Had to have windshield replaced. New cars have windshields integrated into all of the driver alert systems, so it’s not a simple (or inexpensive) swap.James G., my service agent did a great job and kept me appraised throughout the process. Enjoyable experience for a needed repair.

I always dread going to a dealership and looking around without something specific in mind. Its a crapshoot when it comes to which sales person you get. So I always schedule an appointment with a specific person to look at a specific car on the lot.When we arrived, Miguel had the car (used, just off a 3 year lease with 17K mileage) ready and we nearly immediately got in for a test drive. He was great at answering questions and being a nice and attentive human being. His style and non-pressure demeanor put us at ease and led us to actually purchasing the car. We didnt feel pressured, gave him our best offer, and he came back from the sales manager (a seemingly necessary intermediary step), with a price that was within our range. However, it included extras (extended warranty, security system, credit insurance, etc) that added another 20% to the price of the car. We politely declined all of the extras and without pressuring us, he brought back a revised offer...which we accepted.There were a few minor issues we discovered when we got the car home, but Miguel went out of his way to get them taken care of the next day.Really happy with the car and the experience. Weve had Hondas since 1985, putting over 700,000 miles on 6 different cars. And were pleased to be part of the Honda of El Cajon family..

I had my car serviced on 9/24 and Greg Abbot was my service advisor. Everything went so well and I am 100% satisfied! Greg explained everything from start to finish! He was great and I was in and out in an hour! I’ll definitely be having Honda of El Cajon servicing my car again!

I started coming to Honda of El Cajon Superstore in 2018.James was the first service advisor I worked with when I came brought my 2013 Honda Accord in. He was and is amazing! My Honda Accord Catalytic converter needed to be replaced and James was able to find that it was under warranty which saved me so much money! He was able to get me a new cat and installed the next day. James, thank you for all you do!Then in 2021, my check engine light came on again... this time I had the pleasure to work with Greg. After the car inspection he was able to find that my cat had a crack in it, after some research he found that my cat was still under warranty and explained the ins and outs of what was happening with my car. Honda team was able to locate and install and new cat for me that same week even with this cat shortage we are experiencing. I also got awesome tips of what to do in Lake Tahoe and some groovy songs from Greg. I completely trust this Honda team to steer me in the right direction on what repairs are needed. My check engine light has been off since. Thank you!!!

James the service advisor is very polite and friendly and even gave me 10% off when I asked him. This dealership price is more reasonable than the other Honda dealers in San Diego despite still expensive for $200 to replace engine oil and brake fluid

Mr Abbott was amazing. I absolutely would recommend. His customer service was great, very friendly, and he didn’t do that thing where service techs sometimes mansplain. He actually asked if I understood and then I didn’t, he would explain. It was so refreshing.

We have purchased our last 2 cars there. Jeremy Burnett was very courteous and answered all of our questions. Were waiting to see if our car will b totalled or repaired as we were rear-ended. Whatever happens we will be going back, service always excellent and really liked the HRV we were looking at

We went there because my daughter wanted to trade-in her car for a Honda Civic and Franky helped us a lot and worked with us so we could get what we needed. Great cars and great service. Thank you Franky!

Frank is the best salesman I ever had. If you want no nonsense, he is the guy. Straight forward and we got out the door in less than 2 hours. Test drive and keys in 2 hours. Great deal. Go to frank, he is the best!

This is my second vehicle in Honda El Cajon, its a little far from my home but worth it, all staff are really friendly and ready for support with all my questions, our Sales Agent was Saad Samuel and he was always kind and honest and gave us a great option on this new vehicle, were really happy with our new CR-V

My wife just purchased a 2020 Honda CR-V this past Saturday May 27th 2021 from Honda of El Cajon and had a wonderful car buying experience! This new vehicle that we purchased is in addition to our current Honda 2017 CR-V from Honda of El Cajon that was sold to us by Ted A as well!Like a baseball team starting with Aeischa the Opener, then to Steve in Sales, the hand-off to Matt the Closer in helping to seal the deal, Christian in Finance and James in Service who was servicing our 2017 as well on Saturday. Like a well oiled baseball team, these folks all worked together and were seamless from start to finish honestly!Professional, courteous, helpful, understanding, and just great friendly individuals to work with! And Honda, such a great vehicle and honestly, we didnt want to go anywhere else!Excellent, no pressure sales and willing to work with me on our trade in. Very happy and pleased with our purchase!Thank you all for your service and hard work, we appreciate it!

