Thank you so much, Michael, for all your assistance in the store and out by our car! We really appreaciate your personal touch and care during our repairs and at checkout.
Super helpful service and they let me test out what I needed to make sure it was the right fit. Will 100% be returning for my other automotive needs.
My son and I went to get a new battery for his 2008 Chevy Impala. Since the car still ran on the old battery (with a jump start), we were able to drive the car to the store. They had the battery in stock, installed it for us and then we got an $18.00 credit for them taking the old battery. We got the 2 year warranty battery ($149.99). The staff member who took care of us was professional and very efficient. I would 100% recommend them for your next battery replacement.
I came in for a brake fluid check and an older gentlemen named Michael (N or H I believe) offered instantly to come out and help. He was more than happy to hustle outside and checked my brake fluid and showed me how clean it was, he also offered to check the wear on my brake pads and sure enough that’s what was needed. I also asked in passing what the best way to clean an engine bay would be, he went out of his way excitedly to show me the most effective nozzles and brushes to use. I leave this review because his demeanor and enthusiasm made my entire day. He’s one of the genuinely good people in the world and he deserves to be recognized. Because of that I’ll be a returning customer!!
Staff great even went beyond to find and get what I was looking for even though what was online was out of stock got what I was looking for lot cheaper
I came here to change my headlight and the employees were really nice to me. As a young woman it can be a bit daunting to get items for my car alone but I did not get any sort of bad vibes here at all. Really recommend it.
Everytime I visit this location they are always friendly and eager to help me with my needs.
They were awesome! Thanks For all your help!
This auto zone has the nicest manager.
Management must not have a clue. They need new leadership. They say that they brought you the part and then type in your name in as a signature, when the part isnt actually delivered.
Trevor saved us over 200.00 with his kindness and customer service on a timely search for our warrantee for our alternator.
Such great service! Husband purchased a battery on line and picked up in store. They checked our old battery before changing. Trevor was so great! We were 1 of 3 cars in the parking lot and they were taking great care of us all. Masks were worn too. We see you, AutoZone!
Ugh what can I say about Auto zone... 1/10 employees can help (real help) SSSOOOO SLOW! But theres just no where else to buy some stuff... Take the good with the bad
Very helpful putting my windshield washer in for me.Great customer service
Always great with customer service. Very helpful and courteous.
The employee was very nice to me. He checked my battery an my alternator an starter. He saved me like 140$. An found an oil leak for me that I didnt know i had. He was the man. Wish I knew his name or I would post it.
The old guy here that worked around 12pm on 1/9/ 21 has no customer service experience evidently as he was completely rude to my boyfriend. Would barely answer questions and was condescending and rude. I get the feeling it was because we’re gay, but regardless if one does not agree with our lifestyle there is no need to be a jerk.
Mike H is extremely helpful, polite and knowledgeable. He has always been willing to help on every interaction I gave had at this store! He’s awesome!
Time and time again their customer service surprises me with how rude they are. they are stuck up, and don’t listen to what the customer has to say, even when the customer is sometimes right. multiple times i have gone into the store looking for something decently generic, and the employee was rude and wouldn’t listen to you when you tell them the part they are trying to sell you is wrong. they are not knowledgeable, and if you go there looking for anything more than an oil filter or an alternator, this location will have no idea what you are talking about. if you are looking for an auto parts store with a good inventory and customer service, autozone is NOT the place to go. Oreilly’s is just down the street, and 9/10 they will have your part when autozone doesn’t.
Best helpful place
I went to get a part they didn’t have it, said they’re going to give me the part number and I could go get it at other store, I asked them repeatedly to confirm part so I could pick it up and he would not do it white tou g man with ratios and beard light brown hair, worst service ever
I had to replace a headlight bulb and the employee who checked on the exact match replaced it for me. Theyve always been helpful at this location.
VETERANS! AutoZone takes care of you! I was thanked for my husbands service, and given a discount. Service was top notch!
UPDATED REVIEW8-12-2020Once again Auto Zone on Danforth came through to determine why my son’s truck did not start.Ronald helped me out and showed me what he thought was the problem. He was right !!Cannot say enough about this place, the Mgr. Mike and his entire crew. Always there to assist me and my family. Knowledgeable staff and GREAT customer service ! 5 Stars !!They rock !!———————————————————————————————————————————————————————————10 MONTHS AGOThis AutoZone and it’s employees rock! They are VERY helpful and knowledgeable.I bought a battery 4 years ago and had it replaced today with a new one installed by a very kind man named Dave. Actually we’ve bought about 3-4 batteries, wipers, filters..etc...You name it, they have it and they are more than happy to help with installation if needed.When you receive outstanding and consistent good service why would you go anywhere else but here!Thanks again for your help, Dave ! It was and you are appreciated!
