Amazing customer service. The unit I reserved was too small for my things and Justin took the time to walk me through all the units and show me which one worked out best. Jessica was pleasant in the front office as well, and they were so amazing. I cannot stress enough how great their customer service and professionalism was. This will definitely make me a repeat customer. Thanks Justin and Jessica from CubeSmart!

A few days ago, I received excellent service from Justin Harless when I considered renting a storage space. He was knowledgeable and enthusiastic while presenting the assets of the CubeSmart facility in Dunwoody. Today, I did rent one, and got excellent service from Doug Luu during the rental-agreement process.

Thank you for the wonderful and professional services received at CubeSmart Store 0568. The property is well managed. Staff is always polite and courteous, willing and able to assist when called upon (purchases and wet kind times remind me of my entry code more than 10 times). Thank you!!! Unit 4042

Excellent customer service. Helpful thru the move-in process. Smart rental was easy to use - was able to take care of everything online before arrival. The welcome card waiting in my cube was a great touch - thank you.

Nice place. When inside very poor signage. A bit warm

Very polite people very clean

Excellence !✝️🛐😇💯

Clean and nice got lost twice need better signage confused 3 floor is street level.

The customer service is A1 and the manager Jessica is the absolute best. I passed over storing with a competitor at a slightly lower rate because of how courteous Jessica was. Would highly recommend!

I have been doing business with CubeSmart over 5 years now, but am especially happy with the Dunwoody location. Justin and Jessica are awesome and truly get the job done! Moving to a different location, but right down to the closing of this unit, they have been great! Good location too!!!

I never thought Id receive the level of customer service that I got from a storage facility. When I was inquiring about a storage unit, I had the pleasure of working with Jessica. She came from around the counter to greet and welcome me into the store. She was extremely nice and inviting and I knew I was in the right place. She thoroughly explained everything and gave me an awesome tour. I would definitely recommend this location and Jessica is great!! If youre looking for top quality storage, look no further than CubeSmart.

So many hidden fees, the original quote was $53 dollars, then after adding the monthly force insurance fee and some other fees, I ended up paying $90, so unfair, almost paying double for a 5 by 5

My location is ALWAYS clean and I feel safe visiting my unit anytime of day or night.

Justin was very helpful with all of our needs. Would highly recommend!

The rep was very friendly and helpful

This storage is clean and conveniently located. The facility is always clean and well-organized. The facility could use a few extra carts. The unit have efficient layout which allows for best storage of all our items. Both managers Jessica and Justin are friendly and extremely helpful with my storage needs. They care about the customers and the safety of their property. I would recommend to friends and family.

Everyone was always nice and professional. The location was clean and well maintained.

Justin and Jessica are awesome employees. They are very polite, kind, and helpful. The store is always in great condition and well organized. They also keep delicious candy! 😁

I needed a convenient, quick and economical solution with no strings attached due to my need only being temporary. I called Cubesmarts national office as one in my list of targets. The national office representative was clear and helpful. Within the next couple days, I visited the local store after having spoken to Jessica, the stores General Manager, a few times prior. She was pleasant on each occasion and extremely helpful. She went above and beyond to make sure I was completely comfortable and satisfied with my decision. Additionally, their pricing is very competitive. This, along with the excellent customer service I received throughout the entire process, made my decision to go with them easy. Highly recommend!

I like this place. Just because of Jessica. She is a very super sweet and also her customer service is up to a higher standard. She keep customers happy and very professional. But, there is another white guy over there who doesnt treat the customers right and I am one of the victims. He treated me very poorly at my first time. And he is always on his personal cell phone at the office.

It was a great experience using cubeSmart.The manager is very nice and friendly. It is a good price and climate control. Manager has great personality skills with a lovely smile.

First, the facility itself was great and perfect for my needs. Second, the customer service is excellent. Jessica and Justin helped me out tremendously and were super friendly and quick about it! I would definitely recommend 10/10

It was a nice facility, convenient, clean just needed to combine two units we had.

The Dunwoody staff was great at helping me with getting a storage unit and moved in. They did a great job.

Awesome storage facility, clean and friendly staff to assist you at this location.

I rented a cube from here and it was my first time renting storage space. I came in with the intentions of renting a space bigger than what I needed. But when Ash questioned what all I was going to be moving he recommended a smaller unit and it had enough space for all my things. I never had a problem while renting her and would recommend it to anyone considering this location/unit.

This is the second time using this facility and recommend it to all. The customer service is great! Jessica was extremely professional and super nice. The storage facility is also very clean, and I feel very safe.

