Superb service. We trust Subaman and Gene completely with advice and repair for our Subaru, and they always make us feel valued as customers. Im always happy to make the 30min drive out to Subaman over closer garages, and would highly recommend anyone give them a call.
I always appreciate the explanations and details that Gene offers before completing needed service and after. He is very knowledgeable and fair.Never have any issues after he makes the repairs.
Gene is honest and straight forward. He goes out of his way to make sure that I understand the service being performed and why it is important. I am so happy that I have such a trustworthy and capable mechanic for my Subaru.
I found this shop while shopping for a used car. I wanted someone to do a once over before I purchased. Gene and his team were so friendly and helpful. They walked me through their whole inspection process and gave me straight forward information to help me decide if it was the car for me. I purchased a used Forester and have been going to them for any service I need. Great shop, very trustworthy and professional.
Called late on a Friday regarding a brake issue and Gene was able to schedule me in on the following Monday. Resolved the issue and thoroughly explained the service, as well as making time for a timely oil change. I was referred to him and drive an hour and a half for service. Well worth it! Thanks so much.
Gene is a gift from God! Subaman is awesome, Ive had countless amounts of mechanics and he is by far the most informative, intuitive and caring! Went above and beyond my expectations. Nobody else will be touching my Subaru
If you own a Subaru, you are wasting your time going to the dealership service department. I am kicking myself for not coming here earlier. Great service, well diagnosed and well priced. One on one service. Great business to be associated with!!!
This is the most trustworthy auto repair shop! They specialize in Subaru’s but are knowledgeable in all types of cars- even my 2015 Kia. I wouldn’t take my car to any other shop! Everything about how your car is functioning is explained, and all maintenance and repairs are expertly completed at reasonable prices.Being a single woman it is very important to have a mechanic you can trust, as many of us have repeatedlybeen taken advantage by other, not so reputable and conscientious auto repair shops.
The mechanic took the time to explain everything to me in detail. Made me feel really comfortable Leaving my ‘Pearl’ ;)Pearl came home sounding better than ever! She just needs a bath.Very ProfessionalWork done in timely MannerVery happy with this shop. Will be returning for upgrades and future Maintenance on my Subi.
I was buying a used car in the area. And he took the time to look at a non Subaru for me. The car was junk and he told me the honest truth. I didnt buy it. Well later that day I found another car. I gave him a call, and he opened back up just to help! I ended up buying that car with confidence because of the detail he walked me through. Great service! I wish I lived closer. I wouldnt go anywhere else. This guy is the best. 6 stars if there was such a thing. I feel like I owe him something for such a great job.
Gene is an absolutely amazing person in addition to being a top notch Subaru mechanic. He took a lot of time going over the computer readings with me and even explained everything while we were under the car. This is a long drive for me, but will be well worth the inconvenience. Some womens best friend may be a diamond, but my best friend is my mechanic😁😁
Incredibly knowledgeable mechanics, who really care about you and your vehicle. Took my car to dealers, recommended shops, and most places either over charged, or never really dug into finding the cause of a problem. They recommend repairs, so you get the most out of your vehicle, and all without spending an arm and leg. Gene and Karl have given me the best auto customer service I have ever experienced. I highly recommend to everyone who cares about their vehicle. Especially to Subaru owners!
Gene is the best! Cuts through dealer sales pitch and tells (and shows!) you what ACTUALLY needs to be fixed. Highly recommend.
Great service, not only on our Subaru Outback, but on our other vehicles as well. Love working with Subaman!Consistent high-quality service on all of our vehicles.Great approaches to difficult and diverse automotive issues. Great service and communication.Great shop. Continues to provide quality maintenance and repair.
Gene spent time explaining everything clearly about his plan for my car. I felt well taken care of. He also had the opportunity to assess my husbands avalanche which sadly needed to be put down. Genes honesty and sincerity was clear. A true professional.
I was in a tough situation, far from home and late to work. Gene, at Subaman, took the time to work through the issue and explain what he thought was happening with my Forester. Ultimately, I was able to drive home with a new battery. Unfortunately the issue was more than the battery and I had to get the alternator replaced to fully resolve the issue. I am fairly mechanical-natured and appreciated the detailed explanation that Gene offered. If Im ever in the area again I will definitely take my Subaru back to him. It takes a lot for me to give this sort of endorsement, so, trust that it is warranted and true.
Gene and his staff are phenomenal. He always works hard to get to work on my car ASAP, answer my questions and gives great advice. Prices are extremely reasonable.
