Unprofessional - dropped my car off per insurance request only for them to call me back and say my car was totalled and wanted to sell me a new one (the car was not totalled).Came and picked up my car so the insurance company could not take it. I asked a day later for the emails they had sent to my insurance company about the repair cost of my car. The service writer said he couldnt because my case was closed and the files were locked when I I picked up my car. That turned out to be complete BS because one email from my lawyer got that info same day.My car was fixed by the insurance company at a different location because these people were sleazy and shady about everything.
Thank You SOOOO Much Hoffman Collision Center! I was involved in my first accident, and Hoffman walked me thru the whole situation, including organizing the rental car and all insurance paperwork!Dave was fantastic in all the work he did and the constant updates, keeping me in the know the whole time!!!Again, thank you all very much!!
We have had great experience with Hoffman Auto Body. Impeccable attention to detail, good communication.I am fussy about body work. I found that these guys deliver the quality I expect.
You know what’s very unprofessional? When a place totals your car then gives your number to their dealership so they can make a profit by selling you a car. Nope never gonna happen. If and when I do buy a car it will bot be from Hoffman
Very happy with the work done on my Lexus NX. Highly recommend to anyone.
Recently got into an accident and decided to use Hoffman because they had a convenient, one-stop shop arrangement with my insurance company. After Hoffman did their evaluation, insurance decided to total it. After learning what was actually damaged mechanically, I decided it would be worth buying back and just fixing myself. At this point, the car had been at Hoffman for two days. I called and asked whether, in the event I wanted to buy it back, they would be able to put it back together and whether I would be expected to pay for that work. I was assured they would put it back together and I would not have to pay anything.I took a few more days to make arrangements to have the car transported and fixed once I bought it back, called my insurance and told them that was what I wanted to do, and gave them my address for the tow company. It was dumped in my driveway with no hood, grill, front bumper, facia, or driver’s side mirror. I immediately called Hoffman to ask what was going on, and was told the only part they still had was the hood. Given that there was not much else I could do at that point—the parts were gone—I called my insurance and told them I would not be buying it back absent all of the other parts (several of which were unharmed in the accident). Went to Hoffman the next day to collect the check from insurance and ask more specific questions. Despite the fact that I was assured (after they had taken it apart) that it would be no problem to put the car back together after the evaluation, I was now told that wasn’t possible because when they were doing the evaluation everything “just fell apart.” I expressed my skepticism at this response, at which point the assessor admitted he hadn’t actually laid eyes on the car. I asked if it was standard procedure to dispose of parts before the customer had decided whether to buy the car back or not, and received the following answers: “I would not think so,” “well, you know, we get so many cars in here every day they don’t just keep parts,” and “oh, I didn’t know anyone was interested in buying it back.”I have since gotten feedback from multiple other shop owners confirming that this was handled inappropriately. Putting aside the fact that they disposed of the parts before I had actually signed over the car to my insurance, the excuses I was given were absolutely pathetic. I recognize that the vast majority of the time these practices don’t get called out because most people lack the time, knowledge, and/or resources to make buying the car back and fixing it themselves worth it. That was not the case here, and it was not an insignificant cost to take in the teeth for no reason other than incompetence. You either care about doing things the right way every time or you don’t. Hoffman should rethink their motto.
Did a good job fixing my car
My experience was very positive. Since they are a Porsche Approved Collision Center, I presented them with a challenge to reconstruct the inner rear structure on a Porsche, they took it on and delivered! Kudos to the tech, Brian, for his attention to the details required to accurately fit the structural components together and ensuring they meet Porsche tight specs, and to Dave for keeping me updated on progress and reviewing next steps required towards completing the work. Well done!
Excellent customer service
LOOK NO FURTHER! This is the place you want to get your car fixed! Super professional and the work was seamless! Hoffman Collision Center are timely, professional and serve great quality work!! I definitely recommend!
Ask for Dave they is reasonable just ask for dave
I brought my Audi here since it was Audi certified. The car was finished late because while removing the front bumper, the techs broke a sensor. No big deal since they paid for it. While analyzing the vehicle, I noticed overspray. I also noticed other vehicles parked up with circles in various spots labeled overspray. I brought it back so they could take of the issue. I dealt with George and he seemed genuine. Unfortunately, it seems like their goal is to just pump out finished vehicles to make deadlines for insurance companies. Quality is sacrificed. Next time I will be going to a smaller shop.
