user
Roberts Overdoors Inc
6104 Southeast Blvd, Derby, KS 67037, United States
Appearance
Roberts Overdoors Inc
Comments
Po
Review №1

Excellent customer service and professional, they will always make it right and offered competitive pricing. I love my new garage door so much, if you see me sleeping in my front driveway that is why! My new door has brought so much curb appeal and functionality with insulation and windows. Definitely will use them in the future and would highly recommend their services.

St
Review №2

When your garage door isn’t working you need it fixed ASAP & Roberts Overdoors does an excellent job. Prompt service, from returning my call to coming when they say they will. Friendly technicians & reasonably priced service.

Me
Review №3

Quick service and very reasonable service charge. I was impressed by how quick the technician diagnosed the problem and repaired my opener.

Ka
Review №4

I am pleased with Roberts Overdoors personal service and professional attention to our needs. They had a service call scheduled quickly, arrived on time, and finished the job in a timely manner. I would highly recommend. My husband has worked with them several times before and encouraged me to call them again, so Im glad I did!

Ca
Review №5

I called on Monday to get an estimate for a new opener and installation, I was happy with the estimate and they were able to schedule me that Friday in the morning.Fantastic service and advice. The two guys were very respectful and helpful, especially in answering my questions about insulation on my door as well as regular maintenance. They were finished in about an hour and the price was perfect!

Ca
Review №6

Our garage door had a very old spring system that had broken. Roberts was able to get someone to us relatively quickly and they installed a new pulley system that works great! The technician was friendly and professional, and t didnt take him very long to do the install. The cost was actually lower than we had expected.

Ja
Review №7

The service was outstanding very friendly & informative about how they were going to fix my garage door. Works great I recommend this company.Thanks again Shawn

Jo
Review №8

Affordable pricing. The technician was very knowledgeable and friendly. Got my garage door taken care of promptly without an issue. Will definitely use again.

De
Review №9

Roberts Overdoors has solved my garage door spring issues in the past and replaced my openers with the same high quality service. Shawns competent and friendly installation was very much appreciated!

S
Review №10

I called Roberts Overdoors after hearing their ad on Way FM. My call was answered immediately and within minutes I had an appointment for a technician to come out the next day to evaluate what I needed. He showed up on time and was very friendly, knowledgeable and helpful. He came back the same day and installed a new opener, safely sensors, keypad and remote app on my phone. Everyone I spoke to was friendly and professional and I am so happy with my new opener. Highly recommend.

Ga
Review №11

Super quick and affordable. I cant recommend them enough.

Ma
Review №12

Referred to this company by a friend who works in the space of rentals and other commercial concerns. The outcome was great. I just needed a new gear. After 25 years that was the fix. I could have been sold a whole new unit. Very happy with this outcome.

Ga
Review №13

Great service. Due to the cold temperatures we had problems with our garage door closing. They added us to their already full schedule to fix the problem. Thank you very much.

Sh
Review №14

Tanner who came out to give me the estimate was very nice and knowledgeable. And Kirby and Shawn who installed the door, worked efficiently and did a great job and also were very knowledgeable. I love my new garage door!!! A huge improvement for sure! Thanks again guys!

Be
Review №15

I do not recommend this company! I hired them to replace my garage doors. When they replaced them they did not change out the rails.(they used the old ones) I had to call them back out to put the new garage door railing on like they were supposed to do initially. Then we noticed the color on the doors do not match. I really wish there was an option to post the pictures on here. I have contacted you on multiple occasions in attempts to have you make this right. But all you want is your money for a job that is incomplete, and not satisfactory to the customer. NOT GOING TO HAPPEN! DO NOT USE THIS COMPANY... PERIOD!!!!

Cy
Review №16

10/26/20 I am thankful that they came out when I called, but it didnt come without some problems. I called for service - garage door opener chain was off, but still hanging on. They were skeptical to accept Select Home Warranty (dont blame them). I informed them that I will pay the bill. I was informed it is $85 per hour. They sent someone out, he added a new wire to the chain and reinstalled it properly and he replaced the current wood plank with another one, stating it wasnt line up. It took him a very long time to get the tension to work for raising and lowering the door. After 2 hours, I asked him to call for help. I was informed that another person would be out tomorrow. It took that gentlemen about 15 minutes to fix the tension and the opener was working fine. I called to find out the price of the invoice so that I could put a check in the mail. I was informed it was $85 and she emailed me the invoice. I wrote a check and put it in the envelope. She called me back and told me that it was the wrong price and she will send me a new invoice. I received a new invoice (it said updated invoice) later that day for $218.63. I wrote a check for the $218.63 and put it in the mail and out for USPS delivery. Today, 11/5/20 I looked at my bank statement and realized they cashed the previous check $85 (that I accidentally left in the envelope with the $218.63). I called Roberts and they were trying to justify why I owed them the $85.00 check and why they were keeping it - with, we actually deducted this and that. I have the attached the invoice - I attempted to remove my home address from the invoice.11/9/20 I received this response and I am not shocked at the reply. Why would they acknowledge the above after stealing $85.00 and then trying to justify why they are keeping it. And, they sent a new invoice (altering the invoice to include charges that amount up to the $85.00) that very same day that I called on 11/5/20 (to ask them to return the $85.00).If, they did that, why wouldnt they respond the way they did below. Yes, lets blame it on the customer because we dont want others to know that we are capable of this kind of behavior. One thing I am not, and that is a liar. These people advertise on Christian stations - and that is where I heard of them and I called. I responded to their reply because I could not believe that they would fall that low and respond. They should have just not responded at all. That would have been better than to show their full deck of cards. FYI - I called the Better Business Bureau and filed a complaint. I also, emailed BOTT radio and informed them of all of the above. By the way, only you can run your business by unethical practice.--Cynthia

Te
Review №17

Great service! Friendly professionals. Very reasonably priced. I highly recommend Roberts Overhead Doors to anyone needing garage door repair and/or replacement. I trust them!

