I only gave 3 stars bc I havent rented my skit steer yet. They was my first call. I was referred by a family friend. At first I thought their price was high. Until calling other companies. They was very competitive in price. Bryan provided great customer service. Even after I wasnt as pleasant as I could had been w him after finding a $365 delivery fee. He was still very respectful.Wasnt real happy w the delivery price. But i recieved great service.
I recently purchased a used Kubota RTV and have nothing but positive things to say about the experience. Brian Schneider at Great Plains was easy to work with and accommodated my pre-purchase requests. I made the trip from South Mississippi all the way to Edmund because the price was right and the machine was just as advertised. A long ride, but worth the trip.
Great place to rent large excavation equipment. Very professional and helpful.
In and out bought a tractor double axle trailer to hull it off in under an hour. Freindly
Always helpful great place to do business in this cityBobs preowned tractors
Matthew Hale, service advisor at the Edmond location is extremely helpful. He was able to get my tractor out in two days when originally planned to be several more.Matthew is professional and personable. He helped make my experience the way one would hope. I highly recommend Grest Plains Kubota at Edmond, OK and ask for Matthew.S. Ward
Absolutely love the guys at Kubota at Waterloo and 35. We own a tree company and having our equipment up in running is essential for our business. They make sure we can keep operating every day, no matter what. Their rental department is awesome and service is fast. Hayes Tree Service, Cody and Kathy Hayes
Wonderful Service!!!! Cant say enough about this company! Chris helped us with our RTV and was very professional and courteous. Answered every question with patience. I cant thank you enough for your help! Will definitely recommend you and will definitely be back! 😁
I wanted to support a local company so I purchased my chainsaw from Great Plains. I had an issue with the chainsaw after a couple of weeks and they took care of it quickly. Much appreciated!
Staff is always friendly and Bryon in rentals took good care of us. Look forward to more business with Great Plains rents.
Another very good experience with this company. This time the service department. As always all the personnel I met with were friendly, courteous and professional. I took my tractor in for service. When I scheduled the appointment I was advised they would probably have my unit a week and it would cost between 400-500 for the service. I dropped the tractor off on Monday, they were finished by Wednesday of the same week. The actual cost was only $330 when I picked it up. They told me it took less time than planned and there wasnt as much to repair as what they had initially felt it would take, so they adjusted the bill accordingly. Honesty and good service go a long way to keeping me as a loyal customer. I am 40 minutes from this location with other tractor repair facilities closer to me, including other Kubota dealers/repair facilities, but will continue to make the drive to this business.
Great service and great price! Just bought an ECHO chainsaw from these guys after the ice storm and was very happy with my experience. Please reach out to these guys if you need anything!
Parts basically pawns off all questions to another company and they are extremely rude.
The rental staff, both inside and yard help, are excellent! Good at explaining when Im unsure how to operate all features on equipment. Very fair on prices.
Had least mark one if there was a negative star Id mark it took my m8560 to look at knew was a fuel issue problem got a call back stating want do a compression test take ten hours and costly it be I reassured the motor was fine. They said will look further into got another call back this time wanting put injection pump and injectors I was ok with that part but the bill they stated would be be 13-14k the parts from them only was $2600 so they wanted basically 10k to do a 4 hour job I stated I be buy to pick it up do nothing more got it fixed today new pump and injection 2500 and 3half hours job was done everything works as should they are great at taking advantage atleast what I got from them. Keep mind tractor only has 600 hours
I had the PLEASURE of buying a new Kubota Tractor from Kubota at Edmond Oklahoma IN DEC 2020. The reason Im giving (5) stars is below: We have had nothing but the BEST SERVICE FROM THE TIME WE WALKED IN THE EDMOND DEALERSHIP...TO THE DELIVERY OF OUR NEW TRACTOR!!!!!!!I would like to give KUDOS..TO THE FOLLOWING INDIVIDUALS:(1) CHRIST FEATHERSTONE: FOR HIS HELP IN THE SERVICEDEPARTMENT(2) KELE COKER: FOR DOING A WONDERFUL JOB FOR DELIVERING OURTRACTOR AND SETTING IT UP .(3) TAYLOR GREEN: (SLIM) FOR COMING OUT AND CHECKING ON AISSUE FOR US.(4) SHAWN PRIDDY: THE GENERAL MANAGER FOR CALLING US ON AWEEKEND TO MAKE SURE ALL WAS GOING OKAY/AND MADEHIMSELF AVAILABLE TO MAKE SURE ALL WAS DONE THEKUBOTA WAY OF SATISFACTION NOT JUST FOR US (BUT FORALL THEIR CUSTOMERS THAT CAME TO THEM BEFORE US)(5) MIKE MARTIN: MOST IMPORTANT PERSON OF ALL (LADIES IF YOUWILL BE USING THE TRACTOR...HE HAS SOOOOOOOOOMUCHHHHHHHHHHPATIENCE TELLING AND SHOWING YOU HOW EVERYTHING WORK.)ESPECIALLY IF YOU ARE A CITY SLICKER LIKE MYSELF... :-)THE (5) STARS I GAVE TO KUBOTA OF EDMOND OKLAHOMA IS FORALL THE ABOVE REASON....ITS THE PEOPLE THAT MAKES KUBOTAWHO THEY ARE ...AND MY REASON FOR RATING THEM THEWAY I DID!!!!!!MOST IMPORTANT/ THE SMILES NOT JUST ON EVERYONES FACE...BUT ALSO IN THEIR VOICES...WHEN THEY SPOKE TO YOU...YOUKNEW THEY ENJOYED WHAT THEY DID...AND MOST OF ALL THEIRJOBS OF HELPING THE CUSTOMER.EVA SAMPLE
Bought a new tractor this month, great experience with Terry in Sales, they were very responsive and worked to find the tractor that was right for my operation, worked hard to make sure it was delivered on time, and they have followed up after the sale to make sure all is well. Great job, I would recommend them to anyone looking for a new Kubota Tractor.
