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GameStop
318 Broadway, El Cajon, CA 92021, United States
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GameStop
Comments
An
Review №1

Amazing gamestop, worker named evelyn helped me out and was awesome at answering anything i asked them even helped me get a warranty and membership

St
Review №2

Very clean and the employees here are very respectful, been going to that local GameStop since I was in highschool and I’m glad it’s there

St
Review №3

Very convenient place to get a verity of game related merchandise. The associates are very helpful.

Jo
Review №4

Absolute garbage. And they wonder why ppl would rather buy online then come in and deal with them.

Bo
Review №5

Friendly, welcoming staff.

Ro
Review №6

If you guys are gonna hire somebody hire somebody that knows what theyre doing I went in there today today ask a questions this guy did not know anything kept referring to looking online I watched him ask the employee and he didnt even go online .

Ta
Review №7

Horrible staff that does not answer the phone.... I came to pick up my order as soon as I got my email that my order was ready but no one answers the phone. Seems like the staff decided to leave an hr early or just ignore the phone....

Mi
Review №8

Need some add ons

KC
Review №9

Great store & wonderful customer service!

Mi
Review №10

The people ar gamestop are always helpful and so understanding. And most importantly so patient. You dont find that at very many stores. Keep up the awesome work gamestop

Jo
Review №11

The only place for games!

Co
Review №12

Awesome 😎

Ch
Review №13

I love that they are still here. I hope they make it through the pandemic!

la
Review №14

Love those guys there... I always enjoy going in because I know the customer service is fantastic. In fact we usually go out of our way just to go to this location !!

Sa
Review №15

The staff are friendly and passionate about their work. Its wonderful to speak with them about the games and consoles they offer, as well as things retro and upcoming. They are exceptionally helpful and I am glad to do business with them.

Jo
Review №16

These guys were fun and personable. I look like a meat-hrad, but have been a serious gamer since I was playing an Atari 2600. I got treated like one of the squad here! Thanks yall

Sh
Review №17

Clean, friendly service.

Ri
Review №18

Love this store I am proud to say that I will still be able to make my rounds there of game shopping

Kr
Review №19

Seriously horrible experience. went to the gamestop at parkway plaza to purchase MK11 & Kombat pack for the switch but they said the didnt have the kombat pack so they directed me to this store and after SPECIFICALLY asking for the switch version of MK11 & Kombat pack store associate MARCUS proceeded to joke around with his colleague visibly not take my transaction seriously and SELL ME THE WRONG KOMBAT PACK FOR THE PC, I dont even own a PC. After returning to the store a week later they told me its non refundable & gave me a number to call which would not answer, after waiting on hold for over an 45 mins to an hour at times. Going back to the store only to find it being closed due to COVID-19 then finally getting through to customer support to have them tell me the regional manager will be in touch with me within 72 hrs which never happened. The point of me buying the game was to play as my favorite character... which was in the kombat pack. Go to this store if u want to deal with ppl who dont take their job seriously, ruin transactions, waste your money and time, plus the store itself is dingy compared to other gamestops.

Ch
Review №20

Game lstop has always been a great shopping experience for me. Very helpful staff and great deals

Ne
Review №21

Nice staff and really appreciate how you responded to my sons needs.

Jo
Review №22

This location has several food places, grocery store, basically a whole strip mall on the busy corner of Fairmount & University in City Heights. Nothing special, the staff and franchise owner are down to earth and will help. No real experts to consult if your a hardcore gamer but otherwise, get some chicken wings next door, Korean BBQ style, check out all the hot chicks people watching. Its all gravy.

da
Review №23

I had to go to this location since the one I usually go to is closed at the moment and they were very helpful and went the extra mile to help me

Ri
Review №24

Always friendly and knowledgeable of the products

Ni
Review №25

The customer service is always excellent here. The staff are all so knowledgeable. I prefer this location over the rest.

Sa
Review №26

Good customer service but not a great selection of games for certain systems.