He
Review №18

These guys are prompt, friendly, and knowledgeable. They were finishing a job that my husband started and never once did they make me feel stupid for not doing it right. They made everything work wonderfully in the blink of an eye. Thank you for your help. We will be using you again!!

Pa
Review №19

After notifying my home warranty company of the failure of my garage door opener to work, I was concerned about the company it might send to do repairs. How thankful I am that Roberts Overdoors was chosen to do the work. From the first call with Olivia, to the work done by Bowen, to the follow-up, I was blessed. Even when the home warranty company said it would not pay for the work, I was pleasantly surprised by the affordability, not to mention the professionalism, the customer service, and a faith-based company. I highly recommend Roberts Overdoors.

De
Review №20

Roberts Overdoors installed my new garage door this week. Its beautiful and it was so reasonably priced. I was originally going to go with Lowes, but they wanted 35 dollars to come out and measure and then who knew. I was given a free estimate and measuring and color pick. They installed my door perfectly and I couldnt be any happier. So happy with my choice.

Tr
Review №21

They came out and serviced our door in no time. It was in pretty bad shape from being thrown off the track. They got it up and running in less than an hour. Great company here! They know their stuff. Highly recommend.

J.
Review №22

I am very happy with the repairs completed to my garage doors. The service men were punctual and cleaned up after the repairs were completed.

Na
Review №23

LOVE this Company!!

Ch
Review №24

Chris and his team were excellent to work with. They did a fantastic job on the install of my new door and we couldnt be happier.Thanks!

Da
Review №25

AMAZING AMAZING AMAZING customer service! Went above and beyond, performed high quality work (that to a layman like me can only seem like wizardry) and got our garage door working smoothly again. Highly recommend. Would give 10 stars if possible!

Ma
Review №26

Roberts Overdoors has been installing garage doors for myself and my clients for many years. The quality of their products and the service is always excellent!

To
Review №27

Promt response, very professional,very friendly. We had new opener put in and we are very pleased.

Ju
Review №28

Getting in and out of my garage is a critical part of my day - and when my door doesnt work it is a major setback!! Over the summer I needed to have a company come out and fix my door and so I called Roberts Overdoors - they were out the next day and the technician no sooner stepped into my garage and immediately diagnosed the problem. A little over an hour later it was fixed and works like a dream still today. Great service, polite, professional and quick!!

Jo
Review №29

As a general contractor I have used many garage door companies, however Roberts Overdoors is my #1 choice. They always get the job done right, in time, and within budget. I highly recommend Roberts for all your residential and commercial overdoor needs!!

Di
Review №30

Roberts Overdoors was so wonderful when I needed a spring replaced on my garage door!! The person I spoke with on the phone was so kind and helpful and the service workers were out within an hour and were great!!! Highly recommend Roberts Overdoors!!

Th
Review №31

The employee at Roberts Overdoors was excellent. He replaced both springs and serviced and lubed door and tightned opener cable. excellent work overall. The added opener is no longer needed.

Do
Review №32

They do excellent work. Nice people and honest .

Do
Review №33

A great job was done! Thank you!

A
Review №34

Quick, friendly service. Greg helped out my stepfather when he was unable to make repairs himself. Great experience.

Ol
Review №35

Awesome company who truly care about their customers! Thank you Roberts Overdoors!

Mi
Review №36

We use Roberts Overdoors for our home and they are great! Chris and his team are always eager to help and their service is exceptional!

Ca
Review №37

I needed a garage door replaced on one of my rentals in Wichita, KS. Roberts Overdoors provided me with a quality replacement door that was installed professionally and on schedule. I would recommend Roberts Overdoors to anyone in Wichita or the surrounding area that needs a quality garage door that is backed by a quality service company.

An
Review №38

Awesome company with amazing service! They truly care about their customers.

To
Review №39

We received excellent service from Roberts Overdoors.

Ed
Review №40

One of my children when they were first learning to drive a stick shift turned the car over with it in gear and messed up our garage door, chris had one of his guys come out and got it fixed in an hr or so. Very professional, great work, wouldnt hesitate to use roberts overdoors again. Highly recommend them.

Sh
Review №41

Very professional work and incredible customer service. Will always recommend them when necessary

Na
Review №42

These guys know what they are doing when it comea to garage doors, gates and openers! I would suggest them over any other company in town.

Ch
Review №43

Great as always

Information
59 Photos
43 Comments
4.5 Rating
  • Address:6104 Southeast Blvd, Derby, KS 67037, United States
  • Site:http://robertsoverdoors.com/
  • Phone:+1 316-788-1752
Categories
  • Garage door supplier
  • Garage builder
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
From the business
  • Identifies as veteran-led:Yes
Similar organizations