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Phone Repair & More
412 Ogden Ave, Downers Grove, IL 60515, United States
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Phone Repair & More
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An
Review №1

I just visited that place,really helpful and nice people there.My phone problem was fixed in 10 minutes,I really recommend that place….i had my iPhone battery changed to new one

An
Review №2

My phone wouldnt charge. After working on it for 5 minutes they had it fixed and ready to go at minimal cost.

Ke
Review №3

Although the business could use a bit of tidying up, the service was fast and professional.

Mo
Review №4

As a self proclaimed expert of cell phone repair shops, (I break/crack a lot of screens, not my best trait) I can tell you this place was the best one I’ve dealt with! The owner was friendly, the service took less than 20 min, and the price was great! If you need any phone service, I’d highly recommend taking your phone here!

E
Review №5

I think I had a bad luck with the phone in general and, in particular, with this place. My sons phone started to show the problem with holding the charge and charging in general and there were a few cracks (that were not too bad, but still bothered him). Because of the covid situation our insurance company suggested to do the work in a local store. I have to say that my family was lucky with the phones and we never repaired them. In the first place, I was receiving every day a new estimate for the same work so the price went from $280 to almost $400 in 5 days (Google Pixel 4xl screen and battery), so I decided not to deal with them (each employee was raising the price. I believe the first estimate was from the owner).In the internet I found this shop with very good reviews. I was said it will take 3-5 days and only brand parts would be used to repair the phone. Well, it took 3.5 weeks to replace the battery and screen, but a part of the screen was not responding (the price for the repair was $280). Good, I found out in the shop and I did not pay for the repair. They told me that they, probably, got a wrong screen and offered to leave the phone till next day. They also said that they most likely, will be not able to do anything because they would need to order a new screen from China. I asked to put old screen back and return the phone. However, they answered that this is not possible and they do not have my screen anymore. Next day, they called me and told that the screen was good (they checked it on a different phone somewhere), but the phone is broken. The phone was insured and my company asked me to get a letter from this repair store explaining the problem. The person in the store promised to provide the letter by 5 pm or in the morning next day at the latest. Well, in 3 days I still did not receive a letter (the same story was repeated by phone every day). After that, I was said that I have to be patient because they are making me a favor. My sons 10 mo phone was in this repair shop for 4 weeks (to replace screen and battery) and I am getting a lecture about patience.After that I contacted our insurance company, told the agent this story and I was advised to get phone back and send it to them. The shop gave the phone (surprisingly, they found my old screen and put it back. The back of the phone was scratched and something was wrong with the speaker, according to my son. I agree that slot for the speaker looked empty (maybe it was displaced?). Also there was something sticky around the edge of the back side). The shop did not charge me.To complete the story - It took 4 days (including 2 overnight shipments) to repair the phone through the insurance company. The phone is working perfectly fine. I am very glad that we had insurance.

K
Review №6

Made my day. Was done replacing my iPhone 6s screen in under an hour. Didnt even mind waiting for it. Feel at ease and get it done.***UPDATE: have gone back numerous times because of touch screen issues. Still touch screen issues, Siri only understands me through Bluetooth, and the sensor that dims the phone is working irregularly. These new iPhones may need a more proficient tool or more precise application, so Id recommend Apple for screen repairs.

Se
Review №7

They fixed my daughters iPhone 6. The guy at this place is really honest. He was very straight up about what was going on with the phone and made me feel comfortable with the repairs. The work was done on the spot and the price was very fair. I highly recommend.

Mi
Review №8

Great price quality work completed while I was waiting.If there is seating space: a chair or two would be GreatThank you YazP.S. I had my second iPhone repaired yesterday. Nice job again with excellent price that cannot be beatenOh yes there was a seating space for me and wife while we were waiting

Er
Review №9

Friendly and quick work! Fixed my iPhone screen in 20 minutes for much cheaper than I thought it would be. Was able to walk in and get help right away. Would highly recommend!

