There are no smiles and the place is small, but I have found giants inside that store. Excellent service and the best technical quality in the installation. They even helped me adjust the equipment to my needs! Before meeting them I have made some estimates (dash cam) and the most honest place has been here. Thank you forever!
Highly recommend. Stan has been excellent and who I work with for all of my car audio needs.
Upgrade project: 1,000 watt, 5 ch amp, Kicker box package with 10 subwoofer, sub knob10/10 Got a new Jeep Cherokee latitude plus that had the premium head unit but factory speakers and no amp (by design). I spoke with the parts guy at Hillsborough Jeep/Dodge/Chrysler who shared Auto Acoustics used to be in Hillsborough and have done a lot of great after market projects for them over the years, explained theyd never sell me something I dont need and are just great guys to work with... so I went to check em out.Boy were they right! I walked in and told them I was looking for clean sound with full power (factory speakers come notoriously underpowered) and wanted to round out the bottom-end with a sub to take the load of my stock two-ways, but wasnt looking to blow out zippos or win any competitions just pure clean good sound. At the same time, I need to be able to pull the box if I need trunk space and they showed me a kicker box that can do precisely that!Week later and man Im blown away. I cant get over how clean and pure the sound is (like, full concert/club quality, full replication of original recording clean). They put in a sub knob that allows me to transition between two-way speaker bass and full sub bass (or hybrid), and even at low volume on xm or fm (let alone spotify) the sound quality is awesome. The full powered factory speakers really came to life with this amp and the sub blows me away without annoying everyone around me.Looking forward to driving out on the beach now with tunes and cruising around town. Thanks again guys, will absolutely be back for future projects!!
Wow great service! I called 2 other places before settling on them. They installed an amp and subwoofer. These guys know what their doing. They set my crossover and installed a bass level control so that I can adjust depending on the song. I listen to music all over the spectrum (deathmetal, classic rock, rap, pop, ect) and found the subwoofer that suited my needs. I tried a 10 and 12 and back to the 10 and settled on the 12. I dont know if their competitive with their pricing, as I didnt bother to shop around once I felt confident with their expertise. They only deal with the high end SKU products and equipment you cant get at Walmart. Im sure you can go to best buy and get it done cheaper, but you wont have the care and calibration these guys do....They want you to leave satisfied. And that I did....A Loyal customer for life.....Thanks guys....my car is boomin! :) Dave bleach C.
These guys are experts in anything automobile related. Here is the complete list upgrades they performed exceptionally well on this 2012 RAM 1500:Remote - Starter Key-Fob IntegrationValentine Radar Detector hard installEdge Evolution CS2 GAS PCM Programmer installSony Car Play Touch-Screen DeckAmplifier and Sub-Woofer installRear Backup Camera installLED Front Head Lamp installsLED Fog Lamp installFront Grille replacementDecal Removal / UpgradeTheir advice and expertise is priceless, but they charge very fair price!!Before and After Attached
Great people to work with. I got the remote start installed on my 4runner and it works like a charm. They were also priced significantly cheaper than another place the dealership had recommended. Reasonably priced and flawless work done in a timely manner — you can’t beat that!
A++ rating for this place! You can get equipment anywhere, but the quality of the service provided, the value for the cost, and customer service is what sets a place like this apart from the rest. Great communication on the install day and it looks and sounds so good! Thank you for a much-needed upgrade from my WRX factory deck!
Stand up guys, reasonable prices and excellent work and customer service.
Was looking at several different head unit options. Came in spent a good amount of time in the store and talking with everyone there. Worked out the head unit, accessories and install date in about 45 minutes.Prices are a little higher than the BigBox/bargain hunter/online only shops, but the service and follow through more than make up for it.Wiring is neat and tied off. No rats nest behind the head unit or by the battery terminal.Install was great, looks and sounds great. Apart from the new head unit, you cant tell these guys were there. They even cleaned up the wiring from the previous owner (bad H/U install, BT Adapter, radar detector and such).I had a small post install problem (defective USB port) and the team at Auto Acoustics was more than happy to find a time to take a look and swap out the bad part.
