I’m glad I found them for replacing my rear passenger window. I was able to submit a estimate request online and they called me in about an hour and gave me a very reasonable price and also assisted me in booking a appointment for the following day. They even have the technicians come to your location! The next day I had the technician Aaron on time for the replacement. However, due to the rainy weather and not enough place in my garage, I drove their shop. Aaron did an amazing job in replacing the window and getting rid of broken glass shards. Aaron was pretty quick with the install. It just took less than 40 minutes. In the mean time, I was able to get the payment taken care of at the office with Jennifer’s help.Overall I’m satisfied with the entire experience from start to finish. I’ve had other auto glass replacements done before but no one could beat City Auto Glass’ price and quality!
They worked directly with my insurance so I did not have to do much at all. Replaced the rear window of my truck very quickly in the morning. The work appears to be top notch. What shocked me most is they drove my vehicle all the way to Anoka for me since they had some cancellations. Cant recommend them enough.
So painless and easy! I had never needed a windshield replaced before and I was shocked at the level of service offered. Offering to come to my workplace to fix it in the parking lot? Yes please!
I chose to come to the shop rather than have them come to my home to replace my winshield. Still, it was very convenient, everything went as I was told it would, and I was in and out at a very reasonable time.
These guys are so kind and they took such great care of my car. The new sunroof looks awesome and they cleaned the glass out of my car. Honestly, thanks guys! Y’all are awesome!!
They were able to get me in really quickly. They made it effortless with my insurance company. They were able to calibrate my cameras and everything else when they did the new windshield installation. They were also accommodating in offering me a loner car for me to use during the day while it was being installed. Highly recommend! Best customer service!
My Farmers Insurance Agency partners with City Auto Glass. My wifes Durango had a large crack on her windshield. City Auto Glass and Farmers Insurance coordinated everything for my wife. They even scheduled a three-way call with the insurance company to initiate the claims process and schedule a time for service to be completed which was super convenient for my busy wife. The service was started on time and completed as promised. They even removed a decal from the old windshield and placed it on the new windshield. Everybody was polite and professional. We highly recommend City Auto Glass.
City Auto Glass is incredible. We had a car burglary--shattered window. Other places require I login and fill out loads of information, schedule with a centralized call center, wait on hold.. I called City Auto Glass, their customer service rep was able (informed and super kind) to answer all my questions, and connect me with my local shop, confirm they could do the work that day--it was SO EASY, and the work was done so professionally. The shop receptionist got my insurance approved swiftly, accurately, and the work was done--with a courier getting the needed part--in just hours. The shattered glass throughout my vehicle was cleaned up and it was just like new--I would recommend this place again and again--personalized service, not throwing me into a funnel of technology with low interest in my business. I recommend HIGHLY.
Great company to call when you need a window replacement fast. This took no time at all to get me on the schedule which is important to me and my family.Technician was friendly courteous kind great core values. Technician also clean the glass up which is very helpful with three kids. Thanks for replacing my window
City Auto Glass has been great over the years. Appointment are easy to schedule, the technicians have always been on-time, quick, and professional. They handle all the insurance details with a 3-way call right up front - if you have a 0 deductible glass policy everything is super smooth the whole way through.
Great customer service all around! Quick and easy! I have had my windshield replaced 2 times and they handled everything from the insurance call to installation. Fantastic!
Between this team/location and my Farmers Insurance team, they made the replacement of my rear windshield as seamless as it could be! Professional and efficient!Thanks to the technicians who attempted an on site repair, and to the technicians in shop!
Fixed a chip in my window glass. They scheduled and got it done on the same day. The repair was really quick and looks great. I cant believe how you can barely see where the chip was. Id happily recommend them.
Very nice people on phone and professional installer. Cleaned the car better than ever.... great place and great price for sure!
I made a appointment, they ORDERED a factory windshield, for my Cadillac, SERVICE was scheduled WHEN the windshield came. Very professional installer came, windshield in and out, total time, was less than 1half hrs. No disappointments, xtra care given for the caddy. Office people know how to make the customers, really feel cared about, and that you have a company, you can trust. BY THE WAY, MY INSTALLER NAME WAS, ANDY, THE VERY BEST. MANY YEARS OF SERVICE. 10 STARS, TO ALL.
Staff was very courteous and professional. I was impressed with the care package that was discreetly placed on the passenger seat which was a nice gesture 😀
Jennifer and Alex did an amazing job! Super timely, very professional, made the entire process so easy. Would 100% recommend! :)
They were here right on time. Showed up mid-way through the 2 hour window I was given for them to show up. The man who showed up to fix the windshield was very professional and did a good job. I cannot comment on value because it was all covered by my insurance company.
City Auto Glass came to my work place to change my windshield. They were very thorough and answered my questions. They were kind, courteous and on time leaving everything clean and disinfected. I would definitely recommend them and use them again!
Great job! I love the pick up and drop off service!!! I would definately use them again!
Great staff, very knowledgeable and friendly. I’ll definitely use them again
Came to my place of business. They had to reschedule for an hour later as i was away from the office. No problem they said. They were on time and were done when they said they would be. Very nice !!
They did a great job and guy waited for me to arrive. I was after closing and he gave me window cleaner🤗
Great work and very fast. They went out of their way to help figure out the features and needs for my Infiniti to make sure everything was ready up front.
They fixed a ding on my windshield. The office was very clean, they waiting room for customers was very clean, they were all very covid careful. The tech let me know beginning and end what was happening and the repair is perfect. I cant tell there was even a ding. HIghly recommend.