Un
Review №10

The best customer experience ever

Ay
Review №11

Went to get my battery replaced on my iPhone 6. Took not even 10 minutes and the battery is working well so far. I will say the interior of the place looks a bit strange, a mix between a convenience store and a phone repair shop. If they have the funds, they should try and make it look more official. Otherwise, great service, friendly people, fast service. Would recommend.

Jo
Review №12

James fixed my iPhone X in about 20 minutes and its as good as new. I highly recommend this place. Thank you.

ma
Review №13

Wonderful and experienced service, really felt that he went over and above fixing our Apple 7 and Samsung Galaxy 8S. They look like new! Very fair pricing.

Ni
Review №14

The level of customer service and worksmanship is top notch here. The owner is a great guy to talk to as well. Will be talking all of my electronics here and recommending to everyone.

Sa
Review №15

I got my iPhone 8plus screen fixed there and they treated me very friendly. very nice people and they made my phone look brand new like nothing ever happened. 10/5 stars coming. Coming back every time

Mi
Review №16

Just a really nice guy - honest and helped us out with another problem on our phone while we were picking up. Timely, reasonably priced. Really good experience.

Om
Review №17

This is one of the best phone repair places i have been to. They fixed my cracked screen in only 10 minutes. Plus they have an awesome work staff which helped me out a lot. I would recommend this place to anyone.

Ji
Review №18

YAZ was super fast and awesome on repairing my cracked screen. Highly recommend his company to anyone that needs it done right, fast and priced right!

De
Review №19

I called and they were available right away to install a new battery in my phone. My technicians name was Yaz and I was impressed with his skill. I was in and out in a hurry and phone works like new. Awesome service and cost was less than they quoted over the phone. Highly recommended!

da
Review №20

It is honestly surreal how brand new my phone is. My screen was beyond cracked and my home button was completely useless. Now, everything works, looks good, feels good. Would recommend this place to anyone whos looking for an affordable and reliable location to fix ANY phone.

Ra
Review №21

Great service, and lowest prices I could find! There was an issue with the part for my phone which caused them to have to purchase another one. They didnt charge me anything extra then we had discussed for the new part; much appreciated!

Sh
Review №22

Called ahead for phone gave great pricing very tech knowledgeable very friendly! Great in and out experience! Doing great job compared to old owners. Bought iPhone 8!

Jo
Review №23

If you want top notch work at excellent prices this is the place to go! Yaz fixed my phone quickly while I waited and I couldnt he happier!

Ji
Review №24

Great service at a reasonable price! We got on iPhone 5s screen repaired which was done beautifully and on-time. Will definitely use their services again and would recommend to others.

Ch
Review №25

These guys are great! Very friendly and fast service and I can tell my replacement screen is good quality, it’s like it was never broken. Really happy with my repair service.

M
Review №26

My daughter dropped my S9 plus. The screen was completely shattered and the metal around the edge of the phone was bent. I thought that I was going to have to do an insurance claim and pay the insane deductible. Thankfully I checked out this place first. Yaz fixed my phone for much less than what the deductible wouldve cost me and had it back to me the same day. I highly recommend.

Al
Review №27

Scam. Do not get an iPhone fixed here. Find somewhere else.

Ji
Review №28

Got my phone fixed very quickly! Gave me a great deal on a screen protector wonderful customer service. I will definitely bring my phone here again :)

Li
Review №29

Customer service cant be beat. My phone was ready in 15 minutes for cheaper than two other places I called. One of the others lost my business due to arrogance on the phone. This place is friendly and fast!

Me
Review №30

I went to have my glass/LCD repaired on my iPhone 7. The guy was super nice. It took only 30 minutes (because there was one customer ahead of me) and looks great. Their prices are also low compared to other repair places.

Ed
Review №31

This is great place to repair your phone! Great customer service and got my cellphone ready in not even 30 minutes! Definitely worth it!

Sa
Review №32

Ayman is great. He fixed my phone while I waited in 10 Minutes and was kinda and made sure I was taken care of. If he’s fixing your phone, you’re in good hands. Great prices and great staff at this location.

Br
Review №33

Very professional and fast service. The conversations were hilarious. My phone works great and my screen looks better than my original screen. I recommend everyone to him.!

