Great service as always!! Very polite staff and experienced workers!. They were able to get me back out the door very quickly.
Great shop, well managed! Professional, courteous & knowledgeable folk, treat everyone with the same respect. The work was high quality, by the book. Facility is clean, comfortable, quiet w/lots of windows if you need to work while waiting. They have earned my business.
They’re nice, efficient, and VERY helpful! i got helped and everything handled with my new tires within 24 hours of contacting the company for them. I couldn’t be happier with my experience. They also had amazing customer service, Craig worked with me and found what worked for me with my budget. I will definitely be back in the future!
We had a tire emergency and the crew here was incredibly helpful for us. They totally went way above and beyond what I would have expected. I specifically want to call out Craig and Noah for being super awesome. They both stayed well after regular hours and were nothing but friendly and focused on getting us back on the road. This is how companies get customers for life and we will definitely return here in the future for tire service.
Tire Choice is the BEST auto service center in town. My tire was about to blow out and they helped me get a new one in under an hour. Craig has some of the best customer service I have ever experienced. I am a college student with a tight budget and he was able to help me find something in my price range. He went above and beyond to make me feel comfortable and provided the absolute best service. Thank you guys so much!!!!
Service and customer service were both great! Called on a Saturday to ask if they could look at something wrong with my car and they got me in immediately. I also asked them for an oil change and to check on another issue. They called us with a quote pretty quickly after drop off and fixed it within hours. I definitely would recommend their service!
Always professional and honest! Even when they are very busy they will do everything they can to get your car back ASAP. The extra effort is always appreciated! ❤️
I was in need of a tire patch and I wasnt sure which tire shop to go to. I chose tire choice on a whim, and they were kind enough to not waste my time by checking to see whether my tire could be fixed or not. It couldnt be fixed and they seamlessly transitioned me into a good tire. They worked with me on the price, and before I knew it I was on my way.
Awesome price and in a timely manner. Craig and staff were exceptional. Wish I had stopped here first. Top notch work!
I called them on Friday night, and Craig told me to be there at 8am Saturday and I left ther with 4 new tires plus they pointed out upcoming issues that I need to address. Very Satisfied customer...
I do not have the best luck with tires. Luckily I have found this location to help me solve that issue. I have 19 inch tires which are hardly in stock but have frequently been able to get them at a great price here. I also would recommend this location if you ever need a tire patched as they are quick an efficient. I usually work with Craig and he has been the most helpful with resolving my tire issues! Highly recommend if you are needing quick and friendly service!
Had a good welcome and work performed in a timely matter I am a return customer because of this
I got my car fixed and it was still broken when I got back home. The tire was popped and they didnt realize it and sent me home with a tire that was still popped.
Great service! My car was fixed the day before they thought they’d even get to look at it. Good work and exemplary employees.
Chris and his team took care of me quickly! I had a tire that kept losing air because the prior place I went to didn’t fix it correctly. Chris and the team told me what was wrong and explained how they were going to fix it. I appreciated the knowledge! They were super friendly, clean and safe, and prices were extremely reasonable!! I like that they don’t try to sell you unnecessary services like other places do. They only inform you what you need done! I will definitely be back to see Chris and his team for all my tire needs!!! I would absolutely recommend this location in Edwardsville. Thanks guys!
Excellent customer service and quick service time. Would recommend anyone to go to Tire Choice.
Very courteous and professional and fixed my tire in a very timely manner. Highly recommend.
When I had a blowout on a Saturday I was sure that I wouldn’t find help but to my surprise Tire Choice were not only open but they went out of there way to put on a set of tires and have me back on the road quick. Mike took time to explain to me what the difference was between the different tires and made me feel great about the decision. I love this place and will return with all of my vehicles. I recommend everyone call Tire Choice.
Everyone at this shop was EXTREMELY friendly from the initial call for pricing to the very end. They went above and beyond to make sure that I was happy with the service. Great experience and I would recommend them for tire installation and alignment!
These guys are awesome! I just had an emergency breakdown while traveling, and they took my truck in immediately! Ill be back on the road in 3 hours! Thank youuuuu!!!
Great customer service!! Very friendly staff. Did a fantastic job repairing a leaking tire on my 1969 Super Bee. I wouldn’t take that car anywhere else. These guys are awesome!
The staff here are amazing and honest. They get the job done pretty quickly too, but its still done right :) definitely gonna go here again should I need to
The staff here is amazing, I’ve been multiple times, and will keep returning as long as Craig is there. He makes the experience a lot more enjoyable, and definitely worth traveling the half hour out of my way for.
Mike was awesome, he took time with me assuring that i bought the right tires. Mike checked my alignment free and made sure I was happy before I left. I recommend going to Tire Choice jEdwardsville.
Me and my company have used this place for years with no issues. Recently brought in my personal vehicle for a tire change and they completey gouged the rim to the point it has to be replaced. I brought this to the attention of an employee at tire Choice and told me that it was impossible that they did it without giving me the time of day. Will definitely not be returning.
One suggestion for your waiting room. Provide a little table or counter that would give space to someone needing to work on their laptop while they wait fir their vehicle.
