Look I know nothing about how their prices compare to other companies, but their customer service was ON POINT. When our car died in the middle of the parking lot in the pouring rain, they stepped up and helped us out in a big way. Having literally just moved into town that day we were a little overwhelmed, tired and lacked any and all supplies needed to fix our now spent battery. These two superhero employees swept in and saved the day. They found a large particle board in the back, then they held this piece of sawdust wood above their heads as they replaced our cars battery.5/5 starsA+ new battery3 year warrantyAnd one heck of a story.

Great place, they know there parts, thankful...easy to find on Dallas Drive, Denton, TX

This was my first time ever going to advance auto parts to by parts for my vehicle. I had Chase help me find the right bolts for my vehicle and he came out and installed it for me. Very nice and patience. Just because he display excellent customers service advance auto parts just got a returning customer! Thanks again!

Excellent service and great attitude with staff there.

Nice store... Pretty good selection too...

Very good place go for parts in Denton Texas

Came in a few weeks ago to get a headlight bulb for my van. Asked if he could assist since i havent had the van long&maybe cuz i had a guy with me,he assured me it was easy. 20mins later we replaced the bulb. I went back inside to see if it needed to be recycled&he said uh no. And hang onto the packaging so you can go to Sams Club or Best Buy to get your other one. Seriously?! Wow! Definitely wont be back.

Bad parts, great prices?

Great service. Quality parts at a fair price. They always walk me to where I need a part in the isle and help me remove or install the battery, wipers, or whatever. Never a hassle to return something if I have proof of purchase under my phone number. Always call ahead as they are just as friendly and helpful on the phone and sometimes have to order the part for me. Today I got a new 4 year battery with zero hassle. Only wrong part they ever gave me was for a 2005 Carrolla PCV and I go there all the time for my fleet of cars.

My wife was having an issue with her vehicle. We assumed it was the battery, so off we headed to Advance to have her battery tested and purchase a new one if it was needed. James asked us some questions asking about what was happening with the battery and what were experiencing. After explaining our issue, James ran a test on the battery, and unfortunately, the battery scored a big fat F. James took time with us to make sure that we understood what the issue was. My wifes car battery is in a tricky location to replace it, but James took the time to make sure the battery was not just installed, but installed correctly. Ive been to many Advance Auto locations across several states and Ive never had the level of customer service that we experienced tonight. James went above and beyond for us, and for that, we are grateful. Thank you, James!

Do not use very often. The last time they did not know how to order it.

Very Helpful and Knowledgeable staff.

Asked an employee to help me change a light bulb for a head light, and he pretty much told me no.

Evertime no else has my part they seem to.

Ordered a part online for my mom to pick up for me since my truck isnt working. They gave her a box that had already been opened and was missing the gasket. I called and asked if they had another one in store before leaving my house in krum, they said they did. I made sure to ask them if they had another one there and was told yes we have it on the shelg. I got there to exchange the part and surprise they didnt have another one in stock. Thanks for checking..

Great experience. I bought product or if town that I never used and wouldnt need and they took it back no questions asked. Great service.

Knowledgeable, and friendly staff

Needed two batteries for my F-250. They had the Diehard Platinum AGM in stock and helped me install them on Sunday evening just before dark.

Great prices an great service

This location is always helpful and is always able to get me the parts I need, when I need them. They have a large selection of parts in stock and can usually get just about anything the same day.Also, shout out to the store manager Brandon for always going above and beyond to help out and take care of the customer.

Great customer services decently Priced parts.

Theres a guy up there named James who I think diserves a special shout-out. Hes been there for me as I overhaul my truck while also using it to get to work. Having a guy like him for me to get reliable information from during all this time has proven invaluable to me and my family. He even got his hands dirty on a partularly difficult situation where I would have been out of work for a week of I didnt get things going again. So I want to say thank you to everybody up there, my wife has always talked about this store and now I know why. 😁

Absolutely phenomenal service and partner for us in the automotive service, repair and parts segment of our industry. Great prices with excellent warranty and customer service!

The employees that work at the location in Denton Texas are very rude do not know what they are doing I would really advise you to go somewhere else in Denton to pay a little more for the product that you want. Do not go to this in Denton Texas.

I really felt they were out to get my money. I spent a lot of money there and time. But, it was never fixed correctly. The car spokesperson talked the entire time. Never listened. I ended up taking my car to Ft. Worth where all of the issues were correctly identified and fixed. I was very disappointed by the treatment I received there. I also felt that part of the problem was that I was a woman. They didnt seem to take me seriously until my husband showed up. No. I do not recommend them. They also over charged me for things that I did not agree to. When I pointed it out, the spokesperson agreed to take it off. It was close to a $1000.

Got the parts I needed (0) issues. Fixed it in 10 minutes in parking lot, back on the road. Thanks

Erick was very nice when I asked him if he can help me take my tire off and he thought out of the box to help me! Thank you very much,I recommend this place.

First time customer. Not as busy as their competitors.

Not impressed bat all!

