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Elite Auto Repair & Sales LLC
1757 S Mt Prospect Rd, Des Plaines, IL 60018, United States
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Elite Auto Repair & Sales LLC
Comments
An
Review №1

Came in for auxiliary battery replacement. They were both fast and courteous in there service. Theyve definitely won my business.

S
Review №2

I had some body damage repaired there a few years back and recently it started to rust. The repair area is the only place on the vehicle with any ruting at all. I brought it out there, showed them the rust and for over 3+ weeks they have continued to not return calls and give me the run around.They do not warranty their work. I would suggest you seek other options for your repair as they clearly are not standing by their work.

Ch
Review №3

Asked for transmission diagnosis for my car then they replaced the filters without my permission. They said filters were dirty. $50 for filter where you can get them $10 for local Auto zone. Replacing parts without customers consent? Very Dishonest shop and dont recommend. Stay away and look elsewhere

Sz
Review №4

Mateusz and guys at Elite are just the best. Help me out every time I am in need. Been my trusted shop for the past SIX years. Great work and great service. Will keep coming back and recommending more people. Got my new car hit at the parking lot and just picked it up. Amazing work so nothing new.

Kr
Review №5

Great service! Just recently I purchased a used car from them. I was able to get a great price and got an extended warranty on the car too. Now Im covered up to 100.000 miles. Worry free. Overall very good experience, knowledgeable, helpful staff. Great price, great car. Highly recommended.

M
Review №6

Im happy with the service, nice people quick response, not overcharging, however I have to wait little bit longer because they have lots of cars, but thats fine when I compared to other body shops near by. I just cant understand why its so many negative reviews and most of them similar with the Russian names, looks to me very scary like mafia style. Do they have been paid for that. I recommend this place so other people may get good experience with them.

Ba
Review №7

Amazing work, super friendly, go above and beyond for your needs. Shoutout to Matt! Keep up the superb performance!!! Do not hesitate to bring your car in, the best repair shop to do business with!👍🏻

A
Review №8

GOOD EXPERIENCE WITH THAT BUSINESS, VERY NICE AND FRIENDLY ALSO QUICK SERVICE, PIN POINT DIAGNOSED WITH EXPLANATION AND ESTIMATES I DECIDED TO MAKE A PARTIALLY FIXING MY PROBLEM, DIDNT COSTS TO MUCH. I ALSO READ OTHERS REVIEWS AND THEY BOGUS TO ME WITH LOTS OF NEGATIVITY POSTED 2 MONTHS AGO, LOOKS LIKE BY THE SAME GROUP OF PEOPLE WHO I BELIEVE ALL FRIENDS. I WISH YOU GUYS MORE HONEST CLIENTS, GOOD LUCK AND THANK YOU FOR YOUR BUSINESS.

Da
Review №9

I have been bringing my car to these guys since I was old enough to drive. If you are looking for professional and honest service, please bring your car to Elite Motors. Rod and Greg have always given me outstanding service and advice for all my cars, and I could not be happier. Remember, a good and reputable repair shop is hard to find and once you find one, you will be happy with your car for a long time. I recommend the outstanding service I get from Elite Motors to all my friends. Perfect service.

Hu
Review №10

By far the best repair facility for Body & Mechanical repair in the Chicago land area. Staff and techs are extremely well trained with years of experience. Save hundreds if not thousands by avoiding dealer and stopping in here first.

Na
Review №11

The new management is great! I got into a car accident this past week while I was in college up at Marquette University. Kalin Towing drove up from Chicago to Milwaukee and picked up my car, and Elite Auto had it all fixed and done for me when I came home yesterday for Easter Break. They gave me a good price and they even fixed up some extra things. Super happy, thank you Kris!

Ke
Review №12

Very accommodating with own towing. Recommend

Fr
Review №13

I have accident couple of months ago and I bring it to the shop witches they do buddy work for My car in my car stay at the shop over 6 weeks For small accident which is too much time to fix it they called me when I go pick up the car then I take a look at the car they don’t do pretty good job after when I pick up the car two weeks later I got the front bumper start falling apart and I went back to the shop and I asked them to fix it for me they said you hit it somewhere which is I don’t Even they do inspection on my car they don’t find nor even scratch on the front bumper and they told me somebody hit your Front bumper that’s why I came like that which is I think basically a game And I don’t like this

ma
Review №14

Great place! It was Friday night 5pm and I needed front brake pads for my Honda and I called about eight places within the area and they all said they couldnt help me even though they were still open and then I called Elite and they said come on in and they stayed late and got it done for me and for a lot less then everybody else. Then they have the cleanest and classiest facility Ive ever seen.

Te
Review №15

Gregg and Roddick arent your average mechanics. They give an honest diagnosis and various pricing options to fix. Theyve never tried to scam me or claim something needs to be fixed that doesnt. Can some times take a bit to get fixed because they get busy but worth it to get the job done right.

