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CARSTAR Universal Body Shop and Collision
5361 Buford Hwy NE, Doraville, GA 30340, United States
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CARSTAR Universal Body Shop and Collision
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Er
Review №1

I was provided a list of body shops after some hail damage to my car. I decided to come to this location and was beyond impressed with the communication, updates, and fast repairs. All of the hail damage is gone and it took less than two days. They even recommended I arrange a rental car through my insurance and I was able to leave the rental car when I picked up my vehicle. They take care of everything for you! There were about 30 dents all over and now it is like new.

St
Review №2

Professional. Was able to upload pictures of work via email and got a quote via email. Work performed on schedule at price quoted. Work was to repaint bumper after some surface damage (no body work). Satisfied with outcome. Communicative and straightforward to deal with. Hopefully won’t have reason to use again but if I do, will definitely return.

Ti
Review №3

Great staff and very professional! Highly recommend. They repainted my front bumper and rear trunk. 5 stars! Support this small business!

FA
Review №4

I visited 3 body shops to get quotes for the paint repair I needed on my SUV tailgate. Although Carstar’s quote was slightly higher than the lowest quote I received I chose them because of the assessment done by Ezekiel. He brought out the paint mechanic to review other less expensive repair options, took the time to explain the services in the quote, and promised the repairs would be done within the time frame with my travel schedule. None of the other shops were close in delivering this level of service and professionalism- that’s why Carstar got my business. I happy to report they did not disappoint- the service was completed on time and the final cost was less than quoted!

Br
Review №5

They were fantastic to work with. Communication was great and Rob was very helpful would definitely use them again!

De
Review №6

Office manager, not the front desk offered me solution to getting car home . Im very grateful as I would have been in a bind otherwise. Thank you

Ah
Review №7

Great company and wonderful service. Carlos was very helpful and professional. They repaired my car and it is like new. Thank you!

Ti
Review №8

I had a great experience with CARSTAR for the repair of my 2021 Kia Telluride. I called before choosing this shop to repair my vehicle, as Tellurides are a relatively new model and I wanted to be sure I chose a shop with experience working on them. The person I spoke with took the time to explain their training process and answered all my questions. During the repair process, I received regular updates from Rob about the status of my car. One part took a long time to arrive but Rob always called when he had new information. When my car was ready, the pickup was seamless and my car looked great. I would choose them again to perform any repairs in the future.

E.
Review №9

My VW was in on an insurance case. I was given a list of repair shops by State Farm and this was the closest to me. They were very courteous, did a good job fixing the car. They called repeatedly to update me and i was extremely happy. I had an issue with my vehicle and mileage and they reacted with immediacy wanting to resolve the matter to fully completion. They were genuine in their efforts to ensure complete satisfaction and impressed me.

Sa
Review №10

Rob was very helpful and honest with the quote. Had to have a side view mirror replaced. Found an aftermarket mirror that saved me money! On time and good communication. Thanks Rob and the team at CarStar!

Da
Review №11

I took my car to the Doraville location. Mr. Ezequiel Ramirez and the team there kept me informed during the process of inspection and repair. It was been a pleasant experience in unpleasant circumstances with my car being wrecked. The quality service I received was so worth sharing. I will recommend this location to others that need paint and body work.

Ke
Review №12

Very professional and friendly service. Kept me informed on status. Work was high quality. I had a good experience and will use them again and recommend to others!

ni
Review №13

Very impressive the way they handled my car from the quote to the completion..they would give step by step updates as they progressed..would highly recommend..the price was well below previous quotes I got from big name companies..

Te
Review №14

Everyone was great—courteous, professional, helpful,and knowledgeable. Thanks Rob

K
Review №15

Omg they did the most amazing job they killed it i would def recommend this place to all of my friends .. they work was amazing and fast.

Je
Review №16

Thoroughly good service was my experience at this location. I noticed another location which made it clear how much better it is when the place os independently owned. Where ever they care about ratings you can expect to get something closer to what youre looking for if nit exact. Dilip is clearly a family man so that also makes gim more understanding than those running business under some district manager. If you see this and look for something else good luck but this guy put me a brand new head light for the orice of a ysed one.

