Extra Space Storage on 1017 El Segundo is by far the best storage facility I have ever used.Well maintained, clean, well lite with 24 hour access. My items stayed clean and safe!!I have rented from them for almost 2 years and the rent went up slightly after the first year.I highly recommend the El Segundo Extra Space Storage!! Their staff are kind, helpful and friendly. If you need a safe storage facility Extra Space Storage in El Segundo is the best!!Thank you for taking such good care of my items!! Especially Adrian is exceptionally helpful!!Thank you Extra Space!!!!
Great experience with Adrian. He made the process very easy, was very helpful. The units are very clean and secure. Overall a great place to do business. I highly recommend Extra Space Storage.
Our experience with Extra Space Storage in El Segundo has been outstanding. Everyone was always friendly and incredibly accommodating. When we had to quickly add a second unit, the team got it done in minutes and we were able to move in without delay. Mark was especially helpful, working with us on multiple occasions to track down boxes, locks and provide creative solutions to challenges we faced. The property is clean, safe and we’ll maintained. I highly recommend this facility for you South Bay storage needs.
Mark was exceptional and helpful. This was our second time here to look at a space and he remembered us. Amazing customer service and our rental was smooth and easy.
The store manager Mark is very nice and helpful both when I checked in and out. I rented a 10x10 storage for a year and three months, and I am happy with the experience. Mark did mention there will be a price increase once in a while (maybe once in six months), but I only got increase one time and its not a lot and I think is reasonable. Thank you Extra space and Mark.
My experience using Extra Space Storage (El Segundo, CA) has been exceptional. I personally want to thank Mark for his impeccable customer service and going above and beyond to help me with my move and storage needs. Mark was extremely helpful and always available to assist whenever I needed a storage problem solved quickly and effectively. The facility is incredibly well maintained, safe and very clean. Highly recommended!
Moving in was great. Mark was very helpful explained every single details. Needed a little bit more space but I will make it work. Choose extra space storage for your storage need.
Its really not all like I expected it to be. The storage is not as big as I measured it when I got there. The loading area is not big enough for more than 2 cars. Its really not what I wanted but I am here now so got to make the best out of it.
Mark in El Segundo was AWESOME!!! When I got there he already had my keys set and everything. He knew exactly where the storage room was and gave clear instruction of hot to get there. When I Got there the lock was inside and name on the door. I was very impressed with his service.
Absolutely wonderful staff at this facility. They were so extremely kind and helpful in the storage process. The facility itself is nice and clean, easy to use the elevator and convenient to LAX. Thank you so much!
Lisa was amazing,caring and very professional!! She went above and beyond and was super sweet & helpful!!! I couldnt have done it with out her!!!..I appreciate her concern and her amazing spirit, what a beautiful experience!!, please visit this unit, the service is amazing !!,thank you again Lisa..I will be renting here very satisfied customer!!
This store is a good price, location, customer support 5 stars
Mark was responsive and quick at setting me up. I got there and Mark showed me around and within ten minutes I rented my space, got a lock and dropped off my first few boxes. The place is clean and available every day.
So far so good. Super easy to get set up. The assistant store manager, Mark Yob, was pleasant to work with and very helpful over the phone. He had our unit prepare and ready, provided us the info we needed, and we were moving items in the next day. Facility is very clean and convenient as well. From what I can tell in my early days of use, there arent the usual suspects hanging out that you sometimes see in many storage unit facilities.
My partner and I just rented from this location and had such a great experience. The manager, Mark, made the whole experience a breeze! He was so helpful and supportive that I wouldn’t want anyone else helping us. I really appreciate his positive attitude because moving and renting anything is always stressful.
Website was easy to use. Received a call immediately from Mark confirming the lease. Mark also met me on site to answer any questions I had on the storage unit. Great service.
So nice and helpful! I stored my things here for a couple months then lost the key. They made everything so easy and safe!
Mark is the man!Stayed late to meet me and showed me directly to my unit. Always refreshing to experience thorough service.