Called to make an appointment, set up a rental car, when I got there they said they cannot see me till Monday. Wasted time driving down there. Dave was very unprofessional.
Guys did amazing work. The car looks like a new car after they were finished. I won’t even think of using anyone else in the future.They are the best!
I had my rear bumper repair after minor damage (not my fault! Arranged by the other party’s auto insurance) and the service was very efficient, great customer service and communication and good body work. I would recommend without reservation.
The customer representative was positive, polite and reassuring the damage could be repaired( well under what another body shop said I needed which I didnt need per Dave). I was called when it was discovered a crack unseen, was found which added to the repair. It was reasonable and I agreed. I would recommend your capable body shop staff and service person to all . Thank you. Deirdre Gilbert
George andbthe crew made sure i was taken care of...easy to drop off and pick up...
Great experience at Hoffman Collision Repair.Worked with George, he handled the entire process seamlessly to us. From initial welcome and quote proposal, to accepting the car for repair. Quality of the repair and repaint was excellent. Hoffman kept us informed during the process and answered all our questions. We will be back but hopefully not soonThank you for the great serviceMike PGlastonbury CT
Best Body Shop experience I have ever had. My college daughter had an accident and we selected Hoffman to repair the car. Their communication on the repair was outstanding. The quality of the repair was outstanding. The repair was done quickly and efficiently. They were very respectful, and courteous to my daughter and helped her with transportation to and from the shop. I highly recommend Hoffman Collision Center.
Thank you for the fablous service and will always come back and let everyone know because you are more than 5 🌟 youll 100 🌟 and thanks again an greatly appreciated 🙏😎
Honestly, I really had bad experience and try to stay away from them, If possible. They are unprofessional and provide very poor service. I specifically spoke to Bill Larson, a manager, about the frustration but he did not really seem to care.I have q7 and brought it after running over a pole as it suffered damage to the front bumper with displacement. After the collision, the car seemed to sway to the right while driving. And the stabilization control light went off right after the incident. This was specifically explained to the shop prior to getting cosmetics things fixed. And they said they will look into.Received the car after week and half which was later than expected and, more importantly, they did not look into the problem that I specifically asked for.After calling them few times about the issue and I decided to take it to the private mechanic. After getting alignment and tie rod replacement, the cars drives in straight line and the mechanic said the damage was probably from the collision.
My experience with Hoffman Collision was Great! 👍 My car was repaired sooner than initially promised and it looked perfect when I picked it up. The staff was very knowledgeable, curiosity and attentive. Id like to extend a special thanks to The Body Shop Admin person Ivette Lopez. She went above the call of duty and is a big reason why Ill recommend and refer Hoffman to my friends and family. Thank you again. Im very happy with the service rendered to me.
One stop shop with Geico. I dropped my car off and my rental car was waiting for me. Not only did the exterior of my car look great but the interior was cleaned also. Repairs were done pretty quick less than 2 weeks. I was really enjoying my rental :( THANK YOU EVERYONE FOR SUCH AN EASY PROCESS & GREAT WORK!
The center is great at scheduling the work and finishing it on time. Their work was very well done, and everyone there was pleasant to deal with, responsive and completely professional. I came there from all the way from NYC and am glad I did.
The whole process was painless, including the coordination with the insurance company. Also, the pick process was painless and fast.
My experience with Hoffman Auto body was excellent. Everything was so convenient. A Geico adjuster was waiting as I arrived as well as an enterprise car rental Rep. The Hoffman Auto Body Team Leader was nice and made me feel like my car was in good hands. I was very pleased with the out come off the work. I couldn’t tell I had damage (and believe me I looked). The paint matched up perfectly, my car look good as new. Thank you Hoffman staff.
I am extremely satisfied with the workmanship at Hoffman Collision! They did a perfect job on my car! They did it quicker than I ever imagined! The front end staff was very personable and helpful. I spent no more than 10 min. in the office. So I didnt have to miss any time from work. The early morning hours are great! I cant say enough. I am very impressed.
Very good work. Honest about what they can do. Have had work in the past, and was satisfied.
Hoffman Collision handled my car repair quickly and professionally with zero inconvenience to me. Gloria was completely transparent about time to repair and was extremely responsive when I called to check up on my car. The estimate I received was reasonable and most importantly the repair was done expertly. They left the car in better condition than when I first bought it. I hope to never need another repair -but if I do, I will not take my vehicle anywhere else.
