Amazing customer service, very timely and knowledgeable. The front desk lady, Im not sure of her name, was so kind and quick to answer my questions and put my mind at ease. They were fast and honest. I will be recommending them to all my friends and family!
I have to start by saying JJ Collision center is by far the best auto shop I have ever been too. Mr. Diaz and his family trully put effort in building there brand and customer service. I have made the mistake for years going to the best priced auto shop and each time did not get what I expected. JJs pricing is reasonable, but there quality of work superseded our expectations. Great communication and quick responses throughout the entire process. I highly recommend there shop for not only there quality of work but there professionalism in all they do. Thank you so much for helping me and my family.
Tired of being over charged in Pep Boys or the car dealerships over a simple body work ? Then come to JJ Collision Center, quality work for a reasonable price.
Highly recomend this body shop, Ive had them do work for me several times and they always do things right and on time, excelent work!!
I recommend JJ without reservations. I was so impressed with the work they did and appreciate finding them. I worked with Carlos in all dealings. I live in San Antonio and my son is a freshman at UTEP. He just purchased a 2017 Mustang after a very long wait to accumulate his money. Someone hit him during the night and took off. We were both just sick. I was really inclined to take it to the dealership to have Ford get it back to new instead of coming to someone I didnt know. Thank goodness for the ability to read reviews and see what others had experienced. It gave me the confidence to come to JJ. I am extremely happy to have found JJ and Carlos. Just amazing how comfortable it was to deal with them, even long distance. The car looks amazing and brand new. But just as important was being able to find a place that was honest and someone I can trust.
Very very pleased with the service. Will definitely use their services again and recommend them to anyone that may need services.
First off want to thank everyone who worked in my vehicle. Carlos and Rebecca were for helpful with the process and made it smooth. You don’t have to do much but let them do their thing. Guaranteed good work and in a timely matter. If you’ve been in an accident and need repairs, this is the place to go. Will definitely use them again(hopefully don’t need to). Thanks once again!
A special Thanks to the guy that worked on my car. And a Thank you to Carlos, for keeping me updated on the progress of the car.
Great auto body repair work, friendly stiff. Estimate was fair and reasonable!
Awesome shop, highly recommend for all your auto needs
Great shop have been going back and recommended to family and friends for over 20 years.!!!$$
I called in and scheduled to bring my vehicle in for a quote at 11:00. I showed up at 10:59 and was told I had to wait 30 minutes or reschedule for a simple price estimate. Wish I had 30 minutes to sit around during the work day! Taking my business elsewhere.
I crashed into a yellow metal post which caused a dent to the drivers side of my car. I had other minor bumps and scratches that had happened through out the years. A friend recommended jj collisions and thank him for it! They were friendly and knowledgeable. The whole process was excellent. Easy to communicate with.My car came out looking like new no more dents...and they even clean my headlights!Highlight recommend them. Family owned.
We are so happy and blessed that we opted to go to JJ Collision Center. From the time the receptionist picked up the phone until our vehicle was beautifully finished we were treated like family just like their advertisement says. Their courteous and professional mannerisims throughout make it easy to trust them with your vehicle and their timeliness is impeccable. You just cant go wrong when you put your vehicle in their competent hands. Wonderful people and wonderful company.
I went in and requested a quote for services to be done to my car. They said they would call me by 5 pm or 9 am the next day. It’s been 9 days and never received a call or attempt to contact me. Don’t recommend this place.
Great place to have your vehicle worked on, very professional work, outstanding family owned business, best work around El Paso and very fair on the price.
Thank you guys! Second time my son has been hit when parked by his apartment. He asked me what to do? I said to him, “Really? Take it to JJ”. I wasn’t even involved this time. He took his 2017 Mustang over, worked with the guys and all looking better than new. We both could not be happier with our experiences here. You just can’t find honesty, price and quality like JJ.
Very satisfied with their customer service and work done. I went to get an estimate and I was provided a reasonable price, meanwhile I had gone to 2 other collision centers who advised me to report a simple front bumper damage to my insurance that would have easily quadrupled the price. They not only picked up the vehicle from my house, they also dropped it off at no additional cost. Thank you.
Would absolutely recommend this shop to anyone. Every other shop in town wanted to charge twice what I was quoted by JJs Collision. Very easy to work with and excellent communication throughout the entire process.When I came to pick my truck up I couldn’t have been happier with the appearance and quality of work.
Great and friendly people who will always produce quality work at great prices. These guys are the good guys.
Highly recommend JJ Auto Collision. After I had a fender bender on my 2013Chevy Malibu, I went to get an estimate on repairs, and was impressed by their professionalism from the onset. They quickly took charge and had my car fixed in no time. The repairs were quick and the final results were perfect. Although I would rather not have to deal with them again on a professional level, I would highly recommend them to friends and family without hesitation.
