Akia was AMAZING! She got me in my storage unit super easy!
Akia is just amazing. She has the best customer service that i have received in a very long time. I have been to the other location 2 or 3 times and it is never open. I walked right and was greeted with a warm smile and friendly hello. Im soooooo glad i went to Dunwoody Park location. Thanks Akia.
I was having trouble finding the right place eother not clean not open or staff just not nice. I found this location and it had everything I was looking for clean great staff in the office. Akia made the process very quick and easy I would recommend.
Akia made the rental process quick and easy! Other Public Storage offices in the area dont even have someone onsite...
Stores here for years always had a good experience thanks for all your help and kindness Akia
Akia was great today. Thank you for your great customer service.
Rental process very easy online unit was a little hard to find but front office personal was very helpful.
Needed help in a clutch and Akia was there to answer the call. She was able to get me the units I needed when I needed them and save me a few bucks in the process! If you are searching for storage units in the Dunwoody Ga area, look no further! Akia and her crew are top notch, thank you so much Akia!
Thanks for all your help ms.akia you always smiling and speaking in a nice tone. Will always recommend to family and friends
Thank You Akia for all you help and kind words over the years, I really appreciate everything.
Akia gave Great customer service. Was a BIG HELP. THANKS!!!
The place is okay. The reason for my two stars is that there is only one dolly available for use and multiple people who need to use it. Had to haul my pretty heavy stuff into my storage space. Very time consuming and again, very heavy. 🥴
I came in 15 min before closing time, not realizing they closed earlier on Saturday. Thankfully, Gwen was able to get me set up quickly. She kindly showed me how to get to my unit and clarified some details. Appreciate having the dolly, air conditioning and elevator access there too.
Nice facility check in very simple and quick front office manager was very nice and helpful.
Akia has been so nice, accommodating, & easy to work with. I appreciate her assistance during the time I have used Public Storage.
Akia is absolutely WONDERFUL. Thank you for taking such good care of me today. Moving is so stressful and your amazing customer service was very much appreciated.
I am in the process of moving and needed a storage unit for a few months. I came to this location and was greeted by Gwen. She made the process super easy and quick. She was super helpful & I was very pleased with the service provided.
Great service!! Very helpful.
Akia is ALWAYS helpful, but the restrooms NOT being available when Im there for a few hours sorting and rearranging my 5 units is NOT convenient. I understand the virus, but other public fast food, ect are open and I think its unnecessary for both restrooms to be closed off. I do not know if its a corporate decision, or a local managers position, but the RR NEED to be open.
Akia was a great help today. I had a lot of questions never used storage before she really knows her stuff. Thanks for the help.
Thanks Akia for all that you are and the wonderful person you been to us over the years. Will recommend to everyone
Thanks to Ms. Akia for always just being there to help me out whenever I either lose my gate code or just simply need to talk. Thank you for all that you do.
Great customer service facility clean and easy to access. Thanks Akia for all your help!
Ive been with location for years and I am happy to share the great service Akia has always provided. Thank You Akia for all you do for your customers it is very much appreciated.
Thank you Akia for every single thing you do!! Place always clean and she’s always welcoming Thank you
I have used public storage in the past but this location never fails to impress me. Akia has such a bright smile and welcoming personality. The location is always clean and customer service is top notch. Thank You Akia!!
Thanks to the young man bryan I was able to pay my bill on time. Thanks again for the call bryan continue the great work.
If youre looking for exceptional customer service, visit this location. Akia and Gwen have exceeded my expectations.Gwen assisted during my rental process. She was very thorough and made this process quick and easy. Thank you ladies for making this a great experience.
Location is perfect. Gwen was an extreme pleasure to work with. The true definition of Customer Service. The whole experience made a hectic move super easy.
I have been renting a unit at the Dunwoody location for almost 2 years now. Normally this sort of situation is a headache. Akia whom runs the front office, made my experience a delight! She is kind, courteous and respectful. Not to mention knowledge about everything is on point! She always politely answered all of my many questions/concerns! Public storage (and us clients) are a blessed to have her. Great job Akia! If I ever need to rent a storage unit in the future, even if the Dunwoody location isn’t the closest to me, I will still return there because I know if Akia is still there (she really needs a raise), I will get my needs met and more!!!
The lady who attends is very friendly and very professional the place is very clean it has air conditioning and cameras I highly recommend it
Great location and Akia the manager is just amazing. She made my check in easy and answered all my questions with a smile.Thank you Akia for all your help today.
I received the best customer service that I have received from any where in a long time by Akia. Thank You so much for all your help in these trying time.
Akia was so helpful checking me in. She even helped me find a larger unit then I had originally reserved online for a cheaper rate. The facility was clean and has push carts available for use at no extra cost. I would definitely recommend renting a storage unit from this location. Akia has made my moving experience so much easier.
Great experience....Thank You!!!
