Corporate really needs to figure out their employment situation. All the race tracs around me have the same issue of being closed at night and sometimes at random times of the day. At some locations (especially the one at 5780 peachtree ind blvd) there are visibly several “employees” yet they lock the store up. That’s not being short staffed, that’s being lazy and incompetent. Corporate either needs to hire more staff, and train the staff properly. If they can’t hire enough good help then don’t claim to be open 24hrs and close part of the day. The amount of business they are losing based on how many people I’ve seen come and go due to be randomly closed is prolly very high. Race trac had built a lot of good locations and is trying to be like QT but they are wayyyy behind on the service side of the business. QT is miles ahead of Race trac on good service and consistency which is very important for a business image
Never been to a BAD Race Trac bit this one is awful. Got $13 worth of gas because the pump wouldnt work. Went inside for milk: None. Just a bad vibe. Ill drive couple of miles to go to the one down the street from now on.
A common problem is randomly closing because of staff shortage. As an owner of a small business, I have had to work 24 hours straight before when needed. And I would never make the claim that there wasn’t someone to fill a role, that I won’t fill in when needed.I can list several resolutions to this non-problem.If this wasn’t a common occurrence, I wouldn’t be posting this review. But at least 10% of the times, I’ve pulled in, only to find a note on the door and it locked. 10% of any problem for a business is unacceptable.
Worst gas station.. pumps that dont work with no signs. Only 1 person ever working so always 10 people in line. Terrible management. Do NOT come here
I suggested an edit for this RaceTrac because it is closed overnight on the inside. Ive tried to go several times late at night, and it is ALWAYS closed. Always. Any day at night, the inside is definitely closed.
The employees here are super friendly and keep the place clean . They are so short staffed here, but the employees that are here handle business .Freddy, zee, Tati, curt, Kimi :) you guys are the best and I appreciate your guys hard work / service . They need more recognition than they get I’m in here frequently literally serveral times a day and they are always there regardless of the amount of work they have or how short they are they always serve excellent customer service.
The worst gas station ever. Make sure you have extra 20-30 minutes because that’s exactly how long it takes to fill up your tank. I think only 2-3 pumps work properly.
Its the first 24hr store I have ever seen with a locked door, a sign sorry for the inconvenience, and employees walking around ignoring multiple customers trying to enter. How is this a 24 hr store?? Why did I drive 2 miles out of my way to go here. Silly me it wont happen again. (No coffee or chicken here)
Says 24hrs, but this place is ALWAYS closed!! So frustrating
I didnt realize that I needed to check reviews b4 visiting. how does a 24 hour store have the doors locked with multiple employees walking around ignoring the customers outside
What happened to you RaceTrac? There used to be friendly efficient staff here. Everyone looks tired and slow today. The wait took forever. The cashiers unhappy and unmotivated.
Best place ever! The assistant manager Brian is the best human Ive come acrossed in a very long time! He made this place so worth it! Thank you for your kindness! You rock on this 3rd rock
I love Race Trac gas stations but the night shift is the worst!!!! They are never open 24hrs so stop promoting it.... Every night the stores in Duluth Georgia and every Race Trac store in the surrounding areas close at 10 or sometimes when ever they want to... Management needs to be contacted!!!
I love talking to the people there, in particular there is a tall hispanic young man who is there often and always a joy to talk to
NOT 24hr, sign on door (every night), employee hanging out friends inside
Closed 10:45pm on SAT. Lots of cars were in parking lot and front door. No 24h open.
I usually stop there every morning around 5:20AM, to grab me a bite for Breakfast and some Coffee or Energy Drink to wake-up, since they are the only gas station on my way to work. What bothers me is the INCONSISTEND times they are closed in the early morning and Im not the only one. Sometimes theyre closed on Tuesdays, sometimes Wednesdays and sometimes Thursdays. At least those are the times I encountered it. Nothing worse in the morning when you look forward to your breakfast and coffee to get the day started and the only place between work and home is unexpected closed.
Closed early at a gas station ???? Kid was rude need new staff asap
Poor customer service by a young guy at register.
All card readers offline, pumps very slow. Avoid this cheap imitation of a QT and just go to the real thing.
Be careful when shopping inside this store. The prices on the shelves are not the same as the prices in their computer system. A bag of jerky marked $12.99 on the shelf rings up as $14.99 at the counter. Very dishonest business practice.
Low stocking, no soda machine, zero customer service.
Out of gas and card readers out of order but too lazy to go put signs on anything.
Yall looking like CiCis pizza in the middle of a pandemic.. Perfect place to serve yourself a slice with a side of covid. Why would the not food not be pre package. Like how are you suppose to carry out multi food items if there all open.. Frys French toast are examples.. Whats to keep a person from touching all the food as they decide which fry basket has more or the slice of pizza that is poorly cut so they grab the other to pull and leave it for the next person. Huh.. This is a great way to increasse your stores chances of transmitting covid to customers. Very unsantiary. Should re think this buffet style serving style..