St
Review №27

Great cohesive team. I was served promptly and quickly

Ma
Review №28

Cant speak for all Gamestops but this one is my jam. All the peeps here are helpful and know what they are talking about and really do their best to make things right.

Jo
Review №29

Friendly people. Help you out the best they can, they dont make excuses. Good location, they can answer any questions you might have on any videogames

Jo
Review №30

Fast and easy service with delightful customer service.

Mi
Review №31

My kids love this store... Its always pretty organized and the workers are helpful

St
Review №32

Store is always clean and the customer service is fantastic! Anthony is extremely knowledgeable and I always walk out saving way more than I expected because he knows all the deals GameStop has, and really looks out for the customer.

Be
Review №33

Love this location! Ao much better then going to the mall and they are always very helpful

cu
Review №34

Staff always helpful and kind. Good selection comparing them to other local gamestops. Go get your game on

Fl
Review №35

Very helpful and had a lot of knowledge about the games and new releases I was impressed and will be going back to this location..

Ch
Review №36

Ok the girl was hesitant to sell me a ps3 with 4 usb might or might not come back.

Ju
Review №37

Cool plave always helpful with games and consoles and service

Mi
Review №38

Not helpful at all, they dont have contact info for their Merchandise Distributors,Yet when their customers have an issue with the merchandise they bought from Game Stop that is where they direct their customers-To their Merchandise Distributers!No in-store help just passing the buck...Wont go back there ever.

Al
Review №39

Just a kid at heart and anything that has something for kids Im right in the middle of where there be action figures 2 how to cheat at your games the games consoles Funko Pops ton of Funko Pops its a great place not bad prices theres always something clear until theres always something to grab I can spend hours in there and its a small store clean staff knowledgeable and friendly and always blame it on them when I come home with a bag full of stuff

Ca
Review №40

Kinda sad hearing grim chatter about expecting the holiday season to be a retail Apocalypse. Thanks Bezos!

Ki
Review №41

Cool staff at this location. More humble/helpful than other GameStops Ive been to

Kh
Review №42

Their were about 8 people in line and only 1 cashier.And he was so busy trying to get the customers to buy other things he didnt care about the people waiting behind them. And the other person that was working there kept coming and asking him questions about stocking in the backroom instead of opening the other register or leave him alone so we could get taken care of !!

sa
Review №43

Service and selection were good. Sydnee was very helpful and pleasant.

Bi
Review №44

I dont really know any other places to get games from,so this is the best place for me.

Je
Review №45

Not helpful. Literally felt like I was being told to leave. Lied about having any headsets for sale. Found one on the shelf. Pretty disappointed. Guess shopping online is better

Ka
Review №46

They were polite, but the wait time wasnt ideal and we were low balled.

IM
Review №47

Nicely run Gamestop. Manager obviously knows how to run this store properly. Unlike Mission Valley and Plaza Bonita.

Cr
Review №48

Good stuff here.

Jo
Review №49

Great place for buying games but trading in games sucks they rip you off you could bring in a game thats easily worth 30$ but they will only give you 1$ for it and make a 29$ profit

Br
Review №50

Okay I love Game Stop period. But this location brings back that blockbuster vibe. That make you feel welcomed. Than you can talk to the associates like there your friends. Giving you legitimate advice whats good and whats out there. Unlike some other gamestop that try to sell you DLC after DLC. And feel like a number than a human being. This is one of my favorite one stop shops!

Je
Review №51

Awesome stuff for the kids, it was pretty much all adults on my visit.Good and helpful staff

Al
Review №52

They never answer the phone. They take forever handling customer needs. Every time I have a bad experience with them.i started taking my business else where. people I know think the same of game stop in general. Through our network of people we will be spending the word on game stop.

Lu
Review №53

Great Place to chill and talk about Video Games and the People are Pretty Awesome.

Ri
Review №54

I like this gamestop in particular since they carry a good array of knick knacks and accessories as well as the normal stock. Staff has always been polite. Otherwise, gamestop is gamestop.

