Hands down best cigar shopping experience in the Midwest. Been to over a two dozen cigar shops and best customer service experience. Every time I walk in always greeted with friendly hello and always willing to help make recommendations. Really wish I could give a 6 star
My husband wanted to go to the hand rolled cigar event this summer & I was his sidekick! Everyone was very friendly and welcoming! He loved it- and I might be buying him a membership for put anniversary!
Comfortable lounge, friendly staff, great selection of cigars (vintage, new releases & hard-to-finds). Located right in the heart of Des Moines.
Unfriendly staff. Kind of arrogant actually. You can only smoke in the lounge if you have are a member. Membership fees were terrible price too.
A great selection with very knowledgeable people. A must go for anyone looking for premium cigars.
Guy running was kind of rude. Made sure to tell is to wear a mask but made mo mention to another customer. Lot of product was open air and looked dried out and stale.
Love this place! Good prices and knowledgeable experience!
Excellent experience. Bought a few to try them out and see what I liked. Owner was very helpful seeing as how I know little about cigars. Ill be back every time I am able when I am in town. Thanks again.
Staff is great . Whether you are a novice or a frequent cigar smoker this place will welcome you in and explain cigars and answer questions you hsve.Prices are great and they have the largest selection of Rock Patels in central Iowa
A friend reintroduced me to cigars recently. We set out on a cold Saturday journey last week. The owner was very knowledgeable on his product. My buddy got a few sticks of his usual liking and a few more to better tune to his tastes. After speaking with the gentleman myself, I have learned that I had a great many misconceptions to cigars. He put 3-4 in my hand to try after a bit of conversation. So far I have not had one that I didnt care for. I will continue to make the hour drive for my sticks. In fact, a friend from Chicago is coming to visit for the weekend and he is stopping to pick me up a few more today. HIGHLY RECOMMENDED!!
Great store! Very helpful and friendly when you go in. Great place to purchase a cigar as a gift
Thank you so much for making our experience fantastic, well be back!
Great place for Stogies & to me meet like minded people!
The thing that sets Cigar Source apart from the other shops in town is their dedication to good customer service. I walked in wide-eyed clearly with NO idea what I was looking for, and was immediately helped in finding the right cigar for me, without ever experiencing anypushiness that can come along with a first-time experience.They will take the time to educate you and make sure youre purchasing exactly what you need and want, and they do it with a pleasant demeanor.As someone who doesnt smoke a lot of cigars, I felt welcome and had a perfect experience. These guys know their stuff, but theyre not pretentious about it. I will only go here from now on for my cigar needs!
Great walk in humidor with a huge selection of cigars. A great way to try a cigar new to you.
Good to see they stick pipe tobacco a bit high but at least they have it hope they keep stocking it. Nice cigar selection cant have everything I know thats why you would need to shop around dsm area each had different selectionWill go back if they stock tin and bulk tobacco
Mike the owner is very knowledgeable about the cigars.
The guys were really helpful.
A pretty nice place but ventilation could be better.
Great selection and knowledgeable staff
If you ever need gift cigars this is a great place to go
Great location good selection
They had a large selection of cigars. Seemed to have every CAO and RP available. Their prices seemed a bit higher than I expected in comparison to other b&ms in the DSM area. I lit up a cigar just purchased from there and it was a little dry.Pros: Tons of selection. Staff seemed knowledgeable.Cons: Humidor has one path that I dont think more than 3 people can walk around at a time. Higher priced and in order to smoke in their lounge you have to pay $10 a day or pay a monthly fee for membership. Some may consider this a plus, but for someone who doesnt live nearby, i didnt care for it
Great selection of cigars and knowledgeable staff
Visiting from out of town. Great selection and friendly staff.
Awesome, just an awesome place for cigars
Great cigar selection.
Great service, very helpful
Great place
75% more than normal cigar shops, and 125% more than online. Staff was friendly.
Good folke
Great variety
Nice