Excellent customer service.Greg was my service advisor, he did an outstanding job.Excellent service altogether

Excellence equals to a name I’ve been with for almost 9 years, James Greechan in Honda of El Cajon is the best advisor, 💯/💯every time I go my problems solved A-ZSatisfaction is max.Thanks man for the great job you do.Thank you Honda of El Cajon for hiring and keeping such an awesome service advisors.

Really cool sales persons there, no pressure and very attentive.

Great place to buy a Honda. Louie Gomez was the sales consultant that helped us out. Great person to deal with when buying a car. Go see him when ready to purchase a new vehicle. Wont be disappointed.

Courteous, no high pressure sales tactics. Took about 45 minutes to handle the entire purchase process. Happy customer!

Everyone is friendly and efficient. I appreciate the team spirit.

I have been very impressed with the welcoming and professional service provided by Honda of El Cajon. I was an auto technician for 25 years and never thought much of Dealerships. The staff at Honda of El Cajon have changed my opinion; at least there they have.Thanks, I’ll be back again!Vincent Guerrero

Honda of El Cajon was very accommodating. Although I have NO credit history, (which is worse than having bad), they searched and searched until, magically, they found a financial institution that would float my loan. What bank? I dont remember, bank of Hogwarts or something. In any event, I drove of the lot in a pretty slick little 2015 Civic. Every other dealer wanted me to either find a cosigner, or put down half the list price. Thank you Jeremy and Christian at Honda of El Cajon!

Made an appointment and delivered car at appointed time.on a Saturday.Advisor Quincey checked me in and kept me apprised of the service. I had a couple of concerns that were addressed and taken care of at the service. I waited in the dealerships spacious waiting area where Quincey found me to advise me when my service was complete. I was in and out in a reasonable amount of time and on my way.

WORSE SERVICE EVER!!!DO NOT GO TO NATIONAL CITY HONDA DEALER. ONLY GO TO EL CAJON HONDA DEALER.I went without an appointment for an oil change and brake repair on 08/14/21 right before 10 am. Sean took my vehicle and sent me a text at 10:05 am to communicate updates.I requested an update by text at 11:46 am; NO REPLY. Then I sent another request at 1:52 pm; NO REPLY. I called Sean instead and he told me I dont know, let me check then Ill call you.He lost me at that moment; 4 hours and he had no clue of my vehicles care. He called me back at 2:05 pm to say only oil change and air filters were done, they needed to inspect the brakes. They were about to start, after 4 hours! That was not acceptable especially because he said 3 - 4 hours when he took my vehicle and I shared with him that it was my sons birthday and he had the opportunity to say we wont be able to do it today let me make a future appointment or call me/ reply to my text sent at 11:46 am to communicate that they wouldnt be able to finish my request and allow me to pick up my vehicle.I had to call Sean at 2:27 pm to request my vehicle. The worst is that when I arrived he did not attempt to apologize or make an appointment to complete the service; instead, he blamed me for going without an appointment, wiping his hands by saying he had no control over the workers liability and tried to say they were short staff.From the 1st moment I communicated my vehicles needs, he assumed responsibility to take care of me.• He should know the staff that is available to take the right amount of work for the day; instead of blaming coworkers for low productivity.• He should take ownership of his mistake, apologize and work on the solution to help me; instead of giving me excuses and sending me home with the unrepaired vehicle and no follow-up appointment.HAPPY ENDINGI called Honda El Cajon the same day of the incident. Quiency B. Added my vehicle to their already full schedule for Monday. The vehicle needed other details; James G.took care of the repair that ended close to 2k. *** National City Honda dealer lost a customer for life and a good service sale.*** Me and my family will only go to Honda of El Cajon.***

The staff members were very friendly and professional. The price was clear and we didnt feel pressured at all to make a purchase, but we did. After visiting a few other dealers to compare prices were enjoying our new CR-V from Honda of El Cajon!

Today I bought a 2019 Honda Accord from Honda of El Cajon. I was originally going to get it from Honda Lemon Grove but they gave me the worst deal and treated me horribly. Honda of El Cajon was much better than mossy Honda of lemon grove. They gave me the best deal and they worked with me on getting me the car I wanted for a price that I could afford. The general manger, Ibrahim and the Internet sales manager Miguel were the best. They made sure I was comfortable and they assured me that I would be taken care of. The process was easy and not rushed. I’m super thankful I came here!