Eddie are installer do avery good install and was nice man to work with .
Excellent experience with City Auto Glass. Technician called ahead of time with ETA, showed up on time and had the windshield replaced in 45 minutes. Tech was pleasant and professional, quality of the job is great, and I highly recommend City Auto Glass.
Andy came out on time and did a great job with the installation. Very prompt and professional service. I give them my highest recommendation!
Amazing service! I would highly recommend City Auto Glass to anyone needing windshield replacement!!!
Got my windshield replaced by them today through an insurance claim. Constance in the office was so helpful and kind explaining the process to me. Alex just left after installing. He called to say he was on his way, showed up exactly when he said he would, was kind and friendly, and was done within 30 minutes. Could NOT have been easier! Recommend City Auto Glass - Eden Prairie hands down.
We have used City Auto Glass for years on our familys vehicles. Always done on time and professionally. Thanks again, City Auto Glass and Thanks Eddie C. for job well done.
City Auto Glass did a great job! They were very efficient, called to let me know they were on their way, and changed out my window and took care of all the insurance info. Definitely recommend!
WOW!! This was the easiest glass replacement by a mile! I arrived at 8-there was a car waiting for me-work done faster than promised and when I arrived back, I was in and out in 5 minutes. Great customer service!
I was traveling through Minneapolis from out of state, and needed to get a severely cracked windshield replaced on short notice. Constance from the St Paul location got on the phone with me and was able to get me an appointment quickly in Eden Prairie. The staff at Eden Prairie are awesome, very friendly and professional.The repair hit a snag through no fault of the business...it was a faulty part that we didnt identify until a new windshield had been installed. Rather than delay my trip or make my insurance reimbursement more complicated, City Glass just decided not to bill for the new windshield and sent me on my way (taking the loss all on themselves). Truly above and beyond customer service. A first class operation.
Fast scheduling of the repair. Good workmanship
Did an outstanding job and were very quick. Very happy!
We had a great experience with Lucas today. He was very courteous, professional, and accommodating, taking all the necessary Covid precautions. He even interacted with our 3 year old :). We would use City Auto Glass again!
Nice guy, on time. Good professional shop.
While being 3 hours away from home my car was broken into. We called City Auto Zone, Eden Prairie, to put crash wrap on the broken window to get us home safely until we could get it repaired. While there they went above and beyond to find the glass needed to repair the window. They showed us even though there is unkind people on this world that there are still good people.
They did a great job, no mess no muss. They were prompt, polite, and professional. What more could you ask for
Guys were fantastic. Took extra time to work in new windshield on a 19 year old vehicle.
Great service. Friendly and helpful employees. The kept me informed during the entire process.
1. Problems (two separate ones) and solutions quickly identified2. Staff familiar with auto ins claim process, and it went quickly3. All staff..in person, and on phone..friendly and professional..
These guys were awesome!!!!!! Friendly, quick service that is FABULOUSLY customer oriented!!! I highly recommend City Auto Glass!!! Thanks guys!!!!
Friendly professional service to repair a rear truck window.
We had a crack on the windshield from a rock on the freeway and they were able to come to our house and repair it within 48 hours of us calling them. Great timely service!
Very quick, and very helpful. The employee who came out was crazy friendly and awesome. More companies need this quality of service. Thanks City Auto Glass.
Fast, efficient, easy to work with. I will continue to use them for any auto glass work that I may need. Thanks City Auto Glass.
Outstanding crew and customer service! They have earned my business!
Tech skilled at his craft, also friendly...
Due to the cold and my lack of a garage I was left with taking my vehicle in to one of their partners to have my windshield replaced. Was in and out within an hour.
The windshield replacement was completed on time and my truck was clean and free of glass when I returned to pick it up.
My experience was awesome - repaired window same day. Very happy!!
Quick and professional service. Thank you!
They came out to my place of business and did a very nice job at installing my new windshield in a very timely fashion.
I intially gave them the wrong window to be replaced, got there they had to get the correct part in. Instead of me waiting they gave me a loaner car for the day while they worked on the window replacement.
Professional, courteous, efficient, and friendly from everyone I had contact with. Super Pleased
Had a cracked windshield. Set up an appt which was very simple. They showed up on time & everything got fixed right away!
Friendly, professional service. Flexible about appointment times.City Glass in Brainerd MN
Love City Auto! Large company but very personalized service.
Professional, courteous and knowledgeable. Cant ask for much more than that...
My insurance company referred my to City Auto and very happy they did!
Love the new windshield on my Honda Civic. I also received new windshield wipers.
Came to my place of work in a timely manner and looks great.
As always City Auto Glass does an A+ job. Easy scheduling, friendly people, and great convenience.
Impressed with the job they did with the crack in my front windshield!
Repair person arrived early which made me very happy!
Andy did fast, efficient, and high quality work in replacing our windshield. Thank you!
Great service and well trained courteous employees
Lower priced than competitors and still great service!
High quality of work.. nice guys!
Very good service.
I called city auto glass around 9 am, they had a tech come out same day & the job was finished by noon!
Very good business
Matt is amazing installing
My experience was top shelf!
Jamey was AWESOME!! Thanks again!!
Excellent service, timely and polite.
Friendly staff and great work
Great service and easy location
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On time, real professional
They were on time as scheduled.
Outstanding experience!
Prompt, friendly, convenient, quick
Great service