Subaman is great! Its the only place we take our car. Gene is super knowledgeable and always shows us just what is wrong with our car before we fix it. I highly recommend Subaman - theyre the best!
Great service and very knowledgeable. Oil change, tire rotation, and mechanical inspection took less than an hour.
Gene and Karl at Subaman always provide me with great service. I had my Toyota Tacoma recently serviced and all of my concerns were addressed in a timely manner. I must say that I also enjoy the technical discussions when I am there. I recommend anyone to get their vehicle serviced at Subaman.
The service at Subaman Auto Care is absolutely phenomenal. You will be given a straight to the point and honest analysis of your vehicle, and won’t be pressured into making any decision other than the one you make. They give you all the information possible so that you can make an informed decision. In addition they are exceedingly polite gentleman and very good conversationalists, especially when it comes to Subaru’s of any year, make or model.
Gene is a cool guy! He will be doing a Pre Purchase Inspection on the used vehicle I am planning to buy. He will worked with you to get you a schedule. And he is very confident about the quality of his work. I am excited for the vehicle he will be inspecting! Thank you Gene!
Wonderful honest and well explained interaction. He defined the problem thoroughly and in term easy to understand, gave estimate of service cost that were honored, no surprise costs. Highly recommend for expertise and honest service at extremely fair costs.
My STIs engine seized and I decided to go with an entire built rebuild. Gene put everything together perfectly, no issues whatsoever. He also did all the tuning and my car has never ran smoother. Highly recommended. Simply the best Subaru guy around!
As a vendor, I stumbled upon Subaman back around 2014. At that time my 2012 Outback was still in warranty but I kept this guy in mind because he was so engaging. Received his mailers. I stopped by last week (June 2018) and Gene stopped his work and gave my brakes a quick assessment. I will be scheduling him next month for brakes and a 60K service. Thanks Gene!Update: Last week (Sept 2018) I returned my Outback w/70K miles to Gene to replace the exhaust header and a full brake service. I am pleased with the quieter exhaust and the brakes are better than new.
Gene and Karl are the the bomb dot com! They are truly experts when it comes to Subaru and are a hidden gem in NE Ohio for Subaru maintenance. They have done an amazing job with my headgaskets and the customer service is outstanding. That being said I won’t be trusting anyone else but Subaman with my 09’Forester.
I stopped in on a Saturday and they were able to get me in for an oil change right away. Gene and Karl were extremely friendly and completed my oil change very quickly. I had a much better experience than Ive had with a local Subaru dealership.
I received a post card in the mail and was about to do my 30,000 mile service on my Subaru. I decided to give Subaman a try and was able to save over $100 for the service compared to the dealership! I also want to say that the service, knowledge, friendliness and their personalities were outstanding!
Gene is an awesome dude and absolutely knows the quirks around Subarus, even down to which specific bolts can seize easily. For the price of doing just one front wheel bearing at a dealer, he replaced my wheel bearing+front calipers+rotors. Clearly explained everything, no bs. Ive had Gene do head gaskets and a throwout bearing before as well and each time the car comes back better. This guy knows his stuff. Wish I could bring him to Wisconsin!
Gene and Karl have done a fantastic job with all of our cars. Even my wife has commented on how nice they are and how comfortable they make her feel. I would recommend their services to anyone looking for an honest, local shop.
My Outback needed a new headgasket and these guys did an excellent, extremely thorough job, all at a very reasonable price. They explained other things that my car needed and showed me what caused my car to overheat. Very honest and knowledgeable mechanics.
Honest service advice, fair pricing, and great customer rapport! Gene is passionate about Subarus and genuinely enjoys tuning and improving them as well.
Gene is most knowledgeable Subaru mechanic Ive ever met. He explains exactly what the problem is and gives alternative solutions. Hell even email me pictures of what problems hes uncovered. Gene is keeping my old Forrester running! Most importantly, I trust implicitly.
Gene always goes above and beyond to make sure my Subaru keeps running. He educates me thoroughly on the state of my vehicle.
Have known owner for 30 yrs. Excellent mechanic.
The service provider offers careful attention to detail and features teaching the customer about his/her car and its particular issues
Very personable and will explain everything in complete detail and usually has time to answer all your questions.
Brake lines rotted on my 05 Legacy GT two weeks ago. Had it towed to the Subaman shop because i knew they specialized in Subies and is five minutes from where I work. Gene personally called me that day and explained the diagnosis. He let me know what needed to fixed immediately and what to keep an eye on. Was very pleased with the honest service from Gene and the quality of work by Karl. I will definitely be a return customer.
We are a family of Subarus and are grateful we found Subaman for any repair needs we have. The service is excellent. We wont go anywhere else.
This is a great shop for all your Subaru needs, never go to a stealership repair shop again. Gene and Karl are super friendly and knowledgeable about all the quirks of Subarus. Even for regular services like oil changes, their prices are hard to beat. I have had regular and emergency services done here. They managed to fit me in that day, get the parts ordered, and have me back on the road. Great service at a fair price.
Great service and very friendly! Prompt and personal service. The technicians walk you through your vehicle so you can see everything they are talking about first hand. Excellent experience & will definitely be returning.
Gene kept me informed every step of the way. He graciously showed me what was wrong with my car, explained the fix and had the work done quicker than I expected.
The best service anyone can hope for!!! I highly recommend this shop, if your car need some TLC this is the spot. Gene, Karl many thanks.
Gene and his staff are all true professionals. I would not consider taking my Subaru’s to any one else for service.
The employees are very helpful and knowledgeable. They will fix your car quickly and efficiently. I wouldn’t take my Subaru anywhere else.
Carl was very informative and patient with explaining the repair of the front head light and wire harness. I have already recommended him to family and friends!!
Gene is responsive, very knowledgeable about Subaru’s, and takes the time to find the issue and fix it the right way. We always feel we get a good value and advice.
Very knowledgeable about the nuances of the subaru vehicles. on time with appointment, worked quickly, pleasant personalities of workers. explained details of the 60-90-120 program.
Great guys. Informative when I ask questions. Great alternative to the dealership.
This past Wednesday the 24th, Gene finished diagnosing my Check Engine warning light that also had the traction alert, with blinking Cruise, and blinking Brake alert lights on.Previously on Monday the 22nd, Karl and Gene were able to finally read the Check Engine actual code while the alert lighting was still on and active. It turned out to be a totally different code than what was initially determine. Which was pointing to a more expensive security issue with my ignition key.They let me know UP FRONT when I brought my Outback to them, that they would need 24 hours to diagnose my INTERMITTENT Check Engine Warning Light and other alters.They stayed true to their word and diagnosed what turned out to be an electrical issue and fixed this problem by just needing to reroute the existing wiring. They did not need to charge for any replace parts because this was not needed due to their through diagnosis and confirmation of eliminating this particular Check Engine issue.Gene also thoroughly explained how they found the problem and they also showed me where and how they fixed this issue. They also answered all my question during this entire process.If I had another problem and they indicated that they could take care of what was brought to them, I would definitely have them do the work on my Outback again. No Problem ! I would recommend them for their patience and expertise on resolving an issue for any Subaru owner.
Gene and Carl are great people and terrific mechanics. I always have a positive experience when I’m visiting at Subaman.
Always a great experience. Friendly and easy to work with. Never go anywhere else
Had to have emergency headgasket repair which they diagnosed quickly. Great customer service and kept me updated throughout the fix which ended up being more complicated than expected. Although the fix took longer than expected, they had a fair price.If you have a subaru, you should come here first. They know their stuff.
Always accommodating and flexible. Best service in town for my Subaru
This guy KNOWS his Subarus. Hes helped keep my 02 Impreza running despite the rough, salty, winters.
Subaman correctly fixed a Forester fuel line problem I have had for three years that a different shop didnt fix on multiple tries. Nov. 2019 Edit:,Tthey replaced a rear wheel bearing without an overnight stay.
I ran over a nail and was five minutes away and I called and they got me in right away and patched up my tire without an appointment. Every time I come I get excellent service.
Did work on my Nissan when I was in a pinch. Great service here.
Awesome knowledge, great price. Recommend to any Subaru guy or girl.
Gene is great at explaining the work that needs to be done.
Great service and a knowledgeable staff!!
Honest mechanics that really know their subaru.
Gene and Karl know their stuff and have earned my business.
Very knowledgeable, friendly, and not pushy at all. Ive had my current Subaru serviced at Subaman 3 times so far and will likely continue with them for the life of my car.
Great work and honest prices. My go-to mechanic now.
Very honest and trustworthy. Highly recommend Subaman.
Nothing beats working with someone who really knows your car. My 150,000 mile Baja runs like a top. Steering problems. Gene made it handle like a new car.
Amazing knowledge and service
Nothing but good things to say about Gene (and Bob) at Subaman. Wont bring my Forester anywhere else.
Very knowledgeable and friendly service!
Id recommend Subaman to everyone!
Excellent service.
Great service.
Great experience!!
Honest and trustworthy
Gene is the best !!!!
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