The Johnston Family would like to tell everyone how wonderful the Auto Clinic has been especially Cody. Cody has been working on my sons vehicle for a long time (it needed work and it was challenging probably to say the least) Cody never gave up and even with us calling him weekly for updates he was honest and fair. My son received his car the other day and he is thrilled it runs better than ever.. Thank you to all who worked on it and never gave up... Thank you Cody for your patience with us... you are truly amazing.
Had a huge oil leak on my car so I took it over, was greeted by Cody. He was obviously very knowledgeable and had a great attitude. He genuinely cared about fixing my car and you can’t put a price on that. Called me several times throughout the process. Had my car back the next day and the repair was completely reasonably priced. They went above and beyond and I would recommend this shop to anyone from around El Paso. This is where you need to take your car to get fixed.
The team here saved me from getting stranded on a trip. Great and quick service. Even stayed after hours to help me get back on the road. Kody was extremely helpful!
While driving our old RV through El Paso we overheated which caused severe engine damage. At the Auto Clinic we were relieved to find a team of people who took the time to understand our situation and lay out options. We were very grateful to Cody the manager who went way out of his way to accommodate our family and got us safely back on the road. The communication and level of service at the Auto Clinic were both above and beyond the norm. Thanks!
My truck had problems starting, took it to the auto clinic, they got the diagnostic done and told me what was wrong with it! Kody was upfront and honest about everything and very willing to work with me then also recommended getting some more maintenance done that was necessary and they got it done in a day! I would highly recommend the Auto Clinic! Very friendly! Very fast! And by far the best mechanic i have been to! 100% would recommend to anyone! My truck was under warranty and Kody talked to them and took care of everything! Beyond satisfied with this business!
The Auto Clinic is the best shop I have taken my truck too. They are straight forward with you and dont cut corners. They are all about helping you, not ripping you off. So far they have redone work that another shop has done and after the auto clinic fixes the problem I have no issues after. 100% recommend.
I called Kodys shop based on reviews I read on here. I can honestly say everyone was correct. I recieved professional, honest and attention to detail service. He kept me informed every step of the way with repairing my sons car.Thank you!!!
First and foremost if your looking for honesty and not just getting manipulated by a mechanic this is your guy Kory is his name and he will drive your car and give you the most proper and reliable diagnosis youll ever find at a mechanic shop this shop isnt just called The Auto Clinic its really called The A1 Auto Clinic nothing bougie about this business and how he runs the show A1 brother keep up the great work 💯👍🏾
I have been coming here for over 3yrs and I love this place. Cody is so nice and helpful and they always do an amazing job at a very fare price.
Our truck overheated on the highway during a road trip and we brought it to the Auto Clinic. Kody and friends was able to fix what was broken and also got some regular maintenance out of the way for us. Only took a day and truck runs great now so we can hit the road. I would highly recommend coming here for your car needs. Plus theres a cool shop dog do you know its a legit place.He also gave us some great spots to hit on our trip, thanks man!
I got my air conditioner fixed, and I’m so happy with the results! My air conditioner works perfectly and they also replaced my battery! Will definitely return! Highly recommend!
Very professional and attentive. Give him time to make your car right.
Kody does an absolutely amazing time super flexible and actually listens while you explain what’s going on. I would recommend him to anyone
Took my Durango in for the second time. Awesome and quick repair. Pricing was honest and affordable. Owner is very professional and knowledgeable. Also super friendly, he got my vehicle in and out same day. Definitely going back if I need anything else. He also does the Texas Inspections!
This was one of the best experiences I’ve ever had with a mechanic. I will be bringing my car back on Tuesday (March 23rd 2021) to get more work done. It’s hard to find an honest mechanic you can’t go wrong with this shop 😁
Very few mom and pop shops are around these days and these guys are because they know how to make things work. Great service, professional quality, and just a friendly place to go. Thanks for hanging in there this past year when everyone else was folding, closing, and shutting down.
Wonderful experience! Cody was very nice, respectful, and helped me without hesitation! I definitely recommend this shop! They are very reliable! I would recommend them over anyone else, Thank you guys very much!
Cody fixed our minivan after another shop messed it up The Auto Clinic will be the only shop we go to from now on these guys keep you informed about whats needed to be done there Real Mechanics and not Part Swappers
Staff very pleasant; service thorough and fast; prices very reasonable. The only problem is the waiting room is clean but doesnt seem to be air conditioned and gets uncomfortably warm.
Ive been trying to get my Vehicle in for some upgrades since it was highly recommended by another mechanic but after calling for 2 months I was never able to get a hold of the Audie(Not sure if thats how the name is spelled)left my phone number to get a call back for an estimate or at least a courtesy call of when it would be a good time to bring it even if it was too far from present day.
