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Ch
Review №1

I had the pleasure of working with the sales manager, Kyle Bouland, and one of the sales people, Jake. It was an absolute pleasure all the way through.They helped my wife and I determine what would work for us and made us feel like more than just another dollar walking through the door.After working with the sales team, the finance team came in and helped us secure a loan and ensured we have all our details in order.Great experience all around! Highly recommended for a great car buying experience, unlike most of the places Ive previously been.10/10!

Ka
Review №2

Jamie Pratt was wonderful ad persistent to find the vehicle for us Kudos Jamie.

jo
Review №3

BEST dealership in Dixon hands down. Honest, fair, and no nonsense. Go find Austin Shieffeld, he will take care of you!

Lo
Review №4

We worked with James who was diligent in keeping in touch until we decided on a Jeep Grand Cherokee. Everyone was courteous and kind. We are happy with the service.

St
Review №5

Had a great experience everyone was helpful and austin sheffield was awsome will see him for are next jeep

Di
Review №6

Sally was very helpful.

Ho
Review №7

I recently purchased a new car from Justin at Ken Nelson. He did everything possible to make me feel at ease and answer all my questions, and I had a lot of them! I had went to multiple dealerships in the area looking at the same car and my decision came down to who I felt would be there for me after the sale and it was Ken Nelson. Chad, Rick and Denny were also very helpful and welcoming. I would highly recommend Ken Nelson. You get the small town feeling from a larger dealer.

Ra
Review №8

Best place to buy a car! Bob Pilling and Jamie Pratt really came through for us in purchasing our last car, and Bob also helped immensely when we purchased my husbands. They always keep it real and honest, and really try to do everything in their power to get you what YOU want/need. Highly recommend!!

Al
Review №9

My husband and I bought our new vehicles from Adam Chapman and he was absolutely fantastic to work with! We tied him up for an entire Saturday with test drives, questions, and looking at the many options available. He was patient throughout, never rushing us, and provided excellent customer service. He continues excellent customer service every time we bring our vehicles in for scheduled maintenance. He stops by the service area to be sure that we are pleased with our vehicles and the service. We definitely are!

He
Review №10

I had a great experience at Ken Nelson! Adam Chapman was my salesman and he did an amazing job working to find a vehicle to meet my familys needs. He was honest about what he didnt think would work for us. Once he found a vehicle that we liked, he arranged to have the few flaws we noticed fixed. He followed up with us after to ensure we were still happy customers. I would recommend anyone looking to buy a vehicle to check out Ken Nelson and see Adam!!

Ju
Review №11

I have visited Ken Nelson Chrysler on multiple occasions. The sales representatives and everyone working there have always been very friendly and welcoming. They have a wide selection of new and used vehicles and provide all the information needed on them. I have also had the pleasure of working with Jeff Wilson, Manager at the Chrysler building, in the past and it was a great experience. Jeff was always open to new ideas and he treated customers with respect and honesty, something I admired! If you are looking for new or used car, I would definitely pay Ken Nelson a visit, they will definitely take care of you!

Ch
Review №12

I just recently purchased a Pre Owned Jeep SRT from Zachary Stamper and had an excellent experience. I purchased this vehicle from Texas and sight unseen. Zachary was extremely responsive and sent me every picture that I requested as well as videos of the vehicle and made this out of state transacting quick and painless! Thanks again man!

Da
Review №13

I have bought my last 4 cars through Ken Nelson. I have been a customer of theirs since they had their dealership in Sterling too. Each car I have bought I have had the best luck with them. I have never had any major problems and they ran wonderfully. The service Ken Nelson gives you is of the highest quality. I work at a financial institution and I always tell my customers that Ken Nelson is the most reputable car dealership in the surrounding area. Not only that, my car dealer Adam Chapman is the most honest, honorable and hard-working car dealer I have ever met. Trust me when I say I will never go anywhere else for my vehicles. Theres not a better car dealership or car dealer then Ken Nelson Auto and Adam Chapman around.

Le
Review №14

I bought a new Ram Laramie . I came in for a plain Jane version but was upgraded to the nicer model. I am so glad I did. I just love this new truck. The sales staff is very helpful and the manager is the best I have ever had. I am a return customer and will be for years to come. Thank you all. I love my truck.

Ty
Review №15

I recently purchased a 2018 Jeep Compass from Adam Chapman. Was by far the best experience I have had buying a new vehicle. Worked around my schedule and made it fast and easy. I would highly recommended using Adam to help you with a new car buying experience!

