob and I have now had many adventures together! Countless nights of laughter and fun! You couldnt even imagine! Now here we are many years later best friends and going strong.All I can say is if I didnt have Jacob Paul Dodd as my mechanic I would probably be stuck on the side of the road with a flaming pile of junk!THANK YOU JACOB THE GREATEST MECHANIC OF ALL TIME!
My husband and I were happy they could helps us buy our van after our lease was up. Conner was a great help and very personable. Thanks guys for your help!
Such a great experience at this dealership! Everybody was super nice including my salesperson Steven and they made the whole car buying process much more enjoyable. Did not seem to be trying to slip one by like some salespeople can do. Would highly reccomend for anybody looking into buying a Toyota.
Steven at Toyota of DeKalb was awesome to work with. He went out of his way to help us with our questions and even set up a test drive of a different brand we were considering(within the Bemis Group) to help us decide. We deposited that night on a Hybrid Highlander that was coming in. We are Rockford based, so we have a Toyota dealership here in town. Steven and Toyota of DeKalb have a much better understanding/approach to customer service making the 45 drive to them 100% worth the time. We picked up the Highlander on 7/22 and have been very pleased. If your looking for a car, go see Steven!
I want preface this review by saying I was going into this experience dreadful of the traditional experience for buying a new car, to include pushy sales people and trying to force product onto you that you do not want. What I experienced was nothing short of an amazingly simple and easy process.Steven (Salesman) and Shawn (Manager) were incredibly easy to deal with and they answered all of my questions. When they didn’t know the answer, they researched and got me the answer instead of feeding me a line. Steven and Shawn were both very personable, honest, and most important - transparent. There were no hidden tricks, gimmicks, gotcha’s, or surprises. I truly felt they both went above and beyond to make this experience an extremely positive one.I came from 6 hours away because of a glowing recommendation about this dealership specifically, and I am very happy I made the trip. We knocked out a huge chunk of paperwork ahead of time and when I showed up, all we had to do was some final paperwork and we were out the door.I cannot recommend Steven, Shawn, and Toyota of DeKalb enough. I am going to send all of my friends and family their way for future vehicle purchases. I will definitely be coming back in the future for my next vehicle purchase.
The Toyota associate, Steven, was very helpful, informative, and personable. He walked through everything that needed explaining, and what my associated expenses would be as a first time used car buyer. Also, he made sure that the paperwork didnt take long at all.
Our buying experience is straightforward. Steven Gunty has helped us find the car we wanted and made the deal happen fluidly. No fuss and we were not pushed into any upselling. Previous experiences with car dealership made me dread going to one. Toyota of DeKalb treated us nicely.
We were referred to Toyota of DeKalb by a friend that purchased a car from them and raved about the experience. Now we know why! Your knowledgeable salesperson, Tayler, made all the difference in our buying experience. Her product knowledge was extensive and was very reassuring us. We walked out with a Toyota Certified vehicle that we feel will be very safe and reliable for a long time!
Joe was amazing!!! Told him what I was looking for and he matched me perfectly with a Honda Pilot!! Everything I asked for and more!!💜💜
The service was more than great. Mason and Adam make it a wonderful experience an they go above an beyond. Just had my car in for a routine inspection an the I service was a peace of mind showing everything the technician saw leaving no questions. Between the staff and experience my car will definitely be back for its next service.
Purchased my 2nd Toyota in 2 years from Toyota of DeKalb yesterday. Both times the service has been very professional and friendly. This time my sales associate was Tayler Avery, her great personality coupled with extensive vehicle knowledge was awesome. The whole process was enjoyable and easy, I look forward to my next purchase from Toyota of DeKalb (and Tayler)!!
Our salesman Steven was Awesome to work with. He made the buying experience of my wife’s Camry XLe super easy. Most of our communication was via text and the day of signing paperwork we were in and out in 40 minutes. Fastest in and out buying a car ever. Highly recommend working with Steven. Finance made it super easy as well.
A deal was done with the manager and the paper work was conducted and filled out and a deposit was left to return to pick it up the truck. The manager decided to sell it to someone else one day later, and I had all ready setup everything even with insurance. Never in my life had this happen before, when the paper sign meant a deal was form, unbelievable. The poor seller got this sell taken away from them, unacceptable that Toyota allows this dealer to represent them. I will never be returning to this dealer and will never recommend anyone to this dealer.