Awesome experience and will go back for future stuff needed. Good piece of mind when all was said and done!! They went the extra mile and found stuff that was an issue or could become an issue and fixed it promptly. After work was done we heard some stuff that didnt sound right and dropped it back off no questions asked..I will be going back to this business! Thank you for your time and expertise with the wifes vehicle. Makes me feel better financial wise and just knowing her car is in good hands for her and the kiddos.
Good reliable technicians and great customer service.
I have NEVER in my life met such professional mechanics as Audie and Cody! They are amazing at what they do and know exactly what they are doing, left my sons car running so smooth! And their prices are fair! Im bringing my vehicle now, I have complete trust in them. They dont try to stick you with a bunch of nothings you dont need. I HIGHLY RECOMMEND THE AUTO CLINIC!! They have customers for life with us!
They are very honest people on letting you know whats wrong with your car..
Kody and his crew run very professional shop.They are honest and hard working.I will gladly take my vehicle there for any repairs.
If I dont have the time to do my own work, this is the only place I take my vehicles to. This shop is not perfect but is the only one in El Paso that I trust. I always deal with Kody and he is very helpful and professional.
New to El Paso, seen the reviews,had to have my car towed in to his shop., by the next day the gentleman had informed me I needed a New Engine( Crack in the block,cylinder 1)He was honest(no bs) and straightforward. Im cussing, owned car less then a yr and he completely understood. I would highly recommend this Gentleman if you need work done.
Best shop on town ..good team.. Very friendly
The is by far the best shop in El Paso! They built the baddest big block motor for my truck, added a fuel injection system and all runs perfect! Highly recommended!
We were nervous about finding a new mechanic when we moved to El Paso when a friend recommended The Auto Clinic. From the get go Cody was professional and nice. He thoroughly explains the problem to you and stands by their work. We have had them do multiple repairs for us now and I feel like it is a place we can trust to be fair and honest.
I called asking for estimates on a possible blown head gasket, spoke with Cody and this guy was amazing, he went above and beyond trying to help me out figure out what the best course of action is. Cody is definitely not out to get your money he seems like he generally cares about about fixing your vehicle and getting you back out on the road.
Love this shop, the guys there are super helpful and really nice. I received excellent service and it was really quick. Thanks Kody
My name is Chris Bohn and I think the most important thing about a mechanic is that you can trust them to do quality work and not bill you unnecessarily. I have been so lucky in finding and being able to use The Auto Clinic for my repair and diagnostic needs. At this shop, there is no fluff, no bs, just good people like Cody that you can trust to take care of you and your vehicle. I recommend this place 110%.
Great service plus friendly and knowledgeable people!!
Courteous, clean, fast service. Definitely recommend!
Professional and experienced service! I was informed of repairs ahead, during, and afterwards. I also received photos of the repairs to be done. Highly recommend!
Had a check engine light come on. Rick found problem and fixed it same day!
Very cordial and professional. Actually does call you to let your know what the damages will be before he/they start anything. Great AC work too
After three trips for three different problems, this shop has earned my trust. They find the problem and fix the problem in a timely manner. They dont come up with unnecessary problems or make up expensive repairs. Very good.
Kodys awesome. Great service. Very reasonable prices.
I mainly use this place just get my cars inspection done, but theyre great and professional, not to mention it feels good to support locally!
Talk about an amazing, seamless and honest experience!!!! Kody quoted us worse case scenario, just to prepare us, but turns out was WAY less complicated of a fix. He was quick. He was precise. He was so respectful and polite. At no point did I feel like we were about to be taken advantage of. For this, we have a fleet of 7 vehicles and although the shop is a little bit out there, we are willing to make the drive for that service. He will be getting ALL of our business. Thank you soooo much.
Great work very knowledgable staff.
The owner always answers the phone himself. Local, honest business. Pay a fair price and get excellent work.
I would absolutely Recomend this shop to anyone and everyone, cody and his crew do an outstanding job.
They gave me a reasonable price and a reasonable estimate time of maintenance
Best Auto Shop in El Paso! Did an engine swap in my 350z within a week, its been 9 months and still runs like a champ! Highly recommend 🤘
The Auto Clinic always takes care of me. They thoroughly tell me what’s wrong with my car to make sure I fully understand. I’m always happy with the service they provide me!
Excellent!! knowledgeable! Well worth the money! Thanks guys!
Kody turned our nightmare into a minor hassle. We are driving across the country in our RV when the engine started making loud noises. A mobile repairman came to the roadside and worked on it for three hours. Nothing. We had it towed to the Auto Clinic, and by the following morning, Kody had taken the engine apart and found we had loose bolts on the valve covers. We were rebuilt and out that afternoon. After anticipating a $6k rebuild and two weeks in a hotel, our $800 bill was a welcome relief. Kody takes pride in his business and is ex-military of 10 years, a man of true honor. Highly recommend.
Outstanding work and customer service experience. Kody took great care; promptly provided me with quote for an extensive engine replacement operation. He kept me very well informed throughout the entire process and returned my phone calls and text messages immediately. He scheduled the work to be done and completed it on time despite unforeseen setbacks. He provided me with a 3-year/100,000 mile warranty on the work performed. My vehicle feels strong as ever, thank you to the technicians who worked on truck. I highly recommend The Auto Clinic if you are in need of trustworthy for your vehicle.
The staff here is wonderful. Ive been here 3 times for various things and they remember me by name and know my car and they are so great every time I have to visit. I picked this shop because of all 5 star reviews it already had and Im very happy to add another for them. This is a wonderful shop.
Great place to have my vehicle fixed. Its great to have 1 place for everything I need to have done. Always professional and reasonably priced. Kody is right there ars soon as you drive. Love the personal service!!! It took me years to find a place that does it all.
Brought my car here for one issue and was pressured to fix ten other issues. Car worked fine for a few weeks after but had to bring it back again! & suddenly I had to get ANOTHER part replaced that they didn’t “notice” the last time I came here. Fixed that already and NOW my check engine light is ON again! DO NOT COME TO THIS PLACE. Absolutely horrible service.
Just got my old truck fixed up and he seems to be doing really well! Appreciate the honesty. Definitely going to come back here if anything else needs to be done. Thank you Kody and whoever else may have worked on my truck.
Kody is an absolute great guy.I am so happy with his OUTSTANDING CUSTOMER SERVICE.I know where to go when I need help with my vehicle. ...The Auto Clinic 😊
Very reliable, honest staff who answer all of your questions. Fair prices and quality work, theyve changed my oil and replaced a serpentine belt in my car and my car runs like new. The shop itself is clean and well maintained. I highly recommend.
They have horrible communication, they tried to tell me there was more wrong with my car than there actually was. Once they started working on it they just made the car worse. I was charged for fluids I didn’t need and they didn’t call or ask to see what I use in my vehicle. I eventually brought the car to another shop and the problem was fixed in 2 days. These guys don’t know what they’re doing and just want your money. Avoid this place.
Took our new Class A motorhome for the Texas State inspection. Cody was on the spot when we pulled up to help. Quick and friendly service makes it easy for me to know where Ill be going next year when its due again.
Fast and friendly
Took my 2003 Dodge Ram to get looked at after the ac stopped blowing cold air and a strange noise was coming from the engine. I left my truck overnight and they corrected both problems. Definitely coming back and recommending to anyone who’s looking for an honest, fair priced, and hardworking group of mechanics. 👌🏿
So glad I found Kody to work on my car! I had a major issue and I pulled right up and he knew what was wrong and it was fixed in 1 day and this was around an 6-8 hour labor job. I’d say that’s impressive! He is very kind and understanding! I have a Chevy and I will never go back to the dealership to fix my car again! Give him a call and he will be able to do what he can if he is able to help you.
Shout out to the team at The Auto Clinic. They ascertained that work on my car was done right, even when an error by the parts supplier caused them to re-do a good amount of the installation. Easy to talk to and work with; they are now my familys go-to auto technicians.
Kody is a great guy. I call him all the time for advice and always go to him for my work. Honest guy with great character, you cannot go wrong coming here.
Very clean shop. Great staff. Quick service and honest competitive pricing. Complimentary water and coffee while you wait in their comfy waiting room. This is a great place to go if youre not a local because all the mechanics there speak English.
Best automotive mechanics in the industry, but pricey.
I highly recommend bringing your car here for repairs. My Dad drove in from New Orleans to visit me and his control module went out. I was very apprehensive calling a repair shop because I am new to the area being stationed here. I called and spoke to Kody who was very nice and polite over the phone. I told him what was happening and he had his tow company to pick up my Dads truck within an hour of me calling. The vehicle was fixed in a few days and my dad was able to hit the road to be back at work the following Monday. This place is the only place I will do business with from now on. Kody always kept me updated through the process of the repair from beginning to end. If you’re looking for an honest and affordable repair shop, this is the place.
Took my S.S and they knew exactly what to do...plus took my car on short notice....only draw back was call back response...overall great place to get your car running back to new
Called the location for a quote for a tune up, mind you I already have a mechanic just wanted to see they said they would charge me 3 times what my mechanic is charging and that it would take 3 times as long as my mechanic advised me it would take. The person who answered was tryna take me for a fool 😂😂😂 Id never go to this place or will ever call again.
Terrible experience. My car stopped starting in their parking lot because I was picking my girlfriends car up (which they didnt even fix). It took them 2 and a half weeks to get an estimate. I called once and Kody the manager said he would run some numbers and get back to me in 10 minutes. He never did until I called again a few days later. Told me it was the ignition switch. Told him to fix it. A few days later my car wasnt starting again. I called back to ask about their warranties were. Kody explained if it was the ignition switch they would warranty it out but if it was another issue then I would have to pay for it. So essentially I would have to pay for their misdiagnosis. Took it to another shop and they fixed the issue after 1 weekend. Kody also had the nerve to ask for a pre payment. You have my car, that is the pre payment. Avoid this place.
Cody & Audi fixed my volkswagen. I would suggest them too any of my military wifes. Honest reliable and most importantly they are affordable. It was great first hand speaking to them anytime I called.
Went to this place cause there are no bad reviews. After my first experience with these guys this will be my go to shop....even tho I’m from San Antonio. Sweet shop with some muscle cars and rods.
What a find! Great service...honest and affordable prices. Always nice to know you have a place to go when you need automotive help.
Trustworthy, very up front about costs and time estimate and thorough in how the charges break down. Also the nicest guys ever. Dont waste your time or money going anywhere else, I know I wont be!
Finally honest mechanics in the Northeast. Been there twice and very happy with there work. theyre my new mechanic shop to go to.
So disappointed in the service and lack of integrity demonstrated at this clinic. My parents have worked with Cody for years and both were taken advantage of, charged outrageous amounts of money and still no resolution to their services. They were lied to on the status of their vehicle repairs only to keep the car at the shop for longer periods of time. This occurred over a period of a year and both have taken their vehicles to a new mechanic they can trust. So disappointed. Never again!!!!
I wasnt satisfied with anything they had kept making one excuse one after another will never take my car there again sadly I have to give it a star in order to write a review. Doing drum brakes you dont need two weeks and you dont need another additional 2 weeks just to look at it to get to know the car . really there drum brakes.
I have been going to them since they were on the eastside behind Starbucks. I will drive to the Northeast to get my car serviced by them. They are the only ones I trust, especially for major problems. They have done major work on two of my vehicles. This last time, my car did not want to start. They did a diagnostic and fixed my starter in a timely manner. They are very respectful and will not take advantage of your lack of vehicle knowledge like other Mechanics. Prices, quality of work, and communication are all great! Thanks Kody and Audie.
This establishment is the standard for customer service. Everyone was very friendly and knowledgeable. The waiting area is very clean and has complimentary coffee and drinks. The service was amazing, fast and reasonably priced.
Great service!
Good service and straight up car guys
Absolutely amazing! Dropped off my car and it was fixed and inspected in less than 20 minutes. Will be bringing my cars here from now on.
The car was working great after they fixed the knock sensor. Oil change service is affordable price. The mechanic is friendly. Thumb up!
I got stuck in El Paso with a blown drive shaft on my 99 ford F250 on my way back to Washington State. Kody and Audie at The Auto clinic did everything they could to get me back on the road as fast as they could. They are great techs and awesome people.THANK YOU for being so quick and capable of getting me up and running.
Great work and they keep you in the loop on the whole repair.
Great service, reliable, knowledgeable and reasonable. They Give good advice.
Super knowledgeable and caring technicians. Kody is great!
Was referred here by a friend. Nice, clean shop with excellent customer service. Will be my go-to shop from here on out.
Just got my front brakes done at Auto Clinic. Audie is the man, you can tell right away that he knows what hes doing. If your looking for an honest mechanic that will treat you right then go to Auto Clinic.
Fast, friendly and a really interesting place.
I highly suggest this place for any of your auto repair needs. I have been going here for over 2 years. Love it.
Was a great experience, I highly recommend them if you want to cut away all the fat you pay for from large corporations.
Service done around end of july early august. we were coming from our florida trip when our excursion exploded (not really) These guys took us in right away to fix our water pump and great cust srvice. got us back on the road with in 3-4 hours. I purposely drove the car75 mph hauling a camper just to prove to my wife that we did not need to buy a new car in Texas.
Straight talk, make you feel like your business is important
Amazing guys !I had a very compilcated problem with my crown vic but these mechanic crew realy know what they are doing. It was my first experience with a car workshop here in the States. Ive got some experience back in my home country Germany. (not the best)Thank YOU !
I would give zero stars if i could horrible experience
Great honest service..Staff great..very knowledgeable..
Great service, very skilled techs, friendly, reasonably priced
Audie and Kody, goes without saying best shop in town!!