Ra
Review №16

Thankful to have Adam Chapman assist us in our purchase of our Dodge Ram 1500 Laramie. We were in & out and happy as can be. Currently looking our next vehicle with Adam and he has been excellent about letting us know what they take in since he knows exactly what we’re looking for. Highly recommend working with Adam!

le
Review №17

My husband and I were very satisfied with the service.Zach was very helpful and patient to us as well as the other staff/people of ken nelson.We went home happy with our brand new car.

Ly
Review №18

I initially was overcome with gratitude by the staff and the products they offered. Upon leaving the salesman was going to set up the Bluetooth. This is a 2019 car with no bluetooth available. By that time youve signed all the papers and I told them I did not want that car and ended up getting stuck with it. I thought they were going to put some GPS in for me but they just told me how to obtain one on my own. The driver side seat does not go back I dont know whats up with that. It only charges my phone in the second seat and not the first seat. This is what was given to me upon sale. I got a generic car for the 2020 price. Fed Up

De
Review №19

Kyle was always very polite and pleasant! I have recommended him to others on a couple of different occasions. If you tell him what suites your needs he will look for different options and sees which one works best for you.

Re
Review №20

As someone who has been in the customer service industry for years I am very harsh on establishments due to my high expectations. The team at Ken Nelson Chrysler arent only friendly...they will help you through the entire car buying process in order to make it as easy as possible. Buy from Ken Nelson if you want to have a great car AND a great car buying experience!

He
Review №21

My mom needed a new car so I took her to Ken Nelson and it was the best decision we could have made. Service was outstanding! Kyle was very patient and helpful with my mom, who had a million questions and wanted to test drive so many vehicles. With Kyles help, we got a great deal on the perfect car and I cant wait to back there in the future to get a new car for myself.

To
Review №22

Still enjoying my 2017 Nissan Sport Rogue that I purchased new in July 2017 from Ken Nelson Auto Group in Dixon. My sales representative was Adam Chapman and I would highly recommend him if youre in the market for a vehicle. Adam is a caring competent professional who is willing to go the extra mile to put you in a vehicle that meets your needs!

Th
Review №23

I felt extremely pressured,Went to another dealer.

Ka
Review №24

I purchased a Dodge Dart from Ken Nelson Chrysler two years ago and it was truly an amazing expedience. I had my son with me that didnt have nap that dad and was also feeling under the weather. I was completely embarrassed by how cranky he was. The Manager Jeff Wilson was completely understanding as was our sales person Adam. They let my son run around the Chrysler show room to keep him entertained while we purchased our vehicle. The two of them were completely great with helping me understand everything that was going to be expected of me as well as the finance manager Brett! All and all the experience here was just truly amazing! Thanks so much to those guys for getting me the vehicle of my dreams.

St
Review №25

Great dealership with friendly, helpful people. Zachary Stamper is very professional, kind and knowledgeable.

La
Review №26

Zachary Stamper is absolutely amazing!! He was so helpful and helped me out so much!

Al
Review №27

Adam Chapman helped me find the perfect car and really worked with my price range. He was patient and offered guidance throughout the process. I would definitely recommend him to any friend or family member that wanted to get a new vehicle!

Ke
Review №28

We have had an amazing experience at Ken Nelson with Adam Chapman. He made everything go smoothly and found us exactly what we were looking for not once, but twice. We are completely happy with our most recent purchase of a 2017 Nissan Murano. Thank you Ken Nelson and Adam Chapman for making it possible 😊

Ja
Review №29

Ken Nelson has always been a fast and Friendly place to get service done on my vehicles and Adam Chapman has been the best salesman I’ve ever worked with. He will do whatever it takes to help you get the car you want.

la
Review №30

Went into Ken Nelson back in March and had the salesman Adam Chapman. He really listened to me and helped me find the best deal for my money. He made the whole whole experience as painless as possible. Ill never go to anyone else!

Em
Review №31

Kyle made me feel completely comfortable while looking for a car. Answered all my questions and reassured me on things I didn’t know about. By far the best customer service I’ve ever experienced!

De
Review №32

Ive been buying vehicles from Ken Nelson for almost 10 years. Ive been fortunate enough to work with different salesmen and will not go anywhere else. Kyle Bouland has always been VERY helpful and caring during my visits there and I look forward to buying my next vehicle from him!

Br
Review №33

Zachary Stamper was very approachable, professional, understanding, and helpful! Overall great experience!

Pa
Review №34

I bought a used Hellcat from this dealer from out of state. Car and price was as described. My sales guy was Kyle Bouland, he was great to work with, and made the buying experience smooth and hassle free. The staff even went out and got me a Red Bull for my 6 hour drive home!

