Service department is willing to go above and beyond to accommodate your needs. Well rounded people within the whole facility.

Was looking for a Honda CR-V Hybrid, the first dealer I went to didn’t work out. Traveled to this one, Jim was great to work with, dove the suv got back completed the paperwork and off I went. Smooth and easy transaction. Thanks!

I called the service department to have my 2019 Pilot checked for a shuddering in the acceleration. The attendant quickly responded that it was normal. I then reached out to another Honda dealer who quickly diagnosed the problem and completed the repair satisfactorily.

I wish I can give less then one star. Don’t take me wrong staff is friendly. But not willing to understand someone’s problem. I bought my Honda Odyssey 2020 from them and it’s not even a year both left side tires getting flat on me. I went there and asked them to help me with a car or shuttle but they denied on both. When I ask how long it will take they didn’t had answer on that too. Even soon after I bought my car they called me for recall fix that time too they didn’t provide any services. They should understand people have young kids they need to be picked from schools. Also people don’t have luxury to have multiple car or people can’t arrange their pickup.Also don’t blame this on COVID as I have other car which my husband uses it. We do get all services from Chevrolet.

The gals up front are nice and they took care of me fairly quickly. Sales guys were nice as well.

This dealerships cooperation is non-existent, attitudes are sky high (not in a good way) and dont even bother trying to talk to someone in charge to get an issue resolved because the managers ignore their customers.

These folks have always been great people, kind, and helping thru your buying and selling. Service is great too, fast and dependable. Bought 4 cars there and will always buy from them

Excellent customer service. Pleasant staff. Thank you Jerry, JP, and Robert!

Brought my car there got a recall for my accord called service dept 3 different times on different days never could talk to anyone on the phone what kind of service is that going to enterprise next time

Needed a nice new car for my wife that would be reliable, stylish, and long lasting. My buddy always had good luck with Honda so I decided to give them a try. Within 2 or 3 days Frankie had us in a new ride. Fair price, no haggle, no bs. The Accord is unbelievable. Feels, looks, and rides like a 50,000+ car. Interior is spacious and luxurious, technology is next generation, and it looks sharp. LED headlights are killer as well. Maybe we will have some good luck and go over that 200,000k mile marker.To sum it all up, if you need a new car, go see Frankie. Seriously a no bs guy, not pushy at all, and a very fair negotiator. I’ve NEVER been to a dealership and had a good experience. Other dealerships I’ve dealt with are ruthless. People just wanted to be treated right, and that’s where Frankie is your man.

Almost 2 hours for just an oil change without tire rotation. I requested for rotation since I didnt get one last time. They told me the tires were fine but last time that it was getting close to needing a rotation. I could tell it needed one because in 2 months between service I had put 10k miles on the car and it was starting to pull to the right. I informed the service dept of this and wasted the tools them i had a trip to Kentucky and wanted the tires rotated. It was also after 5pm, when they told me that the front tires were better than the rear ones and didnt need rotated, which is the service tech quitting time..hmm... the previous times it took them about 30 min to perform an oil change. This time was 1.5 hours. Also my last receipt was $30 this service was over $60. That means the labor has doubled in the 2 months in between my services since both services there was no difference in oil and parts. I also drive an hour just to have it done at Jim Skinnard Honda, for them to have my business. I feel like the service dept is unorganized, lazy and always behind. I feel like I was taken advantage of, that I was led on with lies and my time was wasted. My apt was at 330pm my car sat in the back for at least 45 min before somebody started service on it. I got out around 515pm then they said on the receipt that the labor was 1 hour but was really almost 2 hours. For a basic oil change? I will no longer be going back. Jim Skinnard of Honda just lost my business as a customer.

Friendly people . Were able to get just what we wanted.

My sister purchased a new vehicle from here &the sales associate Michael Chancy was wonderful showed her every feature the car has &all the other fun gadgets he were helpful patient & friendly!! SO if youre car shopping for a Honda whether its a car SUV or van Michaels your guy go by Jim Skinner ask for salesman Michael Chancy👍👍👍

I got my 2 Hondas from Jim skinner and I couldnt be more satisfied. I completely recommend this dealership to anyone. very friendly people who work hard to get the payments and other factors where you need them to be. go to jim skinner, you wont be disappointed.

