This business is quick to begin working on your vehicle. They began to diagnose my vehicle the morning after I dropped it off. They communicated with everyone in my family who was helping me pay and advising me with my vehicle. Thank you Jennica for the great customer service!

I am so pleased to have found this shop! I had driven to 2 other places prior (since those places did not anser the phone) only to discover they could not take me due to being very busy.I did a Google search and found this place. Called and immediately the phone was answered by Jim. He answered my questions and let me take my vehicle despite them being full. I felt safe leaving it and to my surprise, the problem was fixed free of charge shortly there after! Now that is honesty! Places like this deserve to be made known to others.I opted to get a tune up and oil change since they had already earned my trust. My vehicle was ready well before it was promised and for and extremely reasonable price.You should also try them for your car repair needs! You will be taken care of!

I took my husband car to Affordable. It was recommended by my sister and she wasnt wrong. They do excellent work and there customer service is great from the minute I took the car to them and when I picked up the car. Great job you all. Thank you Tracy and Jim for your help and expertise.

The entire staff is amazing. They always keep me posted on the status of my work and nothing is done without my express knowledge. I have used him for years and will continue to do so!! You cant go wrong with affordable auto!!

Affordable Automotive is my go to for all maintenance and service work on my car. I highly recommend them.

The first time we dealt with these guys we TOLD them the problem was a leaking head gasket. We were told after a few days of my car being at this shop, by Jim at the front desk, that it didnt need head gaskets,no leak was found, but it needed a catalytic converter, O2 sensor, and an air intake sensor. They only knew this because my check engine light told them. Which came out to over $1,000. I agree to the work, based on what I was told by you guys (NO LEAK FOUND). After the work was done, Jim calls back to say the car is ready but that they noticed a leak coming from the head gaskets! Thats what we originally brought it in for, we said! You quoted us over another $1,000 to fix our original request. After we hung up we came to pick up my car and talk to the owner Tracy Heal. I was upset but I did not become angry till your office manager Miss Jenica Mendoza SET that tone! By having the most Disrespectful, Unprofessional Customer Service, Ive EVER dealt with!! So of course, I used cuss words, havent you heard of the First Amendment? NO THREATS were ever made to your staff! Not surprised you would lie about that too. When the owner, finally came out to talk to my boyfriend he apologized for THEIR MISTAKES and offered not to charge us for the labor, for that day (which I still paid $904.99) and he gave us a discounted estimate on fixing the original problem for a future date. He assured us it was a little leak and we can drive it till we come up with $738.73 more dollars to fix their misdiagnosed. Well needless to say my car broke down on the highway, six weeks later. We towed my car back to you guys to honor your previous quote but surprise, surprise the price went up to $2,938 and we were told if the block separated during the labor we would still have to pay that amount. Thats when I mentioned going to the BBB (Better Business Bureau) about this scam. Who by the way had 5 other complaints on them with similar stories. Thats when you refuse to touch my car AGAIN. Please get your facts right so everyone can really see the details of the scam you pull. Do not tell people you can work on foreign cars when all you do is guess. By the way I got my whole engine replaced for half the price you were charging me to replace my gaskets! Your upset because you couldnt steal more of my money!!

I highly recommend Affordable. They are very professional. They work quickly and provide good, quality service. They have great customer service and are just overall good people.

The Staff is outstanding. Tracy, the owner, is very knowledgeable, especially when it come to vintage collectible cars. I would not trust any one else to repair my vehicles but Affordable Automotive!

These guys took my 1994 Ford Ranger & made it drive like new! That made me a very happy customer.

I have been with Affortable Automotive for years now and I have been very satisfied with their work on all of my vehicles. Prices are not always on the low part but then again, German cars are not cheap to work on either. Overall, Tracy and his AAS team are very knowledgeable and nice to work with.

Dishonest business and owner. Preys on females that have no knowledge of cars. Replaced parts that didnt need replacing and told my wife that maybe that would fix the problem. Charged $1,800.00 and returned the car to us as fixed.2 days went by and the problem was back.Then they wanted $2,000.00 dollars for head gasket work. A blind man can tell that it was A setup for A second round of repairs. Nobody takes A car to be maybe repaired but thats their position. They knew it was the head gasket right from the start and led my wife down A expensive rabbit hole Read further on the bad reviews and dont let the good ones fool you. I have slept on the owners response and stand by my review. He shouid not disrespect veterans like that

I took my car that at the time suspected that it had a blown gasket and i had them do a diagnostic and told me that the car needed a new engine. They always kept me informed of the situation and tried to find me an engine but with no luck. Very professional and i will take my good car to them if anything breaks 👍

This is my go to mechanic for all my repairs. Any problems with my vehicles, they always diagnose the problem and get it fixed. Long time customer. Highly recommend them.

