The staff is amazing. My daughter changed her mind about her Halloween costume and decided to return it. The while process was hassle free and she got what she wanted. Thank you!
Terrible customer service. The employee who was helping me had no interest in helping and let me know they dont typically do quotes. I needed the quote in order to get the payment from my business.I recommend you call the Party City in Aurora. They helped me over the phone and were able to help me over the phone with no problem. I would recommend them for any of your needs.
They had everything we were looking for for a 6 year olds birthday party! When we went to check out, staff was CRAZY busy filling balloons, but they still had enough help to get us checked out and on our way quickly! Awesome job!
WELL. I FOUND ORANGE BLAZER. NOWI CANT FIND THEM ANYMORE. THERE.I GUESSTHEY DONT CARRY THE BLAZERS ANYMORE. PARTY CITY DONT CARRYEVERYTHING, YEAR BY THEY CHANGE I WAS LOOKING FOR ABLACK BLAZER. THANKSR.
Had to wait an hour and a half to get 7 latex balloons inflated for a party the following day. I paid extra for the better helium, and they were dead and on the ground within about 5 hours. Total waste of money and time. Will go to the grocery store next time.
Melissa & Crystal were utterly amazing! Had to order from out of state because the general website kept glitching! They accommodated all of my needs above & beyond! Highly recommend this location :)
Fast friendly service
I cannot rave enough about this location!!! I never knew an experience at Party City could be this amazing! I went in looking for last minute NYE/Gatsby supplies and of course everything was practically sold out (literally my fault). The staff took such great care of me!! A gentleman associate helped me track down items all over the store and even got me things that were back stocked. He never felt rush and genuinely wanted to help me. Then another female associate (maybe a manager?) Helped me with a coupon issue, she made it super easy and easy really nice about it. And then the day after my visit, I realized one of the items I bought got left behind (also my fault), I called today and she was so nice! She said to just come in and theyll have it ready for me at the cashiers station. Its rare to find such amazing customer service and kindness, but this experience defines what all shopping should look like. Special thanks to Kayla who really went above and beyond. Ill only be shopping at this location!
I just called the store off Colorado Blvd and this old lady really didnβt care to help me price check a couple of things over the phone. Honestly, it sounded like I woke her up from a nap π I didnβt want to inconvenience her too much by buying anything from het store so I hung up.
I spend too much money here!
Great store and Manager Krissy is the best!
Kinda dark inside. The staff is helpful. Kinda messy for the lack of staff, but still a one of a kind helpful store.
I needed a full body suit for my new harness
Big selection! There is more available than I realized and I will go here for my party supplies again
Ummmm, if your looking for party stuff go here. My sister went to get balloons she bought somewhere else inflated. The pricing is based on the size of the balloon.
They have a LOT of cool party accessories. Also, be sure to ask them about their muffins.
Always comes in handy for every occassion
Good π¬π. A lot of variety of party things !!!!
Had what I needed and helpful & friendly staff.
This shop is a great shop for any kind of party you could ever imagine. It is also a great place to walk down the aisles and see all of their interesting, inexpensive merchandise. The toy store next door is a really great shop too.
Staff was really helpful with a call in order they held for me at the counter. Prices were great getting the basics and some specialized items for an office party. Great shop and selection
It is always good to shop for party supplies at Party City.
Employees are useless with online orders. I made an online order two days ahead of my daughters birthday to make it easy to grab the balloons and get home for her party. Her birthday came and still had no email indicating the order was ready, so I called at 10:30 to see what was wrong. I was told everything was ready and I could come pick up the order whenever. I gave them another hour and a half and when I got to the store at noon, they still hadnt filled the order. As we were getting balloons filled, they came to tell me they were all out of the number candles for my 2yo and wanted me to take other colors. Which would be a viable option except a) all the party stuff was already picked out and b) its actually easier to fill a simple order than it is to tell your kids to pick a different favorite color.Party City should try training their employees to understand how to fill online orders. Its false advertisement. Youve lost a loyal customer. I will just order birthday supplies online and buy helium tanks to fill balloons myself, it will take less time and I will actually get the supplies I buy.
Clean and alot of merchandise
Lived this place because of ALL the stuff!!! I wasnt aware that I had A.D.D. until I came into a party City store. Only thing I recommend is getting all the boxes of merchandise out of the way in the back if almost every single store. Seems theyre behind on stocking the items that I buy each time I come. PLEASE DONT DISCONTINUE HELLO KITTY MERCH!??!?????
Terrible communication! I called two days prior to my event. I had purchased balloons and asked if they could fill my personal balloons with helium. The worker informed me that he could and go βjust bring them in.β I brought my personal balloons On the day of the event to get them filled and they informed me that they had to hold my balloons for 24 hours. And would not be available today. Terrible communication on the phone and the worker in person was unwilling to help me.
Ask them about the muffins. They are amazing.
Great store. I really enjoy going there, especially for holiday and party purchases. After the holiday the clearance is amazing. One of my stops in that shopping center.
Very kewl to decorate birthday parties
Called ahead for a specific item that I was assured that they carried when I got there the item I requested was no where to be found, manager was rude as I tried to explain what happened. Incompetent manager and a decitful staff. Waste of time and terrible shopping experience recommend going to spirit
Awesome selection overall, but limited with space/galaxy party supplies. I loved the Duffy Galaxy cake and cookie mixes though--great find! Princess, Pokemon, luau, Disney... Lots of choices.
Horrible, Horrible staff. Very unprofessional and rude. Will never go back to this location for any professional or personal party needs.
