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Life Storage - Doraville
4427 Tilly Mill Rd, Doraville, GA 30360, United States
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Life Storage - Doraville
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De
Review №1

Ms. Deborah Caroll, is one of the most effective and efficient people in the company. She goes above and beyond, and definitely makes one feel welcomed.

bl
Review №2

Deborah at the front desk was super friendly, explained all their policies and it looks like it will be a great experience. Many policies are good for the protection of my items which is appreciated. Highly recommended.

Pa
Review №3

These girls and guys were amazing, very polite and pretty much help you out with anything that you ask!! I highly recommend them.

Na
Review №4

I rented a storage unit while downsizing and moving in with my fiancé and I have to say that this was a seamless experience! This was my first time renting a storage unit, so of course I had my doubts, however the cleanliness of the space and the customer service far exceeded my expectations! I received a discount for being a first time customer and accessing my space was always a breeze. The staff were always available to answer my questions and if I had to leave a voicemail they responded within one business day. My fiancé and I have recently moved into our new home and there have been no issues with my belongings that were in the unit for 6 months. I would definitely recommend Life Storage store #151 for your storage needs, theyre truly the best!Thank You for providing peace of mind when the present world didnt always provide the same.~Nanette Richelle

No
Review №5

Very humble, friendly and helpful. Good service. Debbie is great person.

Li
Review №6

I talked to Debbie at the office and Fred helped me when I got there. They were both excellent. I recommend this storage company to anyone. They both get 5 stars!

Ro
Review №7

Move in was super easy and not very time consuming. I have been renting a 5x5 unit here for 5 months and no complaints, I finally decided to move to a bigger unit but was worried about the move. I came in and met with Fred to ask about a bigger unit. Fred provided all information and made it even EASIER to switch over. He was extremely helpful/friendly and was able to get me a unit close to the one I am currently in.

An
Review №8

Fred was (fabuloso) really great on helping me today and he was really nice and funny.

Ju
Review №9

Debbie was awesome, helpful, and nice. Been here 11 years.

Br
Review №10

Very professional and friendly, especially Debbie. Really glad to find this place and the services they offer. We will recommend Life Storage to family and friends and will use again in the future. Nice to be satisfied with a business and their services. Keep up the good work.

BO
Review №11

Awesome customer service and very welcoming! Thanks Debbie for all your help.

Go
Review №12

Quick move-in….and excellent customer service!

Re
Review №13

My experience with life storage was like one of no other. Natalie was very kind and patient with me far as answering all my mini questions! She has excellent customer service skills, very resourceful and one of the sweetest most Politis customer service rep I’ve dealt with so far in the state of Georgia. I recommend if anyone is in need of a storage nice, clean and pest free give Natalie a call at the life storage location in Doraville Georgia!!!

Ju
Review №14

Very clean. The staff are all very friendly and run the place efficiently.I do wish they offered 24 hour access.

Pa
Review №15

Checking in was very easy and Debbie in the office is very helpful!

Br
Review №16

Great experience super friendly. Would highly recommend using storage here.Ask for Debbie

Da
Review №17

Mrs. Debbie is the best very friendly and attentive. Definitely have been using this facility for years, and will continue to moving forward.

re
Review №18

I had a problem and the gentleman on duty, Fred was more than gracious in helping me. Great service and a wonderful human being!

Ch
Review №19

Good staff not many units available

Ca
Review №20

Very clean and reasonably priced. Debbie was able to answer all questions and was very knowledgeable.

Ju
Review №21

Ive always found that dealing with the personnel, specifically Natalie Battle, has been very satisfactory. Natalie has been very helpful and efficient.Company policy, e.g. refusing to transfer rental name from a deceased spouse to surviving spouse with a death certificate, is a rediculous policy, especially when the survivor is now paying the rental fees.

Ma
Review №22

Great service and very helpful!

Re
Review №23

I thought Life Storage at Tilly Mill should know what an excellent employee they have at this location. Natalie is awesome. She has helped me find the perfect spot through all my changes and smiled through the process. She made my moving experience pleasant in a very hard time. Thank you Natalie! I hope your company knows how lucky they are to have you.

Jo
Review №24

This is an awesome location, everyone here is super sweet, and Ms. Natalie is beyond helpful! I would definitely recommend this particular one!

Pr
Review №25

Great service!Mr Fred was so nice with me!

Ch
Review №26

Easy process and very friendly. Thanks Debbie!

