Excellent customer service! Brian and his team were able to get the parts needed within a day and had my rear bumper repaired within an hour of dropping my vehicle off. Would give more than 5 stars if possible. Highly recommend their service!
WORST EXPERIENCE EVER!!!!!!Luis Marquez is the owner, was so rude. My husband’s car was in his shop for about 4 weeks. Luis told my husband he needed to purchase a part for his car. We purchased the part and took it to Luis a week later. After that Luis went silent. My husband would text/call Luis for any updates on the car and Luis would not respond. One of the time luis responded to my husband about an update he said he didn’t have one due to his workers not showing up for work because they had gotten to drunk the day before. Luis had told my husband that he would charge us $300 for the labor since we did provide the part. After 2weeks he told my husband it was going to be $350. Then today he texted saying the car was finally ready and that it would be $400 then hung up on my husband. No explanation no nothing just hung up the phone. We got to the shop and my husband took the car for a test drive. Came back seems like the car is ok. But the inside of the car is missing a floor plastic that covers some wires. The wires are now exposed Luis took a “look” and said he didn’t know what had happened. The car did not need to be touched inside whatsoever. Of course Luis did not return the plastic so now my husbands car has exposed wires.PLEASE AVOID THIS PLACE. SUPER UNPROFESSIONAL AND RUDE.
Absolutely love their worked! fast, friendly, and good quality job! It was our first time here (was recommended from my mother Inlaw), we came all the way from the west side of town and Brian is the one that helped us out. Thank you Brian! Did such a amazing job 🤩
Best body shop in town! Great customer service by Brian! Would totally recommend. 👍🏼
Super unprofessional. Took my car to get a front bumper/grill replaced, came to another problem with the hood not able to open after the work was done. Took it back, let them know about that and a coolant leak, they didn’t let me know the issues that they found, lost my key in the vehicle. I took it to a different shop, they let me know immediately that they left all sorts of cables and parts hanging from the bumper replacement that were hitting on the condenser, due to a bracket that was broken. Again, they could let you know any further issues, for you to get replaced/repaired.
Best boby shop in el paso tx
Took my wifes truck for front end repair. We couldnt be happier with the finish product. They were very professional and did an amazing job on the truck. Highly recommend this place. Thank you again Brian..
I had xpress body shop to fix damages on driver side of my bumper and the area above tires…The first day My wife noticed corner of bumper was sticking out. We brought it back and they corrected it. A couple days later I looked under my hood and they did not tighten down screws on battery bracket, left five screws out sitting under windshield wipers under hood. They left smudge all on driver side of my bumper and sprinkles of white particles or paint inside my car on the door step and along the driver side door. My Airfilter compartment was not not tightened back down as well. Although the clerks were courteous the poor work quality is a big take away. I would not recommend anyone to get their vehicle fixed there.
Great service, super staff, highly recommended to all
Very nice man, gave a estimate right away.
I was very pleased with the service performed. Body, paint and mechanical work on a 1999 Dodge Ram Van.
Xpress body shop provided me with excellent customer service. I have been to other body shops before discovering this amazing shop. The staff is very professional and friendly. I was provided a date for my car to be ready and to my surprise it was ready 3 days earlier. I would highly recommend this body shop and if the need arise, I will definitely use this shop again for my vehicle.
Luis and Brian are solid guys. Customer service is on point. Workmanship is on point. Guarantee on their work is on point. They worked on my patrol unit and got it back up to par. The truck looked sharp, but after I picked it up the headlight and bright lights went out. I called them up and Luis said bring it back ASAP. Not only did they fix the issue, but they did it promptly. We are all very pleased with their work. I will be taking my personal vehicles to them. Hudspeth County Sheriffs Office will definitely be doing business with Xpress Body Repair again.
These dudes take care of business thanks Luis and Brian!
They helped me bring my project back to life and then some! I didnt even recognize my car when I came to get it! Also worked with a veteran too!
Worst body shop ever. Very unprofessional. Owner promised my vehicle would take 4 weeks to complete new paint job. It took them over 14 weeks. Paint job was inferior. Paint is cracking and chipping. Owner would like every time I would call him fir an update. He would tell me they were working on my vehicle, when in fact it would be parked in the back among 20 other vehicles. I can not get them to fix all the issues I have with my vehicles paint. Do not bring your vehicle to this shop. I guarantee you will not be pleased with their work or customer service.
They do nothing but the best work and they always put the customer first, Louise will always put you first not the insurance company, he will make they fix everything that is possible from the insurance company and will work with you on your deductible no other places that Ive been to will do that... Just let him know that I recommend you Rene 3 Guys & A Hammer General Contractor LLC. PS he has done more than 8 vehicles of family and friends and that not including the ones i forgot.So go see him hes a very good man
Excellent service. Very Polite. Great work. Attention to detail. My new favorite shop. No need to go anywhere else.
Luis and the crew are all knowledgeable and very kind. They always deliver the best results and I am always more than pleased whenever stopping by. Highly recommend!
10/10 recommend been here twice and they havent disappointed. Not cheap but hey great quality aint cheap, thanks to Arturo and Alejandro, very professional!
Luis was excellent and very professional. He worked with me to ensure my truck was repaired in a timeline that was less than optimal. I will use XPress Body Repair again if I ever need anything!
Theyre always willing to help out, and they try to be as fast and efficient as possible. Especially weekends on Saturdays which is great!
I had my vehicle’s rear bumper replaced in this shop and everything was perfect, very friendly and professional staff. My vehicle is new, had a minor accident. You can’t tell the difference between the original bumper and the new one. They did the job very fast. I highly recommend this shop.
More than just great body repair. They will help repair your car with most any damage. Ive had my alternator replaced here for just $60 plus the price of the alternator.
I picked up my 1998 Chevrolet Silverado pickup truck from Luis and his employees at Xpress body shop and repair in El Paso, Texas. I must say they are the best. They are true professionals in every sense of the word. I am very pleased with the work they have done on my truck, and I will have no problem recommending them to my friend and colleagues. It is a family owned business, and the way they treat you is like family. They went out of their way to find parts that are hard to find. I have a piece of mind that my truck is in good hands. Excellent work, excellent customer service, what more can I say except, Thank you again, Luis and his employees of Xpress Body and repair.
They were quick and easy to work with. I went in for a small cosmetic issue and he treated it like it was an important job and got it done quick and with quality. 10/10 I’m recommending to all of my military friends.
Goods service. They did an excellent job on the dent repair of my Cadillac. The paint job blended in really well, you would never know there had been a dent.
This shop is amazing! They were so helpful and extremely communicative. Their work is impeccable and done twice as fast as other shops. I highly recommend Xpress! Ask for Brian Chavez. Hes outstanding!
Provided estimate right away. Best price in town. Left my car and the owner, a veteran, gave me a ride home. 3 days later picked up my car and couldn’t even tell there was damage. Great job, great shop and I highly recommend them.
I was very pleased with the work that they did on my car. Brian was very honest and straight-forward with me regarding what needed to done to my car and gave me options. He gave me a very fair price for the work that needed to be done. When the car was returned to me, I was pleasantly surprised! I was more than pleased with how my car looked! In fact, it looked better than when I first bought it! The attention to detail was the best! I was so pleased with the work, that I took my other car to them to fix. I highly recommend this place for anyone that needs to have their car fixed!
These folks are good! In and out in no time for a door dent repair on a Nissan Kicks. Looks brand new with their paint less dent removal process. All of them were very professional! 10 out of 10!
Luis provided excellent customer service and helped me fix a couple of scratches on my car. The work was done incredibly well, in a timely manner and you can’t beat the value. I will definitely recommend to anyone who needs quality work done on their vehicle.
If your intention is for them to fix one thing and damage the rest of your car and not paying for it this is the perfect place... it took them almost a month to fix a four day problem (which was their estimated time) for my black Mustang. Paint transfer, scratches everywhere, the sensor on the door does not work. They painted over dust leaving a bumpy, rough feel, glue transfer (I don’t know from where). Trying to fix the paint transfer/glue/dust problem they buffed the car leaving hundreds of chipped paint marks all over the car. They said it was already there and blamed us for not inspecting the car properly (I hand wash my car every week). The current fixes will cost us over $2000 to fix for a $600 door dent we brought it in for.
1 star is a compliment to this place. Look if I can give 0 STAR then I would.I am going to try and keep this professional.I have a 2012 Camry that I bought from online Auction last year, was front end damage, fixed it at home, the time was right to finally get it completed, I took it in to get painted and fix the gaps. I got plenty of offers from shops ranging from 450 to 1500. I talked to the owner of the place, he looked at the car, I told him what I wanted, he said DONT WORRY WE WILL TAKE CARE OF YOU, have the car painted and gaps fixed. I dropped the car off on a Monday and I was told to pick it up the following Tuesday. I get a call from them on Thursday, they apologized because the car is going to be late Due to XYZ and will be ready Saturday the following week.....NO PROBLEM.I extend my rental car. I stop by the following Thursday, and I am told that its not going to be done until the following Tuesday due to XYZ....NO PROBLEM. (notice a pattern here ?)I again extend my rental car and once again assured that all body work is done and just needs paint. they even show me my car, which had my front bumper removed. I pointed out a few things that are still the same, oddly enough after I was told all bodywork is done.... the manager said OK we will get it done. thank you sir, have a good day, Great.So finally Tuesday, I go to pick up the car, they tell me the car is done and in the back, great finally, I go to the back to find the car painted poorly( white gaps that are noticeable by the other body shop that I had to take it to after to fix it again, apparently due to dirt or something, ), the driver door window trim on the outside is broken, with the bumper sticking out on both sides and ALL the GAPS are almost the same way when I gave them the car. I am told that, SORRY WE TRIED BUT......, We cant fix it, due to it needing parts (Core support and apparently the apron). Hold on, If it needed parts and you can not fix it why not tell me? you have my phone number on file and I stoped by....? why not give me a quote before you painted? why paint it not fix it ?for example hey sir we can paint it but we cant align the gaps due to XYZ and this is how much it needs if you like ??? is this unreasonable ?how about when the manager told me the body work was done when I walked in the week before on Thursday?? then I am told by the MANAGER that the deal was not made with him and it was made with the owner, The owner explains that they tried to fix it and couldnt because the car needed parts...yadayadayada.... I am angry at this point and dont want to lose my cool so I walk away to go grab the money to pay them, the manager takes over and the owner leaves me and starts talking on his phone... NO PROBLEM..................................how much to fix I needed it fixed? the manager says you have to pay us double basically to fix it, oh and BTW we cant fix it right now we are so busy, drop it off next week on Monday and pick it up on Friday.....look I am sure one of them is going to read this review and start telling me how they are right and I am wrong for XYZ, good luck.Am I at fault for being this lenient with them ? YES. Am I wrong for trusting a business in my community that I literally live 2 miles away from ? YES. Are they at fault for not honoring the deal? YESAm I happy with the results? NO. what do I want from them to fix this????If i can get my money back minus the paint they used (not including the labor) who am I kidding this is not going to happen.if you want your car done right, DO NOT come here.If you want to be taken advantage of and have a headache, you have found the place. maybe you will have a different experience I hope.save your money and time and take your business somewhere else.Why no pictures, I dont have pics after I picked it up from them that night as I took it to another body shop imminently the next morning.
I highly recommend this body shop. Brian was very attentive to my concerns about my vehicle and when I asked for updates I was kept up to date. Thank you Brian and your staff for the great job you did to fix my vehicle. I will most definitely be back in the future.
I was extremely pleased by the work done, and the staff was super friendly and attentive. My car looks good as new, like nothing ever happened! I highly recommend Xpress Body Repair!
Great job and great team, my vehicle was done before the due date the Express team was very professional and caring with handling the issue at hand. They also give good advice on taking care of the vehicle. Now my vehicle looks like it never got hit. Their work was flawless no issues from me very satisfied customer. I recommend !
If you need any repairs this is the place to go... amazing service and good people... I definitely recommend coming here... I will be back. Again thank you so much!
Great and professional shop. Far exceeded my expectations on timeliness and quality of work on both of my vehicles. Highly recommendable if you need any body repair for both import and domestic vehicles!
Very willing to help me out after I got in my car accident. Brian (Manager of the shop) is very knowledgeable in his work and knows how to get the best deal for your buck. My car, LOOKS LIKE NEW; I had both bumpers replaced, one light, and a quarter panel reinstalled. On top of replacing my vehicles damaged parts, they also repainted minor scratches and cleaned my car. I can almost promise you that you will not get a better deal somewhere else.
Awesome place and trustworthy guys! Highly recommended!
From The very first phone conversation with Brian, he completely showed the idealistic professional. From start to finish he was very informative, knowledgeable, caring, considerate, and completely honest about the entire process to include each step that was going to happen, when they were going to happen, about how long each one was going to take, and the time frame of when my vehicle was going to be completed and ready for me to pick up. Brian made it apparent from the moment that I first talked to him face to face that he valued each and every one of his customers. For these and many other reasons I would highly recommend Xpress to anyone. I know I will be retuning to them if I ever need their services again.
Great service and the work was impecible. Thank you to all the team that worked on my car.
I went to their shop this afternoon to get assistance with my misaligned driver side door. I asked for an estimate only. They wound up fixing it for me for free. They would not accept a dime from me because the repair was quick and easy. I was extremely grateful for their kindness and generosity towards me. They could have charged me for time and labor but they didnt. They made my day. I will definitely will bring my business to them in the future because they have proven they are sincere and trustworthy. Thank you again Xpress Body Repair. You made my month. Bravo!
I highly recommend this body shop. Given the circumstance that my car was in, they fixed my car in a very timely fashion and they did a great job.
Brian was extremely helpful and the staff did an amazing job on my car. They went above and beyond. I would highly recommend Xpress.
This place has done a 360 thanks to Brian Chavez (general manager). I had my car worked on there about 4 years ago and had the worst experience. After the 4 years the paint started peeling so I took it back. Brain was attentive and determined to make things right. He took my car in the same day and had it done over the weekend. He kept me updated on the progress and made sure all was done right. This place is determined on satisfying their customers, very different than before. 👍
If you are looking to take your car in and sacrifice something else on it then this is the perfect place. Took it in for a mechanical job and picked it up needing body work that i guess they were too lazy to place the body parts back how they were. Its the first mechanic shop to ever do that. Look for another more trustworthy mechanic shop people.
Good quality and fast work. Mr. Chavez will do what is needed to get your car fixed.
Friendly staff & very helpful! They helped me out tremendously when my car needed repairs from an accident; no collision on insurance and they gave a very reasonable price and helped me use one of their cars, so I could get to and from work.
Good customer service and Never had a bad experience here.
Great place to go if you ever need any work done. They work fast, good, and are very polite/attentive. They explain everything to you, from what your car needs to what your options are. They do good quality work.
All the guys here are super-friendly and they have time to answer all yours questions about your car and insurance.
Best service I’ve ever had. Very helpful, Brian Chavez was the man who help me with the process. I would recommend this body shop to anyone.
The best service! Quality and fast! Recommend for everyone!
Excellent work and the staff was extremely friendly. They worked great with my insurance and my vehicle was finished in a timely manner. I would definitely recommend Xpress Body repair.
Did an excellent job repairing my Cadillac. Best place to go for any body repair needs. Great service
Always excellent service! I really recommend this place!🤗
Extremely friendly to military! The owner is a Navy Vet! Hell hook you up!
Best service ive had in a long time. Friendly staff, fast service. I would definitely recommend!