I purchased my Toyota Highlander used from another dealer. When it came time for an oil change, I took it to a local Toyota dealer. The car was 2 years old so it shouldnt have needed much. When I went to pick up the car, the Service Team gave me a 2 page print out of what needed to be done to the car. Total was in the thousands. I was so upset that I purchased a bad car. Instead I took that 2 page document and went to the Service Team at Toyota of DeKalb. Told them everything that the other dealer said and gave them the 2 pages. Adam, told me he would look it over and let me know. When I walked back in to pick up the car, Adam gave me the biggest smile and told me that I did not need anything done that was on that 2 page document. He did explain to me that yes in time, I would need some of them done but I had purchased a great car. Adam, has always been honest with all service that I had done on the Highlander. Thanks Adam in Service and Toyota of DeKalb for being honest and great to work with.
Recently spoke with a great salesperson at Toyota of DeKalb, his name is Steven and he gave me the greatest service. I once spoke with Keldoran The God of Automobiles and his advice was great. He spoke of Steven and his prowess of all things cars, trucks and anything four wheels.Steven pointed me in the right direction. The direction of great deals, friendly service and top-notch snacks at the guest services desk! I will never shop anywhere else and I now know who I will be going to if I have any questions regarding how my third row, luggage rack or even gas cap works!Steven was and always will be the greatest salesperson of all time and I cannot wait to bring in family and friends to share in his wisdom and love for all things Toyota!!!Much love and respect to Steven. Bow down to his sales perfection!
I was very surprised to be shown the vehicle I was interested no questions asked and no trying to talk me into something else. The entire process was smooth and efficient. Everyone was helpful but Tyrese went out of his way to help me get through the process quickly and to keep me informed as we moved through the buying process. I will definitely recommend this dealership to others.
Very pleased with Service. I usually default to scheduling online but needed questions answered. Called another place closer to me first and was on hold forever so I hung up and called Dekalb Toyota and immediately spoke to human who answered my questions and scheduled service for my vehicle quickly. Very polite, efficient, trustworthy and knowledgeable. Will be back for sure.
If I could do zero stars I would. I have had a pre-order for a sienna xse for over a month with a deposit down. Today I was supposed to pick it up and was told the day of that they could not sell it to me since I was going to pay CASH and not finance! I even have proof in a text that I was paying cash. The manager refuses to speak with me and Steven Gunty who I dealt with was of no help either. DO NOT PRE-ORDER ANYTHING WITH THIS DEALER. Highly unethical and wasted my time. Horrible Horrible experience and will be reporting this to BBB and Toyota corporate as this is just fraudulent.Edit to add that the below owners response is illogical as we had a deposit on an inbound vehicle months out. Strongly urge you to not do business with this toyota dealer. This would have been our third toyota. The dealers unethical practices have been forwarded to BBB, toyota financial, and toyota corporate. I anticipate reaching out to some media contacts as well.
I was looking at vehicles recently, with no intent of purchasing that day. I was greeted by Joe Cranden, on the lot.. He is a super friendly guy. Joe was awesome! He was knowledgeable, and willing to work with my needs. I felt no pressure to purchase whatsoever.
This past Saturday we decided to stop in to check out used cars. We were greeted by Reese and we have to say he is Fantastic!! We’ve never had such a great time buying a vehicle, he has such a Awesome personality made the process a pleasure. We will definitely refer family and friends!! Thank you Reese
I liked the quality and price of the vehicles.My salesman Reese was awesome! He helped me find exactly what I wanted and valued for a price I could manage. He was friendly and knowledgeable.Thanks to him I love my Camry!
Bought my first car from here few weeks back. Adrian and Juan ensured I had a good experience for my purchase. Love my new vehicle. I would highly recommend this place for a car purchase!
Love the staff! Everyone is so friendly and welcoming. From the salesman to the servicing staff. Especially for first timers. Steven was so patient with me and made sure I understood everything before signing. Highly recommend!
So my daughter took her car to a local shop to get a few repairs done and when she showed me the quote, I was like no way!! We took her car to Toyota of Dekalb and spoke with Adam who was super helpful and very informative on what needed to be done. after all was said and done we paid less than half the original quote and the repairs were done when they said it would be. Thanks Adam!!!