Ta
Review №17

The guy who sat at the front desk was very helpful and was willing to assist with anything I needed. Rob was great as well.

Ji
Review №18

Fast, high-quality work. Outstanding customer service. Highly recommend!

Ka
Review №19

Besides doing such a great job with my car they are super kind. I though my car was going to come out with a noise, with a after crash unfixable damage, but my car was left like new. It drove like nothing happened and looked like new. I am glad they took care of this big concern for me. A plus is that they always got my calls about my inquiries and addressed all my questions assertively. They speak English and Spanish. Some days I just felt like talking in Spanish. They accommodated for me from someone who spoke English to someone that spoke Spanish. The set up with the new person was smooth and easy. Nothing complicated, they are all well informed. The team communication is excellent, and I did not have to do anything (no need to explain my situation to the new person, no bad attitude for switching, no wasted time or energy here).Being in crash is already a horrible situation, It makes the whole world difference what body shop you end up at. After a crash there is no need of an extra burden. That’s why I recommend them at a 100%. They took care of me and the car.

Ri
Review №20

I cant say enough great things about the good folks at Universal. I dropped my pride and joy off on Monday for some paintwork and it was finished by Wednesday. No delays. No missed deadlines. They told me when it would be finished and nailed it. There was an issue with the badging on my car and Sergio (the manager) handled it promptly and with the utmost professionalism. I would not hesitate to take my vehicle to them in the future!!!I also appreciate them taking the time to clean the INTERIOR of the vehicle, as well as the outside. Very nice touch.

Ja
Review №21

I cannot say enough great things about Universal Auto Body in Atlanta on Buford Hwy. Sergio and all the folks at Universal Body have done amazing work, are very friendly and HONEST. I have brought my mothers car, my wifes car and now mine here in the past two years and have seen amazing results. I first starting coming here after reading the reviews and had some major body work done. Today, I called for some minor scratches on my 1 month old new truck. I thought it was a bit overkill for me to bring the truck here for these scratches, but I simply dont trust anyone else. Once again, looks brand spanking new.

Kr
Review №22

Universal Body Shop was very professional and kept me updated on the status of my car. They were also very accommodating. If I have any needs in the future, I would definitely come back. I highly recommend them!

Ra
Review №23

Ive lived in Brookhaven for about 5 years now, but Ive roamed BuHi for like 15+ years... I feel slightly ashamed Ive never popped into Carstar Universal for my car problems. Well - Ill definitely be back!There are a few car spots available for parking, but lets be real, your car is there to be fixed. Youre not shopping, lol.I really like the inside of Carstar. Its very clean, well decorated, and good seating! Most car shops Ive been to... uh, theyre dirty and I want to leave stat. But Carstar is definitely kept up well!*Theyre also in compliance with Covid regulations and I saw lots of hand sanitizers, etc.Long story, short - I was in a hit and run. Car tire left a nice mark on the back of my bumper. Sigh. Super annoying. Especially during Covid.I actually met Sergio (Owner) via a FB page for that helps connections here in ATL - go check it out! I put up my car picture and got responses from people (including Sergio)/shops. Sergio is a vendor of the page. Which made me feel better. When I researched his name/shop, I felt even more relieved.I wasnt entirely sure how bad my car damage was so I contacted Sergio via FB. He gave great scenarios from minimal surface scuff/damage to ok, if its bad, we can get better estimates. I appreciated that since I feel like most places just make you feel way more paranoid about your car damages.I forgot to get the name of the girl that took my call/saw me for my appt (sorry!), but she was super nice and personable. She gave me the waiver, got my key, took my car back, and... 15 mins later, my car was done. Apparently, it was just some scuff. My bumper looks brand new. I was expecting to stay for an hour lol. I even brought my work laptop! *I came at 8:30am for my appt, so I was probably 1st one up for the day.If you happen to come at a busy time, you can always walk a little on BuHi. There are places to eat/shop at to waste time.Thank you Sergio for a painless way to fix my car and running a quick/efficient shop!!