Clean, climate controlled, helpful staff member Jessica, secure

Jessica did an outstanding job !I needed to rent a storage place really quickly and she did everything I needed and more.Very satisfied.

I am a repeat customer at this location and have always been very pleased. The staff is fantastic - professional, personable, and very helpful. I first spoke to Janet about availability, and she was very helpful. A day later I spoke to Ash, who also was helpful. 5 days later I go into pay for my storage unit, and Ash remembered all of the details about our phone conversation. Wow! Love the location, and I do miss the free truck for 2 hours on move-in day (long political story). Storage unit is perfect for my currents needs. The only thing keeping this location from getting 5 stars is the rat droppings by one of the elevators (I noticed a rat poison pouch was in my unit). I understand rats will get in, but a daily cleaning of the floors would make this location sparkle. Would highly recommend.

Great facility, affordable prices, clean, and really hands-on and friendly staff. Ash was patient in helping me figure out the best payment plan for my needs, and was incredibly personable and knowledgeable. The location is perfect for me, and the facility is the perfect size to maintain the sort of one-on-one neighborliness of the staff. Ive already recommended this facility to some friends, and definitely would recommend it to anyone who was seeking a secure, clean, and affordable storage facility.

I highly recommend for this location Cube Smart. Every good environment and cool in the summer, warm in the winter-just like someone live inside! All your stuff or merchandise are in safe place and temperature.The two managers in there are very nice, friendly and also very carefully on details. They always remind you when you need help.The best thing I like is their Logistics. When a lot of stuff come in my unit, they will accept for you when you are not in there and help you to put in your unit.Safe, clean, cool, and nice service ever!

I highly recommend this location. The manager Janet was wonderful to work with. I had to change my move in date because of weather and she was so nice and cheerful to help me. Move in was a breeze. The whole storage building was so clean that I felt good about leaving my things here.Thanks for providing such a wonderful storage facility.

Jessica and Justin are great! They are always polite and helpful. And they serve great candy! Lol

Manager Justin really goes out of the way for customers excellent service & great timing. Units are very clean as well. 5 STARS FOR CUBE SMART.

Everyone was very professional, friendly and extremely helpful

If I could give this cubesmart a 6 - star I really would. Ashton greeted me and was able to quickly pull my reservation up in his system. I was able to book a storage unit a little before closing. He was so kind to even walk me around towards the gate to help me figure out the gate codes as well as making sure I knew the quickest way to my unit via elevator. Overall great service !

Well it was a 5 star service before the new lady at the front desk threw the door in my face after coming from lunch break because she still had 10 for minutes left. She could of handle the situation so different, customers should be treated likewise...I don’t foresee a good future with this way of doing business...also I am moving to another place after 3 years and because of this...shame...

For a first time user like me, it was more than what I could expect. The staff was very professional and friendly. They not only helped me in choosing the right size of storage, but were also very helpful in getting a decent deal for my requirement. Appreciate Janet and Ash for their dedication towards their work and the customers. Keep up the good work guys !! Cheers !!

Had my items here since I moved into a smaller apartment. Climate controlled and clean. Ash at the front desk was very helpful.

I was greeted professionally when walking in. My service was very efficient and got my unit right away. Ashton presented & explained the everything very simple and any questions I had were answered immediately. I would highly recommend this location...it was also clean & organize!

The people were nice, however, CubeSmart allows one free month and 10% booking on line discount. I did this for a 10x10 unit. When I was shown the unit, it had a severely slanted roof. The manager Eric, said the reserved unit with the agreed upon rate only counted for the slanted roof unit. This was not going to work, so I had to sign for and get another unit as the movers were on the way. Bait and switch.Now they will have a new District Manager on the 17th, and Im supposed to take it up with that person. The truck they promised was free, although $10 admin fee. They didnt tell me ahead of time that the $100 deposit had to be in cash. Glad my friend had it on her. He also didnt give me the code to get in and the office was locked when we returned with the truck. This was just yesterday. so its fresh in my mind.

Great staff and value for extra storage. I quickly got my unit at a great price and had my stuff unloaded within an hour. The facility seems secure and clean with easy access to all the units.

Ashton was very professional and friendly. He didnt try to oversell us on our unit size which I know most places will always try to do just to make more money. He thoroughly explained everything to us out of our 15 plus questions we had going over the lease. He made us feel very comfortable storing at cubesmart. Other than the boxes being a bit pricey, the location is great and the place is very clean.

I have been pleased since day one. Now three moths later, my needs grew and Janet was most helpful in finding the perfect second unit for me while I work at getting my house ready to sell, just down the street. I appreciate the hospitality each time come there. I also value the safe and secure features of the property has (i.e., secured gates as well as secured sliding doors and cameras throughout) making me feel safe as I load, unload and place items in the storage units. That is very important to me. Thank you Janet and CubeSmart for making this very difficult moving process so much easier!!