Tr
Review №27

When i entered their office i was greeted with a beautiful smile. Natalie drove me around to see a 10X10 storage unit. She was patient and professional kind spirit. She recommended the perfect storage for me. It really was a great experience. This is close to my home. I definitely recommend life storage to anyone who is looking for a good storage!

Ch
Review №28

Natalie was amazing and very helpful. Clean and safe facility. And ver conviently locatedShawn Durant

Al
Review №29

Updating a great year later, I had two units here and now Im moving to another state Im going to use Life Storage there solely because of how amazing it is to rent here in Doraville. The customer service is top notch!You simply arent going to find a cheaper, more convenient or helpfully no contact storage center. The service is top notch considering you can rent a climate controlled storage area and drive up to it same day without having to wait in line at a desk.

An
Review №30

Very good thanks

An
Review №31

Natalie did a great job serving my sister and I yesterday. She went above and beyond for us. Thank you Natalie for all that you do! FYI - I was very impressed how well she kept her office sanitized which made me feel extra comfortable. GO NATALIE WE APPRECIATE YOU!

Ja
Review №32

Great customer service.

TR
Review №33

Natalie is absolutely the best....Professionalism at its finest....great place....

Ro
Review №34

Always get amazing service ❤️

Ku
Review №35

Debbie super nice and efficient

Di
Review №36

Natalie the store manager is awesome great service always keeping us update about if they open really great service

Jo
Review №37

Its clean, well lit, seems to be maintained pretty well.

PJ
Review №38

Very friendly and worked great in my situation i urge everyone that wants to feel like family this is the place. Also Natalie is awesome sending more people to your location.

Ca
Review №39

Parking lot and units are very clean. Staff members are very friendly. Prices are according to size of unit .

Jo
Review №40

Just recently came in looking for a place for some things until I move, this location has wonderful costumer service. The manager on site is very helpful and leaves nothing unanswered. I feel good about using this company, people like her should be everywhere

Qu
Review №41

Well I cant say enough about Cevon. He is the epitome of excellent customer service. From the time we entered the door we were greeted with a warm smile after a long day of ripping and running. Its so refreshing to receive excellent customer service. We will definitely be back and continue to use Uncle Bobs Storage. Great customer service! We love Cevon! He should do a training for the new incoming recruits. Such a warm spirit. Thanks again Cevon!

mi
Review №42

Ive been a customer for a very long time. They keep the place safe and clean. Ive always been treated like family and never had any problems there. I highly recommend for your storage needs.

Jo
Review №43

Life storage has been a great resource for us. The folks were very helpful and the unit was clean. Pricing was reasonable. Amos was awesome throughout the check-in process and beyond. His customer service is top-notch. Thanks, yall!

Er
Review №44

This has been the best storage I have had and its employees have a great attitude and they take care of those who rent storage from here they are very kind-hearted and they are very professional and I gave them a 5-star rating and yes I would recommend for anyone to use this storage unit because your things will be very well taken care of and youll have a great experience thank you so much Life storage doraville

A
Review №45

Excellent customer service. Natalie was very efficient and accommodating.

Ch
Review №46

Natalie did an awesome job and she was very clear on the charges. Even though I dont like Insurance I bought it.

Me
Review №47

They were great and worked with me

Ch
Review №48

DO NOT RENT A UNIT FROM THIS COMPANY!!! They have a rat infestation at store #151 4427 Tilly Mill Road Doravillle GA 30360. All of my property was damaged. I have damage to chairs, holes in boxes the size of two large grapefruits, bedding that is shredded to pieces, and droppings every where!!!As I go to write this review I find that this issue has been reported more than 9 months ago. This is absolutely unacceptable as a facility to have not treated or notified tenants of the problem. Now, my entires life worth of things are ruined and irreplaceable. The store manager was not empathetic at all and was not helpful. I am in tears as I write this review. If I could leave no stars at all I absolutely would. Please save your items and yourself a heartbreak by doing yourself a favor by not storing here or any life storage facility for that matter!

Ja
Review №49

In Flowery branch. The manager was awesome. She showed me everything and was very informative. I appreciate her time. Thank you.

La
Review №50

Amos was extremely helpful and very informative. He was patient with us and very understanding after we had a not so great experience @ another location. We were down from Ohio, placing our daughters items from college in storage. Prior to leaving Amos made sure we had everything we needed and made sure we were able comfortable with entering in our code.

