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Southern Tire & Auto Center
5841 Stewart Pkwy, Douglasville, GA 30135, United States
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Southern Tire & Auto Center
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Jo
Review №1

Top notch service. Stopped in because I needed to have a tire plugged. Shop had me in and out in about 20 minutes and even rotated my tires. Shop guys were pretty cool too.Price was more than fair. Cannot recommend enough.

An
Review №2

These people are great at what they do. They provide professional work at a good price. Ive been seeing this company from my time as a college student on a budget and to this day. I highly recommend their services.

RO
Review №3

FANTASTICLY PERFERFECT..From the first hello to the mechanic taking me back and showing me my issue, and fixing my issue.you can tell the staff are happy with their jobs.They got me right in. Yes u are going to wait..get over it. Their waiting area is comfortable and the no stress atmosphere is pleasant.

Bi
Review №4

I love these people. Low car friendly, will work with you to get the job done. My car is lowered pretty low (3 inch clearance) and I needed new tires asap for a trip. I was turned down by 4 other tires shops, aggravated, because its not that hard, I tried these guys out due to being next to a taco bell, lol, and they said absolutely no problem, and got to talk shop while they mounted my new tires. Will be only place I go in Douglasville

Ja
Review №5

Excellent service! Great prices and they get you in and out quickly. Highly recommend this place.

Ba
Review №6

I love this family owned business! It has the old fashioned mom and pop vibe, which is rare now a days. Theres a husband and wife team who are always helpful and try to get great deals on a set of tires. If theyre not too busy, you can expect to wait no longer than 30-45 minutes. Back in November 20, I ordered 4 Toyo tires and only had a 30 minute wait time. However, I had to wait over a hour on Tuesday. To their credit, they work off first come, first serve basis and every bay had a vehicle in it. My service tech, James, was respectful and fast with rotating and balancing my tires. Once my car was put on the rack, he was finished in less than 20 minutes. Im a customer for life!If I had to recommend anything, it would be possible appointment times and re-opening the guest waiting area. Due to covid-19, guests have to sit in the area where they are working on the vehicles. The noises are quite loud and Im not a fan of smelling different car fumes. In comparison to my overall experience, these recommendations do not change my 5 star experience!

Ca
Review №7

They are great folks to deal with.

Al
Review №8

I have been coming to this location since I moved to Georgia last year. I use to bring my 05 avalanche here and even bought 4 tires for it. I had a couple of issues with getting them to grease my avalanche. I had 7 grease zeros on that one and they would always pull it out without greasing it. I now have a newer silverado with a lift and large tires. I bought 2 tires they had to order to match me set. I also got a tire rotation and a synthetic oil change: grand total of a little less than $1000.00. This time I did not tell them when I dropped it off to remember to grease the zerks. So once again when I picked up my truck and stuck my head under to see if they had been greased they had not been. I explained to the very nice lady that works at the front the situation. She said she would take care of it and came out to get my truck to pull it back in. I walked up on the conversation between 2 mechanics where they were asking her what’s this about we didn’t grease it? I explained to the 2 of them that there are 2 zerks on my truck and they need to be greased. The woman explained to me that most cars don’t have grease fittings. I’m sure most cars don’t but of all the trucks I have ever owned all have grease fittings. The mechanics seemed baffled by my accusations of not greasing. I stuck my head under (like i said my truck is lifted, it’s easy to see) and showed them where the grease fittings are and explained that if he were to just grab his grease gun he could do it quick and easy. He then mumbled something with an F-bomb witch I ignored at the time. He said no and said he needed to put it on the lift. So after moving my truck again into the bay that had a lift he proceeded to locate the zerk. I asked him to clean off the zerk before hooking up the grease gun. He did not and attached the grease gun and gave it 3 pumps he walked over to the other side. I once again asked him to clean off the zerk before greasing it so dirt doesn’t get in. He said quite snotty that the zerk has a spring loaded ball that will prevent dirt from getting in. So I explained to him that if the zerk is dirty before you hook up to it, all the dirt on the zerk gets pushed into the fitting. So he wiped it off and greased it. He then went back to the first one and wiped it off and greased it again (a little late for that bud). So after dropping almost $1000 he won’t honer my simple request that literally takes .5 seconds to wipe off. I have accepted that most if not all oil change places wont grease vehicles any more or look to see if there are greased fittings, or even ask if the vehicle has them, but to give attitude, language, and literally do the exact opposite of what I requested in order to preserve the integrity of the fittings I had to post this review. What else do they cut corners on? And to literally listen to my request and not do it while I’m standing right in front of him?!! What did he seek to gain from that? And to act like I didn’t know what I was talking about only shows the ignorance of the mechanic.Not a place to trust or at very least the mechanics that work there cannot be trusted. What do they do or don’t when your not watching?Update:I noticed a wobble in my steering after driving my truck for a couple of days. I chocked this up to me not being use to the new tires. After driving on the highway for the first time this morning I noticed the wobble significantly worse. When I got to work this morning I popped the covers off my wheels to find 1 lung but off (see picture). I put the lug nut back on and went to all the other nuts to check and found 2 more that I gave a 1/2 turn to. I then checked the tire pressure. The 2 fronts (the old tires) were at 40 PSI witch is the max allowed per the tire(see picture). The passengers side rear was at 56psi and the drivers side was at 60psi! 50% higher than what the maximum allowable pressure on those tires are. More about an oil filter but out of space. The owner informed me he can do nothing besides bring my truck back in (I have already fixed everything) and talk to his employees.

