user
Boost Mobile
719 N Hampton Rd # 605, DeSoto, TX 75115, United States
Appearance
Boost Mobile

Comments
Ja
Review №1

This is the only store in desoto came twice during business hours and wasn’t open and was supposed to be open, had sign saying will be back and never showed back up neither time …if not going to go by business hours need to change hours that’s posted

La
Review №2

The staff member that helped me yesterday was very informative. So good that I went back to purchase a new phone after he gave me options that suited my needs. Highly recommend location compared to other locations I visited.

Ya
Review №3

Went to boost to to switch services from one phone to another phone. Simple right? So we thought. The woman in the store, I didn’t get her name, was useless. We asked for a SIM card that was compatible for boost and with the new phone and she had us call boosts customer service and they had us on the phone for a whole hour!! Nothing customer service or the woman did was any help! Worst phone provider and customer service. Don’t even waste your time.

Lo
Review №4

Good Service And They help me transfer my Contacts and Pics on My new Phone

Le
Review №5

Got New Phone with$35 Unlimited 10Gb Internet Good Service

Zo
Review №6

Awesomenplace, the guy there KD is a very helpfull guy with great customer service

Qu
Review №7

Best Cx service I went to make payment left the store with new Phone and they gave me Good Deal

Eb
Review №8

Had a phone that I wanted to activate. The boost down the street was very rude. Didn’t want to help. Looked at us and said u need a new phone. Came to this location and Will was ready to help. Although we ended up having to buy a new phone it was his troubleshooting that we appreciated. He was kind and took the time. That’s what mattered. Recommend him if u need genuine help.

Li
Review №9

I swich to Boost And I Love there Service

L1
Review №10

I visit this particular Boost Mobile today (02/27/18) around 7 p.m. to obtain an iPhone for me and my son. As soon as I walked in, the worker (which was a man) instantly had an attitude, I asked him about the special, all I got was attitude and he told me I couldnt buy the phone, the offer was for new customer only. I replied okay, how much the regular price, he said 499, I said okay cool Ill take it, he replied oh I didnt say I had that phone!! At this point a confrontation began to take place, as Im leave the store with my son he follows me outside cussing at me when, which was threatening and unprofessionally to say the least, he deserve to get fired!! Its cameras for a reason, the manager needs to watch the film and take action!!

Mi
Review №11

Good Customer Service Highly Recommended

Je
Review №12

Went in with issues with my phone. The man with the beard was nice and helped me even tho he was busy with others. Great customer service

Or
Review №13

I dont know what gentleman had an attitude there. Because the man with the beard was nothing but helpful. Great customer service and i know i had some difficult questions but he had oatience with me. And i appreciate that. Great customer service!!!

Se
Review №14

Glad i stopped by. Was having issues with my sim card and Will was nothing but helpful. Very knowledgeable and helped us even tho it was a phone issue. Go see Will he will help.

Br
Review №15

Knowledgeable staff. Ask for Will. He will get things done. If he cant he will find a way. And they hook u up!!!

Ei
Review №16

Really good customer service. They were very helpful and kind at the store helped me so much with the problems I had on my phone. 👍👍

ga
Review №17

I went Saturday and I love the service Alejandra gave us ! I port in from Metro and she help me so much 😀

Hn
Review №18

Customer service was great ! Diana and bella were great

Me
Review №19

Ok I usually dont write these but I had to express my appreciation. Went there with issues with my phone. They helped me out and kept trying even tho eventually it was a problem that couldnt be fixed. But what was cool was they kept trying. Ill be back to get a phone for my kid its the least i can do

Mo
Review №20

The new company that they have at this location now is amazing and very professional thanks tony for all your great help

Mi
Review №21

Avoid at all cost bad customer service and rude I went to cricket instead

wi
Review №22

Always a great help,If I have any problems they always fix them. Great service

Ba
Review №23

Great service from Will today getting my new phone going!!!

Al
Review №24

I went to this store for a payment! They had great Customer Services =) they even help me with the issue my phone had

Am
Review №25

I have had this Zte XL for two weeks hate it cant do anything on it. All Im told is that boost dont support this are that they claim they are better than metro pcs I think not hate the service I guess you get what you pay for.

Eu
Review №26

People who work there need to work their knowledge of phone

Ac
Review №27

Good service

Ma
Review №28

Very knowledgeable, extremely helpful guy you got a problem this is the one store I found someone genuine to listen to my issue and resolve it for me! Thank you Will!!

sc
Review №29

Terrible customer service! The employee never looked up, never acknowledged I was there. I waited atleast 20 plus minutes and she never said a word 😕

Ev
Review №30

Went there to pay my bill and had issues with my service but Will helped explain a lot of it and I realized it was my own fault.

D
Review №31

What a Joke sorry place

Ar
Review №32

Great customer service !!

Su
Review №33

A total joke.

Eu
Review №34

Pay our phone bill

Jo
Review №35

Good service

fo
Review №36

Not many accessories to choose from

Ky
Review №37

The service here is exceptional

R.
Review №38

Ok

Je
Review №39

Great service! Alejandra always helps me with all the questions I have.

Information
3 Photos
39 Comments
4.3 Rating
  • Address:719 N Hampton Rd # 605, DeSoto, TX 75115, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0018000000thDbjAAE
  • Phone:+1 469-747-3037
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations