THE. BEST. AUTO. REPAIR. EVER! If I could, I would give a dozen stars! These guys possibly saved my life this week due to their owner Russ, and eagle-eyed new employee, Brady. I was in PA and driving home to LI, NY when I hit a pothole and started hearing a thumping sound out my passenger window. I called AAA and got a list of their approved garages in the area. On the list, R&L had the best reviews so I called them, left a message, and headed there just before they opened hoping they could take a look. They had a very busy day, but they fit me in. All the folks I met in the waiting room were loyal customers who loved this garage and wouldnt go anywhere else. That gave me reassurance from the get-go. It was the mechanic Bradys first day at that garage, and he was assigned to take my truck for a test drive. He was incredibly knowledgeable and helpful and so nice to my dog (who looks scary, but wanted to go for the ride with Brady.) Almost immediately, Brady and Russ discovered one of my tires was about to burst because the belt had snapped. They replaced it right there with my spare, Russ only charged me $30 for the whole visit (while joking that they were going to ream me with out-of-state-fees). Done in 45 minutes! The truck instantly felt more stable. I made it across I-80, over bridges, through NY City traffic, and home without a hitch. As a woman and a blonde, I am used to garages telling me, ohhh....you NEED the $5000 tire rotation and a complete overhaul to pass your yearly inspection. These guys did none of that. They care and take pride in doing a good job. Russ DOES have a wise-guy sense of humor. He reminds me of Click and Clack The Tappet Brothers from CarTalk who say, dont drive like my brother! I noticed another google reviewer saying the owner was abusive over the phone. In person I could see its just the way he jokes. I feel sorry that the other reviewer didnt give this garage a chance. it would have been the best service their car ever got. TAKE YOUR CAR OR TRUCK HERE! You wont be ripped off and your car or truck will get first class care. And if you have an animal with you, all the employees, especially Russ, will dote on him or her. (And the signs and cartoons hanging in the waiting room will make you laugh.)

Hands down the best shop I have been to. Great customer service and great quality. They know exactly what theyre doing and they do it right the first time. I even moved out of town and still take my car here.Also i helped you guys out by moving the blip on google maps so now itll be easier for people to find you. See you Thursday!

I’ve been going to Russ for YEARS. I don’t go anywhere else. The quality of his work is always great. Highly recommend!

Have always been available when needed something taken care of on my car.Fast, efficient, and friendly.Would recommend R&L to anyone.

R L does a great job. Russ is very nice and polite.

Great service and very dependableI would never go any place else.

These guys are the BEST! Very honest, trustworthy, they do excellent work, AND theyve got an awesome sense of humor to boot. Couldnt be happier. Bring your vehicle here, youll be glad you did! Thanks guys!

R&L have been our mechanics forever!!! They are honest, need I say more. When its time to stop putting money in a car they tell you! Our son & wife were in from Chicago and Russell took car of their car. My son was blown away because they were so helpful and most of all honest. I68f youre looking for a mechanic go to R&L.

Very good mechanic shop. They do good work, in a timely manner, and for a reasonable price, hard to beat that!Update: Had an oil change on 1/29/2020, in and out in less than 40 minutes, more like 30, but whos counting? Again super nice bunch of folks doing good work.

Russell and his staff are courteous and thorough. I appreciate that they are up to date on everything and always making me feel safe to be on the road. Thank you.

It can be hard to find a mechanic that you trust. But I have found R&L to be that. They do the required work without adding extra truly unnecessary work. And what they charge seems fair. I have recommended them to family and friends who also have been pleased with the work R&L has done for them.

Nice people fair prices

This shop is a great recommendation from a coworker. Fast expert service. I made two separate appointments for both of my vehicles. Both I made for nine am. When i arrived both times my car was taken in immediately with no delay. The game changer is the level of experience and expertise. All mechanics are seasoned professionals. Would highly recommend R&L

Great place hes straight forward and he gets it done quick

No-one in the Poconos does a better job than R&L Automotive. They are professionals who take care of every detail including reminding you when youre due for maintenance.Their garages are clean and organized and they carry most parts but if they dont have whats needed theyll get it within a day or two. I have been using R& L for many years and will never bring my car anywhere else.

The guys at R&L are friendly and reliable. They take the time to answer questions and explain what needs to be done. They do what they say they will and deliver high quality work in a timely manner. I am very happy with the work they did on my Chevy Silverado and will definitely be back when I need more work done. I highly recommend them for all your automotive needs!

Excellent dependable service! All work I have had done has been completed in a timely manner. Friendly, always helpful!

GREAT SERVICE ALWAYS - BEEN DOING BUSINESS WITH R&L EVER SINCE THEY HAVE BEEN IN BUSINESS. NEVER ANY PROBLEMS - ALWAYS FAIR PRICES AND EXCELLENT QUICK SERVICE.

Great place! They use quality parts do the job correctly and the prices are good. I send all my family and friends to them!

Great place. Very honest and gets the work done as promised. I highly recommend them.

Honest mechanic and fixed it right the first time. Nice office/waiting area. Back on the road in no time and didnt get screwed.

Great service, awesome price, Russle is the man, he helped me twice!

Found this place by accident...BEST DECISION IVE MADE (so far) ask for Russ!!

Great people

They have taken great care of my van. Would recommend them to anybody who is looking for a good mechanic.

Good service fair prices

One the best shops around always willing to with your car i take my car there for service ..

They have been my mechanic for years good work

Amazing!

Service is very good the cleanest garge very professional

Russel really knows his stuff

Nice place

Shop owner is rude and abusive on the phone, would stay away from this guy.

Very good service