LY
Review №51

Natalie was very welcoming and helpful. She provided excellent service and I truly appreciate her.

Di
Review №52

Tiffany went above and beyond to help my wife and I during this time of crisis. Helping us to divert some of our payments so that we may continue to access our things rather than losing them. Thank you Tiffany. You are an asset to Life Storage and they are lucky to have you.

Aa
Review №53

Awesome experience. My unit rental was quick and easy. The staff was very helpful and friendly.

La
Review №54

Ms. Natalie was very pleasant, helpful, and patient. I appreciate how courteous she was and how smooth the process was.

As
Review №55

This place is great! Ive never gotten this kind of service at any other storage facility. The manager is great he helped me with everything I needed and answered all my questions. 10/10 would recommend this place to anyone.

Au
Review №56

Amos was extremely pleasant and helpful and made the process very stress free. He gave me as much time as I needed to view the different units and made some great suggestions. Definitely deserves commendation.

My
Review №57

The new person at the front desk front definitely knows what shes doing. Shes VERY informative and respectful and most importantly patient. Before, I was never able to reach anyone over the phone but now I at least get told to hold and she actually switches over to me. I would recommend them to everyone who needs a clean and very secure storage facility. They also have cameras just about everywhere.

Da
Review №58

Have used them in the past. clean and safe place. Also, they have a van which you can use to move items. it used to be free but now they are charging $30 and mileage.

Ro
Review №59

Great customer service is fantastic and property is always clean.Thank you very much.Ron.

Ce
Review №60

A great place to store. Natalie is wonderful.

Kc
Review №61

Ms Jenny has great customer service! Got the truck with ease and was able to get everything done with no problem! She explained all the details in the paperwork and asked if I had any questions. Definitely will rent next time!

Ka
Review №62

The storage attendants were awesome. I had a delivery for a unit and had no problems making the delivery, and they were very helpful getting me in the facility where I needed to be.

PE
Review №63

I want some winning at life storage and it was a pleasant experience I had a great experience with Natalie the manager and would recommend her to anyone that needs to rent thank you

Is
Review №64

The young lady that was helping me was very professional and patient. I guess the store manager walked in she was standing over the young lady while she finished up the paperwork looking over it. She made her charge me something I didn’t asked for. The way she talks to customers is unprofessional and the way she talks to her employees are unprofessional.

Pi
Review №65

We just recently used life storage for the first time and besides being one of the best customer service over the phone when you contact the 1-800 number they have great customer service and theyre Atlanta store located on Tilly Mill Road as well. Tiara Baker was the one who helped us and she went above and beyond to make sure that we were satisfied customers and could get taken care of what we needed to. They truly put us first and helped us in any way they possibly could. You dont find many people better yet businesses like that these days. So way to go Tiarra and way to go to Life Storage

Do
Review №66

The 875 Marathon Pkwy location in Lawrenceville, GA has the best customer service! Jennifer Ingole needs a promotion! Shes been consistently professional for the 3 years I had my things in storage. Five stars! I highly recommend THIS location!

Tr
Review №67

Good service

Ja
Review №68

Clean property !

Ol
Review №69

I had a good experience at this facility Natelie Mckoy was such a good help

ch
Review №70

Great experience. Miss Jennie helped made the moving process simple and easy. Friendly customer service and great price.

St
Review №71

This storage facility is definitely amongst the best of them all. Its impeccably clean, the employees are very helpful, plus their inexpensive, without comprising for in value. The second month is half off, you get to use a moving truck for free within two weeks of moving in, and the feeling of safety and security gives you great peace of mind while storing your items at Life Storage! Thats something that cant have a price tag placed on it in my opinion. Thanks Life Storage!

Cr
Review №72

Jennie, the manager, makes this place gold. She could not have been more helpful. Not only did she answer our questions and work through challenges, but she anticipated our needs and provided help. The units are great and conveniently located right off peachtree industrial. Highly recommend this place over other stage locations and chains. Customer service makes tough moves easier.

Ja
Review №73

Amos and Tiarra are great people. They strive to be the best in the business and they are! They will help anyone that needs it. I will definitely do business here again!

La
Review №74

Two thumbs up to Amos, great customer service, keep up the good work, for a new employee I wouldn’t of known.. the way you navigate through the process of helping me get my storage unit and the rental truck really came in handy....LT

Da
Review №75

This place is really nice. They have been super helpful to me, and got some good advice from the man that runs the place.Also, VERY affordable.