I would recommend this place to anyone! Knowledge and Costumer Service is best that Ive received from a mechanic shop. They do tests to make sure everything is going good and also to see if anything else is failing, plus they let you know every step of the way. I am more than happy they were able to bring my Mini Cooper (which is not easy to work on at all ) they brought it back to life. I almost dont trust on anyone else but these guys now. Favorite shop in El Paso for sure.

They took care of everything behind the check engine light and found other issues (a CV shaft that was coming apart) before they caused major damage. The repairs were timely, they discounted a lot of labor fees that would have been redundant, and their customer service was excellent.

Always done a great job. And get it done quick. Guy are great

Great mechanic.

Have been going to affordable automotive for awhile now. Great service and the staff is very polite and courteous. Took my truck in feb 3rd and got it back today, and they even had to order my parts. Always a fair price and great work done on my truck. Thank you Tracy and Jennica and the rest of y’all at affordable always reliable and dependable I will always take my vehicle here.

This was my first time here. I was impressed with the large, clean work bays and plenty of room to work on vehicles.They worked on several issues with my Ford Explorer. They fixed the air conditioner, power windows, and brakes. More importantly, they diagnosed and fixed a starting issue with my vehicle that previous mechanics could not repair.I greatly appreciate their patience with my vehicle and perseverance in resolving my trucks issues.They truly care about their customers.Thank you again Affordable Automotive!!!Update:This auto shop works to satisfy their customers by performing quality work. I was having air conditioning problems. Tracy and his staff worked to get it fixed correctly. I am confident in their skills and thats why I keep returning.

We were having issues with our break lights. Thank you all for helping us and being so kind!

Excellent work and even better customer service. I took my car in having no clue what was wrong with it and I was quickly reassured they would run a full check on the car. The service was fast and very reliable. They walked me through everything that was wrong with the vehicle and gave me honest opinions on the work that could be done. The price for the work was fair and the cars never been running better!I Would recommend Affordable Automotive to anyone needing work on their vehicle!

Love these guys, after a lot of searching and a lot of very bad service I finally found Affordable Automotive and they have been honest, kind, and work super fast. Adrian and Jennica have made me feel welcome and are never condescending. Highly recommend for all needs automotive.

I was recommended by a lot of friends to go here and they have a lot of good reviews in google . I needed something quick and affordable, since I work 9-5. They were super helpful and nice . My Honda needed some work!So when I went to pick my car, I was ready to pay, and I was told the my invoice was paid for !!!I want to thank Affordable Automotive Center for taking time out of the schedules to help their community, thanks to KFOX 14 and Michael GopinI highly recommend, excellent, affordable and very fast service .Thank you :)

I had the part and just needed a simple installation. They wanted too much money for a one hour job. Shopping around I got better prices each time until finally having the job done for half the price as well as free additional minor fixes. This is not the place to go to if you are on a budget. I can’t recommend this place.

The service provided was very fast and efficient. I appreciate the mechanics also being super professional and addressing an issue I previously had mentioned on my review. They fixed it and went beyond expectation. Thank you very much!!!

Great people and trust worthy, I wouldnt go any where else.

The staff was absolutely amazing!! Adrian at the front desk took the time to explain all the issues with my vehicle and provided me with a very affordable price. I was very impressed with how professional everyone was.My car is running better than ever!! Highly recommended!!

This place is a scam, the main guy Tracey knows how to screw people over for their money. Took my impala 2006 for simple overheating a few years back. They charged me a whole total of 2500 for something super simple and easy to fix.. everytime I would go and check for my vehicle they would always say it was something different .. DONT GO HERE PEOPLE.. scam scam

Tracy & his staff are VERY Affordable & Professional! They saved me a lot of money, fixed my car AND went the extra mile and fixed some minor issues without charging me! I am a customer for life! Highly recommend this Repair Shop!

Over charge you. Whether its a super easy fix or not, they charge you per 30 minutes. And 1 minute equals 30 minutes. I got a battery terminal replaced which took a minute and got charged $40 (30 minute charge). Go down the road to The Shop Automotive Service for a fair price and great service.