Brian the cashier has his mask on his chin and not over his mouth. He constantly talks to everyone and its disgusting that no one regulates this. Keep your germs to yourself. The hot foods are not pre packaged and in the midst of pandemic, that is just NOT sanitary
Went to this store on my break for empanadas, there werent ANY ready.. middle of lunchtime. I asked KZ where they were, she said they would be up in 14 minutes. Waited the 14 minutes then asked where they were, she says Oh! I havent actually started making them yet! Wow. She knew she screwed up because she was hesitant to tell me her name, and her managers name. Manager Kimmie was nice and offered to help, but she screwed up when she said it was her own fault. You didnt know those were almost gone? You didnt know that was a popular item you should always have ready to make money for your company? On top of that Kimmie offers if I wait 15 MORE minutes, that she would give me for free.. No, Kimmie, I dont need handouts, just make sure you do your job and have them ready? SmhBoth of them need more training, its like the blind leading the blind.
Really good on price, they have lowest price in area of regular gas. After getting gas I went inside the store. There was two employees, no one said welcome or any other greetings. Store was organised. Restroom have nice air freshener, papers, soap and air dryer but toilet seat was not clean.
No one is wearing a mask and I saw a guy take a water bottle and walk out and no one did anything. Just cant believe that....
Love this Racetrack! Always super clean restrooms & friendly staff. The store is huge and sells everything from frozen yogurt to boiled peanuts!
I love this race trac. The staff is friendly and they are always busy keeping the place clean and professional.I wish they had a few more vegetarian options in their kitchen items. But I understand supply and demand... So its cool
They are not 24 hour
They are not 24 hours. Regularly closed between midnight and 6am. If you go to work early do not plan on stopping here.
The employees here are the best! Always so friendly and helpful. Everyone says good morning when we walk in and we always feel super welcome.
They are would not serve us.
Good place for gas and snacks. Wish their FroYo machines were working!
Dogfood
Very nice and clean, restrooms were immaculate! The three different coffees purchased by our group were all fresh... at 3:30PM! They appear to have a good selction of quick, on-the-go bites to take along, as well as all the drink options you can imagine. Makes me wish one of these was near our house... Oh, and they also sell E85 and Ethanol free gasolines!
Cheap gas, easy in and out, well-staffed, and got a free slushie just because the cashier felt generous. Keep it up!
Slowest service at one of the busiest gas stations. Always a line which moves slowly because the employees are always talking to each and so freaking slow. QT puts these guys to shame.
The store is nice and clean but if you are a evening person go to quik trip. Racetrac likes to pick and choose when they want to be open for business. If your going to be in the business of 24 hr convenient stores then be 24 hrs... You have to pray to the east and pray to the west and hope they are open after 9:30 pm
I stopped by racetrack around midnight to get a free Z and the manager on duty told me dont worry about it went when I went to pay for it. It kind of confused me so later on I went back to the store and ask the guy why did you give me that drink he responded it says its about time and thats a RaceTrac policy. That alone there I will go to Racetrac before theyre competitors.
Sitting here for over an hour with a dead battery and the store closed early. The employees said they couldnt help me if had jumper cables. Nice store. Staff not so much.
Nice clean store. Nice location. Appears to be a smaller store. Was in the area, needed gas.
Its a really nice gas station to go to 👍🏻
They put the wrong price on the shelve and MGR said i did wrong. They did not change the price tag. She did not count right her mistake and mad at me. She saud your wrong!!! Same MGR another day....
Had a great experience here. Great customer service. Store was very clean.
10 minutes to get some ⛽
Same problem as many racetrac locations. 10pm on a weekend and theyre closed. Never fear theres a QT within 2 miles in either direction.
Nice people good options for breakfast. Beef empanadas are delicious!
2 donuts and a large drink for less than 5 dollars, you really cant beat that! Very convenient on my way to class, cheerful staff and I havent had a bad experience yet!
Convenient place for gasoline, coffee, a quick bite, and nice clean restrooms.
Very clean good coffee but they are polite whith american people (white ) they look the hispanics different i get there and they dont said hi . welcom . Thanks basic maners well at least at my last 3 visits they dont do that
They are always friendly when we go in to this Racetrac. Glad there is one so close now.
The cashier Alexis was extremely rude and act like she couldnt speak. I got no greeting and no good bye.
Awful store. Rude employees. Store has changed so much and they got new management and none of the old people that used to work here work here anymore. Awful service!!!
Nice folks in the store. Clean and bright.
Brand new. Nice setup. Clean
Always know what you are going to get. Always clean.
It’s 9:25 in the morning and there is no breakfast food! Seriously? I can have cheeseburgers or empanadas. The guy offered to make me one but I don’t have 10 minutes to wait. This is ridiculous!
Quick Clean great place to stop.
Friendly cashier and great slushies!
Rolled up here at 12:25 to find it closed. A closed Racetrac gets no gas money from me. Fix your staff issues and get it together.
Great variety of foods and beverages!
Always very quick and polite
I like RaceTrac. But I dont think their gas is any different from anyone else.
Good quality soda.
Always clean and nice staff
PUMPS NEVER WORK AT THIS LOCATION! You literally have to go from pump to pump to find 1 that works
Its always closed once or twice because of a lack of staff.....its so aggravating.
Very clean gas station with most anything you might want in the inside area.
Easy and great prices
I love this RaceTrac.
Good FROYO
Fed Stalker Convention
Excellent
Very nice
Good
Rude cashier
Rude cashier
Needed bathroom cleaning
Good!
Clean and friendly
Fab
The food is very tasty the place clean.
Excellent place for breakfast.I like a very helpful and beautiful employee 😜😜
Marlboro Light is cheap
The best place to start the trip.