Honda did great with their express service! Very comfortable waiting environment and the staff was very friendly and helpful!

-VERY PLEASED!Today I had the best experience. I have not encountered that type of customer service in a very long time. The professionalism of Parts Specialist Jesse Jordan was on point and made sure that he provided the best customer service. EC Honda you earned a new customer as of today. He defiantly set the standard; I hope that every visit I have with your company. I will receive the same experience that I received today from Mr. Jordan.

So far my experience has been great. Raul is super nice and has walked me through all my questions. Was able to get a great price and great APR. Will update if things dont go good in the future.Update: Robert in finance was great to work with and so far good experience with service department. I was told by Raul that he would have my spare key same week and ended up going through Robert in finance to get into the service department to get one programmed. Over all, still cant complain.

If your considering a newer car, go see Galih. He was excellent. Very helpful, very customer service oriented. I asked him not to call, just text, and he did exactly that!! Oh I received calls (nonstop) from other car dealers which was annoying. I’d recommend him for sure!!

Advisors name Quiency Burnell. He Made my experience very nice. Making a return customer.

These people are cheats. Tried charging 3k for a recalled part. Another Honda dealership fixed the recall problem free. That location needs a good looking into by corporate and the Better Business Bureau. If you are reading this and have been lied to and cheated, call corporate and let them know.

Jose and his team took care of me once again. Excellent service! This is why Im still a customer at Honda.Thank you

The overall experience here was great, they gave me a senior discount on service, repair prices seem reasonable and I plan to be a return customer

Felt very welcomed when I walked in. The sales man Isaiah Owensby took care of us. Bought my 2007 Honda Ridgeline and am very pleased. Thanks to all the employees I bought the truck. 5* service at Honda of El Cajon.

I went into the Dealership shopping and came out leasing. It was the most painless experience I’ve ever had with a Dealership. My sales person is Justin DeLeon and he is very kind and no pressure. He worked with me and I was there less than 2 hours. If you want a classy vehicle go see Justin.Love my Honda

I only needed a headlight bulb changed so I called first and they asked me to come by to make sure they had it in stock and I had planned to return on another day as I was told they were very busy. When I got there the service writer said they would get it done within the hour. Thank you

Didnt include an updated car registration sticker on a used car, charged me for the registration and told me I had to go to the DMV and pay for a new one. Also, beware of well include a car alarm which you realize while youre in finance that its an extra $1,000. Then they explained how having the alarm helps them in some weird way, but if course the customer pays for it. Lame.

I bought my 2016 Honda Civic fromHonda of El Cajon and they took such good care of me. They worked with my price range and didn’t apply any pressure to buy. They gave me time to think about it and shop around. The general manger Ibrahim was so kind to us! Thanks so much!!

Greg was very nice and respectful when i came in, he helped me out with all my questions and was very knowledgeable about everything discussed. Definitely will be going back!

We went to the three Honda dealership to feel out thier service departments and HoEC was hands down the best.I have had BMWs until my recent Honda Accord purchase and the service at BMW was always the best, until I brought my car to Jose Ortiz at Honda of El Cajon.His experience and expertise was amazing and he really went out of his way to explain the minor service our car required and the anticipated future maintenance. He went so far as to provide the service codes and thier meanings for those maintenance issues.His demeanor is both friendly and extremely professional and I am glad we chose a Honda and Honda of El Cajon for our service needs.I highly recommend HoEC and Jose Ortiz to anyone who wants thorough and professional service

They definitely take care of threw costumer

Best car buying experience ever! We were treated fairly and excellent price point on the used CRV we purchased. No buyers remorse for the first time ever.

We have been looking around for a Honda CRV for a while now. Weve been to different Honda Dealerships including the one in El Cajon (Honda of El Cajon). Luis Cervantes, the Sales Agent, at Honda of El Cajon, assisted us. He was friendly and professional. He treated us like his family members. He patiently presented to us the different features of the vehicle we liked and provided us their conveniences. He was so nice to answer any question we had in mind. He never pressured us in purchasing a car. Rather, he gave us the commitment that he will be available anytime to assist in making this major purchase and along with that is his commitment of trust and honesty. We liked what he said that if/when we buy from Honda of El Cajon, we are not just buying a car - we are also buying him (which means that the relationship doesnt just end there - its long term commitment of assistance, rapport, and even friendship will always be there). We appreciated Luis patience and demeanor, especially his passion about being able to help prospective car buyers (putting aside any personal benefit from sale). We commended how Luis attended to us and treated us - its an experience worthy of emulation and commendation attached with a promise to follow-up and follow through. Also worthy to mention is the kindness of Abe and Zach.