Mi
Review №76

Awesome service. Really great guy. Had the most fun time ever just renting a truck. Cevon is an awesome guy!! Will definitely come back.

Ke
Review №77

I would recommend everybody to use this place because the customer service is always top notch!! Kylie was very helpful and attentive to my storage needs!! Life storage is the best!!

Mr
Review №78

Outstanding facility. Its clean and the temperature is excellent. I have been using them for over 10 years and never had a problem. Excellent facility and I recommend everyone to use them.

Ba
Review №79

The reasons for my 3 star review are simple. While the facility appears to be well run and clean, they do not clearly indicate that you must have a lock and proof of storage insurance with you when you rent a unit. Its my belief that this information is not clearly communicated so that the business can use the opportunity to sell you overpriced insurance (when your homeowners insurance already covers this use) and locks. In fact, there is no legal reason why they cant simply have you sign a waiver that acknowledges that you dont have insurance and waives any claims against them that would have been covered by insurance. There are many other self storage companies that do the same thing, but I still believe that the practice is wrong.

Gr
Review №80

Ive been renting from Life Storage (previously Uncle Bobs) since 2004, and theyve always been great. The facility is clean and well maintained, the staff is friendly and helpful, and the rates are really good. Highly recommended!

Al
Review №81

Tammy and Cevon were very helpful. The units are nice and the whole area is very clean. They were prepared with everything needed to help make moving in easier. I highly recommend this place.

ja
Review №82

This place was super organized and very easy to deal with! I would absolutely recommend them to anyone. Malyia was so nice and professional

Se
Review №83

Very Clean Facilty, Awesome Staff . Keep up the good work!

Jc
Review №84

The lady Natalie was so kind and nice and extremely helpful....

Ti
Review №85

Tammy is great. Very patient and helpful. Great support throughout the process from start to finish. Highly recommended storage location.

Le
Review №86

Came on Saturday and Cevon Virgo and Tammy are the best customer service reps Ive ever met. They are very professional and efficient. Took care of us quickly. Facility is very clean.

Ki
Review №87

Ms.Jennie B has been more than helpful with guiding me with new info about making payment. I really appreciate it more than anything thanks a million

Sh
Review №88

Excellent service by all employees. They take the time to remember who I am so they know me when I walk in the door. I am pleased with my storage unit. All is very clean. I have had no problems and been very happy using your co. for the last 3 yrs.

Ja
Review №89

Ms.Tiarra Bakes shes a great lady i pay my storage on time in the store just to be brace with her joy shes a wonderful lady an she get things done

Go
Review №90

I Loved the customer service. Tiarra was very helpful in answering all the questions I had and made me feel secure in picking the right place.

St
Review №91

Cevon was excellent in helping me get set-up immediately and ready to go. Very friendly, professional and knowledgeable. Definitely recommend Life Storage if you need to store your stuff.

La
Review №92

This place is awesome! Crevon did an excellent job in service. He was very professional and considerate! I would recommend to everyone in the area!

Ch
Review №93

Reserved a unit online. They allowed me extend my reservation, while I dealt with getting my items delivered. The staff was very helpful and courteous. No complaints. I am very happy with my storage experience at Uncle Bobs.

Ro
Review №94

Easy to move stuff in, easy to move stuff out. I didnt have any problems with my items. Top notch security at Uncle Bobs Storage. If I ever need to store things again, I will definitely consider Uncle Bobs Storage first.

Hi
Review №95

Wonderful experience at this facility! The store manager, Cevon, definitely has the rhythm down and could pinpoint my exact anticipated storage needs. Excellent service!

Ce
Review №96

Awesome 🎯💯

da
Review №97

This location had the storage unit I needed as well as rental truck and provided excellent customer service

Le
Review №98

Ms. Baker and Mr. McDonald was great and pleasant I will becoming to rent my space mid-April, the location was clean and inviting

Ni
Review №99

Natalie was very helpful.

Kr
Review №100

The new manager is absolutely amazing . Very professional !

Information
25 Photos
100 Comments
4.9 Rating
  • Address:4427 Tilly Mill Rd, Doraville, GA 30360, United States
  • Site:https://lifestorage.com/storage-units/georgia/atlanta/30360/151-in-doraville/?utm_source=google&utm_medium=maps&utm_campaign=GMB-GA-151&utm_content=website-link&howheard=IGB
  • Phone:+1 770-455-3699
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:8:30AM–5PM
  • Sunday:Closed
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