Had to get a battery. Mike is so helpful. Great service. Curbside service!
There is a older fellow working there that goes out of his way to help me, offers great advice, and really likes doing it! I dont want to mention his name but you will know who he is if you visit this store....great customer service when you need help with your car....thank you!!!
Friendly service
Called 8 am to check to make sure there was my fuel pump in stock talked to an older gentleman he asked do I want it on hold I said yes he took down my phone number come at 1 pm to pick up told younger cashier with short bowl cut type hair hi I called and was told there was a fuel pump here for my optima young man immediately tried checking stock 0 he didn’t know what he was talking about either as he needed to ask me what it look like and just seemed confused by far worst experience cuz I walked there to get this part cuz my car is down and that’s the whole reason I called ahead no one there is communicative all the cashier act slightly passive never smile heard a lot of i don’t knows and cashiers just seem inexperienced I’ve never had an experience like this at any auto parts store the worst
Truck broke down, glad they were open. Went and got the part, got it on, and got back on the road.
Very helpful
Its really hot outside, my sister and I had a problem with the battery, got the car jumped and made it to AutoZone in E Danforth Rd. We had Ron help us with the situation, he is a product expert, helping us with all information we need, chose the right battery and got things done in less than 5 minutes. Greatly appreciate for the excellence services, we highly recommend this location, good people in there will take good care of you. Thank again Ron!!!!
Great staff good price
Excellent service that synonymous with the name.
The guys here are always helpful and are more than willing to help me troubleshoot an issue I had on my vehicle.. I had come in about a week and a half before and tried to get a reverse tail light for my vehicle which they did not have but then I just came in the other day and they had it in stock so that proves that they listen to their customers and order things that they need! Appreciate these guys and will come again.
Found what i wanted and staff are nice
Always have a very helpful staff.
Good place to buy auto parts
My check engine light was on so they ran the codes. After we found out what was wrong, they helped me with a solution. They were very professional and very helpful. This will be my go-to parts store!
Extremely rude girl at the counter. I will never come back to this Autozone!
After a huge issue with my part I came into the Edmond store and spoke to Mike H. He was very professional and determined to resolve my issue with the part. I will keep coming to the Edmond on Danforth location.
If I could rate this location a negative I would. Went in today for batteries to my fob and the guy only asked if I had been helped. Said nothing else. My friend and I had stood there and struggled to get the back, back on the fob and another guy was complaining about how slow it was. ?????. The two had just kept walking back n forth, so after about a good five min of us struggling with the thing we went out to the truck and messed with it. Next time.... if your soooooooo bored, how about actually help the customer who is actually still standing at the counter instead of ignoring them and talking about how bored you are. Great job guys at being the worst in customer service 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
Best Autozone in the whole city! The staff have been there for years and are very knowledgeable, friendly and helpful. Ive been going to this location for almost 20 years and they are great!
Bad customer service. Apparently answering the phone is more important than helping the customer waiting in line, and not just answering it and putting them on hold but making the person stand there and wait for another 5 minutes while he helps a person on the phone. Was trying to just do a quick in and out while leaving a sleeping baby in the car but unfortunately I had to wake him up and come get him because of how slow the guy was taking......grrrr
Very helpful and reasonable
Its really convenient to have them right down the street and their customer service is awesome
Employees are always ready to help and welcoming. I had bought a head light light bulb and the employee installed it for me with no hesitation. Love these guys
Took my car to get a diagnostic. Very nice employee looked at it, found cable to battery loose. Had to add a piece to fill in the gap, as tightening didnt help. Had troubles for so long, its like driving a new car! Its nice to find such caring employees! Thank you very much Super Mechanic!
I spent about an hour here and I experienced the most amazing customer service Ive ever experienced while at AutoZone. Aaron went above and beyond to help me with every single light on my vehicle checked every light change out every light. I am so grateful for employees like this at AutoZone. Aaron you freakin Rock!!
Got stuck there. Car died because of a bad battery so I bought a new one. Customer service was super nice they installed the new battery no problems super quick. My only issue is afterwards I priced Walmart and they was $80 cheaper. AutoZone was a convenience and they were great but I wish I had got stuck at Walmart and saved some money.
Very helpful stàff. Checked out my old battery & explained my options & prices & benefits of each on a new battery. Clean & well organized store stock.
Very impressed by this store, staff is extremely helpful! While I was there they checked my oil and replaced my windshield wiper blades!
Great Auto Zone store. The people are nice and they always have what I need, and even the stuff I dont need (darn sale prices)😎.
