Place is spotless, workers are extremely helpful and extraordinarily courteous, and prices are reasonable.Also, parking lot is well lit and safe.
First time shopping at Big Y, just moved here from TN. Stopped by 3 weeks ago, got a cashier that was older, gray hair, glasses that was super rude to me. Piled all of my stuff up at the end of the checkout counter and looked at me like I was supposed to do something. She eventually asked if I needed a bag, I told her yes please and she proceeded to toss my stuff around and give me mean looks. At the end she tore the receipt off and held it out to me, didnt say A word... Am I supposed to bag my own stuff at Big Y? I called down there to figure it out, got customer service on the phone, asked for a manager, someone next to them goes just hang up... and thats what they did.. They just hung up on me. Guess Ill try someplace else. What a lasting first impression.
I ended my search for a houseplant here, very happily. Went to Lowes, just not impressed, but I got a cute plant that seemed nice and healthy, and less money. The floral attendant was lovely and able to name the plants. Not the hugest selection, but enough that I could pick a gift that made me happy
5 Stars for the chick in floral! If you need flowers or plants, or have any questions, ask for Sheryl. You wont be disappointed!
Big Y is an ok place to shop, products are pricey and I can get them cheaper elsewhere. You can also find hard to get items here that you wouldn’t be able to find elsewhere at places like aldi and price rite. But I do find that the employees are helpful and nice
Oh my gosh !! The lady at the flower center is so nice,I believe she was the manager of some sorts with dark hair name began with a S but I really can’t remember. I was so taken back by the professionalism and the real knowledge of the flowers and plants.She gave me so many tips to maintain them, a true botanist. I will for sure be returning for all of my Mother’s Day needs for a beautifully prepared bouquet.
Miss them in Ansonia. The mix of high end to low end prices are much better.The fresh food areas are great.
Very fresh fruits and vegetables vegetables. Seafood department is good, and the meat department is great good selection.
Great place for plants, I drive all the way from west Hartford just for the plants, the florist manger there is awesome and really knows her stuff! I wish other big y were like this ❤, derby CT
Great store with quality items. Fresh bakery on site with delicious creations. 👍👍
Big Y great place pretty good prices people treat you like family great employees
This store is spotless! The employees are friendly and helpful
Fairly priced. High end available, andFair. Glad this is nearby!
I love shopping here. I have only been twice, but its so clean and the aisle are so well organized. Some things are a bit pricey but its worth it they have a lot of deals you can get.
Nice store..very nice employees but a single person bathroom does not work in this type of business
Great staff, nice and polite. This place has a little bit of everything A ➕
Amazing! We used to go to stop and shop which from my experiences was kind of dirty and didnt have everything we need, so we tried big y and realized it had absolutely everything we need and is so much more clean than most other grocery stores. Plus the staff are super duper friendly.
Every time I go into big Y I always find exactly what I need, this location is very clean And the staff is always friendly. I love the fresh salmon, never disappoints. The lobster tails were also a great deal!!!
Good fresh food very gd employees to help serve u better !
This place is so amazing as soon as you walk in your hooked !! You wanna or have the need to walk around before shopping ..This place is a stunner I mean its like walking in the Christmas Tree shop...lol the only thing missing in this place is a mascot
Decent prices on general grocery. They have bigger juicier rotisserie chickens than other supermarkets. Good variety of well made sushi both rolls and sashimi as well as various dumplings.
A very fine grocery store.
Excellent place to shop! Beautiful store and friendly employees
Another example of how wonderful the people, customer service and selection that are at all of the Big Y Markets. I especially love this one as its right on my way home from work. Everything is always clean, fresh, and as much as possible during this pandemic, actually in stock!
Great quality food,Excellent service
Really nice store, clean and well stocked
Always clean and stocked. Fast checkouts even when very busy not afraid to open enough registers
Havent been here since they moved from Ansonia, WOW! Honestly the cleanest store Ive been in since Covid started! Plenty of space to keep away from people, everyone I saw was wearing a mask, and many employees were wiping down anything that gets touched! Great job Big Y & Staff!
This is a clean, friendly store with good weekly sales.
Excellent rotisserie chicken...worth the visit just for that alone.
Better than old one ..nice Butcher.
Nice store great fish in there
Always clean good prices
Big, clean store with great produce, really nice houseplants in the floral/gift area, and a really good selection of staples and specialty foods. Good gluten free selection. This would be a great place to dash in before a party for some nice good to bring and grab a gift for the host(ess). Easy parking lot, too.
Always has a solid selection of fresh produce, seafood and meat. Bakery has a nice selection of bread and treats. Have only noticed them being out of a few things I’ve been looking for ( during COVID). Staff is always welcoming and helpful.
Very pricey rude workers
Good selection, friendly staff!
Best grocery store in the area! New favorite!
It was my first visit to the store. I have to go again to get to know the layout but it was nice clean organized and the people working there were very courteous.
Good selection and very friendly staff but unless its on sale prices are high.
My favorite supermarket in Derby!
Great lay out, friendly staff and so clean!
This store doesnt have seafood like it use to...I prefer the Trumbull big y.
Ive gone back and forth with my review here, but as of today, Im back to 5 stars across the board.Everything about this store is great, between the natural food choices, the Kosher foods, prepared foods [especially the Asian !!] and the beer selection is truly first rate.At first I was turned off by the bowl shaped parking lot, along with the exact change policy, but the folks at Big Y have since eased up on that - the exact change thing..... and the parking lot Ive since gotten used to.Terrific store, with great staff working there... proud to shop here once a week.