Called the service on 3-19-21. Requesting a quote for windshield replacement and back k window replacement on my 2014 odyssey. Customer service rep said Ill get a call back with a quote by the end of the day. Never got back to me. This is 3-20-21. I called in again to see about the quote and as Im writing this review I have been on hold for a customer service rep. After been hung up on 3 times and on hold for more than 30min altogether. Horrible customer service. Theyre not even polite enough to let you know that they are too busy and ask if you can call later.. HORRIBLE CUSTOMER EXPERIENCE

In person the people are amazing! So incredibly helpful and knowledgeable. Jose helped me this last time and he answered every dumb question I had and made sure Lyft was able to pick me up from work to return to my car. Cannot say enough great things about his customer service.However, I had a huge issue getting an appointment. I first went on their website and was using there little robot helper, scheduled an appointment through it and was told I would receive a confirmation call/text/ or email. Never got anything. I then went through my email and found a email from a customer representative Ashley, that emails me every 3ish months telling me my car is due for things and asks if I would like to set up an appointment through her. So once again I try and set up an appointment through email.... and once again don’t hear anything from her for 4 day. I finally call the number she left in her email, she wasn’t available, so I ended up speaking with James who was super helpful and got me an appointment right away.PS all I wanted was an oil change, it was nothing crazy.

Very bad customer service, specifically for recall service they treat you differently because the service is very, believe me you feel it and they have a very bad aggressive sales people that just want to sell and they even dont know basics of customer service I recommend managers to be honest with them selfs and may ask them self a question why am I realizing but they dont? Am I having a personal issue, for sure I dont care who they are but I as customer deserve to be heard and that could hopefully bring more satisfying experiences to other folks which I hope they never go through with I have experienced visiting this Honda.I would say its a failure for managers not the front line because I felt how they are stressed and demotivated.

Bought a car here recently. Great experience and great customer service. We dealt with Luis Cervantes and would definitely recommend him if you want to buy a car here.

This place has the absolute worst customer service I have ever experienced as a customer. How can a brand new leased car already need new tires? I understand normal wear and tear but a car that was leased brand new with less than 15,000 miles shouldn’t already need new tires.

Went in for oil change but found out I needed a little more done through inspection. It was quick, fast and didnt hurt my pocket too much. Great customer service (Jose)!

Late post, but my friend and I had the best experience at the El Cajon Honda Dealership. Jeremy, his manager and Khalil were the best ! We came in with a difficult situation and they handled it with ease. The day before New Year’s Eve and we came in around 7:40pm . We kept them in until 11pm . And they still kept their smiles, jokes and attitude Amazing. They helped us answered our 100plus questions. Took care of us and set our anxieties with ease. Both of us girls didn’t know squat going in but they helped, educated us and didn’t TAKE advantage ! SHOUT out for that! Thanks Guys ! HAPPY NEW YEAR from Brianna and Vivianna .. on yeah ! Go there ! 🥳

This is a great place to have your car serviced and maintained. The service department is attentive, thorough, and friendly. They called with updates on whatever they discover with your vehicle. I trust their opinion and advice.

Walked in to get a oil change and tire rotation, saw there was a ton of cars and the wait time was 2 hours, so left for a bit to get some food. When I came back, one of the Honda people there Mark said he was going to make my service complimentary. Also the oil change was done pretty quickly, and waiting room was classy with good wifi. Overall good experience.

The new redesigned honda superstore is just phenomenal!

Our sales rep was very helpful, not presumptive with any what can I do to make you buy and drive today nonsense. Negotiations were pleasant and business like. They went to another dealer to get the Passport model and color we wanted. It was all good.

Every thing was excellent. Service, quick and efficient. Lacking was face masks. Some employees had the under nose look. Others gathered too close.

As far as car buying go, this went almost perfectly well. I was still there for 4 hours but it was relatively painless. Staff is super nice. Finance guy is also really nice. Left with my new Honda Civic and love it.

Super happy with all the staff here at Honda El Cajon. Especially with Luis, Massood & Abe. I live almost 5 hours away and don’t regret coming here. Best dealer I’ve been to. Definitely coming back for another Honda. So worth it. Great experience. I got what I wanted without a hassle. Loving my new Honda Accord Hybrid! Thanks guys!