I want to tell my story today. I was on my way back from a trip in Kansas when i got stranded in Edmund,Oklahoma. I had my vehicle checked before i left on my trip in Abilene, Texas and everything checked out good. On my way back my vehicle started to act up on the freeway until it finally turned off completely. I had a wrecker tow me to the Autozone in Edmund on 706 Danforth Rd and i have never been taken care of like these men did there in this store. These gentlemen went above and beyond what you call service! They made me and my wife feel at home and gave us all the help we needed to get back on the road. I am so glad that this world still has people like these men. My gratitide and big thank you go out to these men. We appreciate the help and hospitality they gave.
Ive always been well cared for at this location. I usually know what Im after, so I dont very often need the extra care that some patrons may require. The staff is always helpful and kind.
Faster than most AutoZones
While some employees are helpful, some forget where they work. This is a parts store, not a service shop. When an employee tells me to wait for a manager to finish working on a car out front to complete my transaction, Im stuck. I wont be returning but one more time (only to return any left over parts that I can).
Nice people, but their parts dont last
I went to the AutoZone on 63rd and May to get my battery tested, the employee couldnt get his clamps on the terminals right to get a reading, so he gave up and asked me what I wanted to do. I asked if we could pull it out to test it but since I came from work I didnt have tools. He told me that they didnt have the right tools so I couldnt borrow any. My wife and I also got her a new battery from them a few months back and they were not helpful then as well.I drove all the way up to Edmond for this store because of my fathers recommendation and past experience with it. The employee I worked with was Ron and he went the extra mile to pull my battery out, test it, help me purchase a new one, replace a terminal connector he didnt feel comfortable with, clean the other one very thoroughly, drop the battery in and get me set up to go.I would highly recommend this specific AutoZone to anyone because of their willingness to help, their willingness to go the extra mile, and their overall friendliness. If you get to work with Ron, you can also rest assured knowing that you will be taken care of very well.
Very knowledgeable place to get your car parts from.
Aways nice people. Good selection of parts on hand. Fast shipping on many parts not on hand.
Great parts and service.
Very helpful with my battery needs!
Always have what I need or can get it fast and pretty reasonable price
They always have just what I need!
Called them up for advise on how to tell if a fuse needed replacement, they were very informative. I drove over there to get the right pliers, they offered to just let me use a pair if I were to stay in the parking lot, and when I figured out which fuse I needed, they just gave me a couple that were laying around. Whooo.
AutoZone is always great! Friendly faces and excellent parts selections.
This AutoZone is way better than the one I grew up with. The right parts the first time.No driving back.
The help was great on making sure I got all the parts I need for the job
A female employee was being rude for no reason to me needs to remove the stick from her rear
Knowledgeable, helpful staff. Competitive prices. What else matters?
Just a quick trip in and like always just what I needed on this trip.
One of my favorite autozones, clean store and very helpful employees.
These guys are always so helpful and im not mechanically inclined. 9 times out of 10 they will put whatever i buy on the car. Your employees are the reason i choose Autozone over the others everytime.
Helpful employees, knowledgeable, quick service.
Stopped in to get our check engine light checked, and the staff was very overworked. Granted it was very busy on a Saturday morning, but the staff that did help us did not give us his full attention and was very short.
Clean store. Generally understaffed but thats no fault of anyone at the store level. Go to get in the zone. Autozone.
Hands down this location has A+++++ the most awesome customer service
Great people and always great customer service!!!
OReilly is better
Excellent and fast service, helped me find whatbi was sweking
These guys here were nice and very helpful.
Very helpful
Decent selection for the size store, help is typically pretty good as well.
Very helpful and polite the day I was there
Dont work with Ronald I got sent here by the Broadway store on 2/6/19 at 19:05 for a parts return because they did not have the part. When I got here and talked to him about the return he tried to treat me like I was some 16 year old trying to scam him over a broken $30 dollar part.
Had the part I needed
Quick place to get car tools and parts
Excellent experience. Offered to install my battery without my asking and did it much quicker than I could have.
Quickly replaced my dead battery 👍
Always helpful
The staff here is friendly and helpful.
Fast, easy, knowledgeable service with quality parts.
Whatever u do don’t rent a fuel pressure tester kit. I went through three didn’t work. Thought I was crazy, went to O’reillys first one worked.
Friendly and fast. They installed my new battery.
Guys at the Broadway and 9th (Edmond)are the Best. Very helpful for us women who are not very knowledgeable about cars. Thanks!!!
Pretty standard. Have car products
Very knowledgeable team and helped me when I was struggling with an alternator.
All ways good service here!
The people at the store, during the time that I was there, were not helpful. They didnt seem to have knowledge about seemingly basic parts and they werent willing to help a customer in obvious need of help.