We had a great experience. We showed up 40 mins before closing and salesman Jeff who is also the store manager was very patient and made sure we were happy with our decision and did not rush us. He knew his product very well also. Its rare nowadays to get a good salesmen seems like.
Visited this place on Sunday -06Dec2020 to buy mattress topper. They are not selling any mattress topper. The person inside store is very customer friendly. He suggested to book it via online.The store is moderately big. It has discount sale running for Thanksgiving and holiday season.The store is having different type of mattress, bedding, blankets and pillows.It is located on busy area. It have ample parking space.
Mackenzie was amazing! She found the best deals for me and I ended up with something better than I expected. Im planning on purchasing another bed for my guest room and I will highly recommend Mattress Firm to friends and family.
Thank you Jeff for taking the time. I really appreciate your extra effort to ensure we have the mattresses for our family coming to town. Great place, exceptional service!!
Ray helped my partner and I find the right bed. He was very patient, and very knowledgeable about the products. Sometimes being a part of the lgbtq community, it can feel quite awkward picking out a bed. He did not once make us uncomfortable! I will definitely be going back there for any kind of bed i will need in the future!! Thank you Ray :)
Jeff was amazing and helped me with getting the right bed for my son. He made purchasing a breeze and helped accommodate my needs for pickup! Definitely will be coming back.
Was going to order a mattress online but needed one sooner. the lady working helped us find one within our budget of only $400. solid help i would highly recommend
We had to exchange boxsprings after about three days of use. They explain to me that they could really not resell it because it’s boxsprings (I don’t know exactly what that means but I trust). The gentleman who help me went above and beyond what someone should have to go to to help a customer; I would’ve been happy with much less effort on his part – but he wouldn’t stop until he made a return as seamless and less expensive as he could make it. I highly recommend the mattress firm on second Street in Edmond!
Great buying and friendly atmosphere. Jeff had a lot of patience and knowledge about a mattress we were looking for. Awesome customer service!! Will definitely go back and refer others to purchase from here! Thanks Jeff for making our buying experience easy & relatively quick!
I really enjoyed my experience buying a mattress here.Our sales reps name was Jeff. He was super kind, answered all of our questions, and even gave us time and space to really think and consider which mattress is best for us. Normally making a big purchase like this would be stressful, but he made it easy. I even have some back issues, and Jeff pointed me to a few mattresses that would be great to reduce back pain. All in all, if youre looking for a place to buy a mattress, they know their stuff and want to make sure you get the best bang for your buck.I would recommend this Mattress Firm.
Friendly, affordable, quick and painless. Delivery was perfect and best of all, the mattress and pillows are fantastic.
The store manager was the best help I could have ever had. He was polite and very helpful. Thank u sir
Mattress Firm Clearance was great! The store has a wide selection and competitive prices. Our salesman, Ray, allowed us to look around without pressure and went above and beyond to get us the best deal! I was able to buy my teenage daughter a good mattress without spending thousands of dollars. I highly recommend Mattress Firm Clearance. Their location in Edmond on 2nd street is great!
Great service and great price on a new mattress. Easy to do business with.
We felt welcome and cared about personally. It was a pleasant experience.
Best service I’ve ever had! Extremely quick, very friendly, gave me the best options for my price range. Man needs a raise!!
Salesmen were very nice to work with and worked with us finding mattresses within our budget. We would buy from them again.
Jeff was the store manager and he worked hard to give us a great deal. He was honest about what would work for us and our budget. He didnt pressure or oversell. Good service and we walked away with a good mattress and a great deal!!
Bought two twin mattresses for my kids here and would definitely recommend. Our salesman (Kristian) was very pleasant and helpful. I never felt pressured to buy. The price was great and the kids seem to love the new mattresses! Keep up the good work Mattress Firm 👏
I had the best experience! I did not feel rushed at all. We tried multiple mattresses and compared prices with different sizes. In the end I picked what was best for me and also my pocket book! Masks were worn at all times. I would highly recommended!!
With a variety of mattresses and bases on display our salesperson helped us determine what we liked the best. She was patient, not pushy, and very knowledgeable. We can’t wait to get our new mattress and base! I’m not sure why anyone would shop anywhere but Mattress Firm!!! ♥️❤️♥️
Ray did a great job explaining the different types of beds and taking plenty of time to answer any questions I had. Would definitely recommend to everyone! 👍🏼
Ray was extremely helpful in picking our new mattress, he was very knowledgeable on all their products, and was very friendly. We got an awesome deal on one of their clearance mattresses and a frame! Definitely worth checking out.