Li
Review №35

Adam was great in helping my parents find the perfect vehicle. He was really patient while they figured out exactly what they wanted. I would highly recommend him to everyone I know!!

Wh
Review №36

Jeff Wilson and Adam Chapman are awsome!!!!! I completely trust Jeff to make sure that I am getting the best deal and a good reliable vehicle. Id never look anywhere else. They always find me exactly what I need.

Ry
Review №37

Was by far the best experience Ive had buying a new vehicle! Thank you Zachary

st
Review №38

Kyle from Ken Nelson helped me out so much!!! He got me to the payments and interest I wanted and didn’t give up!! I may have gave him a hard time but he got me in to the safest and most reliable car for my kids and I. Thank you so much 😊

Pa
Review №39

We had a great experience purchasing a new vehicle from Kyle. He was available at all times to answer the MANY questions we had which made the whole process so much easier. Would definitely recommend Kyle at Ken Nelson to others!

ke
Review №40

Adam Chapman has been great to deal with on every level. The purchase of our new vehicle, help purchasing a vehicle for our niece and just being there and getting things done for us when our vehicles need a little maintenance. I trust Adam and so should you if your looking to purchase a vehicle!!

Bi
Review №41

We have purchased a viehicale with them very helpful willing to work with you on anything. The sales workers are really easy to work with answering all of our questions and we are looking forward to do more business with them soon.

Me
Review №42

My husband and I just recently purchased a car from Kyle Bouland at Ken Nelson and had a wonderful experience. He was friendly, funny, and very easy going. He made the situation very comfortable instead of high stress and gimmicky, which I really appreciated. Will definitely be going back!!

ci
Review №43

Dread car shopping and talking to salesman. Then I met Kyle at Ken Nelson. He was funny, personable and honest. I felt at ease right away. Haven’t found the right car yet but I did find the right salesman.

La
Review №44

I had a great experience with buying a car from here. Kyle Bouland helped me out. He is a very good salesman. He made sure I was approved before I had to come in and sign the paper work.

Kr
Review №45

First time I ever bought a brand new vehicle. The salesguy, Adam, helped us get the perfect minivan at a price we could afford. Life is so much easier now with the extra room this van has compared to our old beat up car.

Re
Review №46

If you want to have the best, most stress free car buying experience; ask for Kyle! He’s an all around great guy & a great salesman.

Ez
Review №47

I met with Kyle Bouland, I wanted an explorer, Ken Nelson didn’t have one right off the bat, but Kyle quickly called back letting me know that Ken Nelson has one! He found me the perfect suv! I will definitely go back if I ever need to purchase another car. He answered all my questions and was an outstanding salesman, I couldn’t be more happy with my purchase and the service I received.

Er
Review №48

We have had a great experience every time we have bought from Ken Nelson. Adam Chapman is an amazing salesman. He got us exactly what we need every time we go in!! Thank you Adam!!

As
Review №49

I purchased a new Nissan Murano and used Suburu Outback. Adam was wonderful to work with! I appreciate his professionalism, hard work, honesty and willingness to go above and beyond to get the right deal that worked for me! Highly recommend Adam Chapman to anyone considering buying a vehicle.

La
Review №50

Kyle Bouland was amazing! He took time to help me via email til I could get there to buy the jeep! I couldnt ask for a better car salesman!!! Thank you! I love my jeep!!!

Ky
Review №51

I had a chance to work with Kyle Bouland when visiting Ken Nelson. He was very polite and also very knowledgeable. I will definitely be back!

Br
Review №52

Great dealership Adam Chapman was a great salesman. Helped make buying a new vehicle easy.

ba
Review №53

Zachary Stamper was very knowledgeable about sales and vehicles and pleasant to work with.

To
Review №54

Beware, all this company seems to care about is the bottom line. I took my truck here to get a water pump replaced. The technician installed the serpentine belt incorrectly and caused it to be thrown off the truck while I was driving it. I was 90 miles away when this occurred, and it took 3 days to get my truck back. I was very displeased with the attitude of the service manager who seemed upset that I was so far away when the belt was thrown, and astonished that he informed me the technician who did the maintenance on my truck was not going to be paid for his time because of his mistake, but fully believed I owed them the full $880 for the labor time he spent incorrectly doing work and not getting paid for it! Where did that money go? It only cost them $350 to get the repairs done in the suburbs, and not paying for the mechanic, leaves about $530 in labor charges alone in profit for the company who incorrectly did the work. The only compensation offed was a “free oil change” but as I live 1000 miles away, I am not sure how whole hearted that offer was. Very bad experience with Ken Nelson. I am not sure if they treated me different as they knew I was a service member who lived out of town and was only home for the holidays, or if that is how they always do business, but would fully recommend taking your vehicle elsewhere for service.