I had located a vehicle I was interested in late in the night and woke up to an email from Joe. Joe texted me about the vehicle (after obtaining permission to text me, which many other dealers/salespeople do not do). Joe was straight forward with me after I explained to him what I wanted. When I arrived at the dealership the staff was friendly and immediately began helping my family. Joe was knowledgeable about the vehicle and took the time to listen to my rather verbose 12 year old son. There was no pressure to buy, no pushiness on extra services and straightforward financing.I was completely comfortable throughout the process, the price was fair, and I left happy with my vehicle. As long as Joe is there I will be buying all my vehicles from him.
Toyota of DeKalb is the best! Our salesperson, Adrian was a huge help. We were new to the leasing program and Toyota. Adrian explained all the features if the new 2021 Corolla with expertise. We could tell this dealership has a top rate training program. Even though Adrian is young and working his way through college, he is dedicated and extremely knowledgeable about Toyota’s. I would highly recommend Toyota of DeKalb for your next car and be sure to ask for Adrian! I should mention, we live in Rockford and did not hesitate to make the drive to DeKalb for the outstanding service.
I requested oil change and routine maintenance. I also requested another inspection of my 2019 RAV4 for fuel tank due to continuing problems with proper reading of fuel gauge. This dealership stated they had previously repaired this problem. The fuel gauge reads Empty with needle at E and then only takes 10 gallons of gas upon refill. The gas tank is advertised as holding 14.5 gallons. There is no reason for the car to need 4.5 gallons in reserve and the gauge is malfunctioning. The service writer states this is normal for the vehicle. There is a current recall which describes the exact problem but the service writer states the prior fix has been done and the vehicle is good. I informed him that I would be taking up the matter with Toyota.
I went to this Toyota dealer to look for a used car. We lucked into getting Steven G. to help us with the purchase. I already had a used Toyota which I had been taking to this dealer for a couple years and I knew they had a great service department. In looking into a new used car, I found that their sales people are just as good. Steven was knowledgeable and patient with my indecision as I checked out 4 different cars. I actually ended up buying a new car, with his help. He explained some of the differences between my new Prius and my older Corolla, made me feel good about the change(I normally hate to change cars!) He even hooked up my phone, since I am technologically challenged. Thank you to both the dealer and Steven for the great experience.
First time buying a vehicle in almost 12 years and everyone here was extremely helpful, especially my salesman Guillermo Zuniga. The truck I wanted wasnt available on the lot but he drove out of town personally the next day to get it for me. I was also right in the middle of a move and they helped me figure out the easiest way to handle the title, etc. Great service all around.
I never go to dealers for service because most of them are so scammy. But I had to take my car to a dealer for a Toyota safety recall repair. The service went fine. Then a couple of days later I get an email from Sirius XM saying I was signed up for a 3 month free trial. I never gave my permission to this dealer to share my info with Sirius XM, let along sign me up for a free trial. This is absolutely unacceptable! I immediately unsubscribed from all Sirius XM emails and I have a mind to report this to the BBB. Avoid this dealer at all costs!
Great experience! Shaheen is a great salesperson and looks out for the customer! He is very knowledgeable and has a passion for cars. I highly recommend Shaheen for your new/used car purchase! He helped us find a great car. Sales and financing process was smooth and simple throughout! We will be using Shaheen and Toyota of Dekalb for our future car buying needs.
My experience at Toyota of DeKalb the other day was by far the best I’ve ever had at a dealership. Being assisted by Reece was what did it for me. That young mans energy is unmatched. He talks to you like he’s a really person and not some dealership robot.
Service is great 👍. Steven was so helpful. Thanks 😊
Unfortunately my hometown did not have the Toyota Venza that I wanted on their lot. So I went through cars.com and located my dream vehicle in Dekalb. Fortunately only 2 hours north. Juan promptly reached out to me and provided me with the best offer. I was working with several other Toyota dealerships at that point to find a Venza. He was willing to take a deposit and hold the vehicle for me until the next day when I was able to drive to Dekalb which was so gracious of him. Juan was off the following day so I had the pleasure of working with Adrian. He was extremely professional and efficient. Stephen also helped me decide if there any warranty packages I wanted to add on and was such a gentleman. I can’t say enough positive things about my experience at Dekalb Toyota. Don’t hesitate to reach out to them and find your dream car. Such an excellent team to work with. Thank you 🙏🏼
Steven G helped me lease a Tacoma. It was a great experience, easy and quick. I would recommend this dealership over any other.
Experience at this dealership is always great! Bought my new car here in 2018, have done couple car maintenance since then. Though moved to Chicago, I still choose to drive back here for the great experience. Great customer service, friendly staffs, clean environment. Highly recommend!