Bu
Review №9

This is my go to place. These guys do everything you need, except transmission work. The people are great. The work is top notch. And they dont try to squeeze the last penny out of you.

We
Review №10

Very nice owner. Recommend this company. Will definitely be dealing with them in the future. If I could give them 10 stars I would.

Jo
Review №11

I came in with brake problems. I told the mechanic the problem I had and told him I had already had it diagnosed. He told me that there was no way possible that what I had mentioned was the problem. So I allowed them to swap parts . Grant you I did have some brake parts that I had burnt up and they needed to be replaced. Came to pick up vehicle drove once and problem still exists. They only know how to throw parts at the problem. The owner had told me that we could try replacing the brand new parts to see if that would fix it. Decided to take to a mechanic that would fix problem instead of allowing me to have a wishing well to toss money in hoping it would fix it. Came to pick truck up and one of the rude techs told me my truck was a pile of junk. Did not appreciate paying $1500 to not have problem resolved and to be told I have a piece of junk. If you just want parts changed yeah maybe but if you want resolved problems not the place.

Ju
Review №12

I’ve only gone to southern tire and auto a couple of times. On my most recent set of tires I’ve had two issues. The first issue is that they put the wrong sized tires on my vehicle. I’m very busy all the time so finding the time to even bring the car up there was a hassle. Actually the whole reason I brought it to them is because they were near by an errand I was running. I then had to find time for them to fix the issue. The second issue is they cross threaded one of my lug nuts. I noticed this when I was going to change me breaks. I sheared the stud right in half so now I have to spend more time and money which I don’t have.

Ma
Review №13

Great people and Great service. I definitely recommend them for any of your automotive needs!!!

La
Review №14

Quick and easy! Friendly staff. Thanks for rescuing us on our 14 hour road-trip Southern Tire!

Ar
Review №15

Fast and very friendly service. Recommended place to go!

Ca
Review №16

This place is like family, literally! Im not only going to give them a good recommendation or review because its family. They really do good work. The work is quality, they take their time and the man who worked on my car went above and beyond to try to find out everything that was wrong with the vehicle as far as the oil leak, he wrote everything down for me so that I would know in case I have any questions. Theyre just very professional but at the same time, you feel like family as soon as you walk through the door. I watched the way that my cousin spoke to the other customers and she treats them and talks to them the same way she talks to me, like family. They have a good place going and she works very hard and drive very far to get to work everyday so shes definitely got her heart in it and in the right place and she will help you anyway she can. Shes a good person. Anybody that goes here knows that Diane is just wonderful! The whole staff seems to be great Im very professional and they really know what theyre doing!

Ca
Review №17

They were super friendly and got my car in and out in about 20 minutes. I was planning on buying 2 tires but the mechanic came back to let me know I only needed one and he didnt want me to spend more money than necessary. Ill definitely be back. 😁

Sc
Review №18

Fair, friendly, fast!

Br
Review №19

I purchased tires at another shop but I brought them to Southern Tire to get a second opinion. Jose helped me identify any inconsistencies and treated me as if I was a normal customer, regardless of where I purchased my tires from. They have made a customer for life with me and I will now use Southern as my 1st stop when I need car help. The whole staff was friendly and seemed like they genuinely enjoyed there work environment. The service I needed was extremely quick and affordable! I wish I would have purchased my new tires from Southern Tire. Next time you are in need of service or tires I highly recommend Jose and his staff!

