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The Furniture Company
6967 Concourse Pkwy, Douglasville, GA 30134, United States
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The Furniture Company
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Jo
Review β„–1

I furnished my whole house with Mr. Cliffs help. The manager was also so help with getting me a affordable discount even on some items that were already on sale. I was happy with my service and purchase πŸ˜ƒ

Pa
Review β„–2

I love this store Faye is the best can’t wait until the next purchase love the quality of the furniture

Al
Review β„–3

Mr Cliff and the whole staff was helpful and sweet. They are absolutely amazing and welcoming. They helped me find the perfect furniture and the process was fast and easy. Highly recommend the Douglasville location.

ca
Review β„–4

Mr.Cliff was amazing. Very friendly, funny and knowledgeable. He was also patient with our toddler. He made the buying experience quick,easy and pleasurable!!

Ta
Review β„–5

Mr. Cliff made it happened. He is an amazing salesman, very patient and he will take care of you just like he said he would.

Fa
Review β„–6

Faye is one of the best saleswoman i have met. She knew everything about the furniture. She let me know the good and the bad and what I should buy. We love our furniture and Faye gave us a great deal. Check out this furniture store and ask for Faye u won’t regret it

Ve
Review β„–7

Wonderful customer service, such great attention and cordiality. The sells representative Faye was extremely attentive, she made sure to have enough patience with me so I could be happy with my purchase and my house looks amazing. This is my first choice now to buy my furniture. Keep up the great work! I will be visiting again soon!

Co
Review β„–8

Mr. Cliff, Theo and Zack were awesome! Mr. Cliff is personable and knowledgeable about what hes selling. He made the entire process smooth and easy. Ill definitely be back when I need more furniture. I highly recommend The Furniture Company for their efficiency, furniture quality, excellent customer service and quick availability and delivery.

Ne
Review β„–9

Faye is awesome she was very nice through our whole experience. Her patience and knowledge was very helpful. I will be back to purchase more furniture real soon.

Ja
Review β„–10

Mr. Cliff is amazing!!!! We were able to furnish our entire home in one visit. All of the items were in stock and the delivery process was a easy transition. The entire staff was friendly and professional! Thank you Furniture Co.

Ya
Review β„–11

Faye is the best sales woman ever!! She made shopping for furniture easy and stress free. I’ll definitely be returning For future purchases. Thanks again Faye.

Ki
Review β„–12

This is a fantastic store. Wide variety, very professional and friendly staff. Cliff was very knowledgeable, perceptive and courteous salesman. All staff understood how to approach and deliver great customer service.

ly
Review β„–13

Mr. Cliff was a blessing. Helped us with a bedroom set for our daughter. Super funny, super patient and will even sing to you 🀣Roll Tide Mr. Cliff!!!!Thank you

Re
Review β„–14

We have been coming to see Faye for over 4 years. Every time we do an upgrade on living space she’s the first person we go see! We need to get more furniture and I know she’ll be more than happy to help us! Thank you, Faye! For everything.

Sa
Review β„–15

My apologies for the review earlier. You are correct. I had the the wrong company. Your furniture company did an amazing job with delivering my other daughter’s furniture. You deserve every bit of 5 stars. The living room furniture is firm and looks amazing in her family room. Your delivery crew was prompt and, most importantly, handled the furniture with care. We will do business with you again.

Ju
Review β„–16

Mr. Patrick was great. And the brothers were very entertaining and funny. Customer service was amazing!!!!

An
Review β„–17

I had a great experience shopping with this company. I got a heck of a deal and the stuff members were very nice and extremely helpful.

Cr
Review β„–18

Faye is the best, she has given me the best customer service. I’m in love with my furniture it’s everything I hoped for all for the best price.