My girl friend just bought a 2020 Honda CRV Touring from Jason Adame at El Cajon Honda. This was the most pleasurable, professional auto buy / trade that we have ever done with a dealership! Jason was so helpful and personable with every question and detail about the fully loaded beautiful crossover SUV. My gf had lots of questions due to the top of the line technology package associated with this SUV. Jason had time for all of it, at least he sure made it seem so - even he really didnt :) We look forward to referring business this way for Jason, and look forward to a near future transaction with him. Talk about a guy who makes you feel like family! You will NOT be disappointed with buying from Honda of El Cajon. Their honesty is such a welcome in this industry!

Greg A., was very helpful and answered my questions and listened to my concerns with patients. He explained everything in detail and being that my car was there all day Greg kept me informed with texts and phone calls.

Daughter gets her car serviced here always!

Got all services done and correctly in a timely manner.

Steve (sales) and Zack (financing) helped me get an awesome Dodge Ram 1500 at a great price with below than fair credit. I was in and out in less than three hours. They were courteous with great personalities.

Man. Where do I start with these guys? I want to give a HUGE, GIGANTIC shout out to:Steve Le, main sales representative,Donald, one of the finance managers,Daniel, one of the business office managers, and everyone else who participated in getting me out of a truly tough situation.I went in today, expecting to be turned down and told what Ive been hearing, to wait a couple of months and pay it down a little, but these guys. They got me out of my lease. A lease mind you, I just started in September of 2018.They got me into the EXACT vehicle I wanted. The color, the same model, the same features, etc.No settling for anything else BUT what I went in for. I got what I went in there to get, AND they got me out of my lease.Im beyond happy with this Honda dealership. Im utterly ecstatic!! Also, very impressed with the way everything was handled. I left this dealership with a brand new 2018 Honda Civic EX-T. I love this vehicle!Steve, Daniel, Donald, if youre seeing this, you all made me EXTREMELY happy. You made the craziness of car buying so simple and easy. I cant thank you all enough!Rating: 485,982 out of 10 stars. You all were incredible. Top scores all across the board.** If youre looking to purchase or lease a vehicle, go to Honda of El Cajon and ask for Steve Le. He will make sure youre taken care of, I promise you. He did the same for me!

Just a routine check-up, but all were friendly and all went well and in good time.

Jose in the service dpt was great! Excellent customer service and communication with us.I highly recommend and applaud Jose for his exceptional service!

After attending multiple Honda stores, Honda of El Cajon was the one I love the most! My sales person, Samuel, was very warm and welcoming and helped me very much in picking out my perfect car. He made the car purchasing process much easier and faster. 10/10 would come again. Definitely would recommend Samuel!

I always have great service at Honda of El Cajon. I recently moved out of the area, maybe 25 miles away, but I intend to continue to go to them for my Honda services when I need them. Thank you!

Jose Ortiz is an excellent service adviser. Cant recommend him highly enough.

Amazing experience leasing a new 2019 Civic, even though I came in on a busy night. Sales consultant and finance staff were great to work with.Havent been to this dealer for service yet, but from the buying/leasing side I can highly recommend them.

Quincy was very helpful and thorough. He made the whole process very easy

Jeff was excellent. I told him what I wanted and he worked his magic to make it happen. He was fast and efficient. The whole process was seamless.I would recommend Jeff 👌

Service was Excellent. Mr. Jonathan Okohson, really took his job very serious and helped my wife and I with a great decision and a good deal. His patients was very tested by us, but his saying was were going to keep looking until we find the right car for yall, and we admire that!!!! Due to his effort we found the right car for our family!!! Thanks Jonathan for all your help and your time. We really appreciate it!!!

Recently I leased a CRV. I since decided I really needed something bigger. Highly recommend you go see Frankie Fortunauto. He listened, did NOT pressure me, and found what I wanted. Matt worked with me regarding the financial aspect. Great experience from beginning to end. Let me add, I also had a great experience leasing my CRV just 6 months earlier with Gahli (spelling ?). My 18 year old even commented how much different it was compared to a competitor dealership. Thanks Frankie, Matt, and Gahli for your amazing service!

I practically bought a car online and had the paperwork and details worked out before I test drove it. I showed up and the Sales team made it SO easy and fast. The staff is super friendly and helpful. The best car buying experience I have had to-date!

