Ryan is a excellent car salesman. excellent customer service good people 110% Satisfied
I recently purchased a vehicle from Mitchell Auto and the whole experience was great. No pressure or bait and switch tactics like at other places. Both Kyle and Roy provided great customer service over the phone. The website was accurate and provided a car fax so I didnt have to spend money to see the vehicle history.When I arrived the car was clean and ready for me. They allowed me to perform a long test drive and inspection. The car runs great and I only had to take it in to address the recalls, which were free at a local dealership.Overall it was a great experience and I highly recommend giving them your business when looking for your next vehicle.
They are very professional and they are very good theyre not out to kill you with price went there and got a hell of a good deal on a vehicle
I am 68 years old and have owned countless cars. I have never had a more positive experience anywhere. Roy and Kyle both go way beyond what is necessary to please the customer! I HIGHLY RECOMMEND Michell Auto Acquisitions to every one looking for a used vehicle .I give them 6 stars!
With no questions I would purchase another vehicle from Mitchell Auto. Mark and Roy provided me with prompt response and detail info regarding the SUV I purchased. I requested a video walk around due to me being over 400 miles away. They called me via the DUO app/ (like facetime) and showed me every detail about the vehicle. I flew down picked it up and drove back. They even followed up 30 days after to simply ask was I satisfied. ABSOLUTELY I AM
We went to buy this car it had not been cleaned yet ..not a problem..totally understand that..we went back 3 days later when he said it would be ready..nope...ok..a little miffed...gave him our phone number..no call...apparently if you dont like pushy sales men THE THIS IS YOUR PLACE!!! We had to beg them to buy it and we had cash! ...sadly I did not get my jeep..but I did get something from another dealer I love just as much.
My husband and I had bought a car from Mitchell dealership on February 15th radio wasnt working and he promised to get us one he did pay for a oil change and recharge the air conditioning and promised a radio real quick which turned into 3 months later and still no radio he gives us a 300.00 dollars check and look for your own radio Ill never buy a car from him ever since day one been having problems with the car we paid 30000 thousands for the car for 3 months and now have it at a new mechanic trying to fix all of the problems the worst 30000 thousand dollars we have ever invested in someone words about a car that he sold to us so be careful who yall buy your car from its going to cost you more than what you have paid for it if we had known this we would of bought a newer car now wed paying 1500 to have the shift gear stuck in park was promised a radio but Roy had wanted to get rid of us he gave us a 300.00 dollars check but feel that he should her with having this issue fixed worst place to get a car what kind of business are you running when 1st yall dont return phone calls
Mitchell Auto is the way to go when looking to purchase a car. I found the car I wanted online and was driving away in an hour. To the point sales, Roy and his staff are amazing and professional. I got what I came for without pressure. I have purchased 4 vehicles from here over the years and have never regretted it. Thank you Mitchell Auto
Great service, worked with what we had. Both have a sense of humor and good business mannered. Not pushy at all.
Roy is awesome! Got a great car at a great price and although he was super busy he made sure i got taken care of! Highly recommend!
I bought a vehicle from Kyle today at mitchell. They were amazing. I told them I was a single mom and needed a reliable vehicle. I told them exactly what I could spend and that I needed something that would last a little while. They found me a great car that fits me perfectly! Im very satisfied and glad that I listened to the locals when they told me to come here. They alsogive 90 day warranties which is awesome! Not many people do that anymore with a used vehicle or that has over 100,000 miles. The owner and her son were so friendly. Definitely a welcoming environment! So I had to come on and edit my review because I had to let you guys know what an awesome job these guys have done taking care of me because my battery died the day after I purchase the car and I left my trunk open to my vehicle so it was partially my fault well they ordered me a battery the battery wouldnt be there until 4 p.m. it was about 9 in the morning at the time that my battery died and I was headed to drop my son off to daycare they came in Mac me and purchased a new battery for me put it in for me like how awesome is that. They had literally just opened their doors called me back because they had a missed phone call from me and hopped right in the car to come help me didnt even get a chance to open up the shop before coming to my health so I just want to say thank you to you guys you guys are awesome Im very pleased and Ill definitely be coming back and referring others
Been buying cars from here for 20 years very satisfied
I purchased my RAV4 from Royce Mitchell several years ago. I told him I was looking for a moderately priced car that I could count on. Fast forward to today. I am still driving and loving my car! He recommended and sold me exactly what I wanted. I have had no problems whatsoever. In fact, several weeks ago while having my oil changed, the mechanic complemented the car by saying what a great car it is. You can’t do better than that. Thank you Royce!!! So refreshing to deal with you after dealing with all the pressure auto dealers often force on customers!
Weve bought a few cars from the Mitchell family & have never been let down. Honest, helpful & always available if I have any questions. Roy is truly the best. If you need a reliable used car at a fair price, hes your guy.
Love my new car, had the best deal on what I was looking for.
Drove 5 hours to see and purchase a car. He stayed late to help us and was so friendly. I would recommend this dealership for a car purchase. He was extremely helpful and upfront about every aspect of the car. Very satisfied. Thanks again Mark!
