Wonderful. A special thanks to Mason for his patience. (Had to interrupt him being helpful to someone else to ask his name).But never had bad experience.Ill never go anywhere else.No one ever tries to talk into more expensive anything. Opposite. They seem to want you to get what is best for you. Im impressed.

I had this really nice lady I believe her name was Leanne order me a Hub assembly online. she found me the part I needed. I was ready to pay, but before Inserted my card. It had Occurred to me to ask to see if I could have expedited shipping, so I asked her. She wasn’t too sure so she asked and found out it was too late since the order was already submitted for processing, me thinking “oh well I guess I have to wait longer”. However I was took back at how generous and patient she was. She went out of her way to call the warehouse to see if it would be possible to have the order expedited. she was talking to different people on the phone trying to figure this out for me. it’s this type of customer service that needs to be recognized and rewarded. I just wish there were more people that cared about their job and was as knowledgeable as her. Thank you Leanne for going above and beyond to help a fellow customer! I will definitely be coming here for any of my car needs.

Very slow service, even when parts are ordered and supposedly set aside. Counter guy seem clueless and would not try to figure out the order. Do not waste your time at this location.

Needed some hoses for coolant lines. Went in with a video they guy wouldnt even look at the video he just flat out stated we dont have hoses here I would need you to take them off. So much for expertise

I was from out of town celebrating our wedding anniversary at a nearby state park and had to come into the Napa located at 730 S Cockrell Hill Rd Duncanville, TX 75137 to replace the batteries on my 3/4 ton p/u. I was assisted by Mason who went above and beyond by making sure I had everything I needed including a hand truck to wheel the old batteries in. I replaced the batteries while there on site and he even told me happy anniversary. Real professional and courteous!

I used to love ORileys but Napa has shown me what I was missing. The Napa know how is a real thing. When you ask for a part, they know what it is and get it for you quickly.

All you customers...I would like to thank you for coming by and some of your reviews are a hoot!!! 😁 If at all we may have let you down, please forgive us and try us again so we may be able to serve you better. Hope you have a GREAT day. 🙆

I have been using NAPA auto parts for about 40 years. There is a reason I keep going back. Good people, good parts

Auto zone could have helped me more. I had to go to a different Napa to get their mess up fixed correctly.

Wonderful customer service. Very nice people.

Great auto supply store, they have most of what you need in stock and can get most anything you need next day if not in stock. Highly recommend

The Ladies are in the part house👠. They oversee this place, like big bosses🕴. The are very professional and knowledgeable about whats going on in the auto world. If they dont know they will say so and began the research. Friendly, courteous, honest, helpful, respectful team.👏👠👠

Helpful Great Customer Service .

Lady at counter was so sweet and this spot has a huge parts on site ...

Describe my experience? ZERO STARS!!! Didnt really get to experience anything! They were closed at 6:50 pm on a Monday even though the sign on the door said 7:00. September 28, 2020. Check your cameras That was me at the door. The tall black guy. Not sure why, but all I had to do was pick up a part I ordered the previous day. I usually get off work at 6:30 but asked to get off early to pick up a part I really needed. So much for that! Maybe there whole employee staff needed time off early to take care of some important business too. Oh! I know! I bet it was break time......yeah right. Avoid this location if you need any parts 10 minutes before 7:00pm on a Monday!

Helpful service a good parts little pricey but a great go to when needed.

Huge facility and the lady that checked us out was super sweet

The people behind the counter are very friendly,helpful and ready to answer any questions or go out of their way to get you an answer

The lady in the register was very helpful.im sorry i didnt get her name.

Great customer service and great prices. Best time to go is on the second Saturday of every month. Also known as Super Saturday for an extra 30% off before 9 am

My first time the women who were working were amazing very very helpful and friendly above and beyond auto zone and orileys take note they are me new auto parts store

The workers is so courteous and know a lot about what you looking for

Very friendly and knowledgeable.