Am
Review №24

Universal Body Shop and Collision is amazing! They are so attentive and quick with their repairs and interactions with the insurance company! I was in a car accident the first day I arrived in Atlanta for a 6 week internship and when they received my car two weeks later, they went right to work. Even with the time crunch, they went above and beyond and were able to have my car ready just in time for my return back to school in Florida! (yes repairs took a long time, but it was mostly due to delays with the other driver’s insurance company, who were responsible for all my repairs.) Eran, who worked with me the whole time, did more than I could possibly ask for! She always keep me updated and reassured that things were going to be okay. On my last day in town she drove an hour away to pick up a single bolt for my car! I probably wasn’t the easiest person to deal with due to all the anxiousness of the collision, dealing with the insurance company, time constraints, and my vehicle being new, but they made me feel right at home. Sergio was very easy going and knowledge whenever I talked to him. On the last day in town, I had to come back into the shop an hour before closing because something didn’t feel right with my car. He immediately went with me on a test drive to check out my concerns and were able to resolve them! Long story short, these guys are awesome! Being in a different city and having never been in a such a big accident, Universal Body Shop and Collision really helped make the whole process easier for me.

Yo
Review №25

The Universal team is amazing and professional!! Being in a car accident is bad enough but having a quality team that will take care of the repairs and explain the process step by step made this situation less stressful. Would definitely recommend!

Je
Review №26

Universal Body Shop has some of the best customer service I have ever experienced. The manager and staff are exceptional. Their estimate was very fairly priced, and the quality of the work was outstanding. I had a small problem with the repair that I brought to their attention and they quickly took care of it without any hesitation. Highly recommend!

Ar
Review №27

Let me start off by saying the customer services is . the staff is very friendly and knowledgeable when it comes to automotive work. They did an awesome job on my SUV. the atmosphere was comfortable & i felt at ease with them repairing my vehicle. thanks again & ill be back if i have any other issues

Er
Review №28

I didn’t get work done here, but I brought my car in to get a quote for repairs. I called ahead of time, at 4:10 on Wednesday. Carlos was very kind on the phone. They said that they usually don’t see new cars after 4:30, but that they would take a look and if they didn’t have time to write it up that day, they would get me the quote the next day. Even though I got there at 4:45, they still gave me a quote! Sergio was efficient and professional, checked my car out and gave me a free quote in less than 15 minutes. The two women working at the front desk were polite and kind as well. If I ever need work done to my car, I’ll definitely bring it to Universal!

TW
Review №29

I had to get my hood repainted on my BMW M4 and Universal did a great job. The hood blended well with the fenders and front bumper and was impossible to tell it did not like this from the factory. The work was done in a timely manner with great communication throughout the process. The car was also well taken care of, and I feel like Sergio also shared a great deal of knowledge with me about the ins and outs of the process, and also maintenance in the future. These guys are knowledgeable about their line of work, and professional. They have all the tools and skills in my opinion.

An
Review №30

I am very particular about anything I have to pay get professionally done. I had faith in Universal Body Shop, and chose them based solely off their reviews. My car looked like new, they kept me updated on the process, I honestly have nothing bad to say. They also gave me extra tips in the next steps of my insurance process and gave me recommendation. I def got my car back in better condition. Than what it was before. They went beyond my expectations. Glad I listened to the reviews!

Na
Review №31

Thank you for giving me such a great experience! Would definitely recommend to anyone who needs any type of body work done on their car.. Very professional environment.

Ja
Review №32

I had a back-left damaged fender flare, and had to replace all four fender flares. Universal did me a huge favor fitting me in the same day, and replacing all four fender flares in an afternoon. Great price for labor and extremely nice people. Highly recommend them!

Dr
Review №33

Universal Body Shop and Collision is the best! Not only did they fix my car to its original condition they submitted all the paperwork to the insurance company on my behalf. Sergio and his team is well versed in insurance claims. They know exactly how to speak to insurance companies and auto adjusters to get the right parts for your car. Throughout the entire process, Universal Body Shop communicated with me every step of the way. They were very open and transparent. I would recommend this body shop to anyone. This company is very professional and they will get the job done!