Mark was great, got me in fast and easy.
Highly recommend Extra Space Storage in El Segundo. I have had one storage unit for over a year and just secured a second one for another family member. I have found Lisa and Mark to be extraordinarily helpful and they make every effort to make the whole experience extremely pleasant! Anytime one is moving, there’s a state of confusion and often frustration and it was absolutely refreshing to deal with the staff at this storage facility. And they’re always helpful when you forget your unit number or how to use the elevator! 😊
Extra Space Storage in El Segundo, CA 90245 is awesome. Mark is so kind, respectful, and helpful. Thank you for the fantastic customer service.
Mark and staff were friendly and so easy to work with. Contactless service, perfect during Covid and we had a clean, indoor space to store our stuff during a move. Highly recommend this place!
Mark Yob is the most pleasant person Ive ever met, excellent service, professional staff.
I just moved out of my space after many years. I’ve rented at other storage units and this one is definitely my favorite. I’ve never had a problem here. I’m sure I’ll be back!
I had a great time today setting up my first storage unit. The team here at El segundo is amazing. They answered all my questions and were really considerate.
Great service always and the property is clean all the time. Thumbs up
Super easy and professional to work with. I was assisted by Mark. He was fantastic and made the whole experience very smooth running. We actually showed up before they opened and Mark the assistant manager came in early to let us in. Highly recommend.
Always a positive experience. Very clean facility. Very secure. No storage smell. Mark and the staff go above and beyond. Excellent customer service and expedited solutions.
The place is clean with adequate lighting.Mark was clear in his instructions and was helpful in doing a walk through with me to make me familiar with the procedures.
Lisa is the best! Smooth business and good help as always!
The customer service from Lisa J. was the best time Ive had in awhile I am truly impressed
Nice clean facilities here and it comes with great customer service thank you Lisa
Walked in because I needed a quick storage soloution, mark yob the manager was very kind and helpful, getting us into the perfect unit and making the process smooth and painless! Highly reccomend his expertise as a storage soloution specialist.
As a new tenant, the place was clean and as advertised. Mark, the local representative, was very nice and helpful.
When I went to ask person in office where my unit was he was not very helpful. For someone who only rented there once 15 years ago was not thrilled to have to ask so many questions on how to find it or what type of unit it was (box or underground or on street level, etc), and what floor, how to access, and how to use elevators since they are labeled A,B,C,D with front and rear entrances. Asked about dollys and was told to look for one somewhere on the A floor!! We spent 20 minutes looking for one!! Plus the opening to the garage from street was horrible since we had a uhaul truck that couldn’t go thru since over 7 ft. Had to use a code every time we had loads on dollys to bring thru. Decided to use my car too. It’s convenient location wise but probably won’t use again in future.And what is this 1st month free deal?? Too many restrictions to use this so called promotion!
Lisa was very friendly, patient, thorough, and knowledgeable. She was exceptionally helpful in all areas. This was my first experience and she made it very calming and welcoming!
Clean place and good customer service what more can you ask?
Mark and Lisa are an awesome team at Extra Space Storage-El Segundo. Their customer service is wonderful and work beyond the normal expectations. They listen to the customer needs when providing storage spaces😀😀
I have been in and out of storage for many years and Extra Space is by far the best storage company out there. The store manager, Lisa, is very kind, competent and professional. Thank you for taking care of my personal property.
Awesome help got me in quickly great experience
Great team that helps moving much easier.
Lisa has to be the best STORE MANGER IVE MET
Great customer service from start to finish! Upfront pricing. Very pleasant to work with.
Mark was highly effective at quickly resolving my issue - can not thank him enough! 💯
Thank you for your excellent customer service Lisa
Very efficient and pleasant process to obtain the space. Space is clean and easy to access. No trouble in moving a whole office in one day.
I been renting this place for ages. Clean, safe building. I’m downsizing -Mark was so helpful to locate a decent size unit.