Akia, is amazing. The main reason I stay at Public storage is because how wonderful she has been. Every situation has been handled professionally and with an amazing attitude. Thank you for being such a great manager and making my experience Phenomenal.
Gwen was wonderful and extremely helpful! Her positive attitude and friendliness made what was a rough day so much brighter. The 5 star rating is purely for her professional and courteous service. The only problem with our experience was the fact that the elevators were not working and my unit was on the second floor. But I realize that this is not the front desk staffs fault, and moving my things up stairs was good exercise anyway so it wasnt that much of a problem. The units are very clean and secure as well.
Professional and courteous management. I have utilized this facility several times for that fact as well as cleanliness, easy access and usually always has hand truck dollies available for use (big plus)! I highly recommend this location. Easy access to the main interstate also.
I had a very pleasant experience renting storage space at Public storage
Gwen and the Property Manager is professional, courteous, and kind to the customers. I did a reservation and the Property manager called me immediately. Set appointment for me to review the storage. They was so excited to have me as a customer. If you want a cleaned, positive and helpful service please visit this location.
I give great praise to the Front Desk Mansger, Mrs. Alia Walker; professional, excellent customer service and overall care for people. I have been a customer for over a year and I can truly state.that this young lady goes over and beyond with a sense of urgency to assist people with their storage unit. I recommend this facility to anyone who needs not just storage space, but customer service that is impeccable.
The staff here is Magnificent! They were patient and very helpful! My unit was very affordable! I would recommend Dunwoody Park Storage to anyone!
Akia is awesome was very helpful facility is clean and well taking care of. If you need storage stop by and she her.
Amber was awesome. Service was stellar and the space was clean. Everything was done professionally and with care for this stressful time. I appreciate the quality customer service.
Akia is great made my move in very simple and easy I would really recommend
This facility is awesome. Covered area, easy in and out, bathrooms, etc... Akia is incredibly helpful and goes out of her way to assist customers. I would definitely recommend this place.
Akia is so wonderful! She has the best attitude and customer service. I was looking for a larger space, but it wasn’t available. I probably could go somewhere else, but she’s so great that I don’t want to leave her. She offered to keep an out out for exactly what I need and let me know when it’s available.
Keisha was very professional. Also super helpful, I may need a unit in the future and she helped figure out exactly what size I will be needing. Facility is very Clean.
Moved out today. Gwen was nice and helpful...super easy. Everything was fine during my 2 year rental stay.
Great space and awesome customer service.
Easy access to elevators and carts makes it great.
Customer service here is absolutely amazing. I had wonderful experiences with both employees I spoke with as well as the manager. I only needed storage for a month, and that plus the lock was only $50, which was a huge life saver at a tough time when I was between houses. The first girl that helped me was extra amazing but I forget her name (Taryn? something like that. Anyway she deserves a raise or something cause she was awesome!)
Quanvondra Wiggins is a very sweet and helpful young woman. She provided me with the best customer service. I thank her very much for going above and beyond helping me in my time of need.
Gwen is amazing! Great personality and professional!
Polite staff, easy, effortless and straight to the point. I completed my reservation and secured my unit with Ms. Gwen she was great ☺️
I am so pleased with my experience at this storage facility! The property manager assisted me in choosing the proper size unit. It was very clean with excellent security. I am grateful I just happened to choose this facility!
Elevators haven’t worked properly and they expect for the customers to pay for the repairs by increasing the rent. I asked how I was suppose to move my things from the 2nd floor and she replied the steps!
Akia was absolutely great! Its Sunday but didnt kill her awesome vibe😁
Ikea is a very personable and professional. Her staff member in Sedrena was also very helpfull.Overall a very good experience
I came in a few weeks ago needing a storage and Akia was amazing!!! I’ll be honest I was in a rush, but she had me in and out in 15 mins!! Anytime I came in to drop off things to my storage, she was always attentive and pleasant!!! Thank you sooo much Akita!!!
Very Professional and helpful. Akia provided excellent service. This location if very clean and well lit, so you feel safe at all hours. I also like the easy but secure access.
Our experience was awesome Akia was the best she was efficient and polite I highly recommend
The best customer service experience I have had in a long time. Akia is the example of how business should be handled with customers, she is a pro. The facility is clean, accessible and well maintained.
Akia was amazing! So knowledgeable and helpful. She made it an easy and hassle-free experience. Customer service gets an A+++++
Greatest public storage location in the Atlanta area! Akia is the most knowledgeable property manager I have ever had the pleasure of working with. Recommend this location to anyone! Thank you Public Storage Dunwoody!!
I’ve been a customer for 3 years. The manager Ms. Akia has ALWAYS been professional, kind, and helpful. It’s a pleasure to do business with Public Storage because of her. I feel that my things are safe due to the way she looks after the property. Companies need more people like Ms. Akia who are genuine, competent, and cares. She is an asset wherever she goes. THANK YOU!!! Meeting people like you makes life better.