Da
Review №20

My wife bought 4 tires from Southern Tire and I will soon. We love this company.

Yv
Review №21

Excellent staff. Quick service. Believes in servicing the customers not taking advantage of them!

Ti
Review №22

Jose has done all the work on my cars, very satisfied. 2 yr customer

Ki
Review №23

I will never go anywhere else. This day and age it is almost impossible to find a place that you can trust. I have bought tires here whenever any of our cars need them, oil changed and now my brakes. It was a great price and incredible job. It is nice to know you will have your car done right and at a good price. They are very honest.

Do
Review №24

Had a nail in my tire. Southern tire plugged it. He said because of where it was it may not hold. It did hold. Decided to get new tires because I had very little tread left. Within 30 minutes they were almost done. My brakes were getting low, so I decided to get brakes on the front. With all that was done it only took 1 1/2 hours. They were competitively priced and very nice.Very wary about some places in Douglasville like 3 hour wait time for about oil change with just a few people in the establishment. 4 hour wait just to pull my vehicle tip check my tires.I dont have a lot of time just to wait. I appreciate them finishing quickly.

Ca
Review №25

Good people there, good prices, great work

ch
Review №26

These guys put a patch on for me today. Ive also had them install some tires, theyve been friendly fair and informative

Ma
Review №27

Good

Ja
Review №28

I bought 4 used tires. I was hesitant about buying used but the guy assured me they were in good shape and my pregnant girlfriend would be a able to get to Tennessee without a problem. Well. She had a blowout at liberty road the very next morning. A week later another one blew out. Upon closer inspection all the tires are dry rotted 2 had a manufacture date of 2013.A friend of mine bought some used truck tires and one broke a belt within a few days.Take your business elsewhere.

Ja
Review №29

I go here for ALL of my tire needs. New/Used, they have it! Service is excellent and speedy still guaranteeing quality. They even make sure you are aware of any other issues that may be developing if they see them with no pressure to get it fixed with them. Their customer service makes me not want to go anywhere else.

Ti
Review №30

I brought a tire in from a different car to be replaced and they were so friendly, fast, and affordable! Not only that, but I mentioned that I needed new tires for my car soon, but they are a strange size and hard to find. They not only found the tires I need but were able to give me a quote on the service which was far better than any place Ive been to. Not to mention everyone was SO nice and friendly. Ill be going to replace my tires there next week.

Ad
Review №31

Dropped in on a Saturday afternoon with 2 used tires in my trunk to mount and balance. No trouble with my non-standard size differential request...told them what I wanted and got it. Owner extremely helpful and pleasant. In/out in under 30 mins. VERY pleased with the service here. Will be back and will be sending friends/family as well.

Kr
Review №32

I went to this place for some used tires. My vehicle was riding terribly. Three weeks after replacing the tires one of them blew out. I knew there was no warranty on used tires but spoke to the owner and he looked at the tire and then gladly replaced it at no charge.My vehicle continued to ride terribly. Pulling so hard to the left that I could barely steer it.I took it back and owner checked it out.Long story short, I needed an alignment. After taking the tires off and inspecting, the problem was much bigger. They had all of the parts IN STOCK! They even threw in a free tire because of the damage riding with damaged ball bearings and pistons had caused.I was blown away by their professionalism, courtesy, and customer service. Now my car rides sooooo smooth! I love it! Im very happy! Will always take my car back here for service!

Le
Review №33

Had my engine replaced and they did it fast and the service was excellent

Je
Review №34

They always seem to go above & beyond for their customers. Everyone is so nice & helpful.

Ni
Review №35

Excellent Service. Very knowledgeable. Trustworthy work. And Reasonable prices

Uc
Review №36

Really good at finding more work to pay for

By
Review №37

The staff is courteous and knowledgeable. Prices are very competitive. Nice waiting area. Would recommend to my family and friends.

Tr
Review №38

Always great customer service! Weekends can make for a longer wait, but the waiting area is clean and comfy and the owner and his wife keeps you updated!

Ja
Review №39

Do not go u will be f over bad not a good place to be

Se
Review №40

Ive had lots of work done here. They are very honest and the pricing is the most affordable Ive ever found. Im never taking my car anywhere else.

