Walgreens is a great place. This Walgreens is just like any other Walgreens you’ll encounter. Clean, friendly, organized. I can’t speak about the pharmacy problems written on here. I’m not like the miserable 50 year old sick Americans that are bound to a wheelchair at that age and need medication to live. I’m a young normal person that comes in here for snacks, the occasional over-the-counter drug. etc. Reading the reviews I can see that it’s just typical entitled customers complaining. (If you’ve worked Retail you know what I’m talking about) (No, I do not nor have I worked here.) Anyway, great store!

This may be the worst drugstore ever inflicted on an unsuspecting public. The pharmacy staff are rude, lazy and unhelpful. On top of that, the turnover is ridiculous so that youre never talking to the same person from Monday to Tuesday. They are overly rigid and frankly not very informed. Many of the licenced pharmacists are there just for a day, so they have no interest in the stores reputation and thus in what the patients need or think. Wait times are often horrific, getting through on the phone is a miracle, and sometimes getting an email or text that your prescription is ready for pickup is simply not true. None of the staff seems to feel like calling a customer about a problem but let them shlep in only to be turned away after waiting in line. The clerks in the rest of the store are surly, at least one manager is obnoxious and hostile, and parts of the shelves are usually skimpily stocked (and god help you if you ask for some help)These facts about this store are well known. Where is the companys management. If I were a Walgreens exec, Id close it down. Its hopeless. Meanwhile, take your Rx business somewhere else.

The pharmacy changed their hours to close at 6pm. Most working people are not even home then. It is now essentially unusable for my family. Will be looking for a new pharmacy. Very disappointing.

Warning to all: Walgreens will not accept insurance from Aetna. You must tell your health care providers so that they dont direct prescriptions there.

Had to pick up refills. Efficient pharmacy tracks the timing of usage to avoid meds running out.

Great pharmacy. Has pretty much what you need, could use more products and stock filled sooner. But overall they are good. Location is perfect and lines, if any move quick.

DARLIN THE CASHIER WAS WONDER AND PROFESSIONAL. AND VERY NICE. ALWAY WAS THE TALL BLACK PHARMACIST. HE WAS GREAT.

I will never go back to this Walgreens after an awful experience with the pharmacy technician. Get help!!!! Find Jesus!! I dont know?? Just dont make everyone else miserable. Ew.

Website said store was open early Sunday morning. No indication that the pharmacy was NOT yet open. Seems important as this is a DRUG store. However, service was friendly and efficient.

The pharmacy department is the worst! No one answers the phone but the automated emails can come nonstop.

Reading about this Walgreens made me so sad because after living in Dobbs Ferry for 3 years and using the store for different purposes- Pharmacy, provision etc, it is has the kindest sweetest workers.When you leave feedback, please remember that the employees are humans too. I have encountered a few people come in with mountain sized problems and expect to be served hand and foot while other (sometimes impatient) customers are waiting.If you go into a store and an employee doesnt smile, (yes I understand it would be nice if they did), you smile. You never know what they are going through.I am in no way affiliated with this store other than to pop in every once in a while to buy something and I have in 3 years rarely encountered some hurried, unfriendly behaviour but to give this nice shop such poor reviews as Ive read is really so sad.This is a lovely store with lovely workers. It is hard work that most probably doesnt pay loads so dont be harsh!!!!!

The front counter person was so incredibly rude and when she supposedly couldn’t run my insurance, dismissed and ignored me. Don’t go here. These people are incredibly unprofessional. Wouldn’t be surprised if they all lost their jobs eventually.

Really deserve zero stars.My wifes doctor called in two prescriptions today (Monday). They are both out of stock and wont be in till Thursday. She has stage 4 cancer. There were 13 people in line when I arrived. Spoke with the Pharmacy Manager, Maxwell H. and he tells me he is not in charge of hiring staff and the the system does the reordering of drugs. Not sure what he actually manage but this is complete incompetence.

They took 5 days to get my medication with NO communication - I had to suffer through those days. I specifically chose a big name pharmacy because I was nervous my local pharmacy would take too long... turns out he can get it in 1 day. Ill never go back

Convenient, well stocked and friendly staff. Most locals say it ruined the small town feel, yet youll see those same people shopping there every other day. Much better than most other walgreens locations due to smaller size and adequate parking.

