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P.I. Granite and Tile
129 Lamar Rd A, Easley, SC 29640, United States
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P.I. Granite and Tile
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Ma
Review №1

Thank you PI Granite and Tile. You did a great job on our granite counters. Your office communicated very well and your work crew was very professional and polite.

Ka
Review №2

This company came through and exceeded our expectations in every way! From the price for the quality of work to the excellent customer service, communication and their willingness to get our unique design just right.Highly recommend!!!

Ro
Review №3

Our countertops look great. There was some miscommunication regarding price but Lida worked to make it right. I would recommend them.

Do
Review №4

We just finished a master bath remodel and PI Granite was recommended to us. We had talked with a few other suppliers already and were ready to move forward. But since PI Granite was recommended, we decided to see what they had to offer. And are we glad we did! After meeting with them, we were blown away by their attitude, their options for stone counters, their competitive pricing and their overall way of doing business. We couldnt have asked for a better result. They are teriffic to work with and did really good work at a great price. And, they did exactly what they said they would do and when they said they would do it. Lida, Mike and their staff are outstanding. We highly recommend them.

Ja
Review №5

We cant express enough how much we loved working with the fine folks at PI granite. Mrs. Lida and her staff worked with us until we finally made a decision on which stone to place in our home. I must admit we were hard to satisfy with our stone choice but they would not stop until they found us what we wanted and within our budget. Mike and his installation crew were meticulous with every detail. Our kitchen has become our favorite room thanks to the staff at PI Granite. Mike and Lida are building their business the right way; with hard work and customer satisfaction. Not only did we make a business acquaintance but we made new friends.

Me
Review №6

My experience with PI was wonderful from the beginning to the end of the process. we were always been answered with lots of patients by Lida. They came to took the measures and installed both the counter and backsplashso fast and as scheduled. They did a beautiful job and always gave us the feeling that were not just a customer but really gave us a one of a kind experience and personal service! Therefore, I totally recommend their service with no doubt, they obviously pay attention to every customer needs.

Ca
Review №7

So to make this short and easy....If you are in need of a new kitchen counter, backsplash, new shower or anything that is tile, granite, and you are using PI Tile and Granite, you have made your FIRST and BEST DECISION.I have tried to work with 4 other companies not including PI, who were too busy or just not helpful in what works for my home. Lida, the owner is a TRUE professional and willing to give her opinion when help is needed. NEVER pushy, but this is THE most responsive company I have worked with. Incredibly respectful of me and my time and She answers her phone after hours when needed.End result, my kitchen is AWESOME!!!...friends and family are blown away...I wake up to get my coffee every morning and LOVE my kitchen.They (the entire team) Went above and beyond and got my job done in 3 days TOTAL. The cuts and seams of my counter tops are something that NO other company could do. Can HARDLY even see the seams unless you are within inches and where they recommended the seams was genius!!!Lida, to you and your team are without a doubt the BEST I have worked with. Thank YOU.CM

El
Review №8

I am so pleased with the work and the stone that was installed in my kitchen! It is so beautiful! I am asking them to come back for more work to be done in my home.

Ci
Review №9

I just love my new granite counter tops. These guys were great to work with. The price was great too. Couldnt be happier. I have a new kitchen now..

Ra
Review №10

Excellent family company, detail oriented, always on time, hard-working guys.Thank you very much for my beautiful countertop

Jo
Review №11

I was very impressed with this company from start to finish. Their pricing is reasonable and they did a good job working with us to find the best counter top option for our home. The whole process was enjoyable and I felt welcome to call them anytime if I had questions. The finished product is amazing and I couldn’t be more pleased.

Gl
Review №12

We hired PI to remodel our kitchen and bath counter tops. Very nice work, but each job needed to be delayed and rescheduled at least twice. We were not in a rush, so not a problem. We asked Michael for an estimate for our kitchen backsplash, which he gave. When my husband contacted Lida re: installation date, he was told it may be as early as the following week, but she needed to contact her tilers to assess the progress of their current job. We waited a week and a half without word. My husband called Edward. He told us he would check with Lida and call us back. Two weeks later, we called again. Edward told us Lida was going to call us the day before, but did not as she needed to check with the tilers re: their progress with their current job. I informed Edward that is the same thing my husband was told by Lida two weeks prior. I then asked Edward if there was a problem communicating with their tilers? He said there was not, but he needed to check with Lida. In the past, we have left many messages with Lidas voice mail without a response. Many times, her mailbox was full. We were either forced to speak with Edward to relay our questions or sometimes, we actually stopped by the office to speak with Lida and Edward, since she did not return her voice mails. For both prior jobs, we needed to call Edward more than once to have him email an estimate for the work. He was always slow, and even admitted once, he had forgotten to send it. Michael has always been very accommodating and professional as well as the other installers. I guess PI is too busy or negligent to respond to the wishes of a returning client. Maybe a back splash job is too small for them to bother with. We could shop for another company if this is the case, but without receiving any return phone calls from Lida and Edward, it is difficult to ascertain what the problem may be. As a result of PIs lack of information and the absence of return phone calls, I advised Edward we would take our business to another more reputable company. Sadly, PI Granite and Tile disappointed, and we will not be recommending their company to others.

De
Review №13

Very pleased! My countertop looks great!