Ask for Joe, hes the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and very knowledgable.
I highly recommend this dealership!! If you ever go here see tyrese he has a great personality and hes there to help. I didnt feel pressured to buy anything while looking around. He ended up helping me find exactly what I needed. I came just to look and left with the vehicle that was best for me.
Steven was absolutely amazing. This was my first time buying a new car so of course I had a lot of questions and he was patient through it all. I also had a good experience with the finance guy who helped me get a good deal
You brace yourself going into a car dealer... Prepare mentally for the oncoming pushy salesmen. And then...they dont come. Instead, you get friendly people who dont try to push anything on you. Super helpful, listens to what you have to say, and very accomodating. Thank you, Joe, for making this a great experience!
Salesperson Steven was as helpful as one could get. But the thing I most appreciate was the honesty that he brought to the table. Buying my RAV 4 was a great decision
I was looking at a few Toyota’s at the dealership and was greeted by Steven. He was super helpful and was able to answer any and all questions that I had. Best customer service ever!!
The experience at this dealership was absolutely amazing, and that’s all due to Tyrese. His sweet personality made it very easy to be at the dealership for hours, and it was comforting to not feel pressured to buy. I came in with very low expectations and an offer at another dealership, and yet ended up purchasing a lovely car from him! Highly recommend. 10/10 experience.
Adrian and Gueirllmo were great, did not harass me when I first inquired..like some other dealers did. But were still there to answer questions and help me as I needed..Which is why I purchased from them vs one of the many other dealers I spoke with.I would definitely work with both of them again.
We had a great experience at Brian Bemis Toyota of Dekalb. Our sales person was Steven Gunty and he could not of been better. He was quick to respond, very detailed with his explanations and answers, knew all about the key features of the car, and was very helpful as he guided us through the process. We purchased a new Sienna and Steven was very thorough and followed up on everything he said he would. He was very honest and he takes great care and pride in the service he provides. Even after the sale was complete he called to check-in, and also when I had some questions a few days later he was quick to respond and resolved all my questions completely. On the finance side we worked with Juan and he was also very helpful and thorough. Great experience!
If you are looking for a new car (or new to you), ask for Adrian. I worked with him, he was knowledgeable and had the perfect balance between being attentive but not pushy. It was a nice experience.
Adrian was phenominal and very professional. He was the sales associate who sold me a wonderful Prius in phenominal condition. He was very knowledgeable, courteous, and professional. Sean, the Sales Manager, was equally outstanding. He was very polite and professional. I am very pleased with the car and the whole sales process
Great, great experience. We came in with low expectations. We needed something in our price range and to say the least, we were quite anxious with the process of purchasing a car overall. I just want to give a huge thank you to Tyrese Dyson for all his help and his great service. We left with just exactly what we wanted and what we were looking for. I appreciated all his assistance and guidance. Best sales-man, hands down!
Had a wonderful experience looking at cars today Steven was very helpful and kind. Lucky to have an employee like him. I’m very much looking forward to buying a car from Steven in the near future.
I went to Toyota of DeKalb after finding the vehicle I was looking for on CarGurus. I sent an email and got a response right away. Set up a time and date for a test drive with Adrian. Adrian was very helpful from the first email on. Great customer service, friendly, and knowledgeable. If your looking for a new or used vehicle and want to be treated like a friend, not just another customer, go see Adrian and the rest of the staff at Toyota of DeKalb. You wont be disappointed.
I had an amazing experience at this dealership! Steven was really helpful in answering all my questions. Highly recommend!
Marissa and Stephen both were great. Love the new car. Really feel like I got a great deal.
Stopped on in early and was greeted by amazingly friendly staff. Mostly talked to Resse he was amazing, made me feel comfortable and worked with me on everything. Good job!
This is the best place for all of your auto needs. Great staff. Very friendly. I bought a new car there and I am so happy with myPurchase. Steven Gunty was very responsive and respectful to me throughout my 4 visits there. He knew the in and outs of every option I needed. Definitely steered me in the right direction. He made my “buying my first car”” experience very easy and affordable. Thank you guntee
Awesome experience with Adrian. Dealership has a good variety of selection. Highly recommend checking it out
Ive been working with Steven on buying a car and he has been. more than accommodating. He even brought a vehicle to my office for me to test drive.Great customer service.