Carlos was very helpful through the entire process. He worked with the insurance company and quickly had everything prepared for them. Overall repair time was less than expected and my truck came out looking fantastic! Great job JJ staff!
They do wonderful work. Highly recommend them to anyone in need of body work on their vehicles.
I needed a new tail light assembly, and I found JJ Collision on Angies List. I am very happy that I did. The work was done quickly and professionally, and the bill was very reasonable. I was treated with respect, and felt very comfortable dealing with everyone there. I can honestly recommend JJ Collision to anyone who needs body work done on their vehicle, in the El Paso area.
Outstanding work, no BS conversations. Stand behind their work.
I would recommend JJ Auto Collision. They did a wonderful job on my hood. Looked brand new. Paint job was immaculate. They also assisted a little bit with the deductible. If you want professional work done, there shouldnt be any reason why you Would not bring your car here.
Very good job!!
Excellent service and excellent quality of work. They keep to their word. I give them FIVE STARS!!
Awesome service the Diaz family runs a great body shop.
Carlos and company were great. The time estimate for repairs was within 3 hours of actual. The cost estimate and final charges were identical - no surprises. The quality of workmanship couldnt be better. Employees were all friendly and professional. Highly recommended!
Excellent customer service! They went out of their way to explain and help me with the insurance company. The work was excellent and I am very happy with the total service they provide. Defiantly recommending them to friends and family.
I will definitely recommend JJ Auto Collision to anyone and everyone. They did a fantastic job. They were extremely kind and professional. Will definitely go back if I ever need any work done on my car again.
Jj Collision takes care of you. Having an accident is stressful but they made the process extremely with great communication and a quick, beautiful repair. I’m addition, they installed some gaskets that were not involved in the repair for free! Carlos was fantastic!
Took my van in for repair. Carlos and Isabel were great. Explained the whole process to me and gave my an approximate date for completion of repairs. I thought to myself...No way! Look at all the vehicles in the shop! They were true to their word. They went above and beyond. I got my van back when they promised. Thanks JJ Auto Collision! I hope we meet again, but under better circumstances. :) I will truly recommend you to family and friends.
Had our car fixed at JJ Auto Collision. Best decision we made. You cant tell it was ever in an accident! Everything is flawless said my husband. The work was superior and we were treated like family! Best body shop in El Paso!
Overall great experience with the process. Had to return to fix something that the shop missed but was greeted with open arms and didn’t hestitate to fix it.. great customer service very friendly..definitely 5 star shop
I highly recommend JJ Auto Collision. They will go out of their way to do the job perfect. Believe me when I say if you arent satisfied they arent satisfied. I want to thank Juan and his staff for excellent service. You guys really do Rock!!!!
I was very impressed by personel and how they went above and beyond in helping get out car fixed. We had issues with State Farm and getting one of their adjusters out there once I made appointment to take car ourselves instead of waiting they stepped in and offered to take car and unfortunately we had to go twice to State Farm. Both times they offered to take car and getting it checked. I would highly recommended their services and would go back to them. Thank you for all your help!!
Carlos and crew do an outstanding job. I have taken two of my vehicles and both times the workmanship was outstanding. Their customer service is above and beyond. I cant recomend JJ Auto Collision strongly enough. Very highly rated.
I love the friendly staff. They always go the extra mile. Im so thankful that they went out of there working day to take me to get my rental because I had no one to pick me up. For that I give them 5 stars plus plus.
Absolutely fantastic work and great customer service! You can tell the employees care about their work and your experience. I would highly recommend this as the only body shop to go to in El Paso!
I absolutely love how my car turned out. I was concerned it would never look the same but they got my Chrysler 200 2012 looking like nothing happened! I highly recommend!
Carlos, Isabel and Brad are just a phenomenal trio. With recent hail storms I called Isabel and she told me to bring it in so that Carlos and Brad could look it over. Once I filed the claim within just a few days I had my Jeep back looking like new. I couldnt be more happy with the results, the friendliness of the staff and the professionalism. Even the owner came out and shook my hand and asked if they kids were taking care of me. A parent always calls their children kids regardless of their age and he also mentioned that in all the years in the business Brad was the best he has seen when it comes to hail damage.Thanks JJ Auto for a remarkable experience. All my referrals will come your way.
I had my 2016 Kia Optima repaired here and it turned out fantastic. The car had less than 3000 miles, I was concerned that it would still look like new, those concerns were put to rest when they delivered my car. My son also had an accident two weeks after mine. He also brought his car here a 2015 Hyindia SonataHe was also impressed with the quality of work done here. Carlos was a great person to deal with. He treats your repair as if it was the only repair here. He is truly a genuine down to earth guy. If you need a GREAT body shop you need to come to JJ Collision.