Br
Review №55

Horrible Customer Telephone Service. WWE add is interfering with communication.

Vi
Review №56

Always good service,fast friendly and knowledgable....

Ke
Review №57

Great place. Wonderful customer service. Most of time find what am looking for.

Ma
Review №58

Crowded but staff very efficient and knowledgeable.

ja
Review №59

Nice place. Never had an issue here. I little small though.

Et
Review №60

Sydnee was very helpful and got us the game quick.

Su
Review №61

Excellent staff with a lot of knowledge on all the items they sell

de
Review №62

Very knowledgeable staff and outstandingInventory!

An
Review №63

Good Game stop nice folks laid back so dont be in a rush.

Ju
Review №64

The people there are always nice and very knowledgeable about every product Ive ever asked a question about.

M
Review №65

Nice people with great attitudes. Cluttered small store, but cluttered with goodness.

Mo
Review №66

Curtious staff and usually always has what you are looking for.

Ma
Review №67

Love their games love their prices great service

Ja
Review №68

Great place to buy games

an
Review №69

Great Customer Service.

Ad
Review №70

Always love going there

Sh
Review №71

Took some time but its to be expected

Ke
Review №72

Unless you are looking for the most recent games and the most recent systems and dont mind paying high markups and having numerous promotions pushed down your throat, dont bother coming to this GameStop. Besides that GameStop in general is a terrible way to enjoy videogames and make video-game related purchases.

K
Review №73

Nothing much to say. Good selection of games and employees were helpful and friendly.

Pa
Review №74

Excellent service always will be back!

Ab
Review №75

It is nice place for buy your game play

Tr
Review №76

Excellent customer service from Anthony.

Wi
Review №77

Good selection of games and great customer support

Ch
Review №78

Wait a min,do I really gotta stop for your game. I say no sir I will GameGo Yo.

Ca
Review №79

Pretty good when its not full haha but they seem nice

St
Review №80

Knowledgeable nerds! Love this store!

Ri
Review №81

Went to gamesrop to get mew codes after me and my gf went to several before. Waited for 15 minutes while they chit chatted with customers then decided to help who was next after another amount of time . After waiting all that time they couldnt even give me a second mew code card for my girlfriend who this time wasnt there

Al
Review №82

Very helpeful and friendly service...

Is
Review №83

The employees here are very knowledgeable and friendly.

Jo
Review №84

COMING BACK EVERY TIME NOW WHAT YOU GUYS MADE MY DAY THIS IS THE KIND OF PEOPLE THAT SHOULD WORK EVERYWHERE THEYRE SO HAPPY ABOUT THEIR JOBS IT MAKES YOU HAPPYA HAPPY COSTUMER FROM CHULA VISTA THANKS YOUU

D
Review №85

They have the largest selection of gift cards ive seen at a gamestop

Mi
Review №86

Def one of the better game stops

Mi
Review №87

Most of the people are nice! However u cant beat a cheap game.

Ma
Review №88

Good Videogames

Te
Review №89

Just received the best service from Hershel

J
Review №90

Anthony was most helpful as always!! Thank you

Br
Review №91

Went at 230pm on 6/11 why only 1 dudes working line was probably a hour wait get your shït together

La
Review №92

Good experience all around.

Pa
Review №93

Friendly fast service

De
Review №94

Good service

Ky
Review №95

Alright, sometimes good service sometimes youll get the not nerdy enough shame. Lol

fr
Review №96

Not keeping PlayStation 3 or Xbox 360 games anymore after next month

Lu
Review №97

Tof alek

Le
Review №98

Not enough merchandise

Ky
Review №99

I love gamestop

Ge
Review №100

Helpful staff

Information
9 Photos
100 Comments
4.2 Rating
  • Address:318 Broadway, El Cajon, CA 92021, United States
  • Site:https://gamestop.com/store/us/ca/el-cajon/446/broadway-el-cajon-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 619-442-4344
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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