Er
Review №34

The paint on the roof of my ‘03 Corolla was very worn and discolored. I needed to get it repainted but didn’t want to spend a fortune. Universal gave me the best quote, had a very clean facility, and the staff was so friendly. Erin was awesome and helped me from quote to scheduling and pick up. Thank you Universal Body Shop and Collision for making my old car look like new again!

Al
Review №35

I had a unique situation, and they gave me a custom solution at a great price! Thank you for being willing to work with me. communication was great, Carlos has some great customer service skills. Will recommend to all my friends.

Ni
Review №36

I recently had my 4Runner repaired by Universal and I must say that Ben and his team are the perfect example of going the extra mile. They not only repaired my vehicle but also worked with me and the insurance company to make sure that my requests were satisfied. If youre looking for a good quality body shop that doesnt operate in a corporate manner this is the place for you. If I ever need anything repaired on any vehicle Ill be back at Universal!

Pa
Review №37

I picked up my 2008 Toyota Highlander from Universal today and was not in the least surprised that the bumper replacement was exactly as described... a perfect job! I learned about Universal through Yelp Reviews and when I saw one after another of excellent reviews, I drove right out to see them. Carlos is such a thorough and trustworthy young man that when he commented that I might want to get another estimate just to compare, I said, No, I know that you will do the job as quoted. Another lovely surprise was while the quote was reasonable, they came in under budget. Totally pleased.

Ar
Review №38

As a woman I know nothing about cars. The guys at Universal Body Shop and Collision made me feel comfortable and they also went through my car repairs step by step so that i knew what was going to be done. A big plus for me was their professionalism and their great customer service. They made me feel like they were there to help me and take care of my needs. The end result was wonderful my car looks like nothing ever happened! Love it!! Thank you sooooo much Universal Body Shop!!!! I will definitely be seeing you when my car needs a face lift.

Ca
Review №39

Okay, so body shops are really not that desired place you want to spend time in or even go visit. However, some decisions are not by choice such as being part of an accident. If you do find yourself in need after one or just needing a quick aesthetic cover up then do come to Universal Body Shop. They are fast, professional and attanetative to what you need when your car is not feeling so well. 😊

C
Review №40

Seriously can not remember the last time I had such exceptional, beyond the call of duty service... ANYWHERE. You can expect every staff member to be incredibly friendly, professional, knowledgeable, and thorough. You can expect the quality of service to be the BEST you can get. These guys treat you as if youre the PRESIDENT OF THE UNIVERSE

La
Review №41

Universal was awesome to work with. My dads car was hit and I took it here based on their reviews. They were always helpful (and I had to call often because of insurance complications), and they even worked out a deal with us when the insurance company refused to pay all fees. Highly recommend

Ow
Review №42

Went this morning and got a rear bumper lip installed. Great Service!Staff is very nice and will offer you coffee or hot chocolate while waiting for your repair. Would give ten stars if it was available.Highly recommend this place for your body car needs or accident repairs.

BO
Review №43

Unlike the others Im giving a review BEFORE THE WORK IS DONE!I was rear ended & my car looks a mess. I went to other body shops to get estimates and felt indifferent about their approach. I have a 2015 vehicle and feel that I deserve the best for my repair. Like most people, I took my car to Universal because of the reviews.Sergio and Company made me feel welcome from the very beginning. They are professional, informative, and precise with their deliverables. Yet they make sure that they break the process down so that you understand. You can tell they are passionate not only about their work but making sure you’re comfortable and well informed. I can’t stress how important transparent communication is in these situations and Universal has all bases covered. They are the perfect liaison for any insurance company. They correspond well with them while looking out for your best interest.So right now, they have exceeded my expectations. If the stellar service I’m getting now reflects the end result I’m sure I”ll be satisfied.

Jo
Review №44

They went above and beyond what any other body shop has ever done. They filed the claim and got an adjuster to come out from the at fault parties insurance, even though they did not need to do it. Carlos and Sergio were great and provided the most superior customer service I have experienced anywhere. And their body work is even better, from classic cars to brand new 2016. They do it all.

Ad
Review №45

Professional staff, great work. Have had several jobs completed here for our corporate fleet. Highly recommend.

