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Family Dollar
16025 E 10 Mile Rd, Eastpointe, MI 48021, United States
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Family Dollar
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Me
Review №1

This Family Dollar has really stepped its game up. Before it was a complete mess but I went today and they have improved tremendously. The selection was much better, shelves were stocked & not a million boxes in the aisle. Im impressed!

La
Review №2

Very clean and respectful. Will definitely go back. They were very helpful and professional.

Ka
Review №3

The help were nice but that place is trashed. Ive been there twice and not impressed.

Ja
Review №4

Its always in disarray,and only 1 person working.... I cant go back there....

Na
Review №5

Decent store ...rather messy ... But that didnt stop me from spending 200

Br
Review №6

It may be a total mess on the inside, and right now during the pandemic of course theyve been slow stocking back up, but they always have everything. Not everything is a dollar, but pretty much nothing there is a rip off, for the most part. Literally this is the only dollar store my boyfriend and I go to.

Je
Review №7

Clean and nice employees.

Th
Review №8

Great selection of items for good prices. Nothing to complain about.

Ba
Review №9

The staff is always nice. BUT this store IS seriously UNDERSTAFFED. Boxes, stock, everywhere....Its the week b4 Christmas. TWO EMPLOYEES ARE NOT ENOUGH. Its unfair to your UNDERPAID employees and your financially hindered customers. Also, nice selection of beer, snacks, and frozen burritos, pizzas and heart attack in a bag food. How about tossing a couple bags of frozen vegetables in there? Broccoli, cauliflower, peas?

Vi
Review №10

This place is good to get some things pretty cheap. However, this place seems pretty understaffed. When the place gets busy the wait in line could take a bit.

ch
Review №11

Employees are nice always seem to have what i need

Al
Review №12

Super friendly sales associate who helped us!! His customer service was amazing and his attitude joyful.

El
Review №13

Showed up 20 minutes before the posted close time on the door and they had the doors locked and half the lights off.

Li
Review №14

Always have what you need. Have great things to buy and always prices that dont break the bank. Im always in this Family Dollar. BUT a lot of the employees are unfriendly & the lines are always super long because they dont have enough employees for opening up a second line.

ky
Review №15

They have the most rude and lazy manager I have ever met. She has no consideration for her customers or staff. I have seen her stand at a closed register and watch the line get to the back of the store while shes on speaker phone with someone talking about her plans when she leaves. Shes constantly putting her staff down and yelling at them, probably why they are under staffed and cycling through new employees every month. Not to mention 100% of the time there is back stock and boxes blocking half the isles and expired food in the coolers. Worst store around and the only good employee (Felicia) is gone after having her baby!

Ro
Review №16

Good

Am
Review №17

Lots of things to buy Ill definitely be going back there again

Ke
Review №18

Absolutely horrible. Ive been followed around this store twice. One time one of the workers even followed me out to my car and was peeping inside my car. All I did was look around the store and shop. I gave no reason to make her think I was stealing anything other than walking out and not buying anything. I didnt know that warranted getting followed to your car.

EA
Review №19

Ive been shopping here for a couple years now and it was always good, but over the last month or two its gone so downhill i actually asked if they were shutting down this location. Whoever is In charge of stock is doing a horrible job. HORRIBLE! the shelves are empty, products i used to buy all the time Im lucky if they even have one package. Very disappointing. Ive noticed that its all new people working there, idk what happened but they need to get the old crew back or something.

Mi
Review №20

This family dollar is soo nasty. You can barley walk down an aisle. Shelves haven’t been stocked in weeks. Floors are nasty seems they haven’t been washed in months. They are also short staff... (the managers words) so the wait time is ridiculous. This store really needs some good management.. ASAP. I won’t b back til I hear it has improved. Dnt waste your time here.

To
Review №21

I like Family Dollar because they have good items theyre very cheap they have milk all the items you need for home and friendly cashiers and they help you also

Gr
Review №22

Friendly staff, great local store

Ke
Review №23

This store was absolutely horrible!!! A good portion of the shevles were empty almost every isle was full of boxes and debris. The store looked as if there was some kind of disaster and it had been looted. Complete and total disaster!!! I would be angry and digusted if I was in charge of this store.

As
Review №24

I called to pick up my toilet paper the girl forgot to bag, and the manager lady hung up on me. I called back and she said that she was too busy to look over the video and to come back at 2pm and I called at 10am & she hung up again. So I went up there and she said that she had to wait for the video that she requested, which didnt make sense considering she didnt know that is was the day before and what I went. She was very rude, ghetto & clearly needs to go back to Customer service training, how she ended up being a manager is shocking. Family dollar clearly stands for Funny Acting Management Is ... Still working on the rest feel free to finish

Ji
Review №25

The store has shown massive improvement this year. Fully stocked, floors shining and Im impressed great neighborhood store and staff.

Ka
Review №26

Very bad it took 4 hours to unload there truck today.

bu
Review №27

I love family dollar. Great prices on most items and a variety of things to buy

fu
Review №28

Love my family Dollar they help me save and have decent quality products!

Ke
Review №29

Needs a good cleaning

As
Review №30

This store is always a mess !!

