These people have high quality options and products. It would be nice if they were open for a couple of hours on Saturday...They need more knowledgeable staff working the counter in the front.Other than that, I highly recommend them if you want to order and create a custom shirt. It cost me around $30 dollars for the shift and design, including 4 words on the front.The do heat press only
Always great customer service. They are fast and creative. Its like they know what I want more than I can even explain.
Great attention to detail!
Always quality work! Good prices and friendly staff.
Top notch customer service and quality work! We couldnt be happier with everything we get done here. Best embroidery shop in the North Texas area.
Top shelf, top notch work. Very professional service and products. Highly Highly reccomend. They go above and beyond for the customers. Great place to do business with.
When you work in the service industry for over ten years, you come to appreciate great service. On the Cuff provided the best service I have ever had. I brought in two shirts to get a captain C put on them, expecting to return a few days later. In less than ten minutes, I was leaving with my shirts. The staff was very friendly and helpful. They have forever gained my business!
They are yall so sweet ladies! We went in February to my sons tournament an these ladies got my sons patches on within an hour.Prices are great. For us to be from out of town.i love this place!
Great experience! This place is great and the people are fantastic! Been doing quality work in Denton for many years!
On the Cuff was very difficult to work with. We ordered online with the intention of using the coupon from College Magazine.Communicating our design took a lot of back and forth communication and processing. And when we went to finally pick it up they told us the coupon doesnt apply to us because I guess you need to scan the coupon and attach it to the email when ordering.All in all it was annoying to pay more than expected and the customer service throughout the whole process was difficult. No one was very friendly or easy to work with.
This place is great!! Got all my dogs names put on their stockings!! Wonderful work. Hint.. go early if youre doing Christmas items because they really get busy around the Holidays.
Excellent. Precise, friendly, and patient and very helpful. Top notch staff, product, and wish them the best at new location!
The staff is very friendly, prices are great and the embroidery is perfect. I highly recommend .
On The Cuff always does an amazing job. They are quick, affordable, and everything always looks fantastic.
I went for my first time last night. The service was good drinks were great and music was lit. I left, since I was bar hopping, and eventually made my way back with my friends to On The Cuff. This time things were different the bartender approached us and said, “what do you guys want? Your ready to order or what?” With a very ugly attitude. My friend ordered about 8 shots and we paid right away with no intention of leaving or no longer ordering drinks. The server comes back complaint about a small tip on such a large tab while at the same time we’re preparing a cash tip on the side. I don’t appreciate when a server has to tell me how tip them. I tip my 5% then more based off of good service. The server then told the manager that my friend threatened to fight him which was a lie. And we all got kicked out. First time there was horrible.
These folks always take care of all my uniform needs. Ive done business with them for over 5 years. Its nice to have peace of mind, knowing they take pride in making my uniform.
I been going to OTC for years and years. Their service and attention to detail is perfection. Barbara and Ryan are the best to work with. I love doing business here - my favorite place for personalizing gifts!
I had to get some stuff embroidered for school and everyone here was very nice and knew exactly what to do because a lot of students come here aparently. The embroidery was fairly cheap (5 bucks) and did not take too long. They are fairly flexible when it comes to picking it up and you can pay before or after the work is done. Ive never had a bad experience and would definitely come here again.
Staff was kind and patient as usual during my visit today. Even though I am behind the ball on Christmas presents, I know they still will complete jobs in timely manner. Glad to support their business!
Guess they need more workers? Today is Nov 14, they said my order wouldnt be ready till the 28th (for only 6 letters on an apron). I hope it turns out good!
So friendly and helpful! I needed some patches sewn onto a helmet cover last minute. After trying two other local shops, both telling me their machines could not do what I needed, On the Cuff came through for me. Definitely come here first!
Horrible customer service. Some ladies were nice, but the owner was just mean and didnt resolve my complaint. Unprofessional and inconsistent with their service. They did mine wrong and redo it, but left holes on my shirts. Also charged me for an extra shirt. Lastly, I dont like the embroidery.
Absolutely love this place!!! Called two days before the benefit to order Cancer Sucks t-shirts and she was so accommodating and helpful!! Very professional and helpful!!
I bought a wedding present that needed to be embroidered at the very last minute..as in the day before. I went into On the Cuff at 3:30 and asked them if the project could be done before the wedding. I was expecting them to say it was not possible, however they did even better than I had hoped! They got the project done the same day! I could not be happier! They accommodate their customers (even ones with terrible planning skills!) and do a fabulous job. I highly recommend this company!
Been dealing with. Barbara for almost 10 years now she is the best to go to for embroidery here in denton tx Very Beutiful worklike they say never under estimate a woman on a sewing machine. 💗
We just gotnour Christmas Stockings embroidered here and they are absolutely perfect and gorgeous!!Thank you so much!
Love these ladies here at this business they have been doing my logos for the last 16 years great service great price and a great attitude.Love ya Barbara.
They do great work here. Make beautiful things.
Great people with amazing work !
Great place for your sewing needs
I had some shirts embroidered a little while back and they look amazing.
Great staff, knowledgeable, good turnaround times on orders
Good service:)
These guys are awesome!
Excellent!!!