Steven helped me out while I was there! He was very patient and knowledgeable as I asked questions. I would recommend him to anyone looking for a new car :)
Wow! I couldn’t have asked for a better salesman. Tyrese made it as easy as baking a pie! His excellent communication and outgoing attitude made me want my new Toyota even more. Highly recommended coming and asking for Tyrese Dyson, you wont be disappointed.
I bought my car Saturday and could not be more pleased with the experience! We worked with Tayler who took the time to find out what we needed as well as what we wanted. She was the ultimate professional who clearly has a passion for people and a knack for reading them! I recommend this dealership in general ( everyone was nice and helpful, the showroom was clean and comfortable)- and Tayler specifically- to anyone in the market for a new car!
Finally gave in a bought a Minivan! It was the best decision of my life I dont know why I waited so long.My experience purchasing this vehicle is hands down the best I have ever had! If you are in the market for a new vehicle I highly recommend coming here and asking for Reese. He provided us with a no pressure fully transparent experience. My husband and I cannot say enough about how pleasant, calm, and honest experience we had with Reese and the rest of the Toyota of DeKalb team. I would do it again and again in a heart beat. Thank You Reese and all the great people at Toyota!
It was my first time purchasing a car and Tyrese Dyson made my experience as fast, yet as thorough as possible. His personality made the process so much more enjoyable and relaxed. Definitely recommend going to see him at the dealership!
TYRESE! The best salesman there.I had originally ordered a car through Carvana. They seemed easy and cool until they pushed my delivery date back SIX times. After 2and half weeks with out a car and the day when my car was Supposed to be delivered but was canceled I decided to walk in and check out cars here and to see if I could get a decent deal here. I’ve had terrible past experiences with other dealerships so I was nervous. But Tyrese was overly amazing. He worked with my budget and put me in a nicer, newer, and safer car than what I thought I could have and better than Carvana. He got me in and got me out so quickly. He didn’t push me with anything he genuinely wanted to help me. I almost felt sad leaving the dealership because everyone, especially Tyrese were so friendly and wonderful. This is coming from a very grumpy, impatient person. Thank you Tyrese. Keep being you!
Saw a young man named Adrian today and I would really like to take the time to thank him for the time he spent trying to help me decide my next vehicle. I am still undecided but will see Adrian again if I chose to purchase another vehicle. Thank you young man for your kindness and thoroughness and time. Excellent Service.
This place is a ripoff. Dont take your car to be repaired here if you have any common sense. I had a vehicle looked at for a no start problem. They told me it would cost me almost $800 after parts and labor (parts about $130 and labor 600$, plus the tax). This was an absolutely ridiculous price for parts and unnecessary amounts of labor. I had it towed out of there and took it to a reputable mechanic closer to where I live, where he performed the exact same repair to fix it for about $265 total after parts, labor, and tax. Goes to show you how greedy dealerships are. I guess thats why they call them Stealerships
Tyrese Dyson did a great job. He helped me all my needs when you trying to find the perfect car for me. 10/10 on customer service (:
I have always been a Jeep girl and this is my first Toyota, I absolutely love it! I felt instantly relaxed when greeted by Reese and all of the anxiety of having a pushy salesman went out the door! Reese was absolutely wonderful to work with and made the whole car buying experience a celebration! Sean and the guys in finance were great, the dealership had a really fun atmosphere with a great playlist going and it really felt like everyone truly enjoyed thier jobs! Planning on keeping this car but would definitely buy from Reese and this Toyota again! If youre in the market for a new vehicle go see Reese for sure! He had a lot of very helpful information and was wise beyond his years, thanks Reese!
Steven was great! Made transitioning from a Rav4 to a Highlander very smooth! Everyone was extremely helpful and answered all of my questions. Thanks, Toyota of DeKalb.
My experience was amazing! Shaheen helped us find the perfect car for the very best price. He was honest and kind, showing great hospitality by offering us drinks and snacks. It was a pretty smooth process, got us what we asked for and then some!
I was lucky enough to have an experience with Tyreese in purchasing my vehicle and it could not have gone any smoother. His upbeat personality and knowledge of all the vehicles I had questions for were unmatched compared to prior vehicle purchases at other dealerships. I strongly recommend going to Toyota of DeKalb and asking for Tyreese to make the process as easy as possible!
If you are looking for a professional sales man, Steven Gunty is your guy! He is very informative and will make sure you 100% comfortable before you make the big purchase.
We worked with Adrian and he was great! They didn’t have the car we were looking for so he went above and beyond and found us the exact one we were wanting and got it to the dealership in 2 days!