Sh
Review №31

Not enough staffThe line is always long and always one line onlyBusy store for it to be short staffedThere has only been one time someone was rude and it wasnt a employee.Overzealous person in line trying to get to the front.needless to say she had to wait her turn as everyone else.i do go to this store alot just not between the hours of 2 to 6.

Wi
Review №32

Good service

Mi
Review №33

EVERY SINGLE CASHIER ON THEIR PHONES OR BLUETOOTH. HAVING STRAIGHT CONVERSATION WITH SOMEONE WHILE RINGING ME UP...EVERY SINGLE TIME. WHERE DO THEY FIND THESE PEOPLE?!

Li
Review №34

Convenient to my house, reasonable prices on name brand products

Ph
Review №35

Always a friendly experience

Ed
Review №36

Every time I stop at that store the cashier are the slowest I have ever seen can SOMETHING B DONE to take care of this

Cr
Review №37

This store keeps going down hill. Its very dirty and nothing is ever stocked!

Su
Review №38

Place is a mess and most of the workers are extremely slow to the point where theirs always a long line ! I try to avoid this family dollar . A newer one half a mile down was just built and the workers are so much nicer and the place is so much more organized !

Ni
Review №39

I lovvve this store I just wish they would start taking the bridge card lol

Ja
Review №40

Always have what I need and some.

Pr
Review №41

Horrible! The store looked a mess and there was nothing available to buy not even the most basic necessities, how this store is even still in business is beyond me, they need to be reported to corporate and closed down if you pass by this store please keep going there is another better one just up the road past gratiot 👎👎

sh
Review №42

I was having a hard time finding moth balls.. they made my day and carry them.

Je
Review №43

The worker was rude! Shelves bare but messy stock carts every where. The place is a mess, long line and slow, rude workers!

Aa
Review №44

Always good to shop here.

St
Review №45

As a previous store manager to this location, Im deeply saddened to see how terrible its become. The store is always a mess and the store manager is as rude as they come. Shes absolutely awful.

Ti
Review №46

So cluttered and crowded I feel like running out the door before I get buried.

Je
Review №47

Its ok, one thing I noticed though is that Family Dollars prices differ from location to location...

li
Review №48

Your store is dirty and workers are lazy, rude and never have anything on the shelves so everyone has to go to another store shame on you for losing income

Em
Review №49

Staff all have very nasty attitudes. I dont know how people still go to this location. Its close to my house but Id rather go to another location.

Am
Review №50

Lady was rude to another worker like he was bugging her

Je
Review №51

A mess slow couldnt return bottles they sold

Ka
Review №52

Employees there has a nasty attitude, just plain rude at all times is so unacceptable

ma
Review №53

No Stars for this Family Dollar! This location is a disaster! The shelves are empty, the stock sits in the isles, the floors are filthy, the parking lot is dirty, short on staff. No more shopping here!

Sh
Review №54

The place is dirty and the workers there are not friendly at all.

Bo
Review №55

Go there all the time to shop

Ja
Review №56

This store is terrible the line is long yes one line when theres two people working...Every time I come in this store Im waiting in line forever, its so close to home but Ill drive further and pay more then have to then wait 20 mins every time I go in there.

Da
Review №57

The store is filthy and the workers are lazy and rude I was there on 1/24/17 and fell because someone spilled liquid soap on the floor I told the manager and she said she would check the tape then walked away very rude she never once asked if I was OK this store has gone way downhill

Pa
Review №58

Very friendly staff but very slow

Sa
Review №59

Nice friendly service

Ca
Review №60

The prices are very high

Jo
Review №61

Ghetto-ass store. Ghetto-ass management and lots of rude, shady customers. High amount of theft. Merchandise opened and picked through.

E'
Review №62

Slow lines always 1 cashier

Gh
Review №63

Very nice nice service

Br
Review №64

Always a long check out line

Al
Review №65

Service is slow, cashiers are rude.

Ra
Review №66

This store never has enough staff. The line is always long. There is no sense of urgency. And some of the workers are very rude

fo
Review №67

Staff was rude and the store is crowded.

Ta
Review №68

Clean and organized

Ma
Review №69

Normal Dollar store with tins of stuff

Mi
Review №70

Clean & friendly staff!

jo
Review №71

Too slow

Ke
Review №72

Standard dollar store

Ro
Review №73

Staff are lazy

Do
Review №74

Poor management

As
Review №75

Affordable

Sh
Review №76

Gd service

Tw
Review №77

Dirty

Do
Review №78

Shop

Information
9 Photos
78 Comments
3.3 Rating
  • Address:16025 E 10 Mile Rd, Eastpointe, MI 48021, United States
  • Site:https://familydollar.com/locations/mi/eastpointe/25010/
  • Phone:+1 586-859-2258
Categories
  • Beer store
  • Dollar store
  • Clothing store
  • Discount store
  • Discount supermarket
  • School supply store
  • Tobacco shop
  • Toy store
  • Wine store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations
  • One Stop Liquor15125 E 9 Mile Rd, Eastpointe, MI 48021, United States
  • Family Dollar17900 E 10 Mile Rd, Eastpointe, MI 48021, United States
  • Family Dollar18040 E 9 Mile Rd, Eastpointe, MI 48021, United States