Da
Review №46

Universal auto body and collision came highly recommended when I needed some repair work on the front bumper of my vehicle. From start to finish the service was 100% on point. I received regular detailed phone updates throughout the entire process. When I picked up my vehicle, the repair work was top notch. Shout outs to Sergio, Benjamin, Carlos and Mileydy for a job well done!!! The professional yet down to earth attitude and the exceptional workmanship will bring me back again for any body/paint work I need in the future. I would definitely recommend them to anyone wanting quality work at an excellent price with a staff that that makes customer satisfaction a priority.

D.
Review №47

Great work.

Ma
Review №48

The guys at Universal Body Shop went above and beyond to make my experience seamless and easy! From driving across town to pick me up from work to constant communication about the status of my car, I would absolutely recommend this team to anyone. Trustworthy and thoughtful with the work. Five stars for sure!

Mi
Review №49

Amazing, friendly and knowledgable team!I was purchasing a used vehicle and needed a second opinion on some previously damaged portion to the unibody.They had two people check it over and treated me top-notch. I can tell just by the couple interactions of staff that you will be treated well too. I’m so thankful they were there to give me expert advice and wisdom. — from a very thankful person. They confirmed some things for me and explained why.

Kr
Review №50

Ivan is the Awesome! I have been to several body shops in Atlanta and this is by far my best experience. He took care of me and made the repair process smooth. Very professional and knowledgeable. I would recommend Universal Body Shop!!

ha
Review №51

5 stars review is nothing, they deserve 10 stars, what an amazing team, customer service from the moment you step on the shop until they give you the keys on your fix car was amazing. Im beyond satisfied with they way my car looks after the accident. Thank you Sergio for doing such a great job, I couldnt be more happy and thank to Mitzi for handling everything else with the insurance. I will highly recommend Universal Body Shop and Collision to everyone I know.4/29/2019 Once again I needed Universal Body Shop after another accident. Once again I highly recommend Sergio and his team for their excellent work and service. My car is back to 100% because Sergio didnt back down and gave in to the insurance companies low estimate. After a very stressful back and forth they insurance finally pay the full amount to fix my car. If you want your car fix right and no just a band-Aid repair, you can trust Universal Body Shop.

Go
Review №52

Just had my car fixed there, and they did an amazing job!!They were very professional and courteous. My car looks brand new again.Special thanks to Ivan at the front desk for helping me out and making this a great and pleasant overall experience!!Thanks you guys!!

No
Review №53

Awesome crew. They kept me informed along the way and worked with their vendors when incorrect parts showed up.Highly recommended and reasonably priced.

Mi
Review №54

I love these guys - everytime I need work on my car I know that I can count on them. They are professional, reliable and always accurate with the amount of time needed on my car. I usually dont write reviews but when a companies customer service exceeds your expectations I find myself in position to share with others. I highly recommend Universal Body Shop & Collision!!!!

Ed
Review №55

The service that I received at Universal Body Shop & Collision was exceptional. I have utilized their services on three occasions and have found their quality of work to be superb and their prices to be MORE than reasonable. I have recommended them to everyone that i know because I have never had a problem with the service and they guarantee their work.

Dy
Review №56

Highly recommend these guys. Seriously a level of customer service that I never would have expected from a body shop. The keep you updated and deal with the insurance company etc.

Da
Review №57

They did a great job repairing our Kia after the handle was crushed and door dented. They communicated throughout the process and helped manage the details that had to be handled for insurance.

Se
Review №58

The thing that I really like about this body shop is that they try to help you sincerely. If you are not satisfied with their works, you could talk it out and work with them. I got into an accident. My rear bumper was damaged. They only took a few days to to fix my car. At first, I was not 100% happy with their works because they missed some points that I requested them to fix. I left with my car that day. They called me back later saying that I could bring my car back so they could fix them for me. They added details cleaning and fixed the scratches at front on my car for free in 2 days after I brought my car back. Overall, I think this body shop is one rank higher than other body shops. I strongly recommend this bodyshop to everyone!