Always a great experience. Greeted as I walked in. The parts I need are always in stock. Brandon goes above and beyond for his customers. GREAT JOB GUYS!

I came in to purchase a new battery and the staff was very friendly and helpful! My car wasn’t starting so I had to get a ride to the shop and Danny offered to drive to my apartment where he helped me change the battery there! Very thankful, he deserves a raise!!!

Michael help put the battery back in the car 🚗 Thanks for everything. 2 thumb up 😄

The best place to get parks at

Parts available or will order

Great costumer service with friendly staff providing clear and easily understandable information. Even gave me a free $100 or so service which was more then greatly appreciated as a broke college student!

My go to place for parts

My car would not start, got a jump. This was one of the few places open at 7:30 on a Friday night. They checked my battery (yes, it was bad) and installed a new one in less than 20 minutes!! So happy, dont have to cancel any weekend plans.

Worst place as a customer. Me and my wife just left that place. So my wife ask the lady for help, the lady said she busy right now, but when another customer walk in. She was quick to help him. What wrong with yhis world, SMH. Embarrassing

Very helpful, and reasonable. Very pleased

New go to store for parts. They gave me the wrong piece but they happily took the return back and ordered the right size no questions asked. Had the right piece in less than 3 hours.

The personnel are courteous, professional and helpful in getting/meeting the customer needs or answering questions.

Had the bulb I needed. Went to 5 different auto parts store and their Lewisville location was the only one who had it.

I have meant to write a review earlier as it is important for me to point out how professionally and respectfully I was treated by the front desk and especially the store manager. On Nov. 12, 2018 I brought by Passat battery (their top of the line AGM 94R size) which was kaput and past the warranty by one month. I had the receipt scanned in my phone. The store manager did not hesitate for a moment to give me a full refund after gathering all the facts! Unfortunately the shop in Denton that was working on my car had to put another battery from a different shop, otherwise I would have been glad to get another one from this store (maybe not AGM this time).

Brandon went beyond my expectations. Right part, great price, I dont believe I will be going back to OReillys anytime soon.

Great help and friendly staff 👍

Got excellent service replacing a ten-year old battery and battery cable, right at closing time.

Always friendly and helpful even when theyre busy. Great prices too!

Friendly and helpful, as always!

Very helpful / outgoing and informative guys.

A good parts store the staff is definitely in no hurry to help you though

Some workers in need more experience to care customer wrong parts lose my time

Helpful employees, never needed a part they didnt carry.

Would not honor the online price of pep boys, which when you go to advanced Auto site, it turns into pep boys. I almost put back the other purchased items.

Very helpful staff

Great place to buy auto parts.

Friendly staff and affordable prices if they dont have it they will get it from you, do recommend going on line select your vehicle and part you need in advance!

Great place and everyone is very helpful!

A Saturday evening, needing a battery, and Tommy even installed it in five minutes. Excellent service

Poor customer service. Skinny white dude and Mexican hiding behind counter in parts isle looking suspicious and gossiping instead of helping out with parts. Dont recommend in Denton. Manager must be a scumbag like the stooges working there today. Thank you

The only store where I could find the secret additive (forget the name) that seals up leaky gaskets. Works very well.

People are so helpful here!

Absolutely worthless service. It is true they will hire anyone. I went in and asked for a compression tester and was told they dont exist. This is truly pathetic.

Glad Advance Auto Parts opened up here. Very conveniently located for me. Always stop here for any needed auto parts.

Love this location! When I can’t parts for my customers they always go over and beyond at making sure I get what I need!

Love going to the store but they never answer the phone. poor customer service to not answer the phone and maybe save a trip down there.

Very clean people with very nice

They had the parts I needed when no one else did. Its a really big store.

My son bought a part here they were nice but it ended up being the wrong part and we had to take it back because it would not work on the air for his truck

Good More American parts

Good parts and great prices

Great people and service

Sadly unprofessional, co-workers unwilling to help another. Just yell out what needs done. Manager needs re-trained.

Gentleman was helpful and friendly

Very knowlegable staff

Great staff

Great syaff

Jason took his time in trying to find the specific part I was looking for. Even though it was not available, it is truly appreciated that he spent the time.

OK amount of parts in stock, staff is helpful

This restaurant has started to go downhill. Food prices are high, furniture is hard on the toosh and food is not as appetizing as it used to be. It has really become a tourist location and family meeting place. Need more and different menu items.

Nice prices convenient

Good knowledgeable service.

Prices are great for name brands

Got parts that other stores wouldnt even order... thanks for trim molding pushpins that work.

Stay away from this company! they will screw you badly. They dont deserve any star at all. What a shame to call themselves Christians!

The BEST PARTS STORE EVER SCREW OREILLY THEY ARE WAY WAY TO EXPENSIVE AND NOT HELPFUL ANYMORE

Clean store. Bit pricey unless on sale.

Excellent Customer service

New location is nice!

To expensive

Great sevice

Dont go here

Knowledgeable staff.

Everything I need

Helpful

Awesome place

Very helpful

Awesome staff!!!

Its ok

Knowledgeable

New place