My wife ran over a large street sign that got stuck under the car. It took a jack to remove the sign and poll. The engine was rattling heavily afterwards. After calling other places with a inspection fee, We called here. They said they would look it over for free and give us an estimate by end of day. I feared it was gonna cost a good amount to fix. About an hour later they called me back and said it was all fixed, only costing $40. Great place, they had every chance to nickel and dime me but kept it honest. This place is highly recommended.
Very good body shop, took in car for some body repair and they fixed some other little details on it. Highly recommend this body shop.
This Body Shop is defenetly the best body shop in El Paso, everyone from the bodyman to the manager are true PROFESSIONALS. They help me repair my vehicle and it came out looking like new. I highly recommend Xpress for any repairs, they fix the hail damage and some other bodywork that my car needed. 💯
They did an excellent job fixing the front of my SUV. The manager and owner provided great service in a timely manner.
Honesty is the best policy
They really set the standard for body work, very happy with the finished job. Highly recommend.
Great customer service, knowledgeable attentive all questions answered, i chose a great shop to have my sequoia worked on
Great Body!!!😁 Shop I recommend they got my car done fast and great price..They repaired what another body shop screwed up..😮They did a great job!! 🤣
Awesome work, fast service, and great prices. Will be back. Ask for luis
This place does great work. I recommend this place to anyone that needs work done.
Excellent service
Amazing! Extremely professional, free estimate, repairs completed quickly and effectively. I will definitely go here from now on.
They have repaired 3 of my cars and every time I have been really happy with the results.
Did a great job on my Toyota prius 👍🏾👌🏾
Quick easy convinient
Best experience with my BMW e46 build the guys there where awsome offering options,advice and ideas from drop kit suspension to all its engine repairs and most of all body work.. Couldnt be any happier with my custom paint fenders and rear bumper absolutely one of a kind.. Completely satified with the finish product.. Highly recomended n very thankfull with all the staff n technicians..👍🏽
They help me repair my HHR since I did not have full coverage they gave me a discount that was affordable. Excelent work highly recommended
Took my 2007 fj cruiser with hail damage. They did an excellent job. Thank you Xpress
Very happy with the owner, very helpful & very happy with my car.
Friendly, honest manager. Clean waiting area, honey environment.
Good service, vehicle was done when expected. Good place
All my family repairs their vehicles here highly recommended
Took my 2016 Dodge 1500 to them they took a 48 days to repair the truck then they put doors from a 2010 one ton dodge on my brand new truck that is only 4 months old which I took to my dodge dealer cause when i got the truck back the check engine light was on but my dealer refused to fix cause by not putting on the proper doors he voided my warranty. The back door has chiped paint all over cause the door does not fit right and vibrates causing more damge and when you shut the back door glass fslls out the bottom i would have never took my truck there but a crooked lawyer referred me to them from sanchez law firmin las cruces he is in the pioneer bank building in las cruces i would warn any one not to take there vehicle here.
A friend of mine recommended Xpress, so I took my BMW to get a new paint job and it looks factory new. I got a good deal and couldnt be happier with the quality.
I recommend this body shop the staff was very helpful and nice they gave us a great price when we needed repairs due to a accident and had to pay out of pocket due to no insurance they left our car lookin great and did it in reasonable amount of time .
Words only cant express how good they are. Trust me they will have time for you and your car. Go there.
Friendly people, affordable price.
Took a vehicle just for a bumper repair left it there for about a week. So I decided to stop by and I checked the vehicle and nothing was done to it. I spoke to the supposed manager which lied to me and said they had already started working on it, which was false, he was very rude about the situation, he told me just to take it. Anyway ended up taking the vehicle elsewhere. I would not recommend to anyone
They did good work but took 3 times longer than they estimated it to be. They did fix the problem when we came back np questions asked.
Great work on painting my bumpers on my F250
The best place for auto repair
Fixed my 92 Chevy did an excellent job
Really good baby shop
Excellent work on my civic
Excellent Service
Unsatisfied with their work and customer service I wouldnt recommend them to anyone.
Excellent