Em
Review №34

Came here and was greeted with great customer service and a speedy repair.

An
Review №35

Amazing and super fast service! Extremely affordable! I would recommend them to anyone.

Ca
Review №36

I had dropped my Galaxy S8 which I switched the shock absorb protector back in June. The drop caused crack in upper lefthand corner. Took phone to Batteries Plus and they supposedly fixed my screen, however, the screen continued to crack with slightest drop of phone or just being placed in top of my purse. Brought phone here to Yaz who discovered the screen was not repaired correctly. Took two days, but now my phone is fixed correctly. Thank you Yaz, you are fabulous! Highly recommend this place as Yaz is honest and thorough.

za
Review №37

Repaired my iPhone 7 in under 15 minutes and it looks great and was very affordable i hope not to need your service anytime soon but if i do i will definitely be back and recommend all my friends thanks guys.

Bi
Review №38

Broke my iPhone 6 Plus and was recommended here by a friend and they truly lived up to their name. Excellent service and was quick too. Got my phone fixed and works good as new without having to break my budget!

Ya
Review №39

Amazing they fixed my phone when other places said they couldn’t fix it and I needed to buy another phone. You guys are great thank you

Zi
Review №40

Ayman was Amazing... he was quick, through with his work and most of all honest. He gave comfortable vibe where I naturally trusted him.Highly, highly recommend him.

La
Review №41

I got my phone fixed. Excellent service! very quick! got my phone fixed in 10 minutes. Friendly staff. Highly recommend this phone repair center.

Fa
Review №42

Dont let their very reasonable prices fool you: this is NOT a cut-the-corners-to-maximize-profit kind of business. These guys, and their prices, ARE FAIR and HONEST; they are thorough and detail oriented when it comes to their work, and they stand by their repairs until the issue is fully resolved. I had some trouble with a defective replacement part and the RepairCenter tech did not rest until my devise was fully functional! Not once did they make me feel incompetent or taken advantage of or like the problems were my fault. High quality work and high quality customer service.

Ja
Review №43

Fixed my iPad and I was able to get a case for it. Good service all around and very friendly.

Si
Review №44

Got my iPhone 6 screen replaced and its good as new now. They were real professionals and provided me a great deal. Thanks

Sh
Review №45

Excellent service! Got my iPhone 7 screen replaced for just $59!!! Looks brand new and works smooth. You cant beat their prices!

Ch
Review №46

Perfect Customer Service! Got my iPhone fixed fast. Thanks you guys for the Deals. :-)

Sh
Review №47

My iPhone 6 battery needed to be replaced. Apple quoted me a price and advised the repair would take four hours. PRC was so easy to work with and was able to fix the issue in 15 minutes for a fraction of the price! 👍

Ma
Review №48

I worked with Ayman at the Phone Repair Store in DG and he was amazing. I trusted him to do a great job, and he did. He answered all of my questions and was patient, friendly, and kind. They fixed my broken iPhone X for $130, which is HALF of what other fixit stores charge. 5 stars all around!!

sa
Review №49

My iPhone 6 battery needed to be replaced. Apple quoted me a price and advised the repair would take four hours. PRC was so easy to work with and was able to fix the issue in 15 minutes for a fraction of the price!

Ma
Review №50

Very pleased with the service. It was very fast. Highly recommend

Je
Review №51

Nick and Ayman did a phenomenal job making me feel welcomed and took to time to go over the procedures needed to fix my phone. I’ve had multiple phones fixed by Ayman, his knowledge and experience really is shown by his work. I definitely recommend getting your devices fixed here!

Ma
Review №52

This place is awesome thank you very much guys my phone looks great

Am
Review №53

These guys were GREAT! Aymen and Shaun were very respectful and, although they were out of my particular screen at the moment, managed to get the screen and repair the phone within a couple of hours (although the repair took only 20 minutes). I am leaving the country in the morning and they got me going with plenty of time to spare, checking all of the features (phone, sound, etc...) to verify all was in good working condition before I left.Sometimes, as an IT ignorant female, these types of places can be about as intimidating as an auto mechanic. Its easy to be taken advantage of when you really dont know much about it. There was no up-selling, no manipulation to convince me it costs more, just down-home, good, honest guys providing a service at a very fair price!I think they might have the best job ever -- solving seemingly major crisis within minutes!I highly recommend them!