Ma
Review β„–19

The furniture company one of the best I ordered 2 coffee tables and a bed room set got all of them with no damage and speedy delivery the bug guy Mr.parlay was a big help thanks guys

Ja
Review β„–20

Huge shout out and thank you to The Furniture Company, the PREMIER furniture company for the new One Life Douglasville! Great prices, selection and a friendly staff ready and willing to give your home the furniture it deserves!

Ph
Review β„–21

Cliff was great when we bought the furniture back in January. We did have to wait until June to get our end tables. This was ok since I also work in retail and understand delivery and availability times. The Only thing that needs to change was noticed when I went in May to shop for a mattress. The lady there was super nice, but was wearing a Palastine scarf. I dont care but it will affect sales due to openly expressing a belief contrary to the area populace. Take note and I will still shop there.

Ma
Review β„–22

Well done come see mr. Cliff they will take care you ! Next day delivery 🚚 πŸ™ŒπŸ™Œ

Ta
Review β„–23

Bait and switch ad... the $399 mattresses are not a brand name as it looks on the flyer. The staff was nice, but the prices were much higher and lower quality than expected.

sc
Review β„–24

We are very satisfied with the service and delivery of our new furniture. Great price for the set we chose and speedy delivery. Highly suggest you check them out.

An
Review β„–25

Very helpful excellent customer service faye is awrsome....

To
Review β„–26

The shopping experience and selection was amazing. Mr Cliff was very pleasant and informative to deal with. He helped us find exactly what we were looking for. Hands down great customer service from the moment we walked in the store to the final transaction. Will definitely recommend them.

Pa
Review β„–27

Faye has been assume with customer service, very informative. Very polite to me as a on going customer. Thank you for helping at all times of my visit here. I recommend people to continue to shop

Re
Review β„–28

Clifford at the furniture company was awesome also quick Delivery with good deals

AL
Review β„–29

Great staff! Especially Faye! I found my living room and my dining room set there and a bedroom set that will probably be next!

Th
Review β„–30

Faye was super awesome.!!! She help us find our bedroom set and was very nice.! We will definitely recommend this place to everyone we know.!!! Thank you Faye.!!!

Sh
Review β„–31

Mr. Cliff was AWESOME! He helped us find the perfect set for our living room. He made this experience very smooth & easy. We will definitely recommend the furniture company. Also the other two gentleman was helpful as well with our questions. Go to the furniture company if you want great service & a nice set

Se
Review β„–32

Come see mr cliff honest and great customer service

Al
Review β„–33

Awesome experience. This was my first time furniture shopping since moving to Douglasville. I actually went to the Walmart next door and decided to take a look, and I ended up with whole new furniture pieces, the same day. The showroom was excellent with all the modern and exquisite pieces. I was sold as soon as I walked in. Mr. Cliff made the process very easy for me. He was very informative, honest, helpful and patient. My overall experience was great, really good customer service. I highly recommend, because I know I’ll definitely revisit.

Ya
Review β„–34

Mr. Cliff gave me excellent service, go see him!!!

Ka
Review β„–35

I am very happy with my furniture and also the customer service that I received from Cliff, he was very helpful and informative, he also gave us a great price and a free gift!!

En
Review β„–36

I recently purchased a home and needed some new furniture. Everyone denied me for whatever reason. I walked into The Furniture Company and instantly Mr. Cliff greeted me and reassured me he would help me furnish my home. He did just that!!! I was shocked. He was very helpful, patient, funny and provided excellent customer service. He made sure I was taken care of, even while helping other customers. Im so glad I stopped by!! Mr. Cliff thank you very much :)

La
Review β„–37

Mr.Cliff was very helpful and made the process a breeze.

Sh
Review β„–38

I highly recommend this furniture store! Mr. Cliff made sure I got the living room furniture I wanted! I also got a bed from there last week and everyone who helped me was nice!

He
Review β„–39

Great prices and friendly staff. See Mr. Cliff, hell get you right! :)Thanks guys, and Happy Holidays.

Se
Review β„–40

The company has great customers service shout out to cliff and grace...they gave us great advice!!