Excellent source. The owner/operator, Richard, is much more interested in helping you figure out what you want and need than pushing a sale. He is knowledgeable and friendly and willing to take however much time you need to find your best solution.
Over the course of the year, Ive had the staff at Auto Acoustics work in numerous vehicles for me encompassing all the services they offer: window tinting, stereo installation, cameras & remote starts, stereos, wheels & tires, lifts & truck accessories. In every instance they were knowledgeable, courteous, & not only delivered what was promised but WHEN it was promised! They definitely want to ensure your happiness & satisfaction!
Guys are knowledgeable and helpful. They work on all my toys.
Got my windows tinted here and they were great. Easy to set up appointment and they were right on time. Even called to remind me of appointment. Shared realistic timeline to complete the work and met expectations. Real friendly bunch that was super knowledgeable about all things car related. Will go back for any audio/car needs.
Just had a system installed on my new pontoon boat.(2nd boat Auto Acoustics has completed for me)Professional, informative, excellent communication, great customer service, and value conscious on the customers behalf. Anyone in the market for an audio upgrade, I would advise you to only look here.
I read reviews about this business and wanted to see about getting them to do some work for me . I called location during business hours and didnt get an answer. Answering machine came on and i left the business a message notifying them i was interested in giving them some business. And to my dismay i never heard back from location. I am a firm believer in paying attention to signs because it speaks for what may be whats to come and not replying to customer tell me a lot from the jump how they handle business affairs. Until this very day no return call. Unsavory.
Very professional and knowledgeable! I told them how I wanted to upgrade my factory system, went with their recommendation and it is phenomenal! I couldnt be happier and the price was more than reasonable. You get what you pay for with this kind of work and these guys are awesome!!
Tinted the last 3 cars and trucks Ive had. Amazing job every single time. Price is very solid with 5 star work. Will be back many many times.
I have spent so much here and told so many people about this place my picture should be on the wall I started with them when they was in Hillsboro when any time I had a issue they would tell me to bring it up and most of the time it was free to fix so Im going to keep spending money and telling people where to go and spend money and be happy about it.I DO WANT MY PICTURE ON THE WALL
This place is amazing! They did a great job tinting windows for our car and very reasonably priced. Very happy with the job they did and would recommend it to any one.
By far the BEST quality Window Tint jobs Ive ever seen!! Im an automotive enthusiast of many years and critique everything. Most places will leave a gap at the top edge of the window, because they say it will peel when rolled up many times, this is NOT true. It peels because of poor quality tint and install. At Auto Acoustics, Rodger (the Tint Guru) takes it all the way to the edge, and its PERFECT! Ive had the same tint on for years, No Fading, No Peeling and No Bubbles!! If you buy a new car from a dealership in the area and want it tinted, theres a good chance that exquisite factory look is his craftsmanship. Ive taken all my cars to him, and will trust no one else now. He has even done intricate designs and multi-color tint artwork in some cases. Its wild! You can check out his talent in the portfolio when you go get your quote. If you want the absolute best, Go See Rodger at Auto Acoustics. You wont be disappointed!
I was very pleased with my experience here. I had a stereo I couldnt successfully install myself, and Auto Acoustics gave me an estimate and an appointment. They were professional, helpful, and polite the entire time. Everything functioned well in the end and the price was even a few dollars less than the estimate! Would recommend.