Je
Review №54

Love this place they always fix all my devices I highly recommended.

Ca
Review №55

This place is great! Fixed my screen at a great price! And I got a free screen protecter! Definitely recommend this place!

Sa
Review №56

Fast and nice customer service. They know what they are doing. I recommend it to all my friends and family.

Er
Review №57

Best service and pricing of my life! Quick and definitely coming back. My phone was a disaster and he worked wonders for a good price!

Ar
Review №58

This place is great... saved me a lot of money. I was going to buy an entirely new phone but they fixed it for only 39 dollars.

sy
Review №59

Came in here to fix my phone and for a surprise it was fixed in 20 mins without any issues. Very friends and comfortable atmosphere and unbelievable prices to reply upon. Highly recommended for great service.

JO
Review №60

Amazing screen quality, better than my stock screen. Very friendly great experience!

Su
Review №61

My iphone needed the glass replaced. I walked in the store and was greeted by the technician Ayman who was very kind. He was able to replace the glass while I stood there in about 10 minutes. The cost was about $50.00 which was so much less than I had expected. The store front is unassuming but the reviews had been wonderful which led me to this place. I highly recommend Phone Repair & More. Ayman was also repairing a IPAD right after he repaired my phone. I am not sure what else he repairs. Ayman was really great!

Ki
Review №62

Go at your own risk. I went to this shop after reading the prior reviews on google and it was a mistake. My phone had recently fell out of my bag and the screen had completely cracked so I went ahead and enquired about the prices in the area and ended up going here to get it fixed. He told me it would be done in two days and then the next day I got a call from the personal saying that it couldnt be done and that when he tried to open the back panel, he couldnt and would need to drill through the battery and I would also need to get that replaced along with screen nowNever before had I heard of a such an invasive method to repair screens so I decided to get it looked at again some other repair professional on Roosevelt Road instead and had him open up the phone in front of me which he did within a few minutes.I was told the personal at Phone Repair Centre had actually DAMAGED THE CONNECTOR FOR THE BATTERY already before even calling to ask about drilling my phone and he was only asking because he knew he had already done that. So, not only did I have to get my screen replaced but also get a new battery because of this place which cost me $140 in repair cost. The people working here are AMATEURS and DISHONEST. Unless theyre willing to pay the price for full repair cost, I will not take this review back. I wouldnt have taken the time out to write this long of a review if it didnt matter. Save your money, your time and your sanity by NOT GOING TO THIS PLACE. ITS SIMPLY NOT WORTH IT.

Cr
Review №63

Prices are outstanding, extremely helpful Definitely my go-to cell phone repair shop ...

Ro
Review №64

Terrific service!! Fast and very reasonable pricing!! Replace screen on one I-phone and a battery on another all in under 30 minutes!! 😇

Jo
Review №65

Came in on short notice and got my phone fixed faster than I could flip through a magazine! 100% would recommend to everyone, great price and fast service!

Ki
Review №66

My Phone Looks & Feels So Much Better. I Will recommend Everybody To Come Get They Phone Fixed Here

Ma
Review №67

Yaz helped me out big time. came in with a cracked phone and he helped me right away. 30 min and my phone was done. suggest this place to anyone who needs a phone repair

sh
Review №68

Very fast and friendly place. iPhone 7 plus fixed for $59. Only. I would recommend this place. Very professional staff

Te
Review №69

Quick repair. Only had to wait ten minutes then my phone was as good as new!

lo
Review №70

Got my IPhone 6s fixed here! Great service and very affordable prices! The phone was fixed in just 20minutes as promised!

Fe
Review №71

Great place. Great people . Excellent service . Highly recommended. A++

Am
Review №72

Got my iPhone done in 20 min. Great prices great service u can’t beat it!!!