DO NOT GO TO THE WALGREENS PHARMACY IN DOBBS FERRY! Christine, Pharmacy Technician, was rude, obnoxious, denigrating and insulting. I went to the dedicated Express Line for prescription pick up and was told, as if Id done something terribly wrong: there is only one line. Why have an Express Line if you dont honor it? Every customer that witnessed this disrespectful display was horrified by what came out of Christines mouth next during the encounter(while 3 staff members in the back sneered openly at me). All customers and a Manager agreed that I was doing exactly what a customer should do. Im taking my business elsewhere!

Agree with others worst pharmacy staff ever! The pharmacist (Asian woman) usually is rude and unprofessional. Looks like she hates her job and people that she has to deal with. Poor woman!All the reviews here and on Yelp tell the same, Im surprised this Pharmacy is still open. Ill never go there for my prescription ever!

Most disorganized pharmacy department. No one is on the same page, constantly do not have prescriptions even though they inform you they are available and to come in and pick them up. Never any follow up afterwards... this place is a mess. I have run into issues on several occasions. Do yourself a favor and get your prescriptions filled elsewhere.

Worst pharmacy ever! Will not answer the phone no matter how long you stay on hold. Finally called store manager who said he would check to see why my prescription wasn’t available. He put me on hold for 17 minutes until their phone system turned off the call.

This is the ABSOLUTE WORST Walgreens pharmacy staff possible!! Every time I go to this location to fill prescriptions they tell me that I or my children or not in the system and ask for my insurance card and want to verify my insurance! Today had to be the absolute worst! My mother went to pick up my daughters prescription for me and they Once Again gave a hard time to fill a prescription! I sent a photo of the insurance card to my mom and that still wasnt good! I had to call the store and spoke with a pharmacist named Edith who was extremely rude and nasty cutting me off as i spoke and trying to speak over me! I told her to just send my prescription to another Walgreens i use that never gives me a hard time and she said ok fine I will and just hung up the phone on me before me even giving her any of the other pharmacies info! Long story short, she (Edith) verified my insurance and another pharmacist miraculously found my daughter in the system!! WOW!! STAY AWAY FROM THIS LOCATION if possible as I definitely will!!

This is a terrible drug store. The pharmacist was not helpful. The drug that they sold I found could be bought at CVS for half the price. In addition, one of the drugs they sold I question the quality, and am reporting to the FDA

They have pretty much everything you need but the lines are always long. Their cashiers need to learn to work faster or open more registers

The pharmacy is in over their head. My vet actually asked if we would use a different pharmacy because they always put her on hold and screw things up. We persisted and had her call in a prescription to Walgreens in Dobbs and it took her hours to get through and when we tried to pick it up, they had no record. The vet called CVS and we got the meds.

There is enough parking, the store is clean,, pharmacy always busy .

Please read this if you have allergies or anaphylactic reaction to anything!I have a severe lactose allergy. Ingesting it can send me to the ER and I called the pharmacy to confirm that an antibiotic I was prescribed did not contain lactose (it did-its a common binder). The pharmacist told me that they do not have the ingredients list and basically it was my problem. I wish I got her name and I would call the company and complain. Instead my doctor recommended an online pharmacy that went over every ingredient with me and we were able to find an alternative that did not have lactose. So it is possible and easy! I will never use the Walgreens pharmacy again-even though I can walk there it is that convenient. My health should be the #1 concern of the pharmacy.

It is a nice place in very convenient but I personally live in Dobbs ferry and I think it kind of makes it more of a big town And it really is very small But otherwise I think its release fro but otherwise I think its very convenient and nice

Clean store, well stocked, good hours. Staff is a little sparse at times, and may take a little longer to help you.

Pharmacy staff cant keep up with prescription flow. ER send medication at 10 AM i check at 12PM and they told me in 1H it be ready come back at 6:30PM and told me still not ready. Them staff got angry and nasty cause i told them that it was unacceptable to wait all day for a medication

Older black cashier with red wig is slow and rude.

Pretty stupid how you guys dont take back gift cards, but whatever. Still a pretty good store.

Walgreens in general is a poorly run, inadequate drugstore, but this one goes above and beyond in its sheer mediocrity and lack of customer service. what a disappointment.

Worst pharmacy ever.

Convenient, but ruins the small-town vibe.

If your insurance permits go anywhere else for prescriptions

It subscribes to the idea that they dont need more than one cashier which is the standard in the village of Dobbs Ferry.

Good selection but long lines and poor to zero service. Go to Carys on Main Street instead.

Its a nice place to get medicine, food and other items but many people there are rude.

Bullcrap manager refused my ROLLED coins.... Going to the back and getting them in pennies. Lets see who counts now.

Pretty standard