They did a decent job, but the appraiser was not responsive from the beginning to the end. I had to call and email him multiple times to get connected. My car was fixed on Thu but I found it on the next Mon when I called them as it took so long. They said they emailed me twice, but I didnt get any except the one saying that its almost completion. They didnt call me, either.
I highly recommend Hoffman Auto Body if you ever need body work done on your vehicle. They took great care of my Accord after I was hit recently. Roberto did a great job keeping me updated while waiting for information from the insurance company. It is nice to have my car back and it is looking absolutely beautiful again! Tim and his team really did an amazing job. It is important to know I can trust the quality of work and have good communication while waiting for it to be completed. Thank you to everyone who made my Accord look as good as new!
Great experience all around! Quality work done early. With Hoffman you feel good mechanically as well as the auto body work. Thanks!
Communication was excellent. The repair was done perfectly and when promised.
When I brought my 2018 Audi S4 to the shop I did a walk around of the vehicle with the body shop advisor so that they could work with insurance on the required repairs. Unfortunately the advisor I met with did not share the details with George. When I returned to pick up my car a number of items had not been addressed. I was frustrated. I returned the vehicle to Hoffman a couple of weeks later to have the unrepaired items addressed. I just picked up my car and it looks great. Everything was addressed to my satisfaction. What would have been one star quickly became five stars. Thanks Bill and George. Great job.
When one gets into a collision it is a trying experience with potentially numerous things to worry about. However, Hoffman Collision Center personnel were true professionals. They kept me informed of the progress of the repairs to my car, and had a rental car waiting for me when I dropped off my car. I was not subjected to long waits and long drawn out checking in or out procedures. I am so happy with the work they did on my vehicle. Thank you so much Hoffman.Joseph A Zebzda
Excellent service! I recently had a flat tire due to a piece of highway debris. Hoffman took me right in to replace the tire, and the shuttled me home while they completed the service. A few hours later, they called to let me know a new tire was installed and there was no charge; it was covered under my tire protection plan, which I had forgotten. My car was returned cleaned and washed with spare tire and tools properly stored. Lou, Ethan and their team are great!
My experience with Hoffman Auto Body in East Hartford was phenomenal they were always attentive and responded within reasonable times frames. Thanks to Hoffman I am back on the road driving my vehicle and its an amazing feeling. Thank you Roberto Rodriguez for making sure this horrible experience past as well as pushing and giving it your all. You are the best 5 star service and customer service.
My car went in with no check engine light it was running fine after some cosmetic damage. Now I’m still dealing with a check engine light and paying out of pocket for repairs. Whatever is wrong with my car definitely wasn’t due to a 5mph scrape. I was told to change my spark plugs and ignition coil after I brought it back the same day. I was also told I had bad gas in my car when I’ve always put in premium and was told to contact my insurance knowing it won’t get covered since it’s not due to the accident. My side mirrors were also repositioned and I’m not sure why. I’ve had my car checked by 2 mechanics and they both said someone probably took it for a joy ride. I’m very upset and disappointed that this is how my car is returned after a week of not having it. I take very good care of my car and it’s very well maintained. So thanks for the experience, next time I’ll make sure I keep track of my mileage and take a pics before handing it over. Definitely won’t be going there again.
Everything went as smooth as advertised. I had heard good things about Hoffman Auto Body already. I dropped my car off, got my rental, was informed of progress. Once completed, picked my car back up. All seamless. The customer service was excellent. The work done to my car as good as new. A few days after I got my car back I realized they even vacuumed my car! Very cool! An excellent experience and I recommend Hoffman Auto Body to anyone who needs work done to their car!
Hi, Im very pleased with Hoffman Auto Body shop. They did a wonderful job with the car door. Im also very pleased with the customer service. I was treated very well and the staff was very welcoming and Friendly. The manager George is very professional and takes very good care of his customers. I will refer future prospects there way.
Everyone including George made it easy for us to have our car repaired. George, our contact, was very personable and helpful.
Took almost 2 weeks but my car look great. Very clean inside and out. Not just the areas affected by the impact. Staff was great as well
Unfortunately in this day and age, it seems customer service and satisfaction often take a back seat. It seems, far too many people just dont take pride in the work performance.I am thrilled to say from my first call to my car pickup, I received impeccable service from absolutely everyone. A ride home was scheduled for me upon drop off. Regular updates on the status of my car repairs, both via prompt email and/or personal call. All questions and concerned were also addressed and done so promptly as well.Upon pick up, I was advised since it was clear I take great pride in the upkeep of my car, it was treated as though it was my baby.Pick up from my home was scheduled for me to pick up my repaired car.During auto body repair, my car was transported over for service/maintenance and parts for a replacement key so I didnt have to make a separate appointment.The experience was overwhelmingly GREAT!!!!!