M
Review №41

Went in to get my tire changed and before i left i was ensured my tires were the right size for my vehicle i get home and discover my tires size is 10 sizes above the pro rated size of my rim, just check the work done on your care before leave.

Bi
Review №42

Honest people.....good work

Ja
Review №43

Normally I have amazing customer service. The girls working in the front are lovely, but I went in for a evaluation or diagnostic of the problems in my car, and the mechanic told me I had pests in the engine, eating my wires and possibly something else. Obviously I don’t know anything about that, so I’m very shocked . I had a personal mechanic of mine come out and check the engine and he’s said there was no nest, and as he replaced the wires, he said he saw no sign of any bite marks or chewing on the wires. Not only did he charge me less, but he gave me honesty. The lack of integrity it took for this mechanic from southern tires to lie and tell me something that wasn’t true in order to charge me more is appalling! I would Say always get a second opinion. And don’t just trust any mechanic. The dishonesty is unacceptable when people like me come in and put my trust in someone who claims this is their profession. Just terrible.

Am
Review №44

I went in to see if they could install a battery for me. before coming here I went to OReillys and was told that a new battery was $129 but they couldnt install it so to go across the street. I was quoted $226 to install a new battery that they go across the street to OReillys and get! Thanks goodness I left and went to my Ford dealer ( Hardy) where I got a brand new market battery with 3 year warranty, new battery pads, and installation for $157. Dont go here if you are in need of a quick fix they will take advantage of the situation! BTW Also called NTB for a quote as well and they quoted me $167

ki
Review №45

Very friendly and reasonable will not go any where else for my services....

So
Review №46

Always reasonable and never try to sell me something I dont need. I will be a loyal customer for as long as I drive.

Pa
Review №47

Honest, efficient, reasonable prices, excellent used tires.

Ly
Review №48

Amazing!! Came here to get a tire put on after mine went flat. Very fast & good work. Great prices too!!

Me
Review №49

Great service at good prices. Very informative staff that do quick reliable work.

Fr
Review №50

Great customer service and they got the job done right

Bl
Review №51

See Jose for great prices and service on new and used tires. Honest and fair.

Co
Review №52

When i first dropped my car off I got frustrated because the mechanics started talking to me like i was stupid (probably because i’m female) when all i did was ask a simple question. I let the lady inside know how rude he was and she tried to cover him by saying he had a toothache. Then, when i returned to get my car the total had gone up since i left and i asked why. Turns out they added power steering fluid and charged me $8 for it WITHOUT my permission. i never mentioned anything about doing that and they never asked me. And lastly, when i told the lady i would dispose of my own tires instead of paying $6 for that another man looks at me like i’m crazy and says “you know you can’t just throw those on the side of the road” again assuming i’m stupid. So i guess if i had to say how my overall experience with Southern Auto and Tire made me feel i would say disrespected and disappointed

Da
Review №53

Needed two back tires. I was in and out in less than 30 min, very friendly, they made me feel like a repeat customer but it was my first time. I will go back to them any time I need help.

Be
Review №54

Ive used these guys multiple times for tire replacement and repair. Theyre fast, affordable, and provide great customer service.

Ta
Review №55

Not trustworthy! Very disrespectful owner, and he lies about what happened at his business...even though he wasnt there when my car was being serviced. Went in for a simple oil change, got back an absolute disaster...AVOID! Straight up!

Ma
Review №56

We the best come check us out

Ev
Review №57

Great prices and honest staff.

My
Review №58

Great customer service. Friendly owners and staff.

la
Review №59

They are and very nice up there😁

La
Review №60

Best price and quality service

VI
Review №61

Jose is cool

Ri
Review №62

Unprofessional and not knowledgeable. Won’t be returning!

an
Review №63

Told me a price over the phone get there to pick up my vehicle price went up 100 dollar second time they done this to me.

Ch
Review №64

They are easy to work with.

Gr
Review №65

Owner takes tlme with customers.

Am
Review №66

They didnt what to put the lug nut back on my car. They treated me like I was stupid and didnt understand anything about cars! Will never use them again!

ma
Review №67

Fast service

An
Review №68

Excellent service

Le
Review №69

Location and services

Information
7 Photos
69 Comments
4.2 Rating
  • Address:5841 Stewart Pkwy, Douglasville, GA 30135, United States
  • Site:http://southerntireautocenter.com/
  • Phone:+1 678-217-5553
Categories
  • Used tire shop
  • Auto repair shop
  • Tire shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Quick visit:Yes
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