Craig was completely honest with me going in and his estimate was right on point. He was prompt and straight to the point. Although Craig was training a new employee, he still got me in and out before the quoted amount of time! Great job!
I went in to get work done the other day & Craig was wonderful! He had amazing customer service and helped me get all the things I went in there for done! 😊
Got a new set of tires for the family van - Chris B. was courteous and informative - Will be back for future needs, highly recommended!
The TIRE CHOICE TEAM went above and beyond the call of duty to make my experience worthwhile. I would highly recommend them.
This is the place to go for the best service. They really care a lot about safety. Mike took me out to my car to show me my brakes. I really trust these guys.
Mike and his guys make you feel right at home. They are all wearing masks and gloves. They are very safe and take great card of your car. I love this place.
The team takes great care of my fleet vehicles!
This is a great place. I love going to downtown Edwardsville and walking around while they work on my car. Mike and Chris are a great team and always make sure I get the best price and they keep me safe on the road.
Amazing service and prices with friendly staff!!
I came by Tire Choice to get some help with a tire that was leaking and to my surprise they got me in without delay. I ended up buying a new set of tires and they are the best riding tires that i have ever owned. Tire Choice has the best service and these guys are very friendly and it is very obvious that they care about every car that they see.
I had them put two full sets of tires on my vehicles last year. Fair prices and good service
Absolutely Great Customer Service Store is Top Notch.
Always great service.
The worst place ever I paid $27 for a vouchstem on a 2003 Dodge ram supposed to be complete tire inspection and repair wake up this morning to a flat go backup there oh maam its not repairable you should have told me that yesterday wouldnt you think that would be great customer service no I do not recommend this place at all stay away from them
Great service and fast oil change!
Took our tire in to get a plug put in it. They took it right away and fixed it while we waited. Service was great! It was done in no time. Would recommend going to them for service.
Service was quickly and professional. Appointment was made and completed in a timely manner.
Amazing service! Knowledgeable and friendly staff. Definitely a great service first business
Super disappointed with the customer service. Went in for a diagnosis for my car that I bought recently. No one told me the price for a diagnosis but I assumed it would be around $30 - $40. The attendant brings a $70 charge for a diagnosis and when I ask him why a diagnosis is that expensive here compared to other places, he becomes super aggressive and rude. I paid the $70 but wish I had gone somewhere else. Will not be doing business here ever. Very unprofessional place.
When they changed their name from Autotire to TireChoice I was worried that they changed people but the Great News is the Mike and the gang are still there providing the best service one can ask for.
Excellent customer service. Mounted trailer tires on rims i brought in. Fast and friendly from start to finish. Will definitely be a repeat customer.
I went there with my daughters car and they treated me like royalty. I have never felt more respected. They took great care of my needs and got my car running like brand new. Mike and his team are a great asset to the community .
Great friendly place! Fast wait, good service, and totally would recommend someone to go!
Amazing work such good people they helped me out when i was desperate and needed this most!!!!!
Service was friendly and car was ready when promised.
Staff were rude, unfriendly and unhelpful. Ill NEVER RETURN THERE OR RECOMMEND IT TO ANYONE.
Mike and Chris always take great care of me. They are affordable and always find a way to get my car done the same day.
My son had tire issues, and Craig had him fixed and back on the road in record time. Can’t thank them enough for kind and honest service.
Called and asked for assistance and would not help. Business policy has changed and not for the better unfortunately. Need Dave back!!!! No longer customer friendly
Made an appointment for a simple tire rotation and they had me in and out in 15 minutes. Will be going back for my next set of tires.
Ive had 2 oil changes and tire rotations here. I love their online scheduling system. Both times I received prompt excellent service & they usually have coupons online too
Mike and all the employees here are very friendly and care about getting your car back to you in a timely manner. They make sure things are always done right the first time.
I went in for service without an appointment and was treated like royalty. They were polite and also made it enjoyable with laughter, it felt like waiting around with friends. I will be returning to enjoy Mike and Craig’s company when I am due for service again.
Went in to see if they had time to put on new set of tires. The guy behind the desk was short like I was bothering him. 4 hour before closing and zero cars in the bays. I couldnt even get a word in . He cut me off before I could even tell him what I needed. Absolutely rude. Zero customer service skills. Ill never return.
Left my backpack ZIPPED in the back of my car while I waited there for it to be worked on. Get back in my car only to find my bag unzipped. Never going there again.
Chris took great care of me and had me in and out in no time. They offer great prices and outstanding service. YOU GOTTA GOTO AUTOTIRE!!!
Mike is always very nice and cares about getting me back on the road. His team is always finding a way to get my car back to me quickly.
This location is great. Went in because my tires were shaking. They got me in and out in less than 30 minutes. Everyone was super nice and friendly. I will definitely be going back for all my car needs and recommend this place/location to everyone
WOW!! I have never had such high quality service as I have at Autotire!I went in for brakes and they had my car back to me within a couple hours. Mike and his team are top notch!
Craig is AWESOME! He and the rest of the guys always take the time to help me even when i don’t have an appointment. i recommend autotire to everyone i know
Excellent fast service, and very good prices
Mike and his crew do a wonderful job keeping me up to date on what my car needs. They always care about my safety and their hours are so convenient I don’t have a problem getting in there. You won’t go wrong going to Autotire.
