I’m surprised this place got the reviews it got. Took my vehicle to get brake inspection. Supposedly would take an hour called 2 and a half hours later and they said still an hour. Called an hour and a half later and the guy (Tim? ) was extremely rude as if I was inconveniencing him. Didn’t help the girl (Jackie?) was laughing as soon as she picked up the phone. Extremely unprofessional. Will never utilize them again.
Super friendly staff and wonderful service. Rotated and balanced the tires in minutes for free. I would definitely recommend that you buy your tires here!!
My first time coming here was great! Had a nail in my tire and the fixed it fast and was free of charge. Definitely coming back here for my future tire needs.
Love this shop. Honest people and they treat you with respect
TPMS was on during my trip, so I walked in this nearby shop randomly. They repaired my tire for free even though I didn’t purchase the tire from them. They saved my day and I could hit the road again.
Front desk and Mechanics were fantastic. Couldnt have asked for a better experience.
Wifes mom had rv tires checked here. She comes here for all her tire needs no matter what.
Lost a tire on a tandem axle trailer while hauling from foothills to west coast. Limped into this store. Team was professional, helpful. Shop was busy but they squeezed me in and Had me back on the road in a little over an hour. Much appreciated!
In Dixon for 2 weeks, got a nail in my tire. Dennis took care of me and gave me amazing service. My repair was super quick and he also informed me my alignment was off and damaging my tires so he had a quote ready for me. No pressure at all just informed me of the situation and had a option to resolve it in hand. Highly recommend.
Good customer service, job completed within the time frame
Very helpful
These guys have always been great at helping me with car problems. They are willing to look at my tires if I think something is off with them, they are upfront and honest with no hint of scamming me out of my money, and have always been good at their job. Never once have I had problems with them.I seriously cannot express how much I appreciate their service. Sure they are a bit highly priced, but they make sure its quality work. Recently had a flat tire that escalated into needing new lug nuts thanks to the Wal-Mart in town putting them on with pressure drills. They fixed both, identified a problem I never knew about with my breaks that I was having, and fixed all it for a decent price.
👍
Always good place to be on a Saturday.. keeping the big truck rolling with new stear and drivers
Highway robbery....
What great customer service.guy at the front desk saw that I was having a bad day and you fix my flat tire for free what a cool bunch of guys. Not from the area but will definitely frequent LS in the future.
Super service outstanding staff. Fixed a tire when no one had time in Davis. Got me to medical appointment in VV on time by being so helpful, fast & efficient! These are the businesses that deserve your business--they earn it the old fashioned customer service way!
I first discovered Les Schwab 20 years ago when I got a flat in Oregon. This was before they transitioned through CA. I have always found the customer service very good, no high pressure sales. Employees always seem happy, and my normal routine is to ask employees what is it like to work at XXXXX. Companies that tend to take good care of their employees tend to have employees that take good care of their customers. I wish Davis still had a Les Schwab, but Im willing to go to Dixon because I know they will do their best. Ive purchased three or four sets of tires from them. I feel safe sending my wife to Les Schwab alone know she wont get scammed.
This places customer service is top notch! Thanks for getting me back on the road quickly. They said 45-60 minutes tops, it was done in 46!!! Love it...
Everyone at the Dixon Les Schwab is awesome. Always friendly. Never makes me feel like they are trying to sell me what I dont need. Customer service is excellent.
Second flat of the day! Just trying to get to the ocean with our travel trailer for some relaxation! Pulled into the parking lot and Troy was pulling the blown tire out of the back of the truck immediately. They had us out out there within an hour! Great service at two Les Schwabs today! Thanks!
This Dixon Les Schwab has some of the best customer service. They are a little under staffed, but great all together and didnt fuss when I had some questions about my late grandfathers paperwork whitch was 7 years old and still tryed for the warranty. Wasnt expecting them to put my spare away but they handled everything. Really good service and nice people.
I have been buying tires from them for a long time with no regrets, I was getting a flat fixed for free when you purchase their tires this was my 2nd flat repair ever since buying their tires.
Tire fixed and on the road in 20min.. Thanks
Great customer service. However, I went in for a replacement tire and got my car back with unevenly inflated tires. All four tires are supposed to be 32 psi (as per door guide) and yet my car was returned with over-inflated tires as follows: 33, 36, 34, and 41 psi. If my cars sensors hadnt caught this, I couldve been looking at uneven wear in the near future. I thought this was probably an honest mistake, but after consulting my wife about it, she said that she had the same issue when she went in a couple weeks prior for the same car. Again great customer service, but this is sloppy work from company that specializes in tires.CHECK YOUR PSI AFTER YOUR CAR IS RETURNED.
I love doing business here great people great service. It was time for new tires today and Josh as always found the best deal for me and they never try to sell me something I dont need or ask for. Thank you
I want to thank the gentleman that came to our rescued us. We pulled off hwy 80 and when we did the trailer brakes stuck on. We called for help and he was at the spot we where stuck and after a quick check he found the emergency brake away cable had gotten stuck on the slider hitch. Quickly repaired and our vacation was saved. He did not charge for the road call. I insisted he take some money. Can not say enough about this stores customer service. Thank you again.
Great place to get your tires replaced. Been using them for over 30 years.
I had a screw in my tire. They fixed it and were very nice and polite.
Great place to get your tire work i came in for a flat tire repair 40 minutes till closing no questions asked they got right on it.
Nice staff and they take good care of their customers.