Very nice and helpful staff however you will most likely spend a lot of time on hold when trying to rent something. More times then not, they will ask for a number to call you back so that you don’t have to wait on the phone. The problem is they are so busy that the call back can be hours later. If you need to rent something the same day, you might need to look elsewhere.
All the staff are super friendly, helpful and knowledgeable. Just asked us a few questions about our plans for our new property and made great suggestions to make sure we were not only getting what we currently wanted and needed but also helping set us up for the future of our land. I would highly suggest coming in and talking with Terry or any of their very helpful people. Can’t wait to get busy with our new equipment!!
Frank at Edmond Great Plains is great to deal with. I’ve been dealing with frank for several years and he is the reason I deal with Great Plains. He always takes care of my needs on the job and goes the extra mile.
The staff is very nice. Terry Swinford was super helpful and personable. They can help you with all your tractor needs.
I appreciate the information that Mr. Swinford gave me while I was deciding on the right size tractor. He was very polite and helpful.
Go rents in Edmond has been my go to rental spot for the last yr they always have great customer service and very new equipment. They have it all from small to large. Tell them Steve sent you
I have bought a L5460, 2 L6060’s and a B2920 from Great Plains Kubota in Edmond I the last 8 years. I have always been treated fair when buying and trading with them. I usually deal with Terry on the sales end. The service department is excellent. Tim will work with me to get my tractor in for repairs or maintenance in a reasonable time frame. Jeremy usually works on my tractors and does an outstanding job. The parts department has cost me some time and money. On two occasions this year, I have ordered parts and something happened where the order was not placed and had to be corrected. This did not have to do with the availability of parts but the actual ordering of the parts. They did work quickly to get the parts in after they realized the mistake. I would highly recommend Great Plains Kubota to anyone looking for a company that is fair and stands behind their products.Dale MarshallMarshall Tractor Work, LLC
Very helpful and knowledgeable, helped my son & I with finding a chainsaw.
We made a delivery to this location. They were quick and didnt take long. We were in and out in less than 30 minutes.
Great customer service from all employees at the Edmond store from counter to yard guysKeep up the good work
Looking for a ZTR and may have found one. Were offered a demo model to try, but didnt have the trailer with us
Great rental department.
Was very pleased with the service I received on my tractor repair. Tim (the service manager) was very professional and courteous. It had been quite a while since I had any preventative maintenance performed on the tractor so I asked them to do several things. Just got it back and everything looks great!!! Thanks guys!!!!!
Poor poor poor no communication. Paid in full and they only brought part of what was bought, even tho they said they had everything. Tell you they have have it now but wont call you back. Once they get your money they dont deliver. Terrible way to do business.
This is my go-to rental store. Not many people know they even have rentals here but they have the best prices and service.
Customer care is poor. They don’t seem to be interested at the Edmond store. I purchased my mower here but will be purchasing parts and having it serviced elsewhere, even though it is a convenient location.
Matthew in service is top notch! Scheduled tractor maintenance, they were prompt and called me with a guaranteed pick up time the next day.
These people were so nice hey really hooked us up and we got a great deal
Ordered wrong part. Not very sociable.
Great establishment! Would recommend to friends and family
Called twice for pricing on getting my Echo equipment serviced. They did not seem interested. This business would have been convenient for me but someone else will for sure get my business.
They was good but my credit was not good
Great experience dealing with them. Would recommend to all my friends.
Very helpful, knowledgeable and we will be going back.They let us browse and then asked if we had questions. Not only did salesman answer questions we knew to ask, he helped us understand what we really needed .
Great product. Great service!
Great people working here, very helpfull. They can take care of your agricultural, construction, and house hold equipment.
If you need quality equipment and expert service, Great Plains Kubota is the place to go.
Great Plains of Edmond has everything you could need tractors mowers implements whatever you need to get the job done and they have it there you can rent it you can buy it its very nice situation they got trailers to haul off whatever you need.
Great place, excellent customer service and decent pricing.
Very friendly staff offering great prices.
Great customer service and knowledgeable parts personnel
Super friendly group of people
Awesome place I thank the guys at Great Plains Edmond we will not rent ANYWHERE else if they have what we need and they generally do one day we got a call just after unloading the equipment and working in the mud that our Grandmother (Matriarch of our family/the glue)passed away we went right back explained why the machine was still muddy and not topped off. We expected to pay the full rental fee plus the extra for fuel and cleanup. No!!! They told us to go be with our family its on us today! They earned our buisness for life and that is the only company we will recommend even if we have to haul the epuipment for free. One hell of a crew and just as great a group as you will ever find. We were blessed to meet them guys. Very good rates on epuipment as well. Just give them one shot and you will see for yourself that this is not just a story they will earn your buisness as well!!!
They were very knowledgeable!
Frank is a good ol boy!!!
If you need good equipment this is the place to go.
Great place. I have to stay away though otherwise Id go bankrupt
Great place, friendly staff!
Believe her name was Dot she was a huge help an very kind an patient!
Tryes to help every way they could had a few parts In stock
Dont recall being there
Great staff.
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