Stan and the crew at Auto Acoustics are absolute wizards. I have had several vehicles modified with custom lighting and every time the service has been fast, beautifully done and for a reasonable cost. The entire staff has been very courteous and always professional. I have had absolutely zero problems with any of their work or installation. Fantastic work, guys!! A+++
This business is a testament to what a good business should be. I reviewed the company online and in person prior to choosing as a definite to complete my need. On the phone, very pleasant and knowledgeable. In person, same demeanor, clean store and most importantly, CLEAN EMPLOYEES doing the installations. Pricing - very competitive. Setting the appointment to meet my availability was a plus, as well as the fact that the job was completed ON TIME as promised - actually a bit earlier. Overall - I would recommend these guys to my friends and colleagues for any of their vehicle needs. Stan/Roger, you guys ROCK !! Love the work!
The guys at Auto Acoustics were very courteous and knowledgeable. I had them install an Alpine mini plug and play amp into my lexus. They did it at the price quoted and my system sounds so much better. I didnt even purchase the amp from them. Other businesses were trying to charge double the price AA installed it for. Some places were evening insisting that it could not be installed because my car had a factory amp or that the sound would not be noticeable. Im glad that I didnt listen and trusted the AA team. They have my business going forward. Thanks guys!!
These guys are awesome. They have installed custom audio in my cars over several years. This is an audio shop you can trust and they do quality work!
Called ahead before coming and spoke to Stan who was very helpful on the phone and dealt with Richard in person. Both fantastic. Had to replace both front speakers and Richard was attentive and asked what I mostly listened to - to which I replied podcasts, so vocal audio was most important to my situation - he showed me a set of speakers he suggested and after I gave them a listen we agreed they would be best. Came back at a time they werent busy, just a few hours later, and got both installed for a reasonable price and about an hour and a half wait. New speakers are volumes louder than my old ones and I couldnt be happier. Will come again if the need arises!
These guys know what they are doing. I called JL Audio to ask if a different sub would work in a Dodge Ram stealth box and was told it wont work. Stan said it would since its the same air space. It worked and it sounds incredible! These guys have my business from now on! Awesome job.
I had a great experience at Auto Acoustics in Durham. The whole staff is very knowledgeable not just about their products but also the make and model of my car. They were always a pleasure to deal with, the prices were good and the installation was very professional. They went the extra mile to make sure everything matched. I would highly recommend this business.
Great customer service, very knowledgeable and they do great work! Also stand be hide their work 100%. Highly recommend!
The guys here are top notch. You dont find people with their expertise and knowledge anywhere else. They have a passion for what they do and it shows in their quality work.
I was very pleased with the level of professionalism and the high degree that they understood my needs and their knowledge of the merchandise. I went in April 2018 just to look and ended up buying a new radio for my car. Thanks Auto Acoustics.
Its been about a year since I first stepped foot in Auto Acoustics, when I brought in my new WRX for a complete sound system overhaul, sound deadening, window tint, and some interior lighting effects. I honestly could not be happier with the quality of the work, the equipment, and the customer service at this place. When I first got my car, I debated saving some money by buying the equipment and installing it myself with the help of some friends, but I have no regrets about letting these professionals work their magic. The were able to complete the entire initial installation for me in a single day, and that includes all the little things like re-wiring the back-up camera and the steering wheel stereo controls. The prices are fair, especially for the quality of equipment and work you get. Ive had friends who know the ins and outs of installing this kind of equipment compliment on how clean the job is. These guys really know what they are doing and know all the details about the equipment they are selling, which is some of the best you can get. Since the initial installation, Ive been back a half dozen times to make small adjustments and try out some other subwoofers. Every time Ive gone back, theyve been able to accommodate my needs, and help me make tweaks to sound deadening to make the system sound even more amazing, often without charging me any extra. Its nearing the year anniversary, and everything still sounds and looks amazing -- not a single blemish in the window tint, not a single problem with the electronics and wiring. If you are looking for sound system upgrades, window tint, or a full overhaul like I got, definitely give this place a shot. Shout out to Stan for the excellent customer service and Rob for the excellent installation work.
Stan and the team at Auto Acoustics exemplify the highest level of customer service. I must have called at least 5 times after setting up the appointment to ask questions and make adjustments to my installation, and each time I was met with a patient, positive and transparent attitude. The AA team understood the vision I had for my Mazdas audio system, and they went above and beyond my expectations on the install. Seriously, if youre considering getting audio work done on your car, these guys are pros.