Lu
Review β„–41

Go see Mr. Cliff! He’s Awesome!

Sh
Review β„–42

The sales lady outside smoking a cig while people are looking for her wow..

Jo
Review β„–43

Tried to sell me something $1100 more then what I just went down the road and got from Ashley’s furniture with much better customer service! Save yourself the money and time and just go to Ashley’s!

Ca
Review β„–44

Ok furniture. Nothing to write hime about but great for a guest room.

An
Review β„–45

Mr. Cliff was a great Sales Rep. He listen to our needs and got us a great deal as well. The process was easy and got us in and out without any issues

Lo
Review β„–46

I am disappointed I was referred to this place for their beautiful furniture walked in and seen the bed I’ve been wanting salesperson Faye ensured me the bed would be in before taking my deposit after she spoke to vendor that Monday this was in the beginning of August I call that Friday Faye says vendor not responding to her but she will try again cool two weeks later I call not them with status update was told it would be in the store in two to three weeks coming from Malaysia ok early September nothing!called was told someone would call me back never got that call found the bed elsewhere and cheaper.it’s October 10 and Sherry calls to say bed is in at this point the bed is no longer needed or should my money have been taken if you didn’t have the product I will be using my deposit towards something since no refund which was misleading who knowingly would wait that long for a bed and was told not to pay on it until bed was in store how about not take peoples money up front if it takes two months for a product!!! Communication is everything...

Di
Review β„–47

Go check Mr Cliff out great customer service and works for his customers!

Be
Review β„–48

Faye was great! She diffidently does a great job!

Ja
Review β„–49

Mr. Cliff was Awesome, he took care of me and gave options on the best purchasing prices. I’m Pleased and will return for business.

Ro
Review β„–50

β€œThe Furniture Company sells quality merchandise and is owned and operated by a group of polite and professional people who truly understand and provide great customer service. They will go the extra mile to make sure that the products you select are delivered in a timely manner, and they are experts at making adjustments in order to make sure the customer is satisfied. I highly recommend them to my family and friends to fulfill all their furniture and household needs.”

Pa
Review β„–51

They are amazing, the best customer service if you ask me. They worked with us to get us approved for furniture credit, also we’re very patient with us and our needs.

Be
Review β„–52

WORST FURNITURE STORE EVER!!!! OVERPRICED!! TOOK FOREVER WAITING FOR MY FURNITURED TO BE DELEVERED, TOP OF THAT CAME IN DAMAGED! AND HAD TO WAIT 2 WEEK FOR THEM TO REPLACE THE OTHER FURNITURE, NEVER AGAIN SHOPPING THERESO DISAPPOINTED

B
Review β„–53

WORST STORE EVER, BAD EXPERIENCE, THEYRE ARE OVERPRICED!!!!! THE TOOTHLESS GUY WITH FUNNY ACCENT IS VERY RUDE

De
Review β„–54

The associates were great, friendly, helpful and professional. The loaders were friendly and efficient.

Ta
Review β„–55

Make sure to get the discount on the bed because thats probably the real price they want to sell at. Their customer service also is great and they offer reasonable prices.

Al
Review β„–56

Great customer service! Can’t wait for my bed. Highly recommended

Th
Review β„–57

This is a great furniture company to buy from. Me and my husband have bought or living room and bedroom suites from here and we are not disappointed in any way with the furniture. Also the owners and all their employees are just wonderful. I highly recommend buying from this furniture company!

Ev
Review β„–58

My son bought new furniture from there awesome furniture. Friendly customer service

Re
Review β„–59

Mr. Cliff is awesome!!!

Te
Review β„–60

I bought a bunk bed set at closing on Sunday 11/15/20 wasnt the right color I needed and l changed my mind. The merchandise is in the same condition I recieved it called next morning 11/16/20 at opening of the store basically I was told they dont accept returns on a product once it left the store so they forced their product on me which I no longer want. Stay away from this place its a scam. Their crooks and should be ashamed of their business practices stay away total rip off.