R
Review №59

These guys are way too good at what they do! Trust me, you need to go to these guys.They re-did my bumper for a very awesome rate. I didnt have to buy a new one, and they made the old one look like nothing happened to it.They are very highly experienced at what they do and I will be going to them again for any body shop needs.As a side note: Other places charged me 400 to 500 more. The dealer charged me 1500 more!

Mi
Review №60

Universal Body is amazing! They took care of my baby and made my car look even better than it did before the accidents. They kept me updated throughout the repair process. Mileydys a real gem 😉 Thanks Carlos and staff.

Kr
Review №61

Cant give a higher rating for these guys!I was rear ended and from the very beginning Ivan and Sergio have taken care of everything. Ivan went to bat with the insurance agency when they shortchanged the amount due for repairs, they offered great recommendations on how to go about fixing and were prompt in actually taking care of the repairs.The most important thing to me is that everyone here actually loves cars, and youll never feel like they are rushing you into a decision or trying to get you off of the line when asking questions. Ivan told me from day one that hell treat my car like its his own, and I can say that he actually means it!Ive already recommended Universal to friends and family but anybody needing custom work or just standard repairs should come work with these guys!

Ni
Review №62

Great people to work with. Repaired damages in a fast timely manner, made the car look brand new all over again. Lived up to the promises. Reasonable prices, great place.

Pe
Review №63

Universal is top notch. I did a lot of research before choosing a body shop and Universal was the right choice. I cant tell that my car had been in an accident at all. A lot of blending had to be done on my Lexus which can be tricky at times. They also use OEM parts rather than aftermarket which I was grateful for. Mileydy was extremely helpful as she kept me in touch through the whole process by giving me frequent updates. One big issue I normally have with other body shops in the past is the lack of communication and updates and this was not the case here. I will be recommending them to friends and family.

Ph
Review №64

Repaired Z4 front bumper in 2 days. Replaced with new OEM and repainted color matched perfectly. Excellent work and service. Recommend highly.

Ja
Review №65

Awesome service and professional staff!! I am very picky about where I bring my car since it is such a rare car. Prices are great and very honest work. I will continue to bring my Audi RS4 to Universal Body Shop!!!

Wi
Review №66

Did a great job on multiple cars I have taken to them. Very quick to respond to any inquires. Would work with them anytime.

Ro
Review №67

This used to be a good shop, but the latest repair work I had performed by them lacked the quality or care that I used to like them for. No attention to detail.They did a great job with the actual metal work, but neglected to match the lights, botched painting my wheels after taking an extra day - and today, I discovered they didnt bother to actually screw the undertray to car.

Em
Review №68

If I could give this place 6 stars I would. I had some minor damage from hitting a call box at my apartment gate and brought my car in for an estimate. Sergio greeted me at the door and after looking at my car brought it back immediately. The repair took almost no time and afterwards he made sure to walk me back out to my car and explain exactly what they did. My car looks as if nothing happened! I would definitely recommend Universal Body Shop and Collision if you are needing repairs in the Brookhaven/Doraville/Chamblee area.

Da
Review №69

Took my car here after I got rear-ended based solely on the reviews. Glad I did. Sergio and his team are very professional, thorough and keep you up to date with everything going on.Will recommend them to everyone I know that has the misfortune of being in an accident.

Ru
Review №70

They did a great job, on time as promised. Was very impressed and would definitely recommend.

Eb
Review №71

Brought my BMW X5 in with scratch on the front bumper. Sergio repaired it and returned my vehicle with exterior like it was when I purchased my vehicle!Great people to do business with, would definitely recommend!

Zi
Review №72

Amazing customer service and work! Glad to do business with them anytime of the day. Definitely recommendable.Thanks to them my car looks new again. :-)

su
Review №73

I did not have a good experience here. I saw the amazing ratings and then drove all the way from Alpharetta to get my Front Bumper replaced. After they gave me an initial estimate I dropped off my car, from that till I picked up they revised the estimate 3 times to 150% of the initial estimate. After I picked up my car (in the afternoon) I got back home and noticed that the Right indicator light was not working and there was some damage to the fender. When I took my car back to them they fixed the light but refused to acknowledge that the fender was damaged in their care. Before I gave my car for repair I took a look at the bumper and the fender (which is attached to the bumper) very closely so I know it was not damaged before. I went there with high hopes (I drove 3-4 times to this place from Alpharetta) and was utterly disappointed by the service. I will not be returning there for any services what so ever in the future.

