I HAVE been a AT&T customer for 47 yrs non stop!! And I called my local store to asked them how much longer till were due for a upgrade the sale man reply said he cant tell me that I have to come into the store in person and they will tell me. I just got out of the hospital with pneumonia being in there 1 month and I live 20 miles to my local store. I think I will change to Verizon I dont need this attitude after 47 yrs of service we never been later. I think if At& t wants to keep us they better come forward fast with a deal because I am ready to drop all service with you NOW. 🥶

Charles was very knowledgeable, courteous, and helpful along with the other employees. Very friendly atmosphere. Great experience and we were very impressed!

The environment at the Duncan location is so friendly and they are always going above and beyond to help me with any questions I have! Ps Tyler is a great salesman! I would definitely recommend!

We have gotten new phones and accessories from the duncan store and our sales rep was the greatest, his name is tyler and he was so helpful. he definitely deserves a raise!!!

I was greeted upon entering. The rep came right to me. Explained everything in very basic terms for me. Im old and low tech. Dont understand lots. But helped and solved our problem quickly. Then on top of all that got me a new plan where we got HBO max AND saved almost $20 a month. Im very happy with my service. My representative. And the service I received!

AMAZING CUSTOMER SERVICE !!! TYLER YOU ARE AWESOME MAN 😊👍🏼 !!!

The 2 gentlemen were super friendly to myself and my 3 kids. both smiled and made me feel like family. very professional and knew what they were doing. super happy i picked at&t. one of the men had orange hair and beard and the other had darker short hair. i wish i would have caught their names. they were super awsome and deserve a pay raise 😁

Great place, friendly people and right now the cheapest plans around! Helped is all out and get away from US Cellular and save a lot of money!Shad was who helped us out and knew everything we needed to know!Highly recommended...

Thank you to Melissa, Shad and Matthew for a fantastic experience! They checked on plans and specials to get us into new phones. Best still we are now on a better plan with more data with a lower price. Win Win!

Ive had mostly good experiences with going into At&t stores but this has been the most unexpected and best experience Ive had in a while. I called and asked if a phone was in stock the associate informed me that it was and even let me know that the store would be closing within an hour. I live about 20-30 minutes away from the store so this was helpful information. He was able to get me taken care of well before the store closed and provided me with accurate and helpful information about the 5g network and how to get another phone repaired.

Shad sold me my first iPhone, enjoying the device so far! Great service, very nice informative, 10/10 would recommend if you want to buy a new phone👌

Came in to get a couple things and was very pleased with the service Shad the rep that helped me did a great job! Give that man all the money!

Im from Alaska in Juneau you really have hands on help.

Ask shad if you need anything, he’s awesome!!

Shad is awesome. Helped my boyfriend a lot!

Charles is great help and was extremely patient with me. Great store, very knowledgeable and helpful to make sure I got what I needed. Thanks Charles!

The service was great, T. Bishop was the person helping me and he did a very good job. I had several things for him to do and he was very knowledgeable about each part he was working on. He took take care of all my needs for that day. I will return to that store.

Melissa, Bryan and Charles will lie through their teeth to scam you. Then they blame it on what’s going on it Charles’ life and threaten to sue me because I was recording. 😂 They’re just mad I have their unprofessional and combative behavior on video. They’re getting ready to be in a world of trouble. Police report being filed and headquarters told me this store is known for ripping people off. Stay far far away!

I went in and the staff is very helpful. Shad help me greatly.

Matthew was great! He educated us on different iPhones, was very efficient, knowledgeable, and friendly. We had a good experience and the process was quick. Thank you!

New Employee, Mathew, did an awesome job from greetings us into the store to helping us with our new phones! We finally upgraded after 3 years 😆😎Definitely great service today!

Bryan is the guy! Always professional and helpful. Knowledgeable and always ready to help make my experience a positive and productive one. Always going above and beyond! Thank you, Bryan!

Matthew was super helpful! Made spending money easy haha. Highly recommend!

Bryan at this store is awesome had some questions about service and switching carriers he was very helpful and letting me know what plan would be best for me.

Highly recommend Bryan!! really helped me out!! Great customer service!! very positive attitude!! Very good at his job!

Great store. Always helpful when I go in!!!

Shad was awesome fast an productive

Charles at at&t set us up with some good upgrades and gave us a discount thank you charles

Great place! Stop in and see Jordan she helped us get our account reinstated after it was suspended.

Best cell service in most areas of Duncan. However, employees dont seem to know much about the services they offer. I ordered internet only to learn on the day it was to be installed that it was not available at my address.

This store is amazing. They always give a great experience and treat their customer excellent. They are very knowledgeable and take extra time to ensure you fully understand what is going on.

