Great place to go. They were ready to leave and take lunch but the man was really nice and went ahead and changed my tires anyways. Theyre polite and kind there. I would recommend going there. Their price wasnt bad neither.

Great service. Brian is always friendly and very helpful. The wait times on services Ive had are very reasonable

Great people. Brought my RV in for them to check a tire that had a small bulge while we were picking up our daughter at Fredonia. We were on our way back home 300 miles when I noticed the bulge. I called them at 10 and they fit me in at 1:00 which was awesome! They had a tire, but told me the tread didnt match exactly and instead of hard selling a tire... he suggested the damaged tire wasnt as bad as I thought it was and if it were him, he would wait until he got home to get another just like I had on the rest. Which is what I did. I stopped periodically to keep an eye on the tire, but we arrived safely at home and very grateful for their honesty and professionalism. Would recommend them to anyone. Thank you!

Happy with the tires but I had an appointment to have them put on and still waited a hour and a half had no one ahead of me been to other shops never have had this problem have bought tirethere before same story very disappointed trying to support a small business but will probably go else where. Follow up I have been in contact with the store manager he has explained theReason for the delay I had with my tires I appreciate the call and understanding of my issues will be giving them another try workmanship and quality was good

I had a great experience with them as a walk-in (luckily they weren’t busy!), when they repaired my flat tire and bent rim in about an hour… And it cost only $26 including tax. Recommend.

This place go above and beyond to take care of their customers would recommend them to anyone hats off to the staff and business!!!!

Valley is a great place. They really take care of you even after the sale. I have 4 new tires plus all the perks of free rotations etc. It will be the only place i take my vehicle from now on

Great business, professional and courteous associates!!

They had what I needed. When they did the work they made sure that everything was mechanically safe. They made a few adjustments, replaced some worn parts and took care of a few problems that werent pointed out by other mechanics.

Was a wonderful transaction .. Great people and perfect service

Scratched my brand new wheels,still charged me when they couldnt even finish the job. Will never go back to them again.

I brought my car in to fix a flat tire. They were extremely friendly, explained how long it would take, and then got it done much faster than expected for much less than expected (only needed a patch vs replacement). Really appreciated their professionalism and promptness!

Nice hometown service. Ive been a customer for years and will continue.

I told them I had a leak around my windshield washer tank. When I picked up my truck, I was told there was no leak. Well these pictures wkere taken today.

Very helpful people. They did the mounting and balancing of my tires and did an alignment the same day I had the tires dropped off there. Happy with the service.

We couldnt be more pleased with the service we were given. Ryan was very responsive to our needs when shopping for snow tires. We were happy with the price and quick service with our tires. The two year roadside service was an added bonus. We were so happy with the whole experience and will be Valley customers from now on. We were with Firestone for over 30 years and he service has declined and prices have increased greatly. We are happy to take our business to a local service center close to home and get exceptional service! Thank you Ryan and team! Were sold and will tell all our family and friends!

I called and set up an appointment for a semi synthetic oil change which is $39.95. They called to tell me when it was finished and I drove down to pick it up. When I went to pay, they said my bill was $89.05. What? They apparently did a half hour of labor on my left rear brake which was almost $50. They didnt call to ask if they could do this work, nor did they mention it when they called to tell me my car was ready. Ive been out of work since March with no unemployment or income of any kind as I have a newborn so my wife isnt working either. What would they have expected me to do if I couldnt pay the extra $50? It definitely took us by surprise and messed up our tiny budget. I am very disappointed and will not be returning. My wife has gone here for a year and will not be going back either. Very unprofessional of them to charge me for work I did not consent to.

They had to order my tires and they called upon delivery the following day as promised. They got me right in and started work almost as soon as I got there. The entire staff was friendly and inviting the whole time.

They inspected my truck. They are always fast, but appointments are recommended.

Few months ago, looking for an oil change I found this garage in Dunkirk.Very good deal, four oil changes then fifth one is free.On my last oil change they also conducted extensive troubleshooting of my Air Conditioning System, vacuuming and replacing my Coolant..at NO CHARGE!Thank you Bryan!Great service, friendly staff!Highly recommended!

Love the folks at Valley Tires in Dunkirk. They do great work! In the last few weeks, theyve done an oil change on my 2007 Prius and switched my winter tires for the all-seasons I run spring, summer & fall. When I need new tires, I know I can count on them for good advice. Their prices are reasonable, too!Peggy Tiffany, Fredonia

Unprofessional. Serious lack of respect for customers. I have spent several thousand dollars at this location over the past 6 years. Ive watched the service level go from amazing to appalling. I made an appointment for a simple procedure for my vehicle...this should take any where from 30 minutes to an hour. Upon arrival I was informed it would be several hours...um, I dont have time to sit around a tiny waiting room for several hours. This was my lunch break. Basically got an oh well from the man at the desk. So while Ive taken time out of my day to make sure Im there on time for my appointment, it apparently doesnt matter that I even had an appointment. A simple phone call to me letting me know that they had a scheduling issue today (most likely an employee call out), would have saved me a great deal of time and frustration. I went online and found someone else in the area that could service my vehicle. Upon leaving, I let the desk guy know I would not be back. His reply was again...oh well. Good to known that they have so many customers that my business doesnt matter to them. I try very hard to support the smaller businesses in the area, but if Valley Tire cant respect me enough to make a phone call or at least understand why the suggestion of waiting around for a few hours in a tiny hot room is frustrating, then I cant be their customer.