Great customer service from Louie Gomez, very knowledgeable and friendly service.

I experienced great service with no pressure or harassment from the Sales person (Jeremy B.). He was very pleasant to work with. I made several changes to the color of car I wanted and he took it with stride. He went above and beyond to make my purchase a smooth transition. My overall experience was great!!!

Everyone at Honda El Cajon is very friendly, willing to help, and courteous. Always a great experience!

I went to the dealership looking to upgrade my three year lease after two years. (I didnt even know this was possible) I was greeted and assisted by Sales professional Christian Madrid. Christian made the appointment with me in advance, so that when I came in he had already prepared the two cars I was interested in looking at. Christian was patient with me as I asked 100 questions, and drove each car around my route of choice. Christian is a professional, and made sure to show me all the features in the vehicle so I could make the most informed decision. I decided on the 2019 Civic Lx, and am more than over joyed with this purchase!! Christian had the car detailed for me prior to purchase, as well as preset all my features to my choosing. I was assisted at the desk by sales manager Abe. Abe was excellent at making sure I got all my questions answered as well, and was able to give me a fantastic deal! Robert was the gentleman that assisted me in finance. Roberts explanation of my contract was presented as a reflection of the patience I had already received from all other staff. He made sure I understood all the terms, and was signing documents I was fully informed on. I received a call just a day later from staff member Dawn who made sure to follow up ensuring I was fully satisfied with my purchase, and received the best service. What an extra treat! I am so happy I made the decision to utilize Honda of El Cajon for all needs regarding my vehicle. Outstanding service! 10/10 would recommend to any individual looking to receive service with smiles from trustworthy individuals. Thanks a million to all my friends at Honda of El Cajon from a happy customer. :)

Had a recall on my airbag they got that fixed ASAP then Greg went above and beyond to order a sensor for a seatbelt that I didn’t know was faulty. Been here before and had a good experience but Greg made it great. Will definitely be bringing my Civic here again.

Michael Taft is hands-down the best salesman Ive ever met. He is super easy going and makes the buyer very comfortable and not feel pressured into buying a car. The team inside is awesome too including the Donald, Mr Chaney and Corey Taft.

Great people great experience i bought the 2015 Toyota highlander the guy Ibrahim & Justin really helped me with my bad credit & guys im talking about my credit is a 560

Honda of El Cajon was super helpful with my car buying purchase. Staff is friendly and knowledgeable. They also helped me stay within my budget. I would recommend to family and friends.

Extremely friendly and professional staffI highly recommend bringing your vehicle to be service here or to purchase a vehicle from there friendly and knowledgeable staff

Prompt courteous service & easy for social distancing.

Great Service....!

Mike and Nicole are the best ! They go way beyond, not only 1st rate quality workmanship, but in complete customer service and satisfaction

Got a great deal on my pilot. Staff was friendly. When I took it in for its first maintenance appointment it went quick and efficiently even though they were slammed. Only thing is I wish they offered free car washes still with maintenance but they dont

My husband and I were looking for a CPO CRV & Massood was so kind to help us out. After test driving we decided it was exactly the car we wanted. Massood and Steve were so patient with us while we were asking a million questions and were able to assist with getting us a great APR. I highly recommend coming to see them for any Honda needs.

The sales staff particularly Steve Le was exceptional! Love my new baby

Today my girl and I were contemplating leasing or buying a new vehicle. Ibrahim really took care of us. I had to do the deal because my girl was taking care of patients at work and couldn’t get out of work. Being Presidents’ Day I volunteered to go start the process and then finalize the deal when all numbers were worked out.On Saturday we had only a few minutes to go look at the incredible inventory that Honda of El Cajon had to offer. Jeremy showed us the car and was very professional and knowledgeable of the products he was showing us.Today when I went Jeremy wasn’t in yet, so, I worked with Brian. Brian is a good guy who makes it easy to talk with. Brian went with me to show my girl the crv all the way to Chula Vista and she loved it, except the fact that it wasnt an EX.Ibrahim was working some numbers out and honestly we were undecided on which vehicle to buy. The choice was a 2021 crv LX, which my girl really wanted to get but we had some restrictions because we are trying to buy a home and have to make sure we were within budget and within our DTI.One of the other choices and actually mine was a 2020 Accord EX with only 50 miles on it. However, my girl wanted the Accord Sport payment. Ibrahim really bent over backwards for us and we worked out a deal that made it a win win for everyone. I appreciate the time he took and made me feel very important and I know that we got a GREAT deal!If I could give more than five stars I would. The finance department was also really stellar and Robert was not pushy and was very informative on the products they had to offer. I will be referring my friends to Honda of El Cajon for their vehicle needs. Thanks again Ibrahim and especially to your crew for being so helpful.Respectfully,Andy Aguilar

