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Sears Hometown Store
2400 Veterans Blvd Suite 16A, Del Rio, TX 78840, United States
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Sears Hometown Store
Comments
Be
Review №1

I needed an upright freezer with measurements of 28 inches wide because that was the only space I had available. . In less than 2 hours I received a call from the store letting me know that they had one. It was delivered and installed. Wonderful service and friendly people.

Em
Review №2

I went to Sears Outlet the other day and the sales person Sonia was very helpful she helped me get a lawn mower and washer and dryer with monthly payments. They are so lucky to have a pleasant sales person like her. Thank You very much for helping me pick my washer and dryer with the worry free plan.

Ja
Review №3

Excellent customer service. Went in one day to look was helped by one associate and I returned two days later and another associate helped us finalize our purchase. Both associates were very knowledgeable and helpful. I was able to get my appliances on less than a week. I would definitely recommend this location.

Ho
Review №4

This was a great sears when I was looking for a washer and dryer for my new apartment since it only had hookups in it. I was asked to leave feedback and I really like to do so when I feel a store provided really good customer service. Definitely recommended as my experience was great!

Ki
Review №5

Awesome experience at this store. Can in to purchase tool for a gift did not know what to get associate was very helpful. Will defenitly recommend them to family and friends.

An
Review №6

Has excellent prices and dicounts great treatment from personell highly recomended to shop at

Tr
Review №7

Highly recommend. Great prices and great customer service.

Da
Review №8

Well stocked, friendly service.

An
Review №9

The customer service here is excellent! They are really helpful when it came to asking them questions about the product I was interested in. I recommend everyone get their appliances here!

Kh
Review №10

Customer service gets a 2 thumbs up. Great prices.

Sh
Review №11

We went in and looked at a fairly priced washer and dryer. Sales associate kept trying to sell us an as is floor model. Even though we had told her we didn’t have a vehicle to move the floor model and we didn’t want an as is (warranty would not be good) she pushed it. We finally ordered what we wanted. She garunteed is it would be in by Tuesday and they would give us a call and let us know they were coming. We’ve sat at home almost all day now and even with a phone call at 3 pm they are “waiting on a truck”. Bit of advice since I work customer service....unless you know for a fact that a product will be delivered that day, do not tell customers that unless you know that for sure! Do t push something continuously after the customers have told you more than once they don’t an as is product.

Br
Review №12

Nice, clean, and organized store. Very helpful employees helped me find exactly what I needed. Will return for anything else I need.

Di
Review №13

Extraordinary Customer Service. Great prices. Definitely will be returning.

Au
Review №14

Always GREAT SERVICE from friendly people. We have bought our kitchen and laundry appliances as well as memory foam bed and Dyson vacuum cleaner.

Ra
Review №15

My experience there was amazing I had good service by this young lady named Ilse and she was a great with helping me find a washer

Ev
Review №16

I love shopping here they help you pick out what you need and explain the benefits of each machine. Great service

Ma
Review №17

Awesome memorial day Sale prices.Was able time find tools answer lawn mower at a very reasonable price within my budget.

Ju
Review №18

Awesome price on tools and appliances. Great and friendly service.

Te
Review №19

Have been buying Sears products for over 50 yrs and am very happy with the quality and the service of my local store.

Em
Review №20

Came into the store looking for a refrigerator I had Seen at a local Home Depot.was able to find it had to be ordered but was offered installation one thing home Depot did not offer. Also liked the fact that I was able to it alot faster. I had to wait 2-3 weeks at home Depot but in Sears Hometown Store in del río was able to get it within 3 days. Would highly recommend this location.

Ra
Review №21

Extraordianary Customer Service. Would defiently recommend this location for all your appliance needs.

Va
Review №22

Great and fast customer service!

Je
Review №23

They got good prices on tools and good service

Iv
Review №24

I dont remember going here and if I dont remember doing here then its not worth remembering and if its not worth remembering then its not anything to recommend or to talk about even...

De
Review №25

Great Customer Service!

Cy
Review №26

Great costumer service,very friendly and helpful!

Al
Review №27

A lady w/ attitude works there

Va
Review №28

Awesome staff !

Ro
Review №29

Dont leave without going there

CD
Review №30

GREAT CUSTOMER SERVICE!

Jo
Review №31

Outstanding Customer Service

Gi
Review №32

Good customer service

S.
Review №33

Sll the Appliances here

Aa
Review №34

Excellent experience

Vi
Review №35

Excellent service!

Ma
Review №36

Nice

Al
Review №37

Excellent service that the girls in the store gave me, very happy because they speak Spanish and I was able to find what I had for my husbands gift.

Yo
Review №38

Very good customer service and excellent instillation in each of my electro domestiços.

Fr
Review №39

Very good prices and good service when one arrives.

Or
Review №40

Great service

Mi
Review №41

Always kind and helpful. Thank you.

Os
Review №42

The best prices and customer service

Information
5 Photos
42 Comments
4.7 Rating
  • Address:2400 Veterans Blvd Suite 16A, Del Rio, TX 78840, United States
  • Site:http://searshometownstores.com/home/tx/del-rio/3406
  • Phone:+1 830-774-1566
Categories
  • Appliance store
  • Discount store
  • Electronics store
  • Furniture store
  • Hardware store
  • Lawn equipment rental service
  • Mattress store
  • Outlet store
  • Refrigerator store
Working hours
  • Monday:9:30AM–7PM
  • Tuesday:9:30AM–7PM
  • Wednesday:9:30AM–7PM
  • Thursday:9AM–6PM
  • Friday:11AM–4PM
  • Saturday:9:30AM–7PM
  • Sunday:9:30AM–7PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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