Incredible service ... especially for this aging non-teckkie who didnt know how to fix (or even competently use) her fancy Pioneer aftermarket system. Not only did the Auto Acoustics guys identify the actual problem within minutes (an unplugged microphone wire behind the dashboard), they did not try to convince me - their totally impressionable client whom they could have told anything - that I had an expensive problem that they should fix. Instead, incredibly, they told me the truth and waived any fee since all that was needed was to push the mike plug into place. I will recommend them only for these types of services to anyone anywhere in the Triangle.
Answered all my questions and had everything I needed in stock. The staff were very professional and made me feel as if I had been coming there for years. They will definitely be seeing me again!!!
These guys are great! I came in knowing nothing about car stereos and they set me up with a great one! They clearly know what theyre talking about and had great service. I was in and out in less than two hours. Nothing to complain about!
I needed work done on my car audio system and everyone kept saying to go to Best Buy. I did not want to give money to a corporate place and I didn’t fully trust that a Best Buy employee would really know what they were doing like a shop who does NOTHING but this kind of work (no shade Best Buy). So I did some googling and found Auto Acoustics. I had a GREAT experience. Phe helped me identify the problem, and find the best solution for my price point without compromising quality. It was clear I was a little out of my depth but he didn’t take advantage at all and instead helped me. The work was done very quickly and I haven’t had an issue since. My car sounds so good! It bumps y’all! Highly recommend!
They did an outstanding job of installing a new system in my car. The job was a difficult one and I am extremely pleased with the quality of work and the value for what I paid.
They are so nice and professional! I love Richard and Stan! They go the extra mile to make sure you are happy with there services! My tint on my beamer is perfect! The stereo and speakers that they put in my Nissan rocked!!! I cant wait to have them make the pitiful system in my BMW rock!!!!!!
Got a Pioneer AVH-2300NEX installed here in November 2018. They did a great job on the install and everything has been working perfectly. All of the existing steering wheel controls work as well as the backup camera, so the transition was seamless. The whole process was painless and straightforward.
My husband and I have all 3 of our vehicles windows tinted by Roger. He does an amazing job and is very reliable. Not only does he guarantee top-knotch work, he backs it up! Thanks for the awesome tint-jobs on all of our windows, Roger!
I had subwoofers installed by someone else a few years ago. A couple of weeks ago, my radio quit working completely. I took it to Auto Acoustics and they had everything diagnosed and fixed in an hour, and it only cost $60. I would highly recommend this place.
Pricier than BestBuy, but small/local business, so... Also busted their tails to work me in the same day just a few hours before close. Good, solid work on my sound system. Quite satisfied.
I’ve gotten my last 4 vehicles tinted at auto accoustics and their service and quality is 2nd to none. They’ve also replaced my cab lights with new LED lights. I have sent many people their way and all of them have had the same experience as I do when I go. They have a lifetime customer in me.
Great job, price and customer service. Fast turnaround.
Best investment Ive put into my car. The gentleman behind the counter scheduled me for a Saturday, said it would take about 2 hours, and it was done in 2 hours.I simply upgraded my radio to a bluetooth radio. He didnt try to upsell me on anything. Gave great recommendations based on my needs. And even predicted that I would want to have my steering wheel controls remain working.Everything works great and I feel like Im in a new car. Will definitely use again if I ever need to.
I didnt have a radio in my Iszus trooper...I went to Auto Acoustics and they hook me up with a radio and now I dont have to use my cell phone for nothing....These guys are the best and now today I am getting me some speakers. I love you guys
I been going here for years have got work done on 3 different cars custom light work I recommend these guys to anybody if they want great work done to there car
Best Car Stereo/Audio place around. These guys know what they are talking about and will treat you like your family when it comes to customer service.