My son and I took my wifes car to the Les Schwab store in Dixon, CA a couple months ago to have a flat tire repaired. An employee, Troy, was at our car before we got out!! Within 30 minutes, the tire was repaired and back on the car. I went to the counter to get the keys and pay for the repair, but Troy said there was no charge. I asked him why??. He replied Just remember us next time you need something. I went there last Saturday and bought two new front tires for my Toyota Sienna, and had another very nice experience. I know we sometimes go overboard on reviews, but, honestly, they treated me like a family member. Right now, Im very happy with Les Schwab.
Overall happy, last guy seemed a bit trump and charged me.$20 to patch a tire!
Ripped off for struts I didn’t need. Manager told me my Impala was “cute.” WTF? I’m a straight man.
This place is great. So personable and helpful. Highly recommend!
They were really nice and stand by their free battery and alternator check! My battery was bad and they didnt have my battery in stock. Ill be going back tomorrow for my free alternator check!
And warm friendly sincere its about the money but its not always about the money it will help you if you a little short they will give you options the location is good if you can get there I dont like to go to another Les Schwabs but it happens
Only had to call ahead to see if they had tires, they didnt, but they got them in quickly. Went there, got in and got out pretty quickly. Everyone was friendly and professional
Super friendly people here I drive out of town just to go to this specific one
With the help of Troy, who treated the Les Schwab tire store and myself like it was his personal business, corrected the poor work of his coworkers. He did so (adding hours to his schdule) with a good attitude, never faulting or making excuses for his coworkers, who disappeared from the work site. I thank you and commend you, and so should the franchise.
Good promt service
Super helpful. My truck had a slow leak from a bad valve stem. The staff quickly took care of the leak and had me back on the road
Excellent service as always! Highly recommend!
My experience with the alignment tech..Mid last year I bought new wheel and tire from a different shop, but took my Tahoe to les schwab in Dixon for alighnment..My first visit was pleasant as the tech came back to me and told me I had worn front end parts and that exact specifications could not be acheived, there for he set as close as he could, and would not charge me, even after offering to pay anyways. I thought he was a solid and honest dude.So after changing every front end part on the truck I took it back to him weeks late for now a proper alighnment..It took some time even with my appointment over two hours, of Wich most that time truck just sat on alighnment rack. With ignition on and doors open..(I know cause I watched from a distance, and my lights dont turn on unless key is in run position)..Im thinking great hes going to run the battery dead wich is brand new!!..Any how after hours of waiting, I paid for services at wich time he said everything has been set to specs but his printer was down so he could not offer mer the print..Now I had told him that it has over sized wheels and tires and a 3 inch lift..As a mechanic my self I know you cant just set it to factory specs, thats why the machine/alighnment computer asks for such details unless its skipped..Needless to say I knew I was not going to be satisfied. I asked hows it drive and he said nice and straight..I took his word for it, finished transaction and headed to my truck..Upon approaching my truck I could right off tell that the front wheels were leaning out at the top and truck was sitting on outer tread of tireS (NEW TIRES).I shook my head and still took his word..Off I whent..I didnt get 2 miles and could tell the alighnment was all over the place. Having to work the next day and through the week Id have to make an appointment to come back..My commute is San Francisco and the truck wore me out on my commutes trying to drive it straight as it swerved from one side of the lane to the other..Now my recheck appointment..I let him know that it is not right, its hard to drive and wearing tire..Another 2 hour wait, again with truck not moved from alighnment rack (again I watched from a distance).Then finally he says its done..He says the alighnment is exactly were he set it last right on spec..He says the pulling must be a bad tire in wich he rotated around..Drives fine he says...I remind him that how would he know of it previous specs when he did not provide me a print out from last time..This caught his off guard as he became quickly irratated.He responds with ohh yeah I remember now. But like I said it drives fine I moved a tire aroundAnd its set to spec.Again I reminded him that the camber caster can not be set to factory spec with a lift and tires and tried to explain my theory. .I told him that if all he did was swap tires around and did nothing with my alighnment that I would not be satisfied and would be back again.He grew more aggressive and told me he doesnt have to deal with this and continue to argue withave me and I can take my business elsewhere..I responded with no need to get huffy and puffy a pissy, gjust trying to understand your theroy..grabbed my keys and took my business elsewhere. I took my truck to someone who doesnt make excuses and get angry when caught in a lie and knows common sense..So long as this jackass is there I will never go back nor will my friends family or clients..Well done sir. You owe me a set of 17 bf goodrich ko2s..
Great service. Great people working there
I go here for tires everytime. Never had any issues and always done fast and done right.
Didnt folliw specific directions on handling a priject track car.did as they wanted instead of as instructed. inquired about another vehicle and was met with rude and unprofessional people. place is a joke.dont spend a dime here
Disappointed!! Had nail removed yesterday. Drove 1 Block and tire went flat. We were told to get it back to shop and they would fix. Tire not drivable. Stuck and late for work.They didnt charge us for the repair yesterday. Guess you get what you dont pay for
Stopped here on our way to Tahoe, technician checked our front tire as it had a warning for not charge. Very friendly and helpful, thanks!
Got a nail in my tire leaving the Bay area. Stopped here and they fixed in in less than half an hour and didnt charge me a dime.
Great people Here
Great service! Every time I have been there!
Checked my tire problem quickly with no charge thankyou.
Good service
I needed my tires changed badly after the storm and I show up at 5:57 the guy that helped me I think his name was Emmanuel was awesome he said he could change them out thank you so much
Very helpful staff!
Great as always!
Got tires good service
Always friendly and helpful
Great service, incredibly friendly.
This charged me for the pressure monitor rebuild and I dont have those on my truck
Nice place to do business
Took care of tires immediately. Thank you
I have been standing at the front counter for 15 minutes no one has greeted me helped me and there is no other customers in the store. Unexceptable.
Friendly service, very professional
Very nice service
Horrible they unfinished work!!
Great service and staff
Fast service
Prices suck
Slow