Best honda Dealership better than boll weevil

Staff was very friendly..wait time wasnt too long..the waiting area was very clean..will definitely be back

Just bought a used vehicle from them. I had steve as the salesman. He was awesome and helpful. Better than any of the people at the other dealerships that I have met. The staff was helpful and kind. I will be coming back for sure!

Jerry Hutto is the best.. I will be back to see him and if anybody is looking for a great salesman to work with, Jerry is your guy.. Thanks Jerry

Great deal! Great people!

LOVE THIS PLACE. GREAT DEALS. THEY LOOK OUT FOR YOU

Wish there was a minus star, very bad service dept

After having dreadful experiences at the Honda Dealership in Panama City, we decided to drive to Dothan and test drive a used car at Jim Skinner. Totally worth the drive! My husband and I had such a good experience here, we talked about it all the way home. Respectful, knowledgeable, kind and transparent. This was the best car buying experience we have encountered thus far. We highly recommend!!! Shout out to Roderick and the team! You guys made our day!

I got my very first new car at Jim Skinner Honda in Dothan, Alabma and they were very helpful on educating me on every car I asked about. I enjoyed buying from them. They treat you like your not just a sell to them.... I give them a ☆☆☆☆☆ star rating... Thanks Jim Skinner Honda for all your help.

Got fast answers. Didnt lead me down a path

Jerry Hutto made my car buying experience awesome. Love my new Accord! Thanks Hutto

Great Dealer. Bought my husbands truck from them and now Im about to trade my Honda in on something new. Great group of people

A+ service! We drove from out of town to purchase a new civic. No hassling and they made the best deal. Tim was excellent at giving us the whole tour of the car, just great filling us in, and got us right where we wanted to be for price. He even helped fix our other Honda! Robert was great at getting our financing done quick & with ease. No surprise fees or extra out of state charges later. They were very professional and friendly but made us feel at home. If we are still in the area we will lease again or even consider buying from them. Before you go somewhere else, give Tim a call and see what good deals he can helpYou with.

I recently purchased a used vehicle from Jim Skinner and it was the best experience, through out all of the vehicles Ive ever purchased from anywhere. It was no hassle at all. Christine was the BEST ever. She went above and beyond the call of duty before, during and AFTER I purchased the vehicle to help make it a pleasant exchange. Wonderful place. I would definitely go back again and recommend them to anyone else that is in need of their services. I usually dont write reviews, but this was such an extremely good experience, it deserved me to take time out of my schedule to make sure they get the praise they so deserve. Thank you, Christine.

Friendly staff service are fast and done correctly

Always a pleasure to get the car serviced here

I love Jim Skinner Honda service and dealership.. They are helpful and always try to work me in when I need to come in and take care of whatever I need. Snow is a great mechanic too. I missed him when he was out. Beth and Ricky are always helpful and so is Mr. Doyle..Great folks..

Great service and great to deal with!

Stopped to get information they were very helpful

Great. And efficient service

This place here......well its just awesome. Dont really know about the sales area but the shop and mechanics, I believe are the best around my area.Ive owned 3 Hondas since 1990, none Ive bought came from there. They have honored my warranties even after they elapsed. I recommend anybody that needs auto repairs to take there vehicles to them.....and ask for Steve. He not only one of my best friends and like a brother to me, hes been my mechanic going now 20 plus years.

The service and the staff was so polite and professional

Awesome customer service! Very pleased with the time spent there as well as the car I purchased. I had high demands with a strict budget. My salesman, Clinton, went above and beyond to grant my wishes. I am so pleased with this dealership and refer everyone I know there. Ask for Clinton!

Beth and Ricky who work the service and repair front desk at Jim Skinner Honda both do an excellent job! I am a repeat customer and have been helped by them on multiple occasions. They are both very professional, knowledgable, helpful, and prompt. I will continue to be a customer and will recommend them to others. Thank you!