I recently purchased a new car and it did not have tinted windows. I have had tinted windows since I started driving and could not stand them not being tinted. I looked at several locations around where I live but the prices were all to high, and the work that I had saw was not that good. I was talking to a friend and he suggested that I call Auto Acoustics and speak to Roger. I called Roger and told him what I wanted and he said that it wouldnt be a problem. I came and got my windows done and they look FANTASTIC!!! I will never take my cars anywhere else. Auto Acoustics had got my business permanently.
These guys are the experts, the installation was quick and the workmanship to notch. I have been using these guys for twenty years now. There is a reason they are still killing it.
These guys went all-out in fixing a really difficult problem with our Mercedes wagons radio (one of those overly integrated CD/satellite players that arent trivial to replace). They helped locate a refurbished model to save us 70% of the cost of a new one and made multiple trips to the supplier (in Greensboro) when there was an issue with the parts and/or the firmware in the car. They were absolutely amazing. [We dont have any family/friend connection to this business-- just a great customer experience and wanted to post it.]
I left the lights on in my husbands car when parking at the airport. After the parking folks jump started the car for me, the radio was dead. I took my car to auto acoustics, and they had it fixed and back to me in 5 minutes! To top it off, they wouldnt let me pay them for the repair. Not often you find people who are knowledgeable and so customer oriented. Thanks!
Amazing people! Kind and knowledgeable.
They were able to install my replacement radio for my 1998 Land Rover and were knowledgable to know they had to rewire the speakers to handle the increased load of modern systems.
Great job on my new system install
Gino did and amazing job on the window tint on my car! Pricing was great and much lower than other places. I was able to get an appointment within a few days of calling and he was finished in about an hour an a half. Everyone at the shop is very friendly and didnt mind me waiting for my car to get finished. This being the first time Ive ever had window tint, Gino made sure I knew all the dos and donts associated with it. He also told me if I had any issues to call him back. I am very satisfied with my tint and have recommended him on several occasions.
I am reviewing this now even though its been close to a month since I asked for a quote. So I have a 2012 Elantra that had ripples in the back window tint that was applied by some other company. I called AA for a quote and they were going to charge 120 to remove the back tint and 120 to add new tint back on. I found out about the tint removal fee after I dropped my car off which was highly absurd. I obviously said no since that price seemed unrealistic. I left AA and went to Sport Durst who originally put on my tint in 2012 when I bought the car new. They said that it will cost 100 to remove and replace the back window film. I accepted then the tint guy recommended that I replace the tint on all windows since tint fades. They said it would be an additional 40 for removal and new tint. I obviously said yes. To recap, I got all new tint applied to my 4 windows and rear window for $140.Auto Acoustics 1. Was going to charge me $240 for ONLY my rear window 2. Didnt upsell me to buy tint for the other 4 windows to make sure it all looked even.Conclusion: Im glad I wasnt suckered into buying from Auto Acoustics. Maybe Sport Durst was trying to make me happy and if so, they did a good job.
I just have to say its very rarely that you find a place that really values their customers.My tint job and my customer service experience was one of the best I have ever had.The owner himself spoke to me and resolved my issue, right then and there which I was not expecting. I never even asked to speak to him and they care that much about their customers.I moved here from another state and wasnt sure where to go to have my windows tinted, but I can tell you that If your looking for somewhere to go that you can trust to do the right thing, and do a good job, this is it.My 2015 camaro looks great now!I was planning on adding some sound upgrades and this is definately the first place Ill go!
These people know their stuff, take their time and are completely customer service oriented. I can not express how well they treated me. Not only that, I get a little sad now when I pull in my drive way cause I dont want to get out of my car. They hooked me up. After having been spoiled with a bose system for years, my new car didnt have the sound quality system I was used to and I was not even enjoying having a new car. I sure do now. I thought Id need a lot more done than they had to do to get me where I wanted to be but they knew exactly what I was talking about when I told them something was missing in my music and fixed it with one additional piece of equipment and I am a happy, happy girl.!!!!