Awesome Customer Service. MY Santa Fe Came Out Looking Like It Never Had Anything. Dave Smith and ivette were very kind and helpful.
Excellent work. George communicates regularly. Done when promised. Handled all of the insurance issues. A job well done.
This was my first time going through Hoffman they worked in a timely manner.
They’re fast and easy at completing accidental car damages such as bumper buffing from a car bump. Would definitely recommend. The process was quick and easy, took a few days to complete
Terrible experience I found the staff pleasant at drop off but once they have your vehicle it all changes. Beware ! They reply to my review but make no attempt to make the situation right. Poor repairs pointed out to them and I get a canned answered on google reviews.
I cannot even see where the paint job ended and started, professionally done. Then to top it off they washed and vacuumed my car.. great job!!
Hoffman Autobody did a wonderful job!!! I am very pleased with the work that they performed and everyone that sees it, compliments me on how nice my truck looks. They finished the job in a timely manner and I got my truck back exactly when they had promised. I would use them again and would recommend others to do so without reservation. Thanks for a great job!!!
While the front desk staff are friendly and attentive, the auto-body technician that worked on my car must have been an amateur. A simple paint job on a Porsche bumper was wrought with paint imperfections (dust particles and debris scattered throughout the paint). Its as if they didnt paint it under a negative pressure hood (wouldnt surprise me if the painted it in the garage with open doors. They say they are the only Porsche certified auto body place, but that doesnt actually mean anything in regard to quality of their workmanship. Needless to say, Im bringing it back, but my time wasted will never be reimbursed. Lets see how the second run turns out.
Great place such nice people, a guy name George Who heads the Dept. Who so help..thank you guys
Although purchasing this truck was the absolute worst car buying experience of my life, (I reviewed the dealership separately) the quality of work that was turned out by the body shop was exceptional. The truck that I purchased needed body work and when it was complete, I couldn’t tell that there was ever damages. I left out one star only because it took quite a long time for the work to be completed but I’m not sure that it’s fair to attribute that to the body shop. I believe there may have been other factors effecting that.Quality of work is great.
Hands down, one of the best body repair shops. After having a horrible experience twice, with another repair shop, I brought it over to Hoffman Collision, and I must say, they corrected the problem and it only took them 3 days! Service manager George, was on point ever since I dropped off my vehicle. Would highly recommend!!! Great work!!!
Hoffman did a great job! Made my car look brand new.
Everything was fine except the notifications on my dashboard wasn’t reset and it was a hassle to get them to do it. And when I finally was able to get in and get it done they had me waiting over an hour just to get it done. This place isn’t what it use to be
Thank you guys so much for the excellent job you did on the front bumper of my 2015 Grand Cherokee. Michael Dunn was extremely helpful and awesome to deal with. Thank you Mike for taking my car in so I did not have to interrupt my busy work schedule. Roberto you did such a great job, thank you for keeping me up to date on the status of my car and explaining things. so thoroughly. You guys rock! I highly highly recommend this shop!!!
I had my Car dent repair a week back. The repair was quick and perfect. Best part is they did detailing and cleaned the exterior as well. Very good customer service. I would certainly recommend considering this place for repair. Thanks
One never wants to need the body shop! After my accident, I reached out to Bill Larson, the Hoffman Auto Body manager, and he took the ball, and made everything happen quickly, efficiently and pain free. The finished product was perfect, and I was treated like family. Great job done by Bill and his entire staff. Thanks again
Have used Hoffman Auto Body several times and it is my place to go for body repairs. They do a great job with the repairs and provide a lifetime guarantee. They also try to secure OEM parts when possible and always make any additional repairs as needed (only happened once). The quality of their work is great.
Awesome place to bring your vehicle if you want things done right the first time. In 36 years every single car I owned has needed body work for one thing or another. Ray, Gloria, and Roberto made this as painless as possible unlike the other countless body shops I’ve been to. If I have a concern or question it is always addressed by Ray especially. Great job everyone! Thank you!