De
Review №73

Great job fixing my iPad mini 2 digitizer. Quick and easy service, great quality. Affordable price.

Ch
Review №74

Great and fast service with fer prices,guy who working there is very polite.

fa
Review №75

Reasonable prices, with expertise repairs. Helped me fixed my phone as the screen cracked, I was paying a lot but I got a good price to fix it.

Jo
Review №76

They did an excellent job repairing my sons iPad which was shattered and bent. Quick turn around and friendly service.

Br
Review №77

IMPRESSIVE!!!!! My phone decided not to power on this morning. Did some research and found this small business and decided to schedule an appointment as soon as they opened. Nick and Ayman looked at my old LG G5 and told me to come back in 30 minutes. Came back and my phone was fixed!!!!! They explained everything and even broke my phone down again to show me the exact issue that caused my phone not to work. They performed an awesome, clever in-house repair and cleaned the dog hair out my phone hahaha. Its now working better than before (I can actually turn my phone on and off). Nick only charged me $35.00 total. No parts were needed or anything! Nick and Ayman are very friendly, professional, and HONEST. No beating around the bush or nonsense. My kind of place to do business with. I highly recommend them. Thanks again Nick and Ayman!

sh
Review №78

Best price I’ve seen so far and Shawn is very quick love I will definitely recommend everyone to come here I drove all the way from Chicago to downers Grove just to get my phone fixed

Mo
Review №79

Great service they did a really nice job fixing my iPhone XR and at a great price you guys are life savers

Ka
Review №80

Great service and Fast! I got my phone repaired in about 30 mins. Very friendly, efficient, and cheap.

AN
Review №81

Great prices, Fast service and very professional thanks a lot guys

Ja
Review №82

Fixed my iPhone XR and its good as new

Le
Review №83

Did a great job. Great service!

Au
Review №84

He did a great job I recommend him to anyone in he is fast great place to get phone or any electronic repaired

Mz
Review №85

Fast service . Realizable. No hidden fees. What they say is what they mean. Love it !

A
Review №86

Awesome job replacing my screen for my iPhone 7 plus and they hooked it up with a screen protector and phone case! Very happy customer!!

Na
Review №87

The phone repair center was a great experience. They provided great customer service and fixed my phone in a timely manner.

Gi
Review №88

Awesome store,had such a great experience with my phone being fixed,it feels brand new and costumer service was great 2, very nice place, definitely coming back!.

MA
Review №89

Best prices and service. Highly recommended. 👍🏻

Ja
Review №90

Totally the place to get your screen fixed it was fast and affordable...5stars plus ...ask for Shawn totally awesome !!!

Jo
Review №91

Friendly and fast fast service I was in and out in 20min.. I will definitely use them again.

Sa
Review №92

This service was the best I could have asked for I walked in and the people were dry kind and accommodating. They fixed my phone in under 30 minutes and my phone could not have been better!

La
Review №93

Extremely fast, very good service. Awesome store to look around at as well!! Thank you!!

Ca
Review №94

This place is Fantastic! Been here multiple times With iPhones, and it was quality work, in very reasonable time, for a price that can’t be beat. Special thank you to Shawn and Ayman.

Ja
Review №95

Great service and it was quick and affordable. Definitely recommend this.

sh
Review №96

Great service got my phone fixed there in minutes thank you guys keep up the good work

Sp
Review №97

Great service! Quick fix, extremely nice with costumers! Highly recommend!!

Br
Review №98

Great service. Super fast. Highly recommended

Ol
Review №99

Great, fast service with good prices! Definitely recommend to anyone!

Gi
Review №100

Great price and super fast service, 15mins for a screen replacement

Information
2 Photos
100 Comments
4.8 Rating
  • Address:412 Ogden Ave, Downers Grove, IL 60515, United States
  • Site:https://phonerepairnmore.com/
  • Phone:+1 331-775-2926
Categories
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:11AM–5PM
  • Wednesday:11AM–5PM
  • Thursday:11AM–5PM
  • Friday:11AM–5PM
  • Saturday:11AM–5PM
  • Sunday:11AM–5PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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