Great got what I was looking for awsome people and very nice they know what they are doing

Good parts store,but be ready you must make and model of your car and vin #so can get correct part your vehicle.

They had the part I was looking for and nice people there

Always A Great Place....We Love The Staff and they are like Family! Thanks Ms Nora and Mr Bob...and staff for all the hard work

They have what I need but their store hours are horrible. Open too late and close too early. Guess Ill wait for Orileys

Home made Margaritas, Chicago style Pizza, deep tissue massage. This place is amazing!!!!

Had a pick ticket in and out with the right parts. Staff in great.

20 some years or so and it is still my prefered auto parts store.

Even though you have choices to go anywhere and get parts, Im all about customer service. Friendly warm and kind Im your customer!!!!!

Good place to find quality auto parts for maintaining your car or truck. Staff is very helpful check out is fast and easy

Borrowed a tool 2 days ago returned the tool and got my deposit back very satisfied.

The sales person was very helpful and got everything I needed.

Bobby Martin the manager here has more knowledge than any parts guy I have ever met.

Perfect

Ok

Even though you have choices to go anywhere and get parts, Im all about customer service. Friendly warm and kind Im your customer!!!!!

Great place.. Good service.. Knowledge of products of first class.. Go guys.. Keep up the good work!!

They are a excellent repair center. I have never been disappointed with anything they have repaired or updated. Highly recommend them.

An employee actually helped me out of a bind, my car start dieing out on me and he helped replace my battery for free. He hunted down my warranty to another store and had them fax it over to finish the process. Great customer service!

Great its one men was very helpful dont know his name but going back to find out

Great staff! Very educated! The employees are actually required to pass automotive tests just to work with customers. Way more helpful than the other guys.

I brought a old truck back to life thanks for great parts!

Great place to do business with far better service then the other 3 big parts stores

Great prices, inventory and knowledge.

THEY GOT THE BEST FLOOR DRY 👌 WAY BETTER THAN THAT STUFF FROM OREILLYS..

Always exceptionally helpful and always on top of things. Definitely care about their customers and what parts they get

Very helpful

Lady helped get a good price on my ac compressor for my truck.

Always great customer service and prices

Great service, if you need a hose made they make them, nobody else around can do that, plus they have good deals on tools and oil. Very satisfied with my experience with Napa.

Nice, friendly, and helpful!

Ryan did and excellent job helping me get my sprinter on the road, had to make a custom coolant hose, I would be stranded if it wasnt for his help. thx so much a+++

Very Helpful.. I will always shop here...

Great store

HadAll the parts I needed

They were very courteous.

Most wonderful woman was able to find a hydraulics filter.

Fast and friendly service very professional atmosphere will shop there again.

Excellent Customer Service! Very professional service with Bobby & Norma!

Is it me or everything here is double the price damn, just save your time and goto summit and pay less then half.....Napa is a ripoff

Found the part I needed and how did expedited in excellent service

Good people, great service, love the 30 present sale every 2nd weekend.

Thanks for good service

Always great serviceQuick to inform

Great service...

Nice people....decent price.

Well organized and friendly staff! In and out in less than 10 minutes.

Theyre good to go

Always have what I need

Pretty decent service and knowledgeable employees.

Ok

Had what i needed

Ordered a part at 9am that was supposed to come on the truck at 2pm waited all day just to be told it wasnt put on the truck.

Products cheap but they dont help in fixing parts

Staff was very helpfull

Good service and always have what i need

The best in Dallas

It was very helpful and answered questions

They had the parts others didnt

You can buy cheap parts all you want they will break after a month but with napa its one and done..

Great place

Great place and people

My boyfriend went there

The guys have Very rude demeanors!!

They got the parts i need

Just browsing

Great help

Great reliable service.

These guys know there stuff

Very helpful

Not very helpful at all.

Find most parts that I need.

Great service

Always the right part the first time

Very good staff

Good!!

I work here!