Excellent Experience! This place is As Good As It Gets.
Radio with bluetooth. Awesome service
Great business, long wait tine
Like many other reviewers, our experience with the crew of Phelan (sales), Stan & Rob (mechanic) was very positive. We were able to make an appt., and Phelan was punctual & friendly in waiting on us. After hearing our basic needs for a combination audio & HVAC system, Phelan & Co. recommended a relatively affordable & yet functional unit. The unit was efficiently installed, we received a brief tutorial on it, and we were out-the-door on schedule.Soon afterwards, our cars climate-control system exhibited a problem with the drivers-side A/C, and I returned to AA to have them inspect their work and see if they could account for the problem. After thoroughly examining the system, Rob concluded that our car likely coincidentally developed a drivers side A/C problem, independent of their installation process. I subsequently had our mechanic check the car, and he confirmed both Robs suspicions and the problem being unrelated to AAs work. So, I applaud Robs efforts in standing behind AAs job for us, and properly directing us for our needed repairs. So far, both the audio and climate control systems are performing very well!
Had them swap out an old audio cable in my car. That repair resulted in my phone not charging. Came back to have them fix it and it took them over a hour. The whole time, the employee said, hes almost done when I asked if I should come back later. Wasted an hour and a half standing in their store. Customer service is lacking.
The guys are the best!!! The dealer installed an after market navigation and bluetooth system to my Honda CR-V. A year and a half later the touch screen didnt work. The dealer is 2 hours away and a local dealer wont touch it. I had Auto Acoustics replace the original cd/radio unit plus add a bluetooth and the cost was less than if I had the dealer JUST put the original unit back in. They made sure everything worked well and they did it quickly and courteously. I will ALWAYS go to them for any auto audio or tinting issues.
Great service. Worked hard to solve my issue.
Quick, professional, friendly, and they did the job cheaper than expected.
Great customer service. Very pricey but works with you
There is no competition for these guys! Good customer service, positive attitude, knowledgeable.They installed a Kenwood DNN992 in my 2014 VW Jetta GLI Autobahn 2.0T.
The guys know what theyre doing
Wish Id gone here first!I have a mid-hi level system with two JL audio V2 slash amps, a JL 10w6v2 sub, and Hybrid Audio Technologies Clarus 6.5 components. Since my original installation by Circuit City in 2008, I have tolerated my 300/2 amp going into thermal protection at relatively high SPL and coming back on after about 3-5 seconds with somewhat distorted sound. I visited a reputable installer in Raleigh who said I needed to re-wire my whole system because it needed 0 gauge wire and I was only using 4 gauge. He quoted $850.00 for the job. Umm, not so much. I then went to another popular auto technology installer on Glenwood and without so much as even knowing the real problem I was quoted a $250.00 fix. So I waited over a year from the first quote and asked my AAA tire installer if he knew an HONEST car audio installer. He recommended auto acoustics.I made the call and had my car in the Durham shop a week later. Within ten minutes the owner emerged from the installation bay and showed me an inline fuse that was woefully under-rated and had melted plastic on the conductive element. He replaced the fuse and $50.00 later my stereo finally worked as designed.These guys are honest. They are competent. And they do not search for problems you dont have. Highest recommendation. Go here before you go anywhere else.
Had my passenger window tint come off for the second time today. Highly disappointed in the quality. You get what you pay for. Avoid this place if you are an avid car or truck enthusiast. They also cut my window rubber which i did not complain about after 1st re tint.
If I could give 0 stars I would. They are liars and just take your money without helping you and fixing your car personally
Great priceGreat productFast service
Just as good as back in the day
Good, professional guys, great work done correctly!
We had two cars windows tinted in our family and they look amazing!!!!! Great job!!!!!!!
A+++Aced my system & tint!!!!! 5 stars
Knowledgeable, professional and honest!
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