We have been customers for over 20 years. Service is fast and efficient, prices are fair, everyone is friendly. Wouldnt go anywhere else for tires or service issues.
Tire Choice Auto Service is fabulous! I trust them with all my car care needs. Tire Choice Auto Service Center always exceeds my expectations!
I had a flat tire and I went here to see if I needed a new one and they fixed it for me. I was in and out within 30 minutes. Mike and Chris were great and I recommend going to Autotire of Edwardsville.
I have never had a problem with oil changes here. They do a full inspection, will top off oil if needed (one of our vehicles consumes oil), and you get a HUGE discount with the Drive Card in comparison to Valvoline Instant Oil Change locations ($65 vs $30 for synthetic blend). The reason I did not give 5 stars is 1. I did have an issue in the past where I was told my struts were shot and they were not, but the staff has been replaced since then. 2. My colleague claims they stripped his oil pan plug. I hope they do not use impact wrenches on oil pans!
They were very nice and did good work. BUT...and this is a big one...the body odor left in my car from them driving it in and out of the shop was absolutely horrendous. I had to wash my leather seats, my coat, and my clothes I was wearing because I could smell it on myself and in the car after driving home with the windows down. It is truly awful.
This place is TOP NOTCH! Service is great! (Which is so important to my family). We have been going to this place for years.... The price is awesome and it is so easy to get the appointment that fit our schedules. Highly recommend this to everyone! And dont forget that they have one of the cheapest oil changes/tire rotations in town.... 5 stars for sure!
I have used this location for several years now for personal and work vehicle and tires. They have always been great! No joke. Thanks to the guys for great service every time!Bob
Always friendly and willing to work around my busy mom and long work hours. Affordable prices! Love that they have weekend hours...folks work and so evenings and weekends are when the car gets fixed ;)
Excellent customer service! Even with the mix up for the actual service I needed, these gents shrugged it off and proceeded to install my wheels and tires, no problem. Highly recommend!
I went in for service without an appointment and was treated like royalty. They were polite and also made it enjoyable with laughter, it felt like waiting around with friends. I will be returning to enjoy Troy, Mike and Nates company when I am do for service again.
Friendly, customer oriented. I got a flat tire on a Sunday & they squeezed me in last minute.
Really friendly staff! And willing to work you in even if you don’t have an appointment. Best prices on tires around town when I looked around. Wouldn’t take my vehicles anywhere else!
Great service, punctual, timely, and cost effective. Selected tires and booked appointment online. My tires were installed hassle-free as scheduled within the agreed time. Fantastic! The manager of this branch of Autotire has great standards as office and shop are professional and very clean. Overall I was out as scheduled and saved over 30% compared to having same tires fitter elsewhere in Edwardsville. Great job, thank you!
Great service, quick, cost efficient... they even price match if you find a better deal elsewhere.
This place is quick and efficient. I have felt comfortable dealing with them. They treat me with respect and I never feel like I have been wronged or taken advantage. They call when they say they will and have great coupons.
Love these guys. Never push service that doesnt need to be done.
I really appreciate all the kind wonderful things this business does for our community. Every Veterans Day they stay open late to make sure Veterans and other parade participants have a warm place to wait. I would not trust my car care needs to anyone one else! I have always gotten excellent service! Thank you for all you do!
Best Service ever!!! These guys are trustworthy and care about everything they do. Mike and his team do a great job.
Had a great experience with Mike. He was very knowledgeable about tires and what the best deals were for my make and model. I would definitely come back and buy tires or get car work done there!
I went there for an oil change and they got me right in without an appointment and they treated me so great when I need tires I know where I’m going. Great location with great service
Fast and quality service!
Website doesn’t let you shop for tires, have to make an appointment, lost my business right there
Made two visits this week. Follow up visit was great, just wish I didnt have to make follow up visits as it is hard enough to coordinate time outside of work. Seems that if I come in for anything other than just an oil change there is a high likelihood I will be returning because service wasnt completed the first time around. This time it was headlight and tail light, previously it was air conditioning compressor, other incidents previous but not at this shop so I wont comment here. Seems to be issues AutoTire wide. Cant beat a cheap oil change though.
Great Service, Great Price, Great Staff. Mike and his crew make you fellright at home. Very convenient location.
Great service from the guys at AutoTire. They helped me out when no one else in town could. Really appreciate their quick and friendly service.
Craig & Troy were extremely helpful to me today & offered excellent customer service. I will be traveling 15 minutes to get my oil changes here from now on. Thank you!!
This place gives first class outstanding service every visit. I will return.
Outstanding customer service. Highly recommended for your auto-care needs. They worked around my schedule and made me one happy customer! I will be back.
The location of the store is great, great customer service. Craig working the front desk was very kind and honest. I will come here again.
Good work. These guys did exactly what they said they would do in the amount of time they said it would require. Very helpful.
I went in for a small fix, and left knowing that I will return for any future needs. Excellent customer service. Nathan and Mike helped get me on my way quickly and efficiently.