I am ALWAYS well taken care of here. Whether it’s an emergency or just regular maintenance, they are top notch!! Honest and Fair!

Hi, I came to have tires, oil change and alignment. Was told I need a bushing replaced before a alignment could be done and Valley Tire would get back to me with a cost for bushing. Went to car and my all seasons were not in car. Had to go in to get those. Later that week I was looking at invoice and was charged for disposal of tires and tire protection plan which I knew nothing about that cost or plan. Went back a few days later to be reimbursed for tire disposal and ask about protection plan. Decided I would keep plan but would have preferred to be aware of this prior to charge. Asked about cost for bushing and was told I’d have that soon. Still don’t have that so will take it elsewhere. Everyone seems pleasant but definitely disappointed. I get mistakes are made but it really does make me as a customer wonder the integrity

Bought last three sets of tires here, went back to buy another set. New management. Wouldnt honor the 40,000 mile warranty I was told the last ones came with by the previous manager who sold them to me, because he shouldnt have sold me them with a warranty. New manager literally told me I was costing the company money, and that he didnt have any more time for me. The other thing they were giving me a hard time about was because I had uneven wear, which apparently had happened within the last 1,000 miles (of the 20,000+ miles I had put on the tires) when I had my tie-rod outers replaced, evidently rendering a need for an alignment (which the day I realized this was going on was the day I brought it in for new tires/servicing). The entire lifespan of the tires I had been dutifully going in for the rotations every 5,000 miles to maintain warranty, records would confirm there were never wear issues any time I brought it in previously. So in the final analysis, they shouldve honored what the previous Manager told me, and the 15,000 that I got out of the tires where it could be confirmed there were no wear issues, and just subtracted 5,000 miles from the overall warranty (35,000). That way they wouldnt be paying for any of the wear that had occurred as a result of the misalignment, but would still be honoring the warranty they were sold to me with. I Called corporate to relay my experience, they werent much more help, only offered $5.00 off per tire towards new. The thing that was really uncool about all of this was that it was the heart of WNY winter when Im having to commute 40 miles a day for work, and my tires are unsafe. Ended up going Dunn Tire, they got me 4 brand new all seasons for a better price than valley had quoted me plus gave me a $50.00 coupon towards the alignment, and they even got me in the same day I called. Talk about customer service! The other very minor thing (but noteworthy), it was nice to be in a waiting room where there was actually hot coffee, the one in the valley tire waiting room was always off every time I was ever in there.

Not so good

I’ve been taking my car to Valley for years..They’ve always gotten me in at a convenient time (I work full time so it’s important)& have been very attentive to my concerns..I appreciate their honesty & expertise when it comes to my car.

Bryan is always so accommodating. He does everything he can to make getting my vehicle fixed as easy as people. Thank you!

I ve been going to Vally Tire for 3 years now..for oil changes, repair and tires. Like most women I dont know a lot about cars, but I m 77 years old and I ve learned a few things about car places the hard way! At Valley the work is done right and the advise was good. I got some fantastic all weather tires from them that got me through two winters safely. Another plus is the free oil change. Your fifth change is free. So..seniors and women...go there and get whats important:PEACE of MIND

My boyfriend took my car here and they did a great job thanks for everything. I appreciated it.

Very polite and professional team. They know what they are doing. I highly recommend them!!

Very impressive service. Repaired a brand new tire for me fast. I wasnt a current customer but they treated me great.

They took care of my tire problem immediately. Very good service

I cant thank them enough for taking me right in this morning when my tire went flat on my way to work. I was close by and drove right to the shop and they had my fixed and on my way within an hour !

I had a Great experience very nice manager Good quality tires for My 18x9 rims

I have used valley tire for years for my company vehicles. Brain and Lynn always are helpful and do their best it is appreciated. Thank you

They went over and above on their service. I will definitely go backWe really need people like them to take care of your vehicle instead of just getting you in and as quick as possibleThanks again

They are very courteous and friendly. Got what I needed. Very satisfied.

Brian was great to work with, really helped me out. Very satisfied with the service I received.

I have used Valley Tire for a few years now. They always take care of whatever I need to keep my car in safe good working order. The customer service is always on point, and they go above and beyond to help with all your needs. I recommend them highly!

Always quick service for my oil changes! Everyone is so pleasant and kind here. I wont go anywhere else.