They treated me as if I were a difficult person to work with and an interruption when I bought something vs. when I went to return it they were quite polite about it. Would have probably kept the defective balloons and electric pump it they were polite during the initial buy. Manager was the main influence of these two polar behaviors. Only go here to pick up balloons, for helium just go to your local grocery store. Itβs watered down here and will only last for 2-5 hours. Even for their βgoodβ helium.
I liked it... You have alot of neat stuff for a party... I will differently refer my friends....
You have some nice and grumpy employees just depends on whos working that day. I do shop often as we have a big family & every month theres a bday. I ordered balloons on line and was told I can come in the day of with receipt & have them filled. Get there & was told I would have to wait a 1 hour to have them filled because they had other balloon orders. This store was out of the theme balloon I wanted went to Aurora location bought the balloon I wanted. Was told I can make my balloon order at Colorado location just take receipt went to do that and cashier said I had to buy something in order to make balloon order. Very busy location. Look for coupons on line!
Found exactly what we were looking for. Easy in and easy out
Love the place, great decorations for every occasion. The only bad thing, love Jelly Belly buttered popcorn jellybeans, they were really hard and pricey.
Always hit the store when were have an event and I can usually find something I never thought of to make the event seem more organized and professional. Staff is also pretty good and knowledgeable
It was very organized and neat. I will be returning when I have needs.
Very disappointed in the customer service of their very young staff. Very rude and unhelpful. TheManager Zach was of no help either. Will not return to this location for any business or personal needs.
I will never shop here again!!! I tried to pay with cash & was told they couldnt give me change. They just lost my business & I am leaving negative reviews everywhere I can.
Nice store fast eay to get in and out like the store in belmar.
There was everything for a Birthday party that we needed here.
Went to find Saint Patrick day and Madi graw decorations and found what we need it
They amaze me with the things they offer for parties.
Huge variety. Good assortment for cake making/decorating., Neat & clean.
So friendly and helpful
The staff is always very helpful and quick to find what you need
Nice staff. The store, sadly didnt have what j needed but it was fine
I like party city but good lord its expensive!! I can get some of the same things for half the price at Walmart. More cheaper at the dollar store. I mean really? Spend all your money to overpriced items just to use them for a few hours then trash them? Ridiculous.
Its good product
Lots of neat ideas. The place to go for party gear!
The staff was helpful, & I found just what I was looking for at a reasonable price.
We had really good deals today, lots of stuff on sale fast and a courteous service
The store was very clean and well stocked!
The worst customer service I have ever seen! If you dont want to be nice to customers dont work in a job like this. Long lines, no help even when asked. Made to return to the long line. When there was more than enough staff in the store.
Great place to get party supplies & costume stuff.
Looked like they had good stuff but nothing was stocked and everything was sitting in boxes. Just waiting to be stocked.
Got all kinds of neat stuff you cant find any were else
They are awesome and they Rock :-)
Horrible customer service. Ive used the Party City in Lakewood many times to inflate special order balloons without problem. Today I used this location to inflate balloons for a clients party tomorrow (they are normal milar balloons with the clients name from an online company Ive used for years). I had a cashier who at first told me that Party City would not inflate my balloons until I had her talk to her supervisor. She proceeded to over inflate and pop the balloon. Instead of offering a replacement or even an apology the manager accused me of bringing a poor quality balloon. Now I have an angry client and will not return to this store.
Didnt have what I needed. Short staffed and boxes in the isles make shopping difficult.
I would never buy at party city there return policy so stupid
Poor service.. people very rude to answer.. I definitely not came back to this store..
Good value for money and staff friendly!
Its bar food. Nothing special. I could eat 3 of their El grande sandwiches theyre so small.
Love the variety
Found what we needed good staff.
Good variety and awesome candy π
AWESOME BLOSSOM great group of customerβ service REPRESENTATIVE
Had a great party under 100 bucks
Big place
Helpful staff. Found just what I needed!
Bad customer service. Asked for help we were told to look for them in aisles 7 and 8 after looking we didnt find it even though online it says there is 10 available in store. We asked for help again and they said that if it is not in those aisles they dont have it. Employee didnt even offered to help look for it.
The halloween makeup was so marked up that even for half off it was too expensive. Not a great selection either.
Great selection, friendly staff.
Rude lady at the checkout. They have items (apparently) mispriced on the sales floor and she wouldnt honor the price shown.
Reasonable supply of party goods, but I had the misfortune of being in line for the only cashier who was occupied helping a customer plan balloons for a party.
Great customer service...not.
Helpful and they can set up an arrangement quickly but make sure to know what you want before coming in because the layout is confusing
Too slow and too high priced!
Just a party store but the kids that work here crack me up!
Kind of over priced on stuff but lots of variety.
They donβt miss a beat in creativity.
I mean...its party city.
Always had my orders dine on time and their is usually someone on the floor to help you
Poor customer service, will go to walmart for whatever I cant get at Dollar Tree
Wanna join the real party? Call the Denver Army Career Center!
Needed Table Covers for the meeting and a couple other things
Really helpful people
It has all the larg balloons π
Loved it, we will be back
This store wants to charge you for a plastic bag to place the inflated balloons into. Spoke with the store manager who even admitted bag cost was about .02Β’ per bag but the company wants to charge its customers even after they spend hundreds in party supplies. Looks like another Sears story. Grab what money you can as your business is going down.
Very good experience
Make sure you check the website for coupons, I saved $30 on my last trip here.