Just recently rented out a unit. Its a great location with east access for any type of storage needs. Nice clean facility with plenty of space to maneuver your belongings through the hall. Push carts conveniently located on every floor. The staff is on top of it !. Very knowledgeable and helpful with everything . They make the signing up process so quick and easy. Best storage location Ive been to yet.
Extra Space has been good to us with our storage needs. Management is very helpful and professional. They keep the property clean and secure. The rates are competitive.
Mark was great! Friendly and knowledgeable got me set up and moved in super fast! Amazing experience!
Super helpful, able to get a unit fast and exactly what we needed!
Great customer service and incredibly friendly management. Lisa was able to set me up with everything I needed over the phone, before I even arrived. The storage space was big and easily accessible. If you’re storing large furniture make sure you ask for a corner unit, otherwise you may not be able to turn your couch/fridge/desk/etc. into the unit. Luckily, Lisa hooked me up with the corner unit without me even asking. I might have been screwed otherwise.My only other warning to others would be that the parking lot for this location is on a hill. The (free) dollys that they have will often roll away when you try and use them. If you’re unloading large, heavy furniture from a truck then the sloped parking lot might be an annoying problem for you. Otherwise, 10/10!
Lisa is the most positive and supporting managers. Lisa needs a raise for her customer service she gives.
Lisa helped us find just the right space for our grandmas extra stuff. THX
By far, this is the best storage facility around! It is super clean anytime of day. They just painted and it’s like new!The people are the best too! Today I forgot me code and Mark was there with his usual smile on! He is always around cleaning and ready to help.
Our dear friends, Skippy and Drew (both former employees at Extra Space Storage) referred us to Lisa as the El Segundo location is not far from us. Lisa took us on a tour and showed us the unit which is well located and for a great price. Mark took care of the final touches when we actually finalized the unit. The facility is clean and both Lisa and Mark were helpful and friendly. They were very accommodating to us as we had A LOT to move and needed a couple of days to get it done. We are happy we chose the El Segundo location.
Love this place! Very friendly, professional and helpful front office. The unit and facilities are immaculate! I feel safe and my storage is protected and out of my way. Highly recommended!!!
Lisa has outstanding customer service that you for your help
My husband and I have been searching for a storage space before we moved and honestly Mark was the best help we couldve had. He explained the difference in the dimensions, very polite, and friendly right from the get go. The pricing is not that bad and having elevators is a plus for the heavy things well be putting away. If you need any help in looking for storage ask for Mark! Best person to advise on what size storage you need!
Very well maintained. Super clean and fantastic staff. I was very pleased with the service.
When I called it was last second and spoke to Mario who was so helpful. I raced in with ten minutes to spare and Lisa the store manager was extremely helpful and efficient. The facility is well lit and freshly painted so it looks bright and clean. So far so good!
Local to the Beach Cities, clean and safe with a very efficient and friendly manager! Thank you Lisa!!!!
I needed space for a brief time. Extra space was able to help out. They even helped me helped me to increase capacity when I discovered, I had more than I anticipated. The lockers were clean and I did not fear for any water or insect damage. Mark was accommodating to my changing situation. I highly recommend this facility if you need some extra storage.
Mark was super nice not only to me but also to my energetic daughters. The move in process was made so easy for me and I received all the information I needed to enhance my storage experience. The facility is also very clean and smelled of fresh paint which I like, because it shows they care about presentation and the upkeep of their facility. I shopped around other storage companies and extra storage won me over with the pricing, cleanliness, and great customer service.
I needed a storage last minute and got a great deal on my storage! The best part about this location is the customer service. Mark and Lisa were extra helpful. I can’t thank them enough for their efforts to go the extra mile to assist me! Thank you again!
Customer service is what keeps me here
Stellar service from the get go. Lisa and Mark were on top of it. Lisa prepped some paperwork while Mark walked me to the unit to confirm it was adequate. He made good use of the time, sharing some of the nuanced details of the agreement while we walked. Expedient check-in, super accommodating.
I don’t even know where to start with how wonderful Lisa and Mark are! Helpful, accommodating and just generally all around nice people. The facility is clean and convenient and they go above and beyond to help make everything run smoothly from the moment you sign up! If you have to store your stuff it’s a great place to do that!
Mark, was very accommodating upon my arrival and even followed up with a courtesy call after I booked the unit. He was very detailed with his instructions and very courteous by helping me with my things to my unit. I’m very appreciative of all the support and care of the staff here. And the unit space was perfect for what I needed it for and the facility is very secure.
Great experience very professional and attentive! mark took care of me in a timely fashion.
Mark was an absolute life saver! He stayed late to help us check-in after hours since we were getting into town late and had to store our belongings the same day. The facility is also very clean, well maintained, and appears very secure. I have used other storage facilities before, but this one is clearly a cut above everything else. I highly recommend it!
Excellent service from the manager Lisa! Greeted with a warm smile and handshake and several confirmation calls before I arrived. The facility is very large and clean. It’s been a great experience! Thanks Lisa!
Lisa is so great! She’s a good person, a friendly host, and both she and Mark gave several customer courtesy calls that made me look forward to moving my things in. They respect the privacy of their tenants and overall hold good values around community. Easy move in process and clean unit. They inspect the units twice a day for break ins or lock changes.
This place is great! I would definitely store here again! Mark and the office staff are incredibly helpful and nice! The space is clean and has cameras everywhere. Makes me feel like my stuff is safe when I can’t be around to keep an eye on it.What a wonderful place! Highly recommended!
Clean, convenient, and efficient. No complaints.
Great customer experience. Explains all the details you need to know. Showed me a tour of the place, and the locker I will be using. Very helpful.
I have been renting a storage space at this facility for three years now. I needed to upgrade my storage so I dropped by a couple of weeks ago. Lisa was very friendly, welcoming and greeted me at the door. She answered all of my questions and since I wasnt ready to vacate the storage space that I have previously occupied, she reassured me that there were enough spaces available to upgrade to the next size up and to come back when was ready.I finally was able to do the move last week. I spoke with Mark this time over the phone to make sure they were open the day after Thanksgiving. Mark, too, was very welcoming and answered all of my question. I told him I needed to upgrade and he toured me the next size up and made sure that it wasnt too far away from my previous storage space so the move wouldnt be difficult. Mark answered all my questions and was so efficient to have all the paperwork ready to go for me to sign. I work nights and had worked the night before and was exhausted, so being able to get all the paperwork done quickly was such a blessing.In the last three years, I have had no complaints with storing at this facility. It is clean and has extra carts which make moving swift and easy.
Have always been helped by Mark and he is super nice and friendly! The place is very clean and well maintained. I’ve had a lot of storage units recently but this is one of the best! And, you can use any lock! Love that you can drive in to my unit - so rare in LA!
We have been renting storage from Extra Space Storage at different times for years. Each time we have dealt with Mark and he has always been so helpful. He always goes the extra mile. Always happy and always cheerful. Rare in business. As I was moving out of the area for the last time, there was Mark again giving me excellent customer service. This time by Lisa as well. She was also extremely helpful. Great team! Great place! I totally recommend this facility. They treat you like a person not just a storage unit.
💝 Mark and Lisa were great ... Very friendly, helpful, and accommodating.This storage facility is situated in a good location, clean and secure. 😊🌈 Much thanks and appreciation.
Mark is professional and quick. Clean storage space.
I interacted with both Mark and Lisa and they were both wonderful! Super nice and easy to deal with. I would 100% recommend this place to store anything! I stored a car. Thank you guys, I appreciate your kindness!
Excellent price, service and quality. Stored items for 4 months, had no problems at all. Definitely recommend. Thanks Mark!
Very helpful staff. Mark was able to set me up quickly & get me on my way. Facilities are secure & kept clean. overall great experience
I relocate often for work and have had dozens of storage units over the years. My recent experience with Mark at Extra Space Storage in El Segundo has been by far the best one to date. Speedy, smooth, efficient transaction -- I highly recommend!
This is a nice facility with lots of units of different sizes. Lisa and Mark provide excellent customer service and will go abive and beyond to make customers happy
Lisa was super chipper and informative helping us get set up! Made it easy to understand getting into the building to our space and was clear as to what wed need going forward and how payments and all will work. Have yet to move our items in (saving that for the coming weekend), but Im confident everything will be just fine (:
Mark is the man! Had to pack up my apartment last minute and fly home to Detroit for a few weeks and needed to find a local storage unit to store all my stuff- found this location and JUST made it before they closed but Mark still welcomed me in and gave me the best, most thorough run down of how everything worked and showed me my unit and even helped me with some of my stuff! Never making me feel unwelcome or bad for coming in last minute. I was able to make my flight with at least the peace of mind, knowing my stuff was safe and sound waiting for me when I return! Thanks Mark :)
The SWEETEST staff. Super helpful AND HONEST! Once I told them about my need and talked about what I was going to store- they recommended I go to the location up the road that had the roll up doors. Will consider moving back to this location once we have thinned out our furniture! If you live in the area- this place is a MUST for storing your extra stuff!
Safe location with a friendly staff. Mark made me feel comfortable using their location after my unit was burglarized at a competitors storage. Would recommend to friends and family.
Happy to say the property is clean, in a great location, with awesome customer service. Lisa was extremely helpful and professional with getting my account taken care of! A true asset to the Extra Space organization.
Mark helped me get sorted out, and he did it with a smile.
Very accommodating! We stored for one month. Great place for car storage. 100% recommend :)
Have been a customer here now 3 times when I needed some ... Extra Space. Each time it was very easy to get a unit, checked in and when it was time to vacate, was hassle free. Have used some storage units over the years at different locations and found that this has been, by far, the easiest and most pleasant experience.
Lisa made it a smooth process getting a storage unit. Nice and clean. Unit with roll up door has plenty of clearance to easily store large items.
This is my second time using Extra Spce Storage and once again I was NOT disappointed!!! Mark called me almost immediately after applying online. When I came in, he was extremely helpful to find me the best deal on a unit! The whole process was very quick!! Great experience! Will continue to use each year to store my teaching supplies!! Thanks Mark!!
First let me start by saying I am extremely happy with the service we received from this Facility! The staff was friendly, helpful and made our rental experience flawless. But... there are unfortunately 2 negative things I have to say about this place. First thing is the parking lot. It sits on a slope so the carts constantly roll down unless you have it up against your vehicle while loading/unloading or someone has to hold it. This makes the transition cumbersome and hard. The second thing is the elevator. It will not stay open long enough. If you have multiple things inside that you are trying to get in and out of the elevator, it will shut on you as soon as you step out. So if you lose it and it closes, odds are it will go back down to the street level or to another floor for someone and all of your things are left there for anyone to grab. Fortunately the area is safe, but even so, if the elevator could be held long enough to get your items out, that would be amazing. I would give this place 5 stars if those two things were different because the facility itself is very clean, the space we have is in the perfect place and we are overall, very happy :)
I got a great deal on a 1st floor 5x10 unit! New, clean, and convenient location. Mark and Lisa in the office were very friendly and easy to work with. Mark even set my lock for me! Best storage experience Ive ever had! Thank you!
We needed a storage unit for a quick fix for our move and found Extra Storage Space, El Segundo. We are super pleased with our choice. Mark Yob was the best! We got set up super quick and easy with not haggle. Thank you Mark!! I highly recommend if you need some extra storage to come here... not only is the staff great the facility itself is outstanding, clean and very accessible with their hours.
Ive rented several units here over the past few years and would highly recommend it! Mark provides excellent customer service and is genuinely friendly and helpful. The facility is maintained well and you really couldnt ask for a more pleasant experience.