Y’all go see Frankie G!

Bought a used Toyota highlander. Got a decent deal on it but the salesman was very shady and I had to immediately get the vehicle serviced by Toyota of Dothan because it was way overdue for oil change but I didnt know because instead of changing the oil before selling it they simply removed the sticker. Untrustworthy folks. I was told by trustworthy technicians that the oil was pure black

Bought my 2019 Odyssey there and they are very nice people.

It is a great place to go for your car nice people working there

Called the service department and they hung up in face as if they didn’t want to answer the call. I called the second time and the next service rep was very rude and spoke as if he didn’t want to be at work. I know it’s New Year’s Eve and people want to go home but it’s still a business you should show every customer respect. I wouldn’t want anyone with this type of attitude working on my vehicle.

Salesman was friendly but trade process was unknowageable, and significantly under KBB price for perfectly good vehicles.

Normally I hate going truck shopping,but jim skinner Honda was a pleasure to deal with all the way from the salesman to floor manager,to finance. A+++++++

Great service! Very nice people (Beth and Ricky) when you schedule your appointments.They are very pleasant and do their best to work with you.

I must love it jest bout my second car

The service staff is always friendly. The only negatives I have ran into is they havent had parts to service my vehicle, when it was scheduled days before. When doing the airbag recall replacement they marred the plastic trim on my steering heel. They were supposed to replace it, but a year later still havent.No matter what the are way better than the dealership in Enterprise. That place has terrible service. So even though I live closer to the one in Enterprise now, I still drive to Dothan.

Fast. Dropped my vehicle of needing an oil change, new serpentine belt and diagnose a vibration. Called me after one hour. I’m very impressed.

Jim skinner Honda has been around for years. They sell a great great product and honest

The people were very nice but they didnt have the part that I was told they had before I sat the appointment up. Now I have to drive another 120 miles round-trip to get it put on not real happy thank you

Bought a used vehicle for my youngest child. They were great at finding just the vehicle to fit his needs and his pocket book. They treated us great -- fast and friendly deal with great service after the sale.A+ sales and service !!

Never have I had an gentleman raise his voice at me especially an owner of a dealership. I will not be talked to like an idiot. I drove 45 minutes due to the owner telling me on the phone a price out the door and when I got to the dealership it was $11,000 more

Had a recall service and they were very quick with the repair and very friendly and helpful.

Being this our 2nd Honda CRV from Jim Skinner the sales staff was great in every way from the time we walked onto the car lot till we finished with our new Honda. The salesman Andy was very good at explaing everything on the car and how it worked . Thank you so much .

Friendly. Helpful. Service check list.

I bought a car from here and they got good mechanical service for oil changes

Love my Honda dealership. Clean facilities. Friendly staff and knowledgeable sales reps.

Awesome and we are happy with our new used car.

We were just in the market for a new pilot as our 2010 pilot was getting older and we wanted something with a warranty and new features. I did the whole internet search thing, getting quotes from different dealers in multiple states and came across Jim Skinner Honda by accident. A dealer that was closer to us sold the car that we wanted and I wasnt completely sold on the offer that they gave us. Tim Ackley was the salesman that responded to our interest request and the conversation started from there. They didnt have the exact color that we were looking for but had a demo pilot with extremely low miles and offered a great discount/quote. Tim knows pretty much everything there is on the pilot and was able to explain everything to a Tee. So happy we were introduced to him. There are many different type of sales people out there and he is a low key, best price, no haggle or pressure kind of guy. Per the quotes I saw elsewhere, even TrueCar certified dealers, they were the best around even taking into account this was a demo.In the end, we got a very favorable price, competitive offer on our trade-in, and great experience at this auto dealership. Very smooth. I will recommend them going forward.

Just called about an alternator for an Integra. Were not an Acura dealer. Ok, how about an alternator for a 2000 Civic Si. Instant response of No we do not.Great service...