Clean and everything looks amazing when you walk in the door. Not to mention it smells delicious.
Smells like teen spirit.
So clean, staff is friendly. It has a huge variety of products, from produce to deli to international and gluten free choices.During this pandemic, they continue to practice safety and cleanliness guidelines by having staff wipe the handle of the shopping carts before you enter and proving purely wipes for your convenience! I love shopping there! Thank you for your efforts, your work ethic and to all staff Know I appreciate you!
Love Big Y Derby. The staff is wonderful, helpful, friendly, courteous. The store is very clean. The store offers items that I cannot find anywhere else. The air chilled chicken is the BEST. Very tender, juicy and delicious.
Very clean store. Nice selection prices are decent. Staff is friendly too. Self checkout is quick and plenty of registers to go too. Convenient.
They are always clean and they are constantly wiping their carts down before you get one
Nice clean store.. awesome hot fresh choices also
Always fresh local foods available to buy. Clean store. Cashiers and stock people always pleasant.
A brand new store, neat and clean as a whistle. The meats and fish selection are most appealing. The stocked shelves are very well maintained. The best super store anywhere. The staff is friendly and helpful. An enjoyable shopping experience.
They have a great selection of everything. I love their bakery and fresh fruits and their fresh meats wow are just great.
Definitely the best grocery in the area. One area of lesser quality is the cold cut selection. Produce, meats, and produce options and quality are all good.
Love the variety of foods and beauty products.
Always great prices on meat!
I don’t know who does the food announcements for BIG Y DERBY but this guy needs a raise. I think he does them live but even if not reading a script whatever he sells it. I’m telling you things like this are why I love MY BIG Y!!!! Derby store is awesome. I love it
Derby location is clean with everything I needed. Fast checkout. Fresh produce & good sale on some items.
The store just opened about 2 months. It is really nice. The bakery department is amazing a good variety of stuffs to choose from. Customer service was great and check out wasnt bad. The area is really busy so give yourselves some extra time.
This is the cleanest Big Y ive ever been in. Most of the workers are easygoing. The sushi chef that works here is the bomb!
Excellent Big-Y, staff there is awesome and store made products are even better.
Nice local grocery store. Brand new, well laid out and clean. The butcher shop has really good steak. My only complaints are: baggers are few and far between when checking out. Also I have experienced some attitude from the deli staff.
Best quality food market, expensive but worth it.
Had everything I wanted. Service was the best.
My first time in their new location. The store is beautiful and extremely clean. However, they were all out of an advertised item and they have suspended rain checks for the time being.
Very Clean store. Did not wait in long lines. Friendly service. Making sure their customers get a sanatized carriage.
We always manage to find things that other grocery stores dont have. Just wish their prices werent so expensive.
So happy to have a good local supermarket! Orange/Derby people absolutely deserve one. I hope that they continue to do a great job for many years to come.
Nice store. Very clean. A little expensive though.
Best place to shop if your a customer, they really go above and beyond to keep clean safe shopping environment better then all other big supper markets in the area
Big y has gotten to be a very nice store a d that applies to the new stores. Big Y has to try to update and modernize the older stores such as naugatuck and Cheshire.
Clean everyone is following the covid-19 guidelines. Felt very safe. Please wear a mask when out in public.
Favorite place to shop. Helpful and courteous staff ☺
I really like the bakery there😋
Safe social distancing in off hours but you pay a little more...
Gotta come try and do a bigger shopping, just ran in for a few things and of course some others made their way into basket lolNice clean store
Very clean and very curties. The food is lead out nice for the eye.Thank you Big Y.
Customers are not wearing masks. Manager did nothing about it.
I come here for the fresh meat mostly. This is what I usually find, empty spots where whatever Im looking for should be. Its usually the same product they are out of week after week. I bag my own groceries after finding 8 bags just thrown together because they are busy. Unacceptable is spending 150+ dollars to have it all crammed together without care. Bag your own when shopping here and shop with care.
A large selection of fruits and vegetables. Also Mr.Rainvile, the manager is a very good person
It so clean, friendly and extremely convenient. It’s like my own personal kitchen. The best!
I was very happy with my shopping there
Amazing! Well stocked, clean & an amazing sushi chef who prepares orders fresh right then & there
They lost a customer today. Circular out for a day, you would think they would stock enough to cover the specials advertised. (its a friday afternoon) Took a 1/2 hour to brigng up their digital flyer and made my list. I get there and ALL the specials were out or picked over. Guy at seafood counter clueless about advertising what he did not have in stock. Girl at front desk gave me attitude over asking for raincheck. (none allowed)
This new Big y in the old Wal-Mart is a joy to shop in. The store is kept spotless, the crew in the store are very helpful and they seem to really enjoy working here which is good to see. I live in Shelton and normally shop in that Big y but from now on I will be shopping in this new store👍👌
So great to get some competition for StopnShop which has the worst carbon footprint!! Hopefully Big Y will continue to support small LOCAL farms—-and not bring things from California that are already old and chemically sprayed. Hoping it will be successful.
Always super clean, beautiful produce, and a great selection of gluten free items! I love this Big y
Its beautiful inside, staff is friendly and helpful. I love 30 seconds away so incredibly convenient for us.
Wonderful place, fair prices. Wonderful customer service
Great Service, Very Clean
Very good variety of products. Prices are very high for this area.
So grateful to have this Big Y location! I have found great deals with coupons and the app savings.
Always find everything
Easy to use my wic cards here. Have just about everything for the cards
Would be a better experience if u dont have some creepy store manager following you around like your doing something wrong.