06/2021I found my self back here unfortunately because they handle Geico‘s inspections for their collision so I went ahead and agreed to do the work to replace my door with them, There was a line that was removed from my air conditioner fortunately my husband was able to place it back because that would’ve cost me because I had a huge leak in my passenger door right underneath the glove compartment they removed all moldings from the front windshield to the door that they replaced .I put a passenger door and the driver door side picture So you can see how my molding looked before they touched it when they replaced my door and then did that’s how it looked after if you notice the molding is completely gone I took it back to mike and then also called and spoke to Danny they wanted me to call my insurance and ask them for more money so they could finish that or fix it but that was completed by them it wasn’t done correctly but when you pick up your vehicle and they’ll make you pick it up at closing time so that way you don’t have enough time to look at the car it’s like a hurried process and I could see why. I also remember him saying that he’s sorry that he took so long they’re short staffed and too much work

If youre thinking of taking your car in for repairs, please think twice before you do. They placed someone elses license plate instead of mine on the front. I was driving with two different license plates until I noticed. When I went in to get this taken care of, they said they had lost the plate. 🤦🏻‍♀️ REALLY?? Then, they said I have to go to the DMV to get a replacement! My own time, my own transportation and pay for it myself. Then, my car was driven over 200 miles when it was supposed to be there for a front bumper repair only! Why did anyone there had to drive it at all? Who authorized that?

After unfortunately being involved in a car accident, my insurance company, GEICO, referred me to Crawford Collision Center for repairs. From the moment I arrived, Mr. Enrique Granados took the time to explain the process to me and give me a timeline, all very professionally, in a detailed manner, and promptly. He, and Crawford Collision, delivered exactly as promised and exactly when they said they would. I spoke to the manager, Frank, who took the time to listen to my feedback. I hope to not have to go back for any accidents, but if I do, I know Ill be in good hands.

Out of curiosity, we went to check out the Buick Encore. Loved it so much ... with the fantastic aid of TYLER ARRIOLA, we purchased 2 new Encores. Tyler is simply the most professional Sales person we have ever had the pleasure to do business with. Everyone we met from Crawfords family treated us with great respect & went overboard to ensure we were completely satisfied! This was definitely the best car-buying experience ever....!!!

They were very professional. My car was repaired wonderfully.

Melissa, JoAnn and the mechanics, that work on my vehicle, were great! Service(s) and support is always exceptional!

I bought my first pick-up Truck (GMC Denali) at the end of April from Crawford; and this was the best buying experience I have ever had! I have bought Cadillacs, 3 Audis, and 4 Hondas. My Sales person was Michael Mannix, and he paid close attention to all of my needs. I could not believe the level of detail he went to! To include, introducing me to the service manager, and giving me a full tour of the Facility! Secondly, the Finance Manager Mrs. Holguin was outstanding in her knowledge and assistance with all financial issues. Together their Customer Service was AWESOME!I Love my GMC, and for my first utility truck - I have everything I wanted.Thank You Crawford Buick GMC, Mr. Mannix, and Mrs. Holguin for an amazing buying experience! I will recommend you to all of my family, and friends!E. Coleman, Ret. U.S Army Disabled VeteranStill continuing my service to my community!

Great experience purchasing a vehicle. Soraya Holguin was great, will definitely come back again.

Even with an appt I had a long wait just for an oil change. They didnt give me a courtesy wash or install my cargo liner. Good customer service in parts, he patiently helped me download my Buick rewards points for some merchandise.

I have been going to Crawford over 12yrs and my service manager Wade Brookings is truly a sharp and intelligent service manager and always insured he rendered me excellence service.

Excellent service, and excellent work team.

Do not go here you will not be able to speak to anyone

For all your GMC issues talk to Wade in Service department. Great attitude and very knowledgeable!

Danny Martinez asset to your company service excellent

Danny Martinez, always provides great customer service!!!

Terrible customer service doesnt even deserve a star.

Liked this place, nice people and nice atmosphere

Excellent customer service from Melissa!!

Great service!!!

Excellent service

Great job

Good service, accurate and clear information .... about the purchase of your vehicle ....