Front desk very helpful! Always a good experience and great service overall.

I took my car in for ac trouble and they got me right in had it fix and out. At a great price. Johnny was the man that helped me he was very professional and called me before he did anything first. I highly recommend this place.

Found the problem and repaired right away for a fair price. I found the place to go for future car repair needs.

Took my car in and Adrian & Tracy (the owner) took very good care of me and my vehicle. They are very fast, friendly, professional and affordable. Shop is very clean and I will not be taking my car anywhere else after this. GREAT experience!

Reason of two star isnt because of bad service but because they tried to tell me I needed a full ac kit replacement because it seized up. Their customer service was good and they were polite, but they tried to get me to pay over 700 dollars to repair what I told them was issue in first place: ac belt replacement which was 15-20 for belt and 30-40 for labor. Now I didnt get work done by them because the repair was half the value I paid for the car, but I do know it was far from affordable Care and being told something wrong after their diagnostic was just in my opinion a rip off... not recommendable from my solo experience

Trying to get quotes and set up an appointment called 3 times receptionist keeps asking to call me back and they only seem to have one receptionist and she too busy to set an appointment or even answer a question. Please get more receptionist!!!! Also this place does not do appointments “because they are so busy” they told me to drop my car off at 8am and they will call me when it done. Wth i work at 5am. Definitely never going here. Smh.

If you are looking for a reliable shop. this is the place. best price and customer service in town.

My experience with Affordable Automotive was a complete nightmare. They overcharged us from the beginning but I figured it didn’t matter as long as they fix my car which they but they didn’t. I took it back to the shop 5 times and still they couldn’t find what was wrong with it but that didn’t stopped them from charging us $500 for absolutely nothing and each time we wen’t back they would ask us to leave the vehicle (sometimes for a few days) and every time we picked it up they would tell us about what they did to it but after a few miles of driving the same overheating would happen. The last time we went there for the same issue they wanted to charge us another $500 so we cut our loses and left with the exact same problem, they literally didn’t solve anything. I looked for the part my van needed online (they tried to charge me $250+tax for the part and I found it for $60) and searched a youtube tutorial on how to change it and what do you know, I fixed it in a few hours with no training whatsoever.In my opinion there are two scenarios, either they are extremely incompetent or they actually don’t really care about their business or their customers.

I have been bringing my 2005 F150 (140k miles) and my wifes 2006 Volvo here for a few years and remain impressed at their level of service. Tracy, the owner, has a no nonsense approach to business, there isnt a bunch of hidden items like you get nailed with at the dealership. Definitely recommend you give his shop a try, you wont be disappointed.

Awesome, friendly and honest staff!!! If you want great service and no running around, this is the place to go.

Great place to take your car. Me being a female did not feel in anyway taken advantage of, great honest shop. Thank you to all the guys at affordable.

I took my 2002 altima there because it wouldnt start. They told me that they would charge $95 for the diagnostic (and apply it towards the repairs if I decided to fix it there). In the end it came down to 2 possible issues and they told me that the dealership would have to look into it because only they could pinpoint the problem. They didnt charge me one single dollar and told me that since they couldnt tell me exactly what was wrong with the car they would not be charging me anything. Thats honesty right there! Definitely going back to them when my cars need service.

Very nicely received and assistance up front extremely helpful. Saved me a bunch of money on my X6 highly recommend this shop for any high-end cars.

Fair and quick

I really feel I was conned into getting my car fixed which it still doesnt. They kept on adding more recommendations adding to a total of 9 thousand dollars. The front desk lady needs to learn to talk better to people. I was getting a little heated with her.I want to add to this since the owner responsed to this. Well if you want to get into authorization. You put spark plugs in I DIDNOT authorize Which totally contridic your statement. you didnt even attempted to call me about that which puts YOU in the wrong. Also I have 5 sheets of recommendation yes I kept them. When I didnt authorize, things start disappearing on my car. The total amount is 6k in recommendation. I did tell you a few times that things were missing and you were charging me for things your mechanics or whoever took.

Great customer service, great work, and excellent return time all in one. Highly recommended going to this shop. Mechanics and staff are very knowledgeable.

Great service, reliable, go the extra mile to help find problems with our cars, friendly and respectful service. Thanks for all you do for us!!