Da
Review β„–61

Mr. Cliff is the best sales consultant on the floor. He took care of me. If you need furniture see Mr. Cliff.

Ju
Review β„–62

Great customer service!! Go in ask for Cliff, he will get you the best deal in town!!

St
Review β„–63

Awesome customer service, Mrs Faith is awesome.

Ja
Review β„–64

This company is awesome. Great customer service & amazing deals. Cliff was great help to pick out my new bed set so I recommend asking for him!

La
Review β„–65

Mr.Cliff gets straight to the point..

Og
Review β„–66

I was out today looking for an affordable sofa and love seat. Their furniture is a little expensive. I did a market survey today, out of all the furniture stores that I visited Ashley furniture is less expensive. I really dont know the reason why and most of the stores are selling Ashley products. They have nice stuff sofas, the bed, the flower vessels, the tables, their reps are professional and willing to help the customers.

To
Review β„–67

I had a wonderful experience here! I visited for the first time on a Sunday, then I returned 6 days later and made a purchase. The salespeople are AWESOME! One in particular is, Firdous. She didnt hesitate to greet us on our first visit to the store. She was extremely helpful, friendly and patient. I would most definitely recommend The Furniture Company...I cant wait to go back!!!!

Re
Review β„–68

Fast and freiendly service come out and see cliff

Sh
Review β„–69

Mr cliff was great we got a nice sectional from his store...He was friendly

CH
Review β„–70

Thanks Cliff for the amazing deal and great customer service

Wi
Review β„–71

Wow, such a great experience! Make sure to come in David is hilarious! Will definitely be shopping here again.

Ir
Review β„–72

Excellent customer service. They gave me everything I asked for such as exchanging the dressers with drawers and military discount. They also were very quick in exchanging damaged furniture (same day). Faye was very nice and friendly!

ay
Review β„–73

I received a good deal from the owner Zack and appreciate Ms.Julia as well come and do business with them they wont dissapoint you.

Br
Review β„–74

Cliff provided great and fast customer service!!! I will return again!

Sa
Review β„–75

We purchased a beautiful sofa and loveseat from the Furniture Company! The furniture here is very high quality. Great place to buy furniture

Ce
Review β„–76

I had had my mind set on getting some furniture from American Freight, but I wanted to give them a try because Ive never been in their store before and theyre fairly new. They took over the old hhgregg building in the Sams Club and Walmart plaza. I absolutely love this place Im thinking about getting some more furniture to furnish my new home very soon

Sk
Review β„–77

Mr. Cliff was a wonderful help!!! He made our shopping experience awesome!!!

li
Review β„–78

Very good service. Came in got what I need and left within a reasonable time. They have very good customer service and help you with many payment options. definitely recommend them!

Ma
Review β„–79

The customer service was great today. Found what I was looking for at a fraction of the cost. We got an even better deal on some other pieces that we really werent shopping for but couldnt resist the offer. There seems to be good quality furniture and a huge selection. If theres something you want that you dont see just ask and they probably can find it and get it for you quickly. The owner indicated there were a few items that he would not ever put on the sales floor again which let me know they have the best interest of the customer in mind when selling good quality pieces. I had a great experience today. Items should be delivered at the end of the week. Will definitely refer and come back if I need more furniture.

ri
Review β„–80

You guys rock!!! awesome prices awesome customer service. will definitely come back here for all my furniture needs. Thanks guys and gals

An
Review β„–81

Great customer service and very friendly staff.

Br
Review β„–82

Great customer service. Quick and fast financing. Team went above and beyond to meet my budget needs..Faye took the time to help me with picking out all furniture and decor.. I would recommend company over and over again. Very Happy CUSTOMERπŸ’—πŸ’—

Je
Review β„–83

Very good service. Pricing was very affordable. Great visit, highly recommended. Definitely will come back again!