Unparalleled customer service! We arrived at 5:57pm (office closes at 6pm) and they helped us without hesitation! Ash is truly the GOAT!!! He was friendly, flexible, and made it his priority to get us the best available deal. He’s the man to speak to if you are ever at this location.

Everything was very quick and very nice. The storage we got was priced very well compared to everyone else in the area. I recommend anyone with storage needs to come to this location. We are very happy!

This facility is perfect for my needs. It’s safe, secure and clean! Ashton is always friendly and able to accommodate me! Easy experience thanks so much!!!!

Always clean and everyone is helpful.

I have had my things at this storage unit for about 2 years. The team in Dunwoody is absolutely amazing. Janet and Ash have gone above and beyond. The service they provide is beyond excellent.

Ash was so awesome!!! He helped me not only reserve the right storage unit for my needs but he did it like 3 different times because every time I went home I realized I had more stuff than I actually thought I did. Mind you, he did it without a single complaint. I have not received customer service this stellar in forever! And believe me when I say I am not easily pleased but is a huge stickler for excellent customer service. Thanks Ash for exceeding my expections over and over......and over!!!!!!! You deserve a raise!!!!!! :)))

Store manager Janet Smith is a wonderful person. She listen to the customer requirement very well and deliver more than expected. She pulls out the best deals that was available. The unit was very clean and easily accessible.

Ashton was very helpful and professional. He gave excellent service!! I will recommend this location and service to my friends and family.

Ash took excellent care of us. Very professional, knowledgeable and efficient. Facility is clean and well lit.

I highly recommend this facility. I used it for a short period in between moves, and this was one of the few bright spots during a stressful moving experience. The two clerks were very friendly, and went out of their way to make the process easy and ensure me the best rate.

Chose Cube Smart because of their excellent ratings. Turns out we had far more stuff than we anticipated, but the lady in the front office Janet made it happen professionally, effectively and precisely,. Thank You for the great services.

Ash and Alex were very professional and did all they could to make this a very good experience. Both were very accommodating. Clean and safe facility.

Very clean, I can tell that the staff appreciate their customers. Just rented a unit this past Saturday 4/23/16 and they have continually wowed me already! Thank You CubeSmart! I can rest easily knowing my items are secured and in a nice clean storage unit.

Amanda at Cubesmart was beyond helpful as well as pleasant to deal with when we were inquiring about our storage needs during our recent move. Would definitely store here again!

I went in today for storage information and Michael was really helpful! It’s a beautiful and safe storage facility!! Extra Space Storage is my first choice for renting a storage unit!!

Ash and the staff were great, walked in and got a great deal with the storage. I would encourage anyone looking for storage in Dunwoody to use this location.

The staff is incredibly friendly and helpful!! The storage facility has easy access and is very clean!! I enjoyed listening to the music that plays while moving in. Great place!!

Ms Janice is the best. She more than just manages the property. She truly cares and takes a real interest in the customers .

Ashton was absolutely AMAZING! Super helpful & didn’t try to upsell me. I would recommend this Cubesmart to anybody with ears lol

We moved into 4 units from another storage unit because it was closer to our office. We have not been pleased. Customer service is lacking, the office is rarely available when you go and have a concern, one of the lights does not work in our unit and I have requested repairs on 3 separate occasions, and while climate controlled, it is not kept cool enough to work in when necessary in the summer and is so cold in the winter that your hands freeze if you have to be there for any amount of time. I would not recommend them and if it wasnt such a pain to move again, I would have already moved out. Too bad our experience has not been as positive as the previous two reviews.

I had a very good experience here with manager, Janet Smith. Spoke to her several times. Then rented a space. She knew her stuff and was very friendly and helpful.

The manager, Ash, is very knowledgeable, helpful and kind. Very happy with the facility and service!

Ash was beyond exceptional. No one would ever categorize getting a storage unit as “fun” but he made it enjoyable and answered all of my questions.

Great StaffVery friendly and helpful !!!!Always keeps me informed with my accounts even when it slips my mind.General Manager: Janet SmithManager: Eric GreenAlways help me out to the best of their ability

Janet did a awesome job. She was very professional and friendly. This place is very clean and well maintained

At the Cubesmart in Dunwoody, Janet was professional, efficient, and personable. She handled the paperwork portion of the move-in quickly and thoroughly. The entire process, from reservation to lease, was painless. She also maintains the facility well - the office, the unit, and the halls were neat and clean. I highly recommend this Cubesmart.