Quick and friendly service! Always accommodating. Love this place!

Its the only place my family and I will do business they treat us very well and always go the extra mile to make sure youre satisfied

I was driving through Dunkirk and realized my inspection had run out last month theyre more than happy to get me in right away. Great service and very friendly staff

Valley Tires is a wonderful place to do business!! They went out of their way to help me!! Definitely recommend them!

I trust these folks. From desk is courteous and informative, as are the Mac Janice. I have never had any issues with repairs or service.

The tire swap took longer than the average. Schedule it with ample time. Having said that the job was done very well.

I was a bit sceptical going somewhere new but they were great! Smitty got me a quote for new tires & alignment within an hour. The staff were all very kind & friendly. Nobody made me feel stupid when I didnt understand what they were explaining. Best of all, they didnt try to fix things that didnt need fixing! I am very satisfied & will go back!! Thank you all!!

Had a slack tire on Class A RV. Took in and they graciously checked and aired all 6 tires. Told them I was worried why one was so low. Jeff took tire off checked for leak. Didnt find one, but removed tire, cleaned bead, installed new valve stem. Finished by torquing lug nuts to specifications. Them installed new valve stem covers. The service charge was way beyond reasonable. Definitely recommend.

Thank you for making sure my tires are safe for travel.

Great place! Good service!

I liked the fact they took me into the bay area and showed me what I needed and why I needed it done,being I only went in for a wheel alignment.Very thorough and explaining cost and labor.My first experience there I will go back?

Had a 9:00 appointment didn’t take my car in to start repairs till 11:00 finished at 12:30 why make appointments?

Great service, competitive pricing and easy to get appointment when needed Very pleased with overall experience.

Courteous, professional, great prices & guarentee!

Best price on the tires I selected and good job installing on new rims without any damage.

As with any mechanical repair shop, be aware! Angelo is no longer there. The mechanics and manager were not reliable or compassionate to my vehicle needs. I found the Manager to be apathetic and unyealding in providing descriptive service expectations. In addition I was charged for an alignment and when inspected it was never done and Valley tire could not produce a printout, apparently the machine was not operational.

Very good service. No long waiting for repairs.Very responsive. Pricing competitive.

Always treated with respect and made aware ahead of a decision needed to be made in regard to unforeseen issues with a repair

These folks are quick, knowledgeable and courteous. Got me in on short notice and took care of my brake problem in a hurry!

Had a flat tire they fixed it right away! No wait getting in and less then 10min and i was on my way! Great service!

Very fast and professional.

Pleasant place and they treat you and your vehicle right.

I had a pretty good experience..people were friendly..fixed my problem..will go there again!

These guys were awesome. Be back soon while the restoration work continues on my vehicle!

Great, prompt customer service!

The people here are awesome and they get you in and actually fix it ! And it doesnt take forever definitely reccomend them

Excellent service! Prompt.... Courteous....will not take my cars anywhere else! Thank you!

Great company friendly and reliable, always willing to go the extra mile to help out!

Valley Tire had the tires I needed at a great price. Installation went smoothly, Ill be back!

Always great service and good prices.

Excellent 👍 service from the ppl I dealt with for my repairs thank you very much .

Awesome place friendly staff and service would reccomend!!

Very professional an friendly staff. Ive already recommended this place to a few people.

Very polite went through whole car. Got me right in.

Great prices, service & staff.Highly recommend!

Always helpful and reasonably priced.

What can I say, they listen and attend to your needs, and they are quick

Went there to have a tire patched after I picked up a screw in the tread, they were fast, professional and reasonable. I would recommend them to everyone.

Excellent service and very friendly!

We always have a good experience at Valley Tire. They know how to fix the problems and do it in a reasonable amount of time.

Very nice employees repaired tire two other places said couldnt be done obviously these other places only wanted to sell me a tire valley tire will be getting all my future business thank you for being an honest shop

Today I need an inspection, and I went in got served right away. great customer service friendly people thank you very much valley tire...

Cost me $39 for them to put tubes in my small small dump cart tires. They told me it would cost a few bucks each when I called them. What a rip-off.

Outstanding service definitely will be a repeat customer

$322 for a Recap tireThat’s Double then I usually pay

Quick service, and the people who work there are friendly and informative.

Great people, I went reciently and they fixed my tire stem. Cost was $28.00 .

Was my first visit to Valley Tire, they were very friendly and professional. I will be a returning customer. Thank you .

Great service, polite, quick, easy.

Service performed timely and professionally.

Courteous, quick and friendly service.

This place is the bomb. They are quick and reliable

They rip you off big time!

Very trustworthy and professional, unlike Dunn tire damaged my rim and dont take any responsibility. Valley tire fixed it for me for free.

Staff is friendly and fast....

Very professional and courteous

Fair pricing and Anglo is always willing to go the extra mile nice staff !!!!!

They are very good at help you there

Gteat place to do buisness