Ac
Review №14

Overall pleasant experience. Great pricing and turnaround time. Lida was very attentive from start to finish. Edward in office and the installation crew were big help also!

Ka
Review №15

We highly recommend this company and were thrilled with the results. Lida, the sales manager, was extremely responsive. We met her and her husband, Michel, on a Saturday to pick out the material for our bathroom vanity tops. They had beautiful selections on hand, from which we were able to choose. Michel measured for us the next Monday, and our new counters were installed that Wednesday. I was so surprised and pleased with the turnaround time and craftsmanship of the work. I love our new counters and would use this company again.

Co
Review №16

We cannot say enough great things about this company. Great price, wonderful customer service, amazing work! Lida is so responsive and a pleasure to work with. I will continue to recommend them to anyone and everyone. We are extremely pleased!

Be
Review №17

We were over the moon happy with the countertops created and installed by Pi! Their selection was great and the turn around time was fast! The quality of their product is amazing! I highly recommend them for your marble, granite, quartz needs!

Jo
Review №18

Great play for 1 stop shopping for quartz, granite or tile. Lida is wonderful to work with in the store and her husband Michael supervises every job to ensure it meets their high customer standards.

Kr
Review №19

I waited until almost a year later to review this business to see how the kitchen would hold up and to cool down from my poor experience. This is a budget company that is fairly new to our market. A perfect example of you get what you pay for. I gave 2 stars because the price was right, but the final product and experience did not meet my expectaions. The ends of our granite do not meet due to improper measuring. The wrong backsplash finish was ordered and installed and I was blamed for not realizing it sooner. Also the ends of the backsplash were not finished to my expectation and when I brought it up was given a hard time because thats not how they do it there apparently (although is how 90% of other companies finish theirs). The backsplash installer also had to come back multiple times due to mistakes, ie outlet holes being made too small so hardware no longer fit. The poor foresight and lack of thorough communication in the planning stages and pre-install were the major breakdown areas that could have mitigated our final product being less than. I was more upset about the poor management of our project than the final product. Had the sales person (who is also the owner) been present for the install, alot of these issues would have been managed prior to actually becoming issues. In the end I was given a small discount for the backsplash mistake so they made an attempt to do something. Ultimately I left with a bad taste in my mouth because the blame was consistently placed on me when the onus should have been on the sales manager (owner), and they did not take ownership or apologize for their shortcomings.

Di
Review №20

Great pricing and awesome service. 2nd time using this company and we are very pleased. Will be calling again soon for more granite.

Kr
Review №21

Ive used PI Granite & Tile on at least 4 jobs in the last 6 months. Their prices are competitive, their service is quick, and their craftsmanship is top notch. Thanks guys!

Je
Review №22

My wife and I have used this company twice now. About to be a third time. Shop all you want this company hands down has the best price.

St
Review №23

I can’t say enough about Michael and Lida and Pi Granite and Tile. Simply the best! They were curtious, professional and extremely helpful where they brought top notch customer service to a higher level. We were able to get a quote and choose our granite slab right away. We had our kitchen counter top installed in less than 10 days where other places would need over 6 weeks to “fit us in”. When Pi Granite and tile say they will do a small or large job, they REALLY do! No matter what the size, it is their priority and you feel that, right away. They made us feel like a priority from the beginning to completion. Their prices were extremely competitive and take our advice, they are the best of the best, no need to look any further than Pi Granite and Tile!Thanks again for treating us like family.Steven & Jennifer

Ti
Review №24

Mike and Lida are wonderful! They were so responsive and very attentive to what we wanted. The install went very smoothly and was finished in just a couple of days. We could t be happier with the results!

ha
Review №25

They not only did a great job, they went above and beyond to help me out of a bind. I recommend them highly and intend to use them again.

Br
Review №26

Professional and exceptional granite craftsmanship. I will use them for my bathroom remodel.

Pe
Review №27

We started with Michael and Lida Fuentes of Pi Granite and Tile this past Tuesday afternoon (11/14/17)! From the beginning, their initial customer service on the phone was excellent! They then showed their superb customer service again in the store to make things happen in getting the quartz slab we needed shipped that day, even though we arrived late in the afternoon. Then, after the slab came in on Wednesday (11/15/17), Michael came out early (8am) the following day (11/16/17) to get the measurements. Then, on Friday (today), Michael came out and installed the L countertop over our base cabinets and put in the undermount sink (which was a late change on our part). It is just beautiful! These wonderful, warm, friendly, family orientated, and extremely hardworking people have an excellent work and customer service ethic which is one that goes above and beyond any normal business practice! Their prices are extremely fair, too!! Oh, by the way, our hosue, where the remodel is ongoing, is in Gaffney, SC. Pi Granite and Tile is at least an hour drive time away in Easley, SC.

An
Review №28

Very professional! Thanks!

Be
Review №29

Great Service!!!

Information
100 Photos
29 Comments
4.8 Rating
  • Address:129 Lamar Rd A, Easley, SC 29640, United States
  • Site:https://countertopstoreeasley.com/
  • Phone:+1 864-735-5518
Categories
  • Countertop store
  • Granite supplier
  • Marble contractor
  • Marble supplier
  • Tile contractor
  • Tile store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
From the business
  • Identifies as women-led:Yes
Service options
  • Delivery:Yes
  • In-store shopping:No
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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