Good price and great staff. All what I need.

Ash - the GM is the best! He made renting our storage space easy with his helpful and personable demeanor!

Great clean place

Went to Cubesmart at Ashford Dunwoody and they did not have the size unit I needed, but Amanda saved the day and assisted me with renting a unit at another location. She exceeded my customer service expectations!

Janet was very very helpful! She helped me secure a unit quickly was quite thorough when addressing my concerns.

Fantastic, very helpful, and professional staff! Very clean, organized, and easy to use center. Highly recommend.

Being a customer for the past 6mths Ive had the best customer service via Janet in my time of relocating in years. Janet deserves a 10 star for her continuous efforts to aim to please. Meeting Ash has complimented your organization as well and I feel that they both deserve to be recognized. I will continue to lease from Cubesmart whenever time permits all from Janes assistance.Kudos Dunwoody LocationHicks Family

Great service! Ash was really helpful

I recommend this location. Sheronne was extremely helpful and had a wealth of knowledge to help me make informed decisions.

Just wanting you ladies and gentlemen know that Sheronne Benton was very great with excellent customer service skill.

I have used this facility for over 5 years and it has significantly gone down hill the past year under the new location manager and staff. I use the unit for business and I travel quite a bit. The only reason I chose this location was because not only was it convenient, I was told they would make sure my packages would be put into my unit. This was being done up until the last year, and I would even get an e-mail stating that I had something delivered to my unit. OUTSTANDING service at the time! NOW, they just sit it in the lobby hallway where you may or may not be able to get your package(s) as you never know when someone will be in the office. It took me three tries to get a very important delivery this week. I could see it in the window, but couldnt get it as no one was in the office. I needed this package for a very important meeting but I couldnt get it. LOST sales on my part. Upon finally picking up my package I was told that they are not supposed to put packages in our units and that I could call ahead of time to make sure someone would be there for me to pick up my package. I stated I had tried to call but I have never in the over 5 years of renting a unit had someone pick up the phone. I have left a message in the past and NO ONE has returned my call. NOT exactly convenient for the customer. NO APOLOGY for the inconvenience and the I DONT CARE attitude is very disturbing to say the least. I also have a light in my unit that has NEVER worked. I have asked about it many times but yet again, no one seems to care. To add insult to injury this week I received a RENT INCREASE in the mail this week. NOT VERY HAPPY with CubeSmart!!!!

Janet was very friendly and helpful. She was very knowledgeable, and took care of my storing needs

Customer service is absolutely Superb& very informative!!!! First time using CubeSmart &would highly recommend. Huge thanks to CSR. Manager Sheronne Benton!!!!

Very friendly such a great experience...thank you Sheronne Benton

Ashton was extremely helpful, and polite. Due to him and the location I enjoyed my experience at Cubesmart and definitely recommend this place for anyone interested in a storage unit.

Thank you Cubesmart, easy, professional and fast reservation procesd, for a temperature controlled storage unit, EVER! Best prices in Atlanta, I did a bunch of research! The introductory tour was great. Thank you Ashton..General Manager! Being from out of the state and not familair eith yhe area, Ashton really assisted me in putting my mind at ease for storing my entire military Household shipment from Hawaii. Amazing, professional customer service, the best! Thank you Ashton and Cubesmart!

Ash was very helpful, defenitely recommend. Informative and quick, got a unit within 15 minutes.

Everything was ok. Ashton was ok...he got me a unit close to the elevator. Not the cheapest thing around but good location!

Great place. Clean and secure. Manager is fantastic!

This is my first time using storage space. Janeigh spent time on the phone helping me to pick the right size space for what I needed and giving me all the details. Once I was onsite, Ash explained all the paperwork, sent me email copies of each of them, and showed me how to gain access to my storage spot. I had called several other places, but not only were CubeSmarts prices the best, the customer service was excellent!! Thank you guys!!

It was a great experience. Very clean facilities and the management was very accommodating.

Ive had a great experience with this location and working with Janet in times of transition I really appreciates the fact she treats me & my family like human beings and understands the dynamics to life.

Janet is super and very helpful, i was worried about the size i needed and she was patient with me and made me feel at ease in this new adventure.

Ash is AWESOME! Always attentive to detail, calls me when there is a problem and always with a smile.

Ashton P. Was so helpful, courteous and personable! Thanks for the help Ashton! Roll Tide! 😜

Clean and nice place.. Ash & Janet very helpful

Ash was very helpful, great facility as well.

I had a great experience with Cube Smart at this location.

Friendly staff very helpful..Ash.very helpful to me...