Gi
Review β„–84

These guys where really helpful . They took there time to help me find what I needed and wanted . This was a great experience and I’m very happy I chose to shop with these guys

sh
Review β„–85

Great experience working with this company. They have reasonable prices and great customer service by Firdous (Flip). I highly recommend going to this company to furnish your home.

Ta
Review β„–86

Christina is such a wonderful saleswoman. She does not hound you on a purchase, asks the appropriate questions to see what your interests are, and will show you items that she thinks you may like. She was very welcoming, personable, and talked to me as if I was one of her friends rather than just some customer she was trying to pitch a sale to. I made a purchase that I am happy with, and will not hesitate to make purchases with her in the future.

Jo
Review β„–87

My sales person was great! He wasn’t pushy at all. We ended up having a very nice bed and sofa for our house. Definitely recommend.

mz
Review β„–88

This store is an awesome find with some of the most unique & quality furniture! I found exactly what I was looking for and it was delivered in two days! The owners are down to earth and there way is excellent service. Christina is great!!...In addition to the great sales price she gave us a great deal on extra chairs!The Williams Family

M
Review β„–89

My mom and I went shopping for a bed for my grandmother at The Furniture Company. We received great service. Firdous, our sales lady, was very kind and helpful!! She answered all of our questions patiently and made sure that we were satisfied with our purchase. I highly recommend The Furniture Company!

Da
Review β„–90

Great no pressure experience. Come see Mr Cliff for impeccable customer service and product knowledge!!!

Po
Review β„–91

All the furniture was nice. They gave me a good price on my bed and a good price on my delivery/set up. Great customer service!! Highly recommended

Al
Review β„–92

I worked with an Al. His customer service is amazing. He gives good deals! 10/10! The stores cool. They sell so much stuff.

Sh
Review β„–93

Cliff and this furniture store is awesome! I recommend everyone to come here!

J
Review β„–94

Well stocked show room no pressure shopping this place is a good place to go and see what you like and not have to have a sales person following you everywhere

Ar
Review β„–95

The best in the business! Furnished my whole house for cheaper than any where around, honest people and great products! They got my business for life!

Ge
Review β„–96

Mr. Cliff is the best! He was very informative and gave me great customer service. The furniture is very classy.

Li
Review β„–97

After a mishap with another furniture store, I was able to get the sofa I needed from The Furniture Co. and get next day delivery. Cliff helped me out with financing options and was very nice to work with. I was even gifted a rug with my purchase.

St
Review β„–98

I was waiting to pick up my son at his job. He was running late, so I decided to check out this store because we are looking for a new recliner for our living room. I was dressed a bit shabby because I did not intend to shop, originally, today. When I walked in the door, I saw an associate approach and then sit down and ignore me. I walked through the store looking for recliners. While doing so I passed no less than 5 employees--4 at the main desk and 1 that walked right by me without acknowledgement. Having been a manager in retail establishments for many years, I was appalled. Honestly, it is hard to understand how this place of business has received good reviews at all. I will be sure to pass the word along to family and friends. It would not have mattered if I found the perfect chair--I would never purchase anything from this store.

L
Review β„–99

My mom and I just bought a table from them on Sunday. Zack was very helpful and explained the different payment options. Their entire family was very friendly and I would recommend this place to anyone. We can’t wait for our table to arrive on Friday.

Ty
Review β„–100

This store has awesome selections and I was able to find everything thing I needed very quickly! The staff is very personable, friendly, and accommodating. I was also able to get same day delivery. I will be definitely using them again for my next purchase!

Information
97 Photos
100 Comments
4.7 Rating
  • Address:6967 Concourse Pkwy, Douglasville, GA 30134, United States
  • Site:http://thefurniturecompanyga.com/
  • Phone:+1 678-498-8999
Categories
  • Furniture store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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