The workers Ive dealt with, have been incompetent. The employees are coached to answer questions, without telling the customer what they need to know. No sale or deal they have, is as posted. God forbid you get stuck in a contract like me, the customer service over the phone is unbearable and good luck getting anything fixed. Recently went into the store to see about a cheaper plan, guy told me this new one was exactly the same, but 5 dollars cheaper a month. Well my bill is now 25 dollars more, because he didnt start my new, identical plan, on the new billing cycle. I have successfully wasted 2 hours of my life trying to fix this, and it still isnt fixed. This happens every chance provided and this service is not worth it, by any means. Thanks to the employee for wasting hours of my life.

I finally got a new phone n the customer service was awesome! Yaaaaaay!!!!

There were 2 employees in there. The girl that waited on me was very friendly. But the guy that was there was not friendly at all. I was looking at a phone n accidentally pulled the cord out of it n he had to help get the alarm to go off. He was messing with his phone n had to get off of it to make it stop n he acted like it was a bother for him to get up n fix it. He never said one single word. Very unfriendly!!

I always have a pleasant visit every month

Jordan is one of the most amazing retailer in the store their service went above and beyond ...

Good customer service. Natalia was great!

Very helpful and pleasant.

Carter Banks goes out of his way to satisfy the customer. He always opens the door and welcomes everybody. He’s exactly the friendly face you want to see when walking into a location. 👍

The Duncan store was great! Bishop was very helpful!

Used to use their internet and it worked good but cableone/sparklight lured me over and I havnt looked back still give ya 5 stars though att

My boyfriend and I were very pleased with our visit. Bishop helped us out and was very patient with all the questions and concerns we had with our new products.

This location is very helpful, Charles took care of me.

Great and friendly service. Love having customer representatives close by

Great service there today!! Jordan help me get my sim problem figured!! Was in and out in a matter of minutes!!! Great staff everyone was extremely friendly!!!

The one in Lawton is very good they are very knowledgeable about there stuff the one in Duncan well not so much

Great service. Very helpful staff.

Natalia had amazing service and very efficient!

Some of the best customer experience I’ve ever seen, they are quick to help and very friendly. 💗

Wasnt a soul in the place other than employees. Took all of 5 minutes. Sweeeeeet.

Good service and dont pressure you into buying anything

Melissa and her staff are very helpful we had a ruff start when we first moved here but they are all great. Thank you for all the help with the tablet

Excellent service! Associates were friendly, and prompt helping me out with my AT&T issues.

You’re people are great

Excellent service but they keep very few phones in stock.

The Duncan store is great!

Good place to get what you need in cell phones

Terrible customer service when you express your concern to the manager and she says oh well. Ill save my time and work with the main company.

Melissa ATT store mgr at Duncan, OK., was very helpful. Thanks.

Fantastic customer service! Christina was amazing.

Always greeted at the door and walked out. Fantastic customer service reps!

Not sure that this store has anything to do with their Internet Uverse service but I just wanted to say that I switched little over a year ago from CableOne (horrible!) to ATT Uverse.Even though I dont quite get half of the advertised bandwidth speed the service is reliable and priced fairly. After my promo ended they did try and raise my price but I called them on the fact that my speeds are not up to par with their service promise, they had a tech come out and check out my speed issues and determined that my distance from the node is why my speed is not as advertised, but alas they agreed to keep my monthly price for service at $37 a month. Now thats how you do business! Take note CableOne! Their service is reliable and for the most part my family is able to do everything we like to do on the net (streaming, gaming, etc...) without much of an issue and for a fair price! Thank you AT&T! Kudos to you! Now please, hurry and upgrade your network some more around Duncan and make your service better and I am sure you will get a lot more CableOne customers!

Internet service has been terrible over the past 2 years. Please fix it.

Open sign on and flashing, door locked. Shortly after someone turns sign off. If you mess up and turn the sign on, good customer service would be open the door. Bad customer service loses customers.

Awesome customer service!

Very nice employees, nowkledgeble, and highly motivated.Very good experience.

Very friendly and helpful.

The Duncan store is great!

The employees at this location at are not respectable and are very rude and I was in their to get info on my phone when I ordered a new one and they would not give me the information and keep giving me the same wrong answer in different was and it was the worst place.

I dont like ATT

Good phone service

When you pay the bill they charge a extra dollar to handle your money. STUPID

Have alot of cellular products there

Fast and friendly!

Very helpful employees

Natalia was great!

Good people working there

Very professional like and tended to me right a way.

Very friendly and helpful

Service started off great then I had problems with my connection so I go into the store to cancel service everything they said was opposite of customer service and the manager was rude before my experience with the store I did not mind coming back to AT&T when their services was fixed but after that experience I will not be back

Great service all around

Very nice 👍

Love the direct tv

Great customer service

Great people here!

Treat you right, friendly staff

They are SOOOOO slow

Very helpful!

Helpful friendly staff

They are good

Not very helpful

Did not answer phone

Its always great.