An
Review №74

Outstanding service. In and out, outstanding customer service. I will be back.

Ma
Review №75

Very happy with the results.

St
Review №76

Matched a competitors price to get my business and did a great job on the car. Very responsive to calls and emails. Would definitely recommend them.

Gr
Review №77

Fair and personable owners and management. Competent service and experience with a variety of car brands.

Ri
Review №78

Got some huge scraped fixed on my car. They made it look good again. Great customer service.

Sl
Review №79

I have used their services more than once and everytime the customer service has been great. Fast quality work on my car. I would recommend them to anybody !

iv
Review №80

Universal Body shopped exceeded my expectations to the fullest. I have a 2010 BMW E92 M3 and refuse to take my vehicle somewhere that does not take care of the car as their own. I was told the M3 would be put indoors over night, and it was (I came at night to verify, and saw that it wasnt kept outdoors). The mileage on my car was kept at a minimal so unlike many other places, the workers did not drive it! (what a relief). Besides the small technicalities, this place did an amazing job with an amazing price. Everything that was worked on looked brand new. I was even offered additional services at a cheaper cost than the competitors in the ATL area. I have recommended this place to 4 of my friends and coworkers AND recommend it to anyone else..Friendly staff and fast service..I give it an A++

Ze
Review №81

They did work on my 07 BMW M5 and my Vintage 84 Audi Coupe GT...phenomenal work and service as well as a quick turn around..highly recommended

La
Review №82

If I could give Universal Body Shop more than 5 stars, I would. I will NEVER go anywhere else. The only two accidents I have ever been in were at the fault of the other driver. Both times, the driver was not paying attention and slammed into the back of my car causing extensive damage. That being said, not being from the area and being a woman, I was nervous about taking my car anywhere. So, a friend of mine, who has classic cars and only goes to Universal Body Shop, referred me.From start to finish, they have always gone above and beyond for me (both times). They are honest, have great customer service and do awesome work. The entire process is/was as seemless as possible. They are on the other side of town from me but having that peace of mind is worth the 30 minute drive. I hope to not get into any more accidents but they have a customer for life.*** Just to show the kind of people they are -After my first accident, my car was in the shop. I had to travel and it wasnt until on my way to the airport I realized my license was nowhere to be found. I remembered my passport was in my car (stupid, I know; wont ever happen again). Mitsy (sp?) from Universal Body Shop drove all the way to the airport, in rush hour traffic, to bring me my passport so I wouldnt miss my flight. Though I do not recommend anyone doing that or asking her to do that, to me, that just shows what kind of people they have running that establishment.

Al
Review №83

The best body work in town,very profesional

Fa
Review №84

These guys are awesome. Being a woman in the car world is like a man with Fendi purse LOST... Not only did they do a great job on my car but i can put that little extra money in the saving for my Fendi purse...Thank youuuuuuuuuuuuuuuuu

Ji
Review №85

Great work, very good price, pleasant, courteous, helpful, and trustworthy people.

ma
Review №86

Excellent Service and affordable price

Ma
Review №87

Guys did great job on my 2010 jetta. over all experience is veeery good ! i would higly recommend place for any kinda problem on your car that need fixin. great job, great crew, great experience, and yeah price is very good too.

St
Review №88

Great service, excellent, very accommodating, Mileydy in customer service is a great!

Br
Review №89

If you ever need your car repaired Universal Body Shop is the place to get your car fixed in give it 5 stars

Ka
Review №90

Carlos was awesome and Sergio was very helpful

Jo
Review №91

The best in town A++++++

Ha
Review №92

Carlos is awesome

Cr
Review №93

Overpriced...

Information
19 Photos
93 Comments
4.8 Rating
  • Address:5361 Buford Hwy NE, Doraville, GA 30340, United States
  • Site:https://carstar.com/locations/ga/doraville-15533/
  • Phone:+1 678-691-5409
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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