Se
Review №16

Rod and Greg are the best at what they do! They have always taken great care of our company fleet and my personal vehicles. I have referred Elite to all my friends and family. Keep up the great work.Thank you for all of your help,Sergio Sammarco

HA
Review №17

They used to be a great shop. Maybe the best in Chicagoland. Very expensive, but great.Nowadays, theyre just average, all the mechanics change every couple of years. Still very expensive.What I have major problem with, is they became dishonest. Taking advantage on their customers (I was one for unteen years) and playing dirty games. Delaying service, but noone is available to speak to you. Once you manage to reach someone, you will get different answers, depending whom you speak to. Greedy, will always take advantage on your rental: dont take their cars, they old and ruined, no AC or heating, make 12 miles out of gallon!I will now take my business elsewhere.

To
Review №18

Very clean and modern looking in waiting room. They have it very well organized and a huge stock room of parts, so they are able to avoid lag time on missing parts to complete an orderHighly recommend

Sh
Review №19

DO NOT TRUST THESE GUYS WITH YOUR MONEY THEY ARE A BUNCH OF SHADY SCAMMERS MY LOSS THEIR WIN, MIGHT MAKE A QUICK SHORT TERM BUCK $$ OFF ME BUT HOPEFULLY I CAN HELP SOMEONE ELSE OUT FROM MY MISTAKE OF COMING TO THE DESPLAINES, IL LOCATION

Sz
Review №20

Good and reliable place for my car needsHighly recommended

Di
Review №21

The car runs beautifully, gave a much better test drive, and was better maintained than the majority of cars at Autonation.

An
Review №22

Horrible service they didn’t even help me out very rude and disrespectful do not recommend it to anyone waist of time and money so disappointed and disrespected

Ди
Review №23

This guys are very bad ! Do not recommend them ! They made a bad service for me and stole my money !

Su
Review №24

Just had my rear brakes done today and was extremely satisfied with the quality of the work. The price for the service was the lowest that I was able to find after calling several area Lexus dealerships, NTB, a couple Firestones and other independent auto repair/service shops. The owner and employees were friendly and I would definitely take my car back there in the future.

Pa
Review №25

Poor service! Terrible attitude towards customers. I would not recommend this place even to my enemies!

Em
Review №26

I am visiting elite auto for change oil . After 3 weeks at my speedometer I have 2 mistakes “check engine “ and red color “oil” I bring car to my mechanic .. And after diagnostic he said, “ you need change engine oil !! I have things that this people’s just charge me, but they DONT CHENGE ENGINE OIL..!

Al
Review №27

Worst mechanics, they charge twice then dealer. Asked to do not touch anything else, but get charged even for their mistakes. On the end was asked to do not come there again. That is how they treat people who give them their cars with thrust.

Ch
Review №28

Very pricey, they cash the insurance check before they saw the car, Didnt wont to return check to insurance, it took weeks before they did, horrible customer service. Do NOT recommend, worst place I ever been

pe
Review №29

Terrible customer service. I highly recommend you dont stop here. Service was delayed and they didnt say anything instead of keeping customers up to date. I sat around for over four hours instead of two like they said. Also very pricey

Di
Review №30

I am do not recommend this people’s at all !! They told me my car should be ready at next 2 weeks, but I am waiting more then 1 month !! And they were super rude!

De
Review №31

Best mechanics! Great customer service,all around great shoo!

Al
Review №32

Do not come here!!! I dont recommend this place to anyone. I called for a simple question for a car that was there he instantly replied with a disgusting attitude and used really bad profanity! Totally not professional at all horrible customer service Ive never expierenced anything like this

Li
Review №33

We have been bringing our cars here since they opened. They are very honest and do excellent work.

Kr
Review №34

Will see after couple miles, right now everything is fine

Вл
Review №35

Unrespect llc, crew is the st..rs

An
Review №36

Terrible service, do not recommend

Te
Review №37

Super slow people’s work here, expensive, not recommended this place!

Ad
Review №38

Professional service!👍

Dr
Review №39

Customer service is horrible. Front desk lady needs a little more respect

Aa
Review №40

I have bad experience with this place:((

Le
Review №41

Great auto shop.

Ma
Review №42

Great service!

Ja
Review №43

Fixed issues with my van

Gm
Review №44

Not recommended

le
Review №45

Very good service

Ja
Review №46

Great service and pricing

Ch
Review №47

Stay away.

Ja
Review №48

Perfect service

M
Review №49

Be careful !!!

M
Review №50

Very Professional! !

Ma
Review №51

Not professional customer service

Information
6 Photos
51 Comments
3.5 Rating
  • Address:1757 S Mt Prospect Rd, Des Plaines, IL 60018, United States
  • Site:http://eliteautorepair.us/
  • Phone:+1 847-759-7100
Categories
  • Auto body shop
  • Used car dealer
  • Auto repair shop
  • Auto restoration service
  • Car rental agency
  • Mechanic
Working hours
  • Monday:7AM–12PM
  • Tuesday:Closed
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
Offerings
  • Oil change:Yes
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