JJ Auto Collision is by far the best auto collision repair shop In El Paso I have ever dealt with period!!! Better than the dealerships! Had a accident my 2013 mustang, was rear ended and I was going to take it to a dealership but I saw the reviews on JJ Auto Collision and decided to go with them. You will not be disappointed and the service was faster than I even thought. My car was fixed within a few days with new dealership parts! Prices are very good and they are flexible. They will even take you where you need to go when it comes to getting a rental or needing a ride home! Very very pleased with JJ Auto Collision and there staff. Definatley will recommend them to all friends and family. Great job JJ Auto Collision you have a customer for life!
Very good service and thankful for what they did to repair my vehicle. Although theres some scratches on my door and hood that I didnt have before. Which Im disappointed, other than that I recommend JJ Collision Center for car repairs.
Where I get my State car inspection for my registration done. Also great place to get body work done.
Went on vacation for a couple of weeks and came back to a car that looked as good as new. Everything promised was delivered on time and very high quality. Very professional operation.
Awesome experience restored pick up with original colors and pinstripe staff is very friendly and helpful, price, warranty and time frame on a job well done (2 1/2 weeks) was perfect! Highly recommend JJ AUTO COLLISION!!
The best service and best work. And they really do treat you like family just like their brochures say.
JJs has INCREDIBLE service! I was in a hit and run accident. As an approved Farmers body shop, I chose them to fix my car. They came out to my house and gave me an estimate, picked up my car, made it new again and delivered it back to me. Oh, and they did all of this with a smile! How nice to know an honest, hard working body shop with awesome customer service. I will use them again, though, I hope I dont need to!!
Just got back my truck and they left it better than when I got it! Amazing job, would definitely recommend it to anyone!
JJ Collision did a great job on my camaro!! It looks brand new again 😍😍. They were very flexible and fast!! Thank you!!
Completely satisfied with work done. Ive recommended J & J to all my friends and family. The work is guaranteed and friendly honest service.
I dropped off my car on July 31st I had so much front end damage it looked wrecked. Today is August 8th and I just got my car back and JJ Collison center did an amazing job on my 2011 camry it looks brand new! Veterans they offer Military Discount dont waste your time going all around go to JJ you will be very satisfied! !!!!
The slogan is Where youre treated like family. I AM family and I am still floored with the service! From the office to the repairs, I am thankful to have them in my corner for when my car needs it!
We were very good customers, until carlos and crew, couple of months ago that i took one of our cars to the new location, worse experience ever, lye after lye, picked up my car and ended up at bravo Cadillac after jj had said they had fixed all the sensors, they lied, car was never there..... I give them zero stars!!!!
Awesome work on my truck! Highly recommend JJ auto collision
Im glad I chose JJ Auto Collision. My Chevy Camaro needed some body work after a collision. After they finished with it; it looked brand new. When all the repairs were completed I was too busy at work to pick up my car so they dropped it off right to me. So awesome of them! I hope you guys enjoyed the shrimp and eggrolls.
Very helpful service and here they really do treat you like family.
Very professional and excellent customer service. Repair was done faster than expected! My go to body shop for now on!
I have known Carlos since I was a little kid. And he knows my parents and family very well. Seening his services as a kid to now is remarkable. I crashed my 2005 Z71 Chevy Tahoe and the team at JJ Auto Collision did a job well done on my ride. Exceeded my expectations. Thanks Carlos and Ill be highly recommending this business to all I know. Short and simple you want ur ride looking fly go with Carlos at JJs. And see for yourself. Thanks and GOD bless.
Best Bodyshop in Texas, Excellent Labor, Excellent Servida, affordable prices.
Service was perfect and it took less time then expected.
Got the best service from Carlos and his team. They fixed my sons truck (Toyota Tacoma) when Hoy Fox Toyota could not. It has been working perfectly and no problems what so ever. Thank you very much for your effort and time in fixing it. I will definitely go back so they can work on my Toyota Sequoia when it needs it. Thank you again!Rebecca Urquidi
Service was fast and accurate, my vehicle was repaired timely, totally satisfied, would definitely recommend.
Would strongly recommend to anyone! They do a great job and the car comes out lookin new, plus the staff is very friendly!
Back my car into the trash can and it messed something up in the back of my car I took it there the day and they got it done in 40 minutes so really quick the guy told me I was an hour and a half but he did in 40 minutes so it was nice it was an expensive
They do an excellent paint job
Professional quality, and theyre local!
Very good work and enforce the guarantee. I recommend it
Very kind attention