I have bought 2 vehicles from Mitchell Auto over the past 3 years. Roy is an honest, straight forward business man who will tell you if a deal is good or bad.There was absolutely no upselling or hidden dealer fees when I bought my 86 Continental from him, nor when I bought my 04 Grand Marquis LS.Im very pleased, not only with Roy as an honest salesman, but each time I needed a vehicle he went above and beyond to truly help me out and have in stock what I personally preferred. You really dont see much of that todayGo see him!
Great place to buy a vehicle! Roy & Mark were friendly & honest. When we need another vehicle we will go see them first. Thanks for a great vehicle purchase experience. Go check them out :) Thanks again!!
Definitly 5 out of 5 stars. Great selection of cars, reasonably priced. They were super friendly and helpful. Highly recommended.
Honestly I think this is my best an most fun I ever had in buying a car. I always hate buying cars because of the pushy sales people and it takes so long. I told Roy what I wanted and my price range. Then about half hour to decide and about another hour to make the deal complete.
I bought my vehicle from Roy just over a year ago, it was so refreshing to find someone who actually cares about what they sell you. So when my husband wanted a vehicle recently, we went back to Roy, my husband is fussy and at the time Roy didnt have a suitable vehicle, just a few days later Roy called us and said he thought he had found a vehicle my husband would like. He was right! My husband loves his new car. We would not go anywhere else! Thanks Roy.
So helpful! My first time getting a car legally in my name and they helped me walk through it! Very laid back and ready to answer any questions I had. They explain things so well and talk through everything.
Bought my Jeep from Roy. Easy transaction. Thank you. I will be back to trade up soon.
Mark and Roy are great! No pressure and a better than Id expected trade in for my vehicle. Drove away happy in a much more economical vehicle with less than half the mileage than my trade. They made me a great deal!!!
The DYNAMIC DUO. Thank you guys. I got a great car for a great price. I am super glad with my purchase. Awesome!!! Positive vibes!!!
Very friendly and helpful, Mark listened and offered an alternative. Roy? HES the man! You want detail work on your car? Go see Roy! UNBELIEVABLE! ! Tell him the Codillac man from Ohio HIGHLY recommends Mitchell Auto, at least for you auto detailing needs. Dont waste your money on fly by night, go see Roy, you will not be disappointed!
Wonderful experience, decent lot, no pushing at all, stress free, very clear on final price with no “hidden” fees. Also, no dealer fees! Easy going and fair prices at market rate, and also good value on trade-in. Support your local dealer and stop by here!
Fantastic service! Drove from out of county and didnt disappoint!
They were really nice and we love the suv at a great price
Royce and the guys have always been fair and honest with me and my family,cant say enough good things about them.good people and Ill always go back when Im looking for a new ride!
Nice guy good cars. Helpful...
Horrible!Called and asked many many questions. We were lied to and drove 3 hours across the state to get the car. When we got there we couldnt even drive it! The mechanic said the brakes were shot and it could not be sold. Why did they not know that the day before? Shady dealership. I will never recommend this waste of time.
Good car. Good price. Trustworthy dealership. I would definitely buy a car here again.
Great place, super friendly, got a great car for a great price, unfortunately the car was in an accident, went back and where told they would find us another one. They go above and beyond to help you
An out-of-this-world experience the people who work there are really nice and no pressure
I came in with a very tight budget,and within 2 days these guys had me on the road!! I couldnt complain,had some issues and they took care of it right away..would definitely recommend to anyone looking for a reliable used car
Family owned business, this is where my fiancee and I got our car, love it and the service they provide there
Super good guys and a good variety of trucks/suvs and cars. Great prices
Looked at a van on their lot. My husband said he felt something off while test driving and left. Salesman pursued us calling my husband a few days later saying he had a mechanic check it out and everything was good and that the vehicle came from a friend of his and not an auction so it was taken care of. Also, told us that if anything went wrong if the first few weeks to contact him. Company motto is to get life long customers. Owned the van for 2 weeks and powertrain warning light started coming on, code reader pointed to transmission issue. Took it to a reputable transmission shop for a diagnosis and were told the transmission is failing and needs to be rebuilt, this is 4 weeks after purchase. Contacted the dealership via e-mail and attached the quote as proof of the issue and they didnt even respond. Waited three days and tried again and still no response. Not only did they lie to us about the condition of the vehicle and willingness to help if something went wrong, they completely ignored our attempts to contact them.
Amazingly quick, very nice people, great car!!!! Thank you so much!!!
Wonderful People. Great customer service would recommend to all
Called multiple times on different days, never any answer or call back. I would go elsewhere as they seem to not want to sell any vehicles. Went down the road to JDs Motors and got a car.
Great place to shop for a car.. No pressure!! Great inventory!!
Staff is over the topvery understandingsupper friendly
Grate place good people good prices.
Purchased multiple vehicles from Mitchells all ways honest and upfront
Good place to buy autoEasy to work with.
Great place! Thank you guys so much!
Good people easy to speak to
I have emailed and called them about a week ago and I have not heard back and I am in need of another vehicle.
Ok place. Friendly environment
Very nice and helpful
Has good deals!!!
Friendly people
Ok, not much to say