I could not have asked for a better experience. The young woman who called and then met me on the site was knowledgeable, professional, and as helpful as she could possibly be. The facility is clean, neat, and very nicely maintained. She answered all my questions and did not hesitate to smile and wave and even chat as I made multiple trips to stow all my equipment. And no, she was not flirting with me...she was a genuine professional and I enjoyed working with her on this.
I have had my things at public storage for 2 yrs now and for the past year Raymond has gone above and beyond his call of duty when it comes to customer service... I applaud and commend him for all of his efforts... He maintains professional qualities every time I have an issue. There should be more employees like him in any sector.
MJ the property manager was great locating me the right space for my items. The setup was quick and easy. The entire staff was friendly and caring in the entire setup process. Great location!
Akia is amazing!!! Shes made my move so much easier!! Im selling my home and buying another, so exhausting. Its great to have Public Storage close to where I live, great location.
The process was fast and convenient. It only took about 15 mins to process everything. I would definitely suggest this location to anyone.
Using this facility was easy and convenient. Excellent customer service from the manager who helped me manage a tight timeline for move out.
When life gives you lemons public storage literally gives you ice cold lemonade. The experience will keep me coming back... Kia was AMAZING. She provided excellent customer service thanks
Ms. Tiwauna is the absolute best!!! So helpful!!! ... I am happy I came to pick up my mattress pad and I am not going to get my storage unit here instead of the original facility I was going to use! So glad I came here today!!!!
Kia is amazing!!! Best customer service...The facility is clean and a great place to store!!!
Great staff and customer service! Alia was great and made my storage emergency less crazy
Akia has made this a very pleasant experience! I was nervous about my move and the packing, but she has been very helpful. All my questions have been answered, she gave me tips on packing to make everything easier and less stressful, she is very knowledgeable when it comes to packing and storing. The location is clean, which is a big plus since I wont be worried about bugs or rats getting into my things while stored there.
Akia at Dunwoody park was wonderful! She explained everything thoroughly and made the whole process easy...all with a smile on her face. I appreciate good customer service...hard to find these days!
Customer service is always exceptional when conducting business with Akia at Public Storage. The facility was clean and well organized to support the business transaction at hand without delays.
Very professional and welcoming will recommended this location to anyone looking for a nice storage place
This is long overdue but this facility is the best hands down. The facility is very clean which is a plus for me. The staff at this site are very friendly and knowledgeable. I have had my items in storage for serval months with no issues at all. I had a small unit at first and needed to transfer to a larger unit. Akia was able to help with the transfer of the unit with no time. She even got me a larger unit that was closer to my smaller unit which made the move very easy. I will be coming back to this location for future storage needs.
Friendly and helpful staff, well lighted, fenced, clean, easy in and out. The temperature is kept at a good level - not too cold or hot. Much better facililty than others I had looked at and the price is reasonable for the area.
I got the best customer service today! When I walked into the store Akia made me feel like my business was appreciated, with a friendly voice and smile. Thank you, for your help and making my day a little easier.
Tiwauna was a very nice lady and very helpful. Will tell all my friends to come here. 5 star service :)
Akia was so awesome with helping our transfer and getting us all the tools and resources that we needed. Even when Im making a quick trip into my unit I make sure to go in and see her. She always makes me smile and on a bad day, she makes it better.
Great storage... receptionist was awesome!
I had an emergency storage need, and Im so glad I went to this location. The manager Akia was FANTASTIC! She recommended the best sized unit for me to get the best value, and she was very helpful in explaining the terms and conditions. Patient, efficient, helpful -- what more could you want? Highly recommend.
Akia is always very friendly and informative her customer service is always on point
Customer service is fantastic at this location!! Kia is such a sweet person and was so helpful and informative during my experience. Definitely recommend storing here!
Akia the property manager is great always very kind and professional.
Akia is AWESOME!! Courteous,professional and always smiling!!! I LOVE this storage area the BEST! Its clean and secure!!
We have such a good experience renting a unit here! Akia, the manager, is amazing. She takes care of the property with so much care and attention to details. It is perfectly clean and the all experience is so positive and supportive!
Great Customer service and help from Ms Akia. She’s very professional, kind, and welcoming. Highly recommend.
Clean, convenient. Best aspect: Akia. She made the check-in process easy. Very pleasant and helpful.
Gwen was the manager, Excellent customer service and very knowledgeable.
This public storage facility is well maintained and the staff are pleasant. I am pleased with my decision to store my belongings at this location.
I love this location everyone was very nice. It’s a calm environment clean peaceful. You feel the positive energy flowing around very warm. It was and awesome experience. Shoutout to Akia for putting my Boxes together 💯
I definitely made the best decision for my storage needs. Place is clean, convenient, friendly staff. I couldnt be more satisfied. Thank you Akia