Mi
Review №55

Adam Chapman did a great job helping myself and my son purchase his first vehicle. I would recommend Adam Chapman to anyone wishing to purchase a vehicle.

Bo
Review №56

Kyle did an amazing job helping me with the purchase of my vehicle. Highly recommend him!

Mi
Review №57

I just want to Thank Ken Nelson and its staff, especially Adam Chapman, for providing such wonderful service and making the car buying experience pleasant. I give them 5 stars for sure.

Mr
Review №58

Weve bought several cars from ken nelson. Recently with Adam..... we prefer buying from Ken Nelson because they are professional and take car of us. Thanks :)

Ru
Review №59

I had the pleasure of dealing with Kyle Bouland, he made the buying process easy and wasn’t pressuring at all which is hard to come by. I’ll definitely be coming back and looking for Kyle when I’m ready to buy my second car!

Sa
Review №60

I recently bought a car from here and it was the best experience I’ve had at a car dealership by far! Kyle was super helpful and made the whole process as quick and easy as possible

Dr
Review №61

Mr Chapman was was very helpful, professional, and courteous. I had just about given up on buying a vehicle from Ken Nelson until I encountered Adam. Great job, keep up the outstanding work!

Al
Review №62

Adam Chapman always goes above and beyond my expectations!! Very personable and everytime I leave I feel like he gave me the best deal! He will be my forever car salesman! Thanks Adam!

Je
Review №63

Really nice, super friendly and was in and out in and hour and a half. Havent had a single issue since

Br
Review №64

Very helpful staff. Adam Chapman is a great salesman and is the only person my family will go to for a new car.

Ja
Review №65

II was impressed with the presentation Jeff gave my children with purchasing their first and second cars.

Na
Review №66

In need of a new vehicle talk to Adam Chapman best salesman around he will give you the best deal he can no bs just tries to make every customer feel like family!’

As
Review №67

Had a wonderful car shopping experience with Adam, he was very knowledgeable and helpful. Would highly recommend Ken Nelson, Thanks so much

Ma
Review №68

Adam Chapman was so great that I drove two hours to get a car from him. My in laws are thinking of driving the hours also to buy one from him also.

Le
Review №69

Been dealing with Kyle Bouland recently. And hes been amazing at helping me get ready to purchase my next vehicle.

Da
Review №70

Between my salesman Josh and the chrysler sales manager Jeff wilson I had a great car buying experience. They put me into a car that I was looking for without any hassle. Ken nelsons does a great job of taking the car buying experience to the next level. I highly recommend that you see Jeff wilson and his team today.

He
Review №71

Adam Chapman was a great salesman and worked hard to get me into the car I wanted!

Ni
Review №72

Adam Chapman was great to deal with. Highly recommend this dealership.

ma
Review №73

I bought my car from Adam @ Ken Nelson--I got a really good deal and I LOVE my car!! Will buy from Ken Nelson again when its time!!

Sa
Review №74

Adam Chapman was extremely helpful in putting me in the vehicle of my dreams!

ro
Review №75

Great place! Adam is very helpful! A++++++ Nicole Cassiberry

Sh
Review №76

Large selection to choose from. The staff was very nice and Adam Chapman did a great job helping me drive away in my 2012 Chevy Traverse.

Re
Review №77

Great car dealership, please check them out!

De
Review №78

I bought my Traverse from Adam @ Ken Nelson!! He was very professional, listened to our needs, and helped us buy the perfect vehicle--We love it!!

wi
Review №79

Thanks. Adam Chapman has been outstanding.

Ra
Review №80

Great customer service. Kyle Boland answered all the questions I had about trading my car.

Br
Review №81

They will take care of you here, but like all genuine GM Sales & Services they charge too much. Local mechanics are equally as good and considerably cheaper.

Yv
Review №82

I dont like dodge and Chryslers

Ji
Review №83

Always get a great deal from Adam Chapman !!

Sa
Review №84

Adam Chapman Chappy is my go to guy for cars. I even send my friends and family his way when they are car shopping.

Aa
Review №85

Simply the best. Awesome.

St
Review №86

Adam Chapman is a great salesman

Sh
Review №87

Go see Jeff Dewey for your next car. He will treat you right!

Ry
Review №88

If you ever want to buy a car there ask for Jeff Wilson.

Ja
Review №89

A+++

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