TRACY AND HIS STAFF ARE THE GURUS..NICE TO HAVE A SHOP WHO TAKES THE TIME TO CHECK YOUR VEHICLE OUT AND MAKE SUGGESTIONS ON ALL YOUR CAR NEEDS AND THEN YOU DECIDE WHATS BEST FOR YOUR CAR NEEDS.. AFFORDABLE DESCRIBES THEM BEST AND ALWAYS A WONDERFUL EXPERIENCE FROM A OIL CHANGE TO A MAJOR SERVICE 10 STARS

Great service and communication. Would definitely recommend. Go Miners!!

Great staff and very knowledgeable when it comes down to foreign cars. Highly recommend these guys for all your automotive needs.

Very poor customer services, almost to a disrespectful manner. DO NOT rely on these reviews. Go to the Better Business Bureau for a better look. I didnt even want to put One star but this system requires it.

We have been having trouble with our 01 mustang (105k) recently and had a bad experience at another shop. They really fixed the problem and didnt lie about it and I feel confident in their work. A little pricey but you get what you pay for.

Great prices🤗 There staff explain everything and keeps customers in the loop about there vehicle.Very Honest shop.🤗 Go out of here way for customers

Not affordable at all, did an oil change and they forgot to pour all the liters necessary for it, book knowledgeable but not technical 👎

Fast, affordable, accommodating to a busy schedule, friendly, smart, and helpful.Couldn’t ask for a better neighborhood mechanic.

Loved the customer service everyone is really friendly and professional. My car was in and out and running great. Highly reccomended!

Great customer service, very nice shop to take your vehicle, price is right, and very reliable. Discount available upon donuts delivery 😎. Thanks affordable.

Very friendly environment ! They were able to lower the price and the services was fast !

The staff is freindly and meet and greet customers really well.. Awesome and quick service and the owner greets you with a smile.. From a Hyundai to a Mercedes they are the Gurus..

Very clean shop. The office help was clear about what they were going to do and what it was going to cost. THANK YOU!! Very refreshing for a mechanic shop.

I have been going to affordable automotive for 8 years now. Always get excellent customer service, and never any problems with the great work they do in my families vehicles ! Would definitely recommend this place to everyone!

Great service, nice workers,I really recommended, you can see the commitment on the way that they do it .

Awesome shop! Professional, knowledgeable and some of the best folks Ive met.

Only place Ill go to get work done. Staff is friendly and very knowledgeable.

Every time I bring my vehicle in, I get fast friendly service! Great prices too!

Very Friendly staff, very helpful, they actually know what they doing, they dont guess the problem on your car, i recommend this place 100%.

I called to get a quote and they never got back to me when they assured me that they would get back to me with a quote. But I give them 5 stars for the fact that they give free estimates.

Awese service. Went 30 min before closing mechanic asked the boss if he could change the starter on my car the boss said yes and he changed it in 15 minute . They saved my day and having to call in to work. Definitely going back for anything else I need.

Traceys been in the automotive service over 20+years knows everyrhing and anything

Very friendly staff. They work very quickly on your vehicle. Veteran owned too

Was not able to reach them.

Do not go there at all costs, I paid 50 dollars for them to break my clamp that holds my head light in place, then they put a screw to hold it in place which didnt work and was left with the bulb just in the socket rattling around.Dishonest and pure thieves, this is the worst experience I have ever encountered anywhere.There is a place called Prodigy Automotive, I highly recommend this place, ask for James.👎

True professionals, highly skilled mechanics and fast, honest and fair prices- best in our region

Good place the owner Tracey is very helpful they worked on my buick and been helping me figure out other problems with it and suggest what to do before I spend lots of money when they can just do it and take my money and not care, but they do very helpful

Reliable and trustworthy service. They seem to know what theyre doing with Volvos, which cannot be said for many places.

Awesome service and very friendly staff that knows what they are doing. Thanks for everything guys!!!!

Very Friendly staff who really do help you with the price, even more of you bring in ur parts

Very friendly, always fix the problem and they even gave us a discount. Been going to Tracy for over 8 years, and well continue

Good, fast service, no issues, professional people

Bit pricey but they do a good job

Theyre friendly,and I now know why, they charge you an arm and a leg!!!! They will drain You!!!!

These guys are the best!

Great service!

Great group of people

Professional shop

The worst service, they are cheats and scammers. They cheat and steal from customers.Terrible service, they are cheats and scammers. They cheat and steal from customers.

Good service

Best mechanics in El Paso