Had major work done on my 2018 BMW M4 that was just 2 months old. The car had custom color. I was very concerned about getting this work done but Hoffman Auto Body came through with flying colors. I’m very happy with the work that they did and they finished it a week early. A big thank you. Sincerely, Michael Durnye
Had body work done on my car. My car is perfect. Looks brand new. Washed and cleaned inside. Rental was easy and everything went smoothly. I purchased my car at McDermott and will not return there. Hoffman now has my business
Quick fix... nothing major to complain about. Front bumper wasnt totally flush with the headlights. Seems that it should be some type of seal between the bumper and lights. License plate frame on bumper was put back on upside down. The color match was good but the paint smell lingers a week later. I say since there wasnt major damage to my car I gotta stick with the neutral 3 stars. (edit) After getting in contact and meeting with Bill Larson he kindly explained to be process and Im totally satisfied with the work done by Hoffman Auto Body.
Excellent, quick and friendly. And they let me leave my car there for a week since I was on vacation when they finished! Recommend!
Hoffman did a great job with my car. They provided an estimate that was almost spot-on with the actual cost. They took my car quickly and finished the work in less than a week. The work was perfect. George is a pleasure to deal with. Very communicative.
A few weeks ago I had an unfortunate accident and my poor car was damaged. Working with GEICO I visited the service center at Hoffman Collision Center and I ended up very satisfied with the experience. The repairs were handled very quickly and the car looks amazing. The staff was professional and friendly.
Very smooth process. Dropped car off they called me when it was ready. The repairs took about 4 days. They provided me with a rental. I was in and out in 10 mins both in drop off and pickup. Good customer service.Thanks
I was not completely satisfied with some work done on my brand new car...the only brand new car Ive ever had. I was upset but Louise and Dave were so professional. They fixed everything and helped me get what I wanted.Just outstanding.
Melissa D. was great to work with! Very professional and helpful dealing with Allstate concerning the repair to my Lexus. One detail was omitted when picked up car but quickly addressed when I returned few days later. Overall Melissa assured me the car would be fixed like new and it looks great.
The staff was very courteous and paid close attention to detail repairing accident damage. Parts assigned to my vehicle arrived damaged, they communicated their plan to resolve it and apologized for the extra time duration. Upon receiving the vehicle back it was in excellent condition and the accident damage indiscernible from the rest of the vehicle. Very pleased with their service.
Choose Hoffman to get my 2015 Honda Accord fixed for body damage. I am actually suprised on the quality of service I got there. I’ve been to other repair shops before that did not put an emphasis on customer service like Hoffman does.The staff were professional and there was very little paperwork to go through. Which I appreciated because when it came down to getting a rental they had it ready for me, without having to sign tons of paperwork. The repair took less than a week and when I got my car back, I was surprised to see they had done an interior and exterior detailing on it. 5 stars!! Would definitely recommend!!
Work was timely and staff was professional. But, sloppy work with too many corners cut. Had a tailgate and bumper work done, there was paint misting on the tail lights and parts invoiced were clearly reused. Not their fault but the Geico agent I had to deal with was a gigantic douche.
I dropped my vehicle off Monday morning. By Monday afternoon the estimate was completed. I was told it would be a five day repair they called me Thursday afternoon to pick up my vehicle. The appraiser was very friendly and knowledgable. The work on my car was great you couldnt tell I had an accident. All the staff was great
Service was kind and considerate, but I was not completely satisfied. Rental was not waiting for me as promised. After repairs, inside of truck was not cleaned. Repairman forgot to put part on tailgate, therefore I had to return to dealer a second time.
Roberto was great! Answered all of my questions and got my car done in no time!! My experience with them has been easy and great from start to finish!!! If I ever need anything on my car again Im going back to them. Very happy with the results and quality of work!!!
Dave Smith from Hoffman Ford did an excellent job updating us with calls and emails regarding the progress of a company truck being repaired. We are looking forward to making our 6th and maybe 7th purchase this year. As a small business owner Ford makes a very good product and the staff is very knowledgeable.
Body work and paint job looks great but disappointed with a few things. Communications was a bit lacking on work completion date, there was a strong paint/ chemical odor inside my car, overspray on rubber on the roof and I now hear wind penetrating the cabin when Im driving on the highway. I will have to bring it back to address these items which is a hassle taking time off to deal with...
Hoffman Auto Body did an amazing job. There was significant damage to my car but qhen I got it back, only a week later, my car looked brand new. They even cleaned up the interior of my vehicle, so it truly felt like a brand new car! Plus enterprise was right on site, making my rental experience that much easier. Will definitely go back to Hoffmans for all future repairs!