The guy who helped me find the perfect bed was so nice and more then willing to take the time to answer all my dumb questions. Very professional and super amazing.
Had an amazing experience here. I came in with a fair budget, after two days of driving, completely exhausted. Knowing I needed a king with all the parts, they walked me around the store, help me test the quality of the beds and found me an amazing bed. I got the bed, the frame, the box spring all in one package. Including free delivery. As a disabled vet this was a huge priority and they made it painless and got me in and out in less than an hour. I cant really express how nice and friendly the staff was, this was a top of the line experience. I recommend anyone who needs a bed, go here first. Oh and they even offer a, if the bed shows up and you dont want it anymore they will load it back on their truck and leave, they take it back no questions asked. Mattress firm for the win.
Very helpful and nice! Will definitely ve going back when needed
McKenzie was wonderful! She was knowledgeable and professional. I haven’t bought a mattress for nearly 15 years and she was great at showing me all of the new features mattresses had to offer! I spent over TWO HOURS at the store and treated myself to a new plush mattress, an adjustable base with massage and I’m so excited for my new cooling gel pillows!! She was great and even stayed late to make sure I was taken care of! I can’t wait for my first nights sleep in my new bed!!
Great assistance throughout my shopping experience. He sales member knew what he was talking about
Excellent customer service and knowledge of available mattresses.
Great service very patient with me and my family very glad i stopped by for great low affordable prices
Very nice sales person! The salesman showed me exactly what i was looking for in a mattress! Wonderful store! Great price!
Who knew mattress shopping could be fun?! Lance was amazing, very helpful on guiding us to a bed we loved without pushing us to spend more than we wanted! He was very sweet to our daughter who was there with us. And we never expected to be able to get a bed that was able to sit up for the price we paid!
Excellent service. Salesman very patient. Once he got to know our likes and desire, guided us towards exactly what we were looking for. Highly recommend this store! Very clean Showroom.
Mattress Firm is the place to buy your new mattress.Jeffery is a good guy who knows his stuff!
Very good service and helpful.
Ray was great to deal with and listen to our needs. We cant wait for our delivery on October 31st.
Ray was very friendly and helpful! Highly recommend Mattress Firm in Edmond.
I was only wanting to spend a certain amount for my new mattress, but after listening to the sales consultant and trying out all the options, I ended up spending more than expected. I spent more, because the sales consultant there showed me the value to step up to a cooler feeling mattress. I am looking forward to a better night sleep!
We had an excellent experience at Mattress Firm in Edmond! Joe was awesome & worked to get us the best deal possible on our new mattress!! We will definitely be going back there if we need to buy any other mattresses again in the future!
Great customer service and one stop shopping. Jeff was wonderful!!
I got a great deal on two mattresses. We’re moving out of state and the sales clerk set everything up for it to be delivered to our new house. The young Man was very Nice and very helpful .
We visited mattress firm hoping to gain information and possibly take home a new mattress. Debbie Stone was our sales associate and she was a delight. She was knowledgeable and kind. I never felt pushed into a sale. I would recommend Debbie to anyone looking for information or wanting to buy a bed. Thank you Debbie!
No need to buy online! Buy local! If a “ bed in a box” is what you need, they have them and moreat better prices!
Very knowledge and helpful.
Fabulous experience!! Debbie is a rock star!! She was extremely knowledgeable, helpful, patient, and kind!! She went out of her way to make sure we got exactly what we wanted and didn’t rush us once the store closed!! Excellent customer service!! We highly recommend!! (And, I can’t wait for my new mattress to be delivered!)
I knew what I wanted in a bed and Gerald was a very helpful, no pressure salesman. I knew I’d have to pay more for what I want; he showed me a few different mattresses to try. I appreciate the cleanliness of the store and the sanitizers placed throughout the store.
Wonderful staff!! Knowledgeable and not pushy at all!!! Highly recommended going and seeing Ray!!!!!
Good service. Polite and knowledgeable of products
Amazing customer service. Debra helped me get a mattress for my daughter. She worked with me on price and I couldn’t be happier. My daughter is thrilled and can’t wait to get a good nights sleep. Thanks for your help Debra!
We bought our mattress from Wes, and he was fantastic. He asked what we were looking for in a new mattress and for our price range, and then he gave us some options based on our mattress preferences and budget. No high-pressure sales, very professional, very knowledgeable. Our mattress was delivered next day, and were very happy with the whole buying experience and quality of the mattress.