Oil change takes too long even with appt

I had submitted an inquiry into buying a vehicle online and was called almost immediately by Ernie a sales manager there. I set an appointment and arrived almost 30 minutes late but Ernie was still able to help me out. I went in with little hope of getting my car financed as my credit isnt the best, but after they ran the credit check I was surprised to find out I had qualified for a 2017 Honda civic with only 24,000 miles on it. They worked with me on the down payment and made a few accommodations that had allowed me to drive home in a certified pre-owned car that was close to new. They stayed there with me ironing things out after their normal hours and I left a very happy customer. The service was great and I would recommend anybody looking for a car to check here first. Thanks Ernie and thank you Honda.

They lied and made me sign an illegal contract after I had signed one already. Did my research of the California vehicle sales laws and luckily have an aunt of mine that is a lawyer and she found that a lot of the things they did with me were unqualified contracts but of course they lie to you. I traded my vehicle in as well and it had a loan on it and my financial institution that financed my trades in vehicle has yet to receive any payoff or payment and it’s been over a month since I traded it in. They never answer calls and they always hang up on you went to another Honda dealer just to talk with them and let them know my situation and the finance manager agreed with my aunt. Overall I will never recommend any one to them, they are liars and will do things behind your back without telling you or at least keep you up to date on what’s going on

Multiple oil chnages, so far no issues.People are nice and the work is efficient.I dont feel like they are trying to up charge me on anything.

This place treats you right. 😁 Miguel was great to me and my wife. I will tell you, 1/4 of the reason we bought the car was because of him. 😉

Called the dealership because i never received anything in the mail regarding my lease return, the man i spoke to told me i could just bring my vehicle in, sign a few documents & I would be in & out within 10 minutes. I bring the car in later that day & I am greeted by a sales man and the second he found out what i came in for his attitude changed and was completely rude. I told him that i spoke to someone in finance and he proceeded to say that that person didn’t have any idea what they’re talking about. He Was even arguing with the girl at the front desk over a pen. By the time we were done it took about 10 minutes so seems like the person i spoke to was correct after all. It was a very bad experience and he needs some training on having manners and respect for the people around him.

From start to finish it was a pleasant experience. They delivered my car all the way to anaheim and were prompt and friendly. Overall great customer service, would definitely recommend.

Used text and emails with Jeff Bakken, Internet Sales Manager, to confirm they had the Ridgeline truck I was looking for. Set an appointment for this last Saturday and he had the truck waiting for my wife and I to arrive and take for a test ride. Our contact and negotiation with the Sales Manager Matt was productive and we were able to lease our new truck. Each individual involved in this process was friendly and professional. It was a very enjoyable experience on all counts. Thanks to everyone at Honda of El Cajon.

Honda of El Cajon gave me an excellent deal on a 2020 Civic. No pressure at all. They made it happen quick and easy. See Massood, you will get you an amazing deal and u will leave Honda happy. The finance department was amazing as well. Muniwar in finance helped me as well. Thank you for the great experience!

I want to genuinely say that my experience there 3 yrs ago when I made a purchase Honda Pilot and returning for maintenance continues to be an over-the-top experience.My service rep was Steven Melendez who went above and beyond to provide my family and I comfort while my vehicle was being dialed in.If you’re looking for a reliable Honda dealership for purchase or maintenance, Honda of El Cajon should be your place of choice.

Worse experience buying a pre owned vehicle here. I was sold a CRV WITH MAJOR ISSUES and they would not take responsibility for it. Had to take Honda to court.

I had an amazing experience shopping for my brand new CR V. A HUGE thanks to Steve Le (salesperson) and Zack (finance). Both are friendly, knowledgeable, professional, treated us like family. All my questions were answered. I told Steve what I wanted and needed, he explained everything, every step of the way. He really took the time to explain the vehicle to me like he’s teaching his family ^^. He was fair, kind and honest, I felt like that offered a fair and competitive deal. I appreciate your “gifts” Steve ^^, I can’t be more happy with what I received from everybody at Honda El Cajon. Outstanding customer service.