I went in their to have two insurance policies copied and faxed. Seemed like an easy job o do BUT the young lady in there couldnt seem to understand! She took the 48 yr old policies apart tearing the tops of them and rearranged the papers! I walked out of the store without having the whole policies returned to me... Not good customer service at all!

Madison was very helpful and nice. Even though I got there 10 till close and they had a line behind me, she still was very polite and professional.

This place has the best customer service around! The manager Lisa is Amazing! So friendly, and professional. The wait times can be a little long but TOTALLY understandable with everyone shipping out items due to covid reasons. The wait times at the post office are DEFINITELY longer than the short wait time I experienced, and I go to this location a few times a week. The customer service is definitely worth the wait time!

Employees are always very friendly and helpful!

Great store!! Love the staff! always gets the job done.

Had a great drop off at this location. I called first with a question which was quickly answered. Then when visiting they made the whole drop off super easy and printed my label for me too. I definitely recommend this location.

I called the store to see if they sold packing peanuts and if so how much. We no longer use packing peanuts, theyre bad for the environment. Click. I mean agree they are Thats why most places have switched to using the ones made of cornstarch that are biodegradable... Also ups website still claims to use them as well as selling them in stores. Oh ya who the duck just hangs up on people?

Useless store everytime I go on there theres always a problem. One person working the counter cant print out a document.The last time I go there.

The wait time is very long and line is usually out the door. Service is slow and most CSR are helpful and friendly.

I used to like the Easley store but I wont be going back. I took 11 photos to be reprinted on b&w photo paper. I have done this many other times. I was told to come back in an hour. I understood they were busy. I came back & they we just laying there beside her and she had simply forgot. I stood in line again & then she ran to the back to scan them. She told me to come back tomorrow. She said they were busy like I wasnt. What a waste of my time

Ive been in this store 3 times in the last few months. The 2 heavy set women in there are rude & not helpful. The staff at the Clemson UPS store are far more helpful....do yourself a favor and drive to Clemson. I know I will be from now on.

I use this store at least once a week. I am always greeted as soon as I enter with a smile and a bright hello. No matter who waits on me I am treated with the utmost respect. They are extremely helpful if I dont know what Im doing (which is OFTEN LOL) THANK YOU SO MUCH UPS !! YOU ROCK !!

Very rude staff. Refused to provide me a receipt for my shipment. When I told her that other UPS Stores do, her exact words were “well, we don’t.” So I kept my package and took it to another UPS Store and shipped it. Will never come back here.

Excellent service and all of the employees are always super helpful. I have been using this store for a wide range of services for years. From shipping to notary services etc. Im always greeted with a smile. And they go above and beyond to help.

I Drive all the way to ANDERSON or Greenville before I come back here RUDE !!! That sums it up in one word!!

My wife just returned home from returning a package to tell me that an employee there made her feel very uncomfortable. He unprofessionally winked at her and when exchanging the receipt he touched her hand in an inappropriate manner. Called the store to report the incident to the supervisor, he said he would address it with the employee. The employee turned out to be the owner and called me back, swearing that all accusations were false. I think Ill believe my wife before I believe a man Ive never met. Besides she is a very attractive woman who has been stalked and came on to several times before. This is just another classic case of the owner being able to do what he pleases, if this was just another employee, he would have received a write up or some sort of suspension. If it had gone any further he wouldve have the Easley PD to deal with. Next time look at her finger, keep your hands to yourself and respect a lady enough to not make unwanted advances.

I have been a customer of this UPS Store for 5 years. During this time, I have had nothing but GREAT service and QUALITY printing.When I get a package or two (USPS, UPS, FedEx, DHL), they notify me promptly that its here. Since I am handicapped, everyone of their employees have volunteered to carry it/them out to my car for me, without asking.I do a lot of printing here, since I am an aspiring author, having retired from education after 40+ years. I send them via email what I need to have printed and its done VERY PROMPTLY. I find it in my mailbox later that day. I print both black-and-white, as well as color copies, to the tune of several thousand month;y. I have also had them print business cards, postcards, and 11x17 bookletsA HAPPY CUSTOMER.

If I could give 0 stars I would. Until, my last experience with this UPS store, I have all ways had a positive experience. They have recently started charging a $3.00 fee for sending an email to them. I can not imagine charging someone $ 3.00 for an email. They dont have this price charge posted in the store or online they just wait until you go into the store to pick up your items. $3.00 may not seem like a lot of money, but when you are talking about printing something that cost .36 cents. The fee is more than 83 times the cost of the item. OVERPRICED!!!! OUTLANDISH FEES!!!!

I love my UPS Store I want to give a special shout-out to Nicole she is wonderful the other girls are helpful but I dont know I just get that vibe from Nicole shes always Pleasant always friendly but most of all always professional two thumbs up

Came to drop off a package when they opened at 8am(acccording to signage on the door and what is stated online). It is now 8:43am and there is still no one here. Call the store number and it says the voicemail is full. Call the 1-800 number and I can’t get customer service on the phone. Online chat says there’s less than 1 minute wait time to connect to a representative, but I waited around for 10 minutes then got disconnected without talking to anyone. If it weren’t for the fact that I’m returning goods and don’t have a choice but to be using UPS, I would not be wasting any more of my time with this store or the company as a whole.

I always drive the extra mile to drop off my packages at this store! Im closer to Powdersville but the staff at Easley makes it all worth it! You wont find a sweeter bunch of people willing to help give you a hand and answer so many questions. Love this store!!!

Dropped of a 12 cube box prepaid. A week later we were charged 5 extra bucks because they said it was 12x12x12 5/8. The box evan said on it 12x12x12. What a rip off.

I used this store recently to ship a very expensive item, and asked the associate behind the counter to make sure and have the Pack and Ship guarantee. Word for word, I said, I want to make sure this is packed carefully and guaranteed and insured as much as possible since its an expensive item. The associate basically said okay and finished the transaction. I paid $$ to ship it, and my receipt shows I paid for their packing materials.My buyer contacted me a few days later with photos showing a crushed box damaged item, so I started the damage claim process with UPS. After almost two weeks of back and forth with them, they denied the damage claim because the associate rang it in wrong in the system and never even packaged the item in UPS materials and box, and a value on the item was not declared. The associate never gave me an option to declare a value on the item.Now, Im out $$$$ AND the item I sold (since its now damaged beyond repair).

Best experience of any UPS store I’ve been to! Very courteous and friendly Staff!

I normally have a good experience with this UPS store, but lately theres always a long wait and the staff is not very friendly or helpful. Im changing my review because things have improved and they are trying to speed things up.

The worker who helped me was friendly and helped me out since it was my first time using UPS. I will definitely be back if I have to send anything else!

They don’t answer

Lazy, unhelpful staff. When asked question(s) staff seems to be unwilling it unable to help.I suggest more training.

Ashley very nice, prompt and efficent..credit to your business

I go in to pick up a package that I received a delivery confirmation email that was time stamped and received by a Willis, they look and tell me that my package is not there and that my name is not in the system and that they dont have my tracking number either. I show them the email and ask them what they are going to do and I was told nothing. I was told to call the 1-800 number and to have a good day. I asked and they confirmed that they have a Willis there on staff. Pathetic just freaking pathetic.

Advertised as open at 8am online and on store site. They were still closed at 8:15. I waited and no one showed, so I left.

Great customer service!

Very friendly staff and helps with all shipping or printing needs.

I was hung up on and no service was provided

Good customer service

Great service

Bad service, $$$$$$ large fees

Best