I needed a car after my transmission blew up and Reese helped me pick out a perfect Corolla. Not only very helpful but considerate and takes his time. Would buy from him again!
I test drove about 6 or 7 vehicles today, and Adrian was very patient with me as I was trying to figure out what I wanted. He wasnt pushy and he answered all my questions. He wasnt trying to get me to buy something I didnt want, and he waited for me to to make up my mind, as I was a little indecisive on what i wanted. Eventually, I decided on a 2021 Highlander. I highly recommend Adrian as your sales guy
Spoke with Joe Cranden, he was very professional and courteous, I highly recommend him to help you purchase your next vehicle.
I couldnt be more impressed with my sales person Tayler Avery, she is extremely knowledgeable and easy to work with! Smooth transaction! If your in the market for a car, go see Tayler, she will be more than happy to find you what you are looking for! Thanks Tayler!
WE LOVED OUR EXPERIENCE AT TOYOTA OF DEKALB! This was my second vehicle purchase at Toyota of DeKalb and it will not be my last! I am so pleased with the entire experience of purchasing a car from them. Our salesman, Tyrese was phenomenal! He was so personable, he went into great detail on the ins and outs of the car, and he was quick to respond to any follow up questions we had! If youre going to buy a car here, make sure to ask for Tyrese, thats for sure! Once we decided to move forward with our car purchase, Sean was so helpful in the financial aspect of the deal! We had a budget we needed to stick to, and Sean went above and beyond to make our dream purchase a reality! Both Sean and Tyrese were so helpful, great with communication, and really listened to our needs and concerns! Thank you, Sean and Tyrese for making this experience so wonderful for us!
Adrian Rodriguez was our salesman when we recently purchased a 2021 Corolla hybrid. We’ve bought cars from Toyota of Dekalb before and have always been happy with the experience. This time was no exception. We’re pleased with the car and the price we paid.
My car was totaled in August and in December I was still fighting with the prior dealership to release all the warranty information needed for my gap policy. I can in, explained my situation, and Tyrese helped me out as much as he possibly could! They did everything they could to get me in a reliable car at a really amazing price! And they even gave me advice on how to handle my current situation with the other dealership. Honestly they did more than just provide a car, they helped give me my life back. Definitly not your average salesman or dealership.
I came in the other day and was welcomed right away by a very kind staff! Adrian showed me around and was very kind and generous. I am still unsure financially when it comes to buying a car, but if I do decide I will definitely be going back to Toyota and having Adrian help me.
I have purchased many cars from people and this was my first time ever going through a dealership for a car. I have always heard bad things.However I must say Amy was the greatest. She went above and beyond when it came to selling the car to me. Everyone I know has heard about my car shopping experience. They all know that Amy is the one to to go to.You want the best car buying experience? Then you go to Amy at Toyota of DeKalb.Amy, I am forever grateful for the car you sold me, and I will be back for all my future car buying.
A great trustworthy dealership. My favorite car salesman is Reese because he takes his time to make sure that you have the perfect car and are completely satisfied.
Reese has amazing customer service his choice of words just helps you make the right decision without any regrets that being said I want thank Reese for helping me get my first car!!!
I would highly recommend this place as well as to go to Adrian Rodriguez if you need a car, he’s great and this is the perfect place all of the workers are so welcoming!
A great and quick experience buying our 2021 Sienna! Adrian Rodriguez was knowledgeable and made the process of buying as easy as possible. Thank you!
Top rate dealership ! With very friendly & helpful staff. One of the best being Tyrese :) so, special thank you to him & a thanks to Toyota of DeKalb as well !
Tyreese was extremely helpful, friendly, and knowledgeable with everything I needed. Would definitely recommend him to anyone going to buy a car!
Tyrese is a wonderful work. He was nice, caring and took his time to find the car that would best fit me.
Tyrese Dyson isn’t pushy. He helped me get my first new vehicle. He’s a nice man. Toyota RAV4 is a nice vehicle.
Adrian went above and beyond to help me find the perfect truck for the perfect price. He took the time to listen to my wants and showed me each and every truck I was interested in.
What a joke needed a car had 2k down and was showed a 2015 Corola first was told 315 month then next day 3l down 460 month x72 dqials 3r k totalI guess yoj pdople do not care .
Great dealership, wonderful staff, and spot on service. Steven is always the greatest help, his knowledge of automotive options and packages is astounding!