Slow. Inaccurate quote. At times I dont know if they knew what was going on with the vehicle. Took 40+ days to complete the repairs, had to go to the insurance company 3 times,which is fine, but in the beginning they hinted it could be done in a week.Quality of work looks good. Just took longer than expected, way longer.Overall, not a good experience. Would not recommend.Also, no one has attempted to reach out to me. This is a canned response they post on here.Bill Larson, you can contact me anytime.Again, I would not recommend.
Just to say many thanks to George Osaris and his associates. In repairing my GS350, your professionalism in workmanship and courtesy extended to me was very much appreciated. George, your personal expression of sympathy was very touched as my grandson incurred a serious eye injury. Bottom line: you guys are the best.
I had an amazing experience here. I went through my insurance and they called Hoffman an express one stop shop and they were correct. I brought my car early on Saturday and was greeted by someone in the lot waiting for me. The estimate of damage took less than 10 minutes and they had my rental ready to go in another 10. About two hours later I spoke to Yanni who was professional and courteous and he gave me a 5 day repair turnaround time. That was more than fair to me and yet they called me Monday mid day to say my car was ready! Now granted, they didnt have to replace the part I originally thought but still that was less than 3 full days. I picked my car up detailed and washed and 200% satisfied. I will absolutely recommend them. Hoffman is a well oiled machine - thanks guys!
They where fast and efficient. It only took a week for them to fix my car. I would go here again if I have an accident again.
George was great to work with and he answered all of my questions. George was very responsive and accommodating while my car was in the shop. Hoffman also made sure to return the car to me cleaner than I left it. I would highly recommend Hoffman Auto Body for anyone who needs work done on their car.
Couldnt be more pleased with how easy and convenient my car repair was. Roberto was excellent and took care of all required arrangements for me. The repairs themselves only took a day and I was back with my car. I will no longer have to worry about getting repairs in the future (but lets hope they arent needed).
They kept me updated throughout the repair process and did a great job!
Excellent Customer Service! The repairs were completed when promised and my car looks good as new. I would not hesitate recommending Hoffman Auto Body.Satisfied Customer
Staff was courteous and professional. The repairs to my car appear to have been completed well. Reasonable amount of time for the repairs too. No problems at all.
Excellent customer service experience, made an unpleasant experience of needing bodywork to my car as painless as possible. Quality work delivered in a timely manner as promised.
Unfortunately this is the second time I have had to make a trip to Hoffman Auto Body in East Hartford. You could not ask for a better staff they gave a fair and honest estimate, handled the insurance issues, and returned my car when they said they would. The repairs have been excellent. While you are grumbling about the condition of your call, give George and his staff a call. Good people..
Very courteous very knowledgeable kept you up to date with all current events and whats happening with your vehicle I would definitely use this place for anyone who is looking for the best Quality Inn customer service
Fast, professional service every step of the way. Was in and out each time in 10 minutes. Work was superb and they detailed the car on top! Would highly recommend.
Damaging your car is never a good experience. Hoffman auto body in East Hartford really took care of my car and made the experience painless. Estimate was quick and accurate. Car was ready when they said it would be and the repairs were impeccable.George was great, service was professional and courteous. I hope I never have to have body work done but if i do, I would I would definalry bring it back to Hoffman.
Extremely friendly crew. Very professional service.Roberto Rodriguez became favorite in my phone contacts!I am always glad to see him even for unpleasant reason).Thank you Roberto and body shop craftsmen for making my vehicle look brand new every time I stop by!Will never go to any other shop!
Amazing service all around. Great admin, great employees and my car looks brand new off the lot when i get it back. Perfect that they partner with enterprise as well
Beautiful job! Pleased to have my Q5 looking brand new after a person accidentally hit my bumper in the parking lot. Hoffman did an outstanding job with their detail of my vehicle.
Louise was exceptional. Amazing customer service and support.
I have had a series of excellent interactions with Roberto Rodriguez and his colleagues at Hoffman Auto Body. They fixed the damaged front bumper of my Lexus and restored the Simonize finish promptly, professionally and for a fair price. When I noticed rust marks on my hood from ceiling leaks in my downtown garage, Roberto had those buffed out while I waited. Overall, the service has been first rate and is part of the reason that I will buy another car from Hoffman.
From the moment I called to the moment I picked up my truck stress free, informed and as always with Hoffman Ford satisfied. From their sales department to service department to auto body not one thing to complain about. If your in the market for a new vehicle, repairs or service do yourself a favor and go right to Hoffman Ford cause you cant go wrong!