I was a thousand miles from home when I visited Jim Skinner Honda yet I felt like family. Friendliest staff ever!

Have always been a good place to have your car serviced.

Very nice,well ran store. Charged me $95 to re-program remote that cranked my car (could have purchased new remote for about same price).

First time car buyer, recent grad, and just started a new job back at the beginning of August. Tim Ackley was extemely knowledgeable, helpful, and gave me the confidence that my new Honda will go far with me, so long as I take care of it. He even came on his day off to do the sale! Great CX!

Good deal. Ask for Scott.

Always the best!! Friendly and efficient!!

Very pleasant. No one rushed us. Mr.jerry

This is the worst service I have ever experienced in my life, with a car dealership! They are thieves, and charge you WAY more than what parts really cost. They do things to your car without telling you as well. I would not ever recommend someone coming to this crooked dealership.

Very bad customer service from sales to maintenance. When shopping for the new Pilot I now own, I went to a dealership out of town because of the way I was treated here in Dothan. I have owned it a year and was going to do my maintenance at this lot because of location. The maintenance department is just as bad as the sales dept. As hard as it is to schedule maintenance, there must be somebody having work done there but it wont be me.

All the salesman there are nice very helpful and great people

They cannot do the simplest of things. I had an oil change and tire rotation. They did not do the tire rotation and they did a poor job on the oil change to a point which I had to replace the engine. Then one of the service employees kept hanging up on me. Now I have even more issues with the vehicle. It dies weekly and the service staff is completely clueless at their jobs.

Parts and service department was very helpful. Sales experience not so great.

Wont ever buy a Honda again. Pick any other brand. Local dealership was responsive but the level of customer support and professionalism at the Honda office is pitiful.

Love the new Civics.

The salesman was very knowledgeable and answered all my questions. He showed me the details about the car.

Very unprofessional service staff, both on the phone and in person. I drive an extra 30 minutes to do business with another Honda Dealership due to past experiences with the Jim Skinner Honda Service Department - It is well worth the drive.

Bought a new car here best service on the loop

Horrible customer service. I talked to a internet manager about a 2010 Honda. They said it was available and I could come see it. We also worked out a out the door price. I was driving from 3 hours away to see this vehicle. Thank god I called this morning bc they said they had sold the car after they asked me if I wanted it taken offline so that I could not lose this car. When I called the customer service Perrier were very rude alone with the sales man I talked to. I read all these bad reviews on this place and tried not to let it changed my mind about buying this car but after talking to them and hearing there attitudes. Internet manger docked her just wasnt gonna contact me back thats why I called this morning to find out it was sold yesterday. So do yall just ignor potintial customers bc your scared to tell them a vehicle or do yall just lack common curiosity and manners to tell me that its not available and to drive 3 hours would be a waste. THEU HAVE A 2.9 star rating for a reason. Dont go to them. RUDE PEOPLE.

In and out in 3 minutes very sweet people

Looked at the 2018 Honda Civic Hatch Sport. Wanted to see a Type R!

Best dealer for a vehicle in Dothan Alabama.

Called for service appointment, the lady who was making the appointment decided to start another conversation with a co-worker while taking my information down for an appointment. She then asks me again what day i wanted to come in for routine service..... I thought the Chevrolet dealership was horrible!

Repair shop manager is not helpful or knowledgeable

Went above and beyond to help my son and daughter in law to get into a vehicle at a payment plan they could afford.

See Michael Chancy #buyhere #honda #cars

I went to this location with specs in mind, and although I did not find what I wanted exactly, I drove away satisfied.

Service was terrible! Very unprofessional staff and service manager. Car sat for almost a week before it was looked at, and had an appointment a week out! Then I was told by the manager that they have other cars besides mine they need to work on. Next time ill drive to another honda dealer even if its out of my area.

Always very nice!

They have great service.

GREAT AS ALWAYS

Got to me real quick!

Quick and efficient service.

Would highly recommend

Very good service department

Once again great service.

Good folks not American vehicles

Great people to deal with.

Good service - fast!

I love my car