The lady was most polite. The service she extended was very informative. Yes I will come again when I need another. Thank you!
Service at its finest to meet my comfort level and a good night’s sleep.
Mattress Firm does it again. After our first Mattress Firm purchase it was time, actually past time, for another. My bad back lead us to the store a little earlier than we planned. Deb and We were the best. They listened to our needs, asked lots of questions to help figure out what would best serve us. After we narrowed it down as far as type and function, they presented a few different options and offered a variety of price ranges. In the end, we made the purchase (Saturday night).We called me on Sunday saying he had talked to the manager of the distribution center (handles the deliveries) and he agreed to get me my new mattresses and adjustable bases much sooner than I was originally told.That is service above and beyond. They actually listened to me and tried to solve my problem faster.Delivery came the next day. Set up and done in under 15 minutes.Weve had our new mattresses for just over 90 days now. They are the best we have ever had and didnt break the bank.Our next purchase will be from this store, from Debbie and Wes!
Lance & Wes helped us find the best mattress. Great suggestions on how to adjust the base for sleeping positions. Very patient and helpful.
I went in today to see about purchasing a new mattress and was greeting promptly by a wonderful young woman by the name of Brittney. Britt J was phenomenal and extremely helped. Helped me pick out my sleep color (orange) and the bed for me. I was able to place a down payment and am very excited to get my new bed soon. I cannot emphasize how knowledgeable and friendly Britt was and how happy I am with this entire experience. She really made it easy and hassle free on me and the service is very appreciated. I will be returning here for any and all of my mattress and bed needs, as I am just so impressed with Brittney and the store.
John at the Kickingbird store in Edmond was extremely helpful and helped me leave with exactly what I was there for. He should be recognized for his professionism and customer service. Russell
The service was great and I would buy from them again.
Fantastic service! I came in from another store with misrepresented items and Debbie saved the day! Great product at great price and great service!!!! I’m happy camper!
I dont think Ive ever been to a place that wont accept cash. We were shown several mattresses for my son and when we finally had one picked, I asked the girl if there was a cheaper price if I paid cash for it. She proceeded to tell me that it would be a different story if I did because she wouldve had to keep track of the money and make a deposit and it would be more of a nuisance if I paid in cash. Needless to say, we left and they did not get my money. Bad business!
The Mattress Firm always has excellent mattresses and accessories. The salespeople are very nice and knowledgeable.
Awesome service today while buying my daughter a new mattress! Debra Stone was amazing to work with as she was very personable and very accommodating.. I will definitely be back to buy my next mattress!
Jeff was a super great help, really went the extra mile to make me and my partner happy!
Debbie was so wonderful in working with our budget and getting the best bang for our buck! Extremely knowledgeable about the products and informative. We are so happy with our experience and will DEFINITELY be coming back when we need to!
Debbie was amazing! She helped us save money, and listened to exactly what we wanted. Love this local store and our experience!
Great service. Bought box spring and mattress. In and out in 20min.
Debbie Stone was unbelievable! She was so kind and made sure we got the right mattress. She went above and beyond making sure we got our mattress quickly. Highly recommend!!
Great service. I recommend!
Debra was delightful. Told her our budget and let her go to work. She found us the deal we were looking for. The entire process was a pleasant experience!!!!!
Stellar business with Jeff today - couldn’t of asked for a more easy buying process and his recommendation was SPOT ON.Thanks Jeff.
Great experience! Got an awesome deal, Debbie was super helpful and knowledgeable of mattresses. We will be back in the future!
Got an exceptional deal on an adjustable box and mattress. Took me three visits before I was able to make a decision. Each time Steve was there to answer all my questions and let me browse without breathing down my neck.They had a wide selection and were clearly marked by color coding to let me know the type of firmness the mattresses were.
Sherrod was a great sales man and explained the different mattress to us. He was able to answer all our questions and we had a great experiences! I highly recommend coming here to buy your next bed! Will be back and will tell friends to come here! They also offer great financing options!
Great Friendly service answered our questions and didnt push us on a price higher than we asked for.
The best experience of buying a bed ever! The nicest employees Ive ever talked with! Thank you for the (cheap!!) Affordable adjustment bed frame!!
This was the easiest decision weve made in furniture. Stephen guided us straight to the firmness testing section, explained the color coding, and found us the best deal in our price range. I didnt want to get off the bed to complete the paperwork.Highly recommend for your next mattress.
Great management! The lady who sold us the mattress worked with us until we loved the price and we were happy. Couldn’t have been happier with the service.
Excellent Customer Service!!!
Came in after looking everywhere. After many failed attempts elsewhere, we came to Mattress Firm in Edmond. Stephen was super personable and helpful. Got us exactly what we needed and within our budget. Would buy from again!! Will definitely be recommending to our friends and family!! Thanks again!!
Very impressive customer service! Great product quality & reasonable prices. Left feeling secure about my purchase and like a valued customer.
This is the place to go if you need a mattress! We had a wonderful customer experience. We were given a tour, each type of mattress was thourghly explained. All of our questions were answered. The two gentlemen working we courteous, not pushy and very pleasant. When it’s time again to purchase a mattress, we’ll be back!
I had went to a different store advertising cheap prices to find their mattresses were 700+! So I decided to check out mattress firm to see what was up! I got excellent service from Stephen!! He helped me find the perfect mattress for an awesome price! And he got it deliverered quickly and it was an easy process! I am very pleased with my experience at Mattress Firm!
Great customer service at Edmond OK store on Broadway. I did some research online, walked into the store and was out in a very short time. Mission accomplished. Beds are GREAT. No complaints.
Debbie was a delight to work with! She was extremely knowledgeable and helped us find the perfect mattress and a great deal. Go in and see her!
Mrs. Debbie Stone was wonderful to work with and helped me find exactly what I needed! Highly recommend coming to see her.
This is the best place in Edmond to get a mattress. Debbie Stone is the kindest woman and will make sure you get everything you want and more! Great store, even better customer service!
Customer service can not be beat! Not only do they walk you through what makes each mattress, but they also find the mattress that is the best for your style of sleep. Everyone that I talked to was super helpful. They not only help you get the best mattress, but also the best deal.
My husband and I were looking for a king size mattress that’s comfortable, but within our budget. We choose to go to Mattress Firm and I’m unsure who had the better experience, my husband and me or our kids! We were immediately, kindly greeted by Wes Sowell and Lance Everhart. They were professional and friendly. Wes listened to our specific needs, asked some questions about how we sleep and our current mattress, and within two tries, found us the perfect bed within our budget. (LOVED the clearance selection!) In the meantime, his colleague Lance helped entertain our two littles by helping them build a lego tower and letting them also try the beds! Lance was genuine in helping the kids, and it really helped us focus on what we needed. After we picked a bed, Wes helped us with a bed frame and explained our options for waterproof bed covers. He was knowledgeable and detailed. Checkout was easy and smooth and had delivery options if needed.Great experience. Great selection. Great prices. Above and beyond costumer service!
Great experience! Debbie made the whole process super easy and found us exactly what we wanted, at the price we needed.
We had excellent service here! Debbie helped us a lot and we got a great deal. Thank you!
Excellent customer service and selection. Went in not knowing what we wanted and they were extremely helpful. They explained the differences in the mattresses and helped us make the best selection.
Great experience! Just got a new mattress and I’m so excited! Mark was wonderful and thorough about getting me into the right mattress!
Debbie is the best person to help you with all of your mattress needs. She was very helpful and I would recommend everyone stop by if they are thinking about getting a new mattress!
Just went in to see Debra and got the deal of a lifetime! She was knowledgeable, friendly, straightforward and not pushy at all. Highly recommend you go see Debra for your next mattress purchase!!
Debbie Stone was the saleperson. That assisted us and she was the most kindest and patient lady in assisting us with two mattress purchases for two of my children. This was probably the best bed shopping experience I have ever had.
Brittany was amazing! She helped us get exactly what we wanted quickly and easily, and got us a great deal. We will definitely shop here again and would recommend this location to anyone.
Friendly service with knowledgeable associates. Stephen was wonderful to work with. I would highly recommend him. Great overall experience!!
Debbie Stone at mattress firm on 2nd and Bryant is absolutely amazing. She got us a great deal right before the holidays that didn’t break bank! Go see her for all of your needs!
Our salesman Sherrod gave us excellent help finding a mattress for our daughters room.I did not expect to go in and buy a mattress right then but after finding an excellent value on a quality product I was very pleased.Thanks for the great experience.
Debbie Stone was amazing! She helped me get a wonderful mattress